 Welcome to All Hands Update, I'm Petty Officer Ian Cotter. Transferring to an overseas duty station just got easier. The DOD is making improvements to the vehicle shipping process and wants to make sure you receive the best service possible. Under a new contract with International Auto Logistics or IAL, your vehicle shipment may be less stressful. The DOD is working to ensure you have all the information you need to ship your vehicle safely and efficiently. IAL is required to assist you with handling any claims within 90 days, reimburse you, and provide rental cars if needed. Officials are also working to create a customer bill of rights so you know what you're entitled to. The new contract will save the DOD about $50 million each year. Changing duty stations takes a lot of planning. The DOD predicts these improvements will make your move easier. For more information, contact your transportation office.