 Come on chair. It's not as if you did really well. I bet you get a second interview But I'm not a business major. I thought they say you didn't need a business degree I know but if someone has gone a business degree, who do you think will get a job them or me? Hi, hi come and help me cheer Calvin up Look, I've got to rush Sorry, I'm meeting someone Don't be shut her She doesn't mind she likes you. What are you doing tonight? Nothing. Want to see a film? Hey, Angela. Yeah, what do you see a film with us tonight? I can't sorry Maybe next time Tell mom I won't be in for dinner. Okay By the way, how did you get on you define to hear the motion have an hour before the actual debate I mean have an hour and then we sat there in this room waiting who are all really nervous I mean, what if the motion was something we knew nothing about and then this girl walked in the room With the matter box she put on a table and make a big deal about opening the box with the key I want to say hurry up get on with it We've only got half an hour But she went terribly slowly and then I'll come the motion written on a scroll of paper and guess what it was Is this east west is west and the two shall never meet and we had to debate for the motion Yeah Actually the facilities there were almost as good as they were in Switzerland. I was very surprised We went there because we all had a short holiday and it wasn't really worth going all the way to Switzerland Just for a few days skiing. So that's it. Let's give Korea a try. So we said, okay But we didn't think it would be so nice. I've never been skiing really you should give Korea a try then It's very close. You can be there in just a few hours. Oh and the best time to go is December to March Mandy have you ever been skiing? No He likes to go Do you know each other? I mean before today. No, I Can give you the details if you want the address and so on There is a beginner slip there and plenty of good instructors You could also hire equipment so that you don't have to buy everything and then find out you don't like it How long have you been a vegetarian, Angela? Oh about three years already. Really? Yeah, I'm on diet Right. We're almost all here. Shall we? Where shall we sit? Anyway, you like could you close the door, please? Sorry Okay Now the purpose of this session is for you to talk quite freely and openly I'll set the ball rolling with a few questions But please feel free to jump in and get a discussion going and don't talk to me the whole time Talk to each other and don't feel that you have to agree with everything Exchange ideas say what you feel Mr. Lee over there will be listening jotting down a few notes as we talk But don't take any notice of him. Just forget about him. Okay? You're used to being ignored aren't you Peter? Remember join in anytime you feel like it. Don't wait to be asked the question before you speak. Okay a Large company contacts crown consulting. They want our services. They want to install a new communication system great But when our people turn up, there's a lot of resistance from the middle management down. They feel threatened. They don't like change Well, that's not surprising really Strangers walking into the workplace looking around. Well, they must know that we are there to change things So there's a suspicious worry that our recommendations might affect them in some way where they might even lose their jobs Yes, but they're wrong the representatives for crown consulting are not going to hurt them. They're going to help them Help who the company as a whole? Yes But there may be a need for streamlining that would involve some people in the company losing their jobs But if that would help the company, it doesn't have to be a big thing like losing a job I think people don't like change. They like to do things the old way Many people are suspicious of technology. They think it is too complicated They think it will be difficult or it will keep breaking down Maybe they do not think they can operate it. I think that is why they may be suspicious Yes, but if not because they think they may lose their job But because they might think that we will make their jobs more complicated We have to make them feel that we can help them the new systems will not be introduced without the proper support But if we're worried about what the lower-level workers think we will not still do a good job We must think of the whole company if we think of the whole company we think of everybody in it Not just a few people might be frightened of losing their jobs Thinking about the whole company. What does that mean? Company profits making the company more successful in its business dealings Re-engineering the way things work to make them look better. I agree But how are you going to do all that if people close up on you? Of course they won't they're paying for our services They don't want to waste money. We are talking about the ordinary workers not a top management good employees But put the company first of cars. Yes, but if they don't accept us They're not school employees It doesn't mean that if there are employees who will not help us then it is good for the company to know Why so that they can sack them? I think only the poor employees will be frightened to see us The good ones need not be frightened. How can you say that? He's right But why do you keep talking about sacking our job isn't like that? All we are trying to do is help integrate new information systems into existing frameworks. That's all nobody has to lose their jobs Often people don't like change and we should understand that and If we understand it we can be better in our job How can we change things if we don't know what is changing if the employees don't trust us? They won't give us the information we need. I agree with you though As the client the company should always come first of course Okay, good to hear what you all had to say now I want to tell something else in the ring as you know, we're a large and still expanding international company Okay, here. We are in Hong Kong and we've got offices in Japan and Thailand What about the rest of China the largest market in the world? How do we get in there ideas? Well, I think it is very important for a call of the staff to speak Mandarin Yes, it is important to speak Chinese. How can you do business in China if you cannot speak Chinese? You cannot it is impossible. It's not just speaking the language though, is it? You've got to know people know how they do things win that trust. How can you win trust if you cannot speak Mandarin? Nobody can understand you but I think building personal relationships is as important as language No Chinese no relationship. You have to make context in China currency is very important How can you make context if you cannot speak the language? Yes, I know I agree. You have to speak Mandarin of course And if you need to speak it better to come in need to provide training Maybe somebody speaks Mandarin, but they need to speak it better. How about you? Will you speak Mandarin? Yes But I can speak it better if I have some more lessons if I had lessons and I thought it was getting better I will be happy. I would want to go out and use it. I will feel happy with the company for giving me this chance My Mandarin is pretty good, but I still welcome some more practice We will use a good idea. Why don't we continue with the conversation? What's the problem? This is a good chance to practice. So we can try to get to that level Thank you, Mandy, but I'd rather we continued speaking in English. Okay How about living in China? Yes, certainly. Why not? We are part of the same country I'll be proud to live in Beijing Shanghai Guangzhou anywhere in China. Yes, of course Especially if it were to help set up a new office. I love the challenge. I would go to I expect to travel That's one of the reasons I applied for the job the chance to see new places and to work in different environments and Mainland China is an important market. I would go But to be honest, I love Hong Kong My family and friends are here. I wouldn't want to leave Hong Kong forever. I would miss it too much Maybe I would get lonely. How can you be lonely with all your colleagues around you and all the work You will have to do. No time to be lonely. I'm sure I'll make friends with my colleagues and draw my work But I love my home. So why work for a big international company like this? Why not work for a local firm? Rent a flat in the office and stay near your family family. It's important If you haven't got a happy home to go back to Your life is empty He is often ten years time I don't know Very very long time My career goes a very clear. I want to work in strategic services I want to work in change management business process and technology competency Then I want to head one of these groups and lead it on to further excellence. I Want to have a new office in Mainland China. That's my ambition. I Want to become a better person. I try to put people first But sometimes I can't help it I put myself first and pretend that it's okay. I think many people are frightened of technology I want to show that technology can make our life simple not difficult We have to explain and show how things work and listen to what people say Our work should be bottom up Not top-down Thank you all for coming Bye-bye You do Thank you, Mrs. Thompson Very nice talking to you. You too, Angela. See you. Bye. I think we can make two clear office I agree. Which two?