 The Cube at EMC World 2014 is brought to you by EMC. Redefine VCE, innovating the world's first converged infrastructure solution for private cloud computing. Brocade, say goodbye to the status quo and hello to Brocade. Hello, welcome back. We are live at EMC World 2014. I'm Jeff Frick. You're on The Cube. As you know, we go out to the events. We extract the signal from the noise. We get the smartest people in the room. We invite them on The Cube. We ask them the questions that you'd like to ask them. And we invite you to join the conversation. Go to crowdchat.net slash EMC World. Set us your questions. We'll try to get them in. So joined in this segment with my co-host. Steve Keniston, the storage alchemist. Great to be here, Jeff. Thank you. Coming to you live from Las Vegas here on The Cube. It's been a great show. As Jeff mentioned, we're extracting the signal from the noise, getting the greatest guests. We find helping out our industry practitioners is the best way to go. Today on The Cube, we have Renardo Nadorsi. He's the director of IT for Citrus Health Networks. Renardo, welcome to The Cube. Thank you for having me. So what do you think of this EMC World? Super cool. It's my second year and it gets better every time. Yeah? So anything big come out and hit you so far at the show? It's only the second day, but something interesting? Yeah, I like the Project Liberty, which is EMC responds to some of the challenges regarding replication of our VNX array to the cloud. So I'm looking forward to a conference on Thursday for that. Very good. So let's get right down into it. For our guests who might not know Citrus Health, why don't you tell us a little bit about who you guys are and then maybe a little bit about your infrastructure after that? Citrus Health Network. I've been with the company for seven years now. They do behavioral health. That's our bread and butter. And we do coordinated health care services for the population in the South Florida area, mostly Dade County and Broward County. Very good. So you have a pretty big data center. Give us an idea. The infrastructures on my shoulders, we have three racks in Terramarck downtown Miami, which is one of the 10 biggest data centers on the US. The infrastructure is combined of Cisco UCS product. We kind of follow the V-Block architecture and design. And we have Cisco UCS on the computing. We have a VNX 5300 from EMC on the storage and top of rack switches. Avomars are back up on disaster recovery. We have invested on SourceOne for email archiving, PowerPath for native multipathing down to the rate. Pretty much that's more or less the VMware, of course, or hypervisor of choice, with 300 concurrent users of VMware view for our VDI initiative. So running VDI, so we've heard a lot of industry practitioners as of recent and folks who've come on theCUBE have talked a little bit about VDI. Maybe you can help take us through a little bit about how you guys put VDI in place, maybe some of the challenges, maybe some advice to our practitioners about things they ought to be thinking about as they go to a VDI infrastructure. It was a lot of research before we decided to take the plunge. We don't regret a single bit. I'm able to have 300 concurrent users logging into the system VNX and a whole solution, including the fast VP and the fast cache makes up for a great solution for the bootstone challenges that we were having. But it turns out to be great. I mean, we have the mobility of the people on the field. We got connections of iPad, thin clients, laptops, as I was, I was earlier connected, remotely using VMware view to my office just like if I was sitting on my desk. So it's excellent. Very good. So that's a drill down on kind of the end users. Tell us a little bit about the applications that you guys are serving up and kind of how those applications have transformed through IT as you've been at Citrus. We are 100% virtualized. So we have the exchange 2013 so the world on my infrastructure. We have the SQL servers on the infrastructure. We have SharePoint on the infrastructure and we have our behavioral preparatory application, full-blown enterprise deployment to it with UAT testing, with sandbox so we can go through the motions. Everything basically runs on the infrastructure and I especially monitored the whole concept with the storage research management suite, which is another of the products that we have invested on EMC. It pans out well. We have a complete vision of the whole computing, storage and application from the suite in order to maintain consistent and business continuity, high availability redundancy to be able to provide the infrastructure to service the population that we do. So talk a little bit about your guys app, the behavioral app. I don't quite understand what that means for me and for the audience when you say what your specialty is. Unlike primary care, which is episodic, you got to see the doctor and you have a headache. They got to send you some labs and then after doing a follow-up, they said behavioral health gets treated a little bit differently. So you are under a certain follow-up that it gets longer. So there's a very different set of metrics and parameters that get measured when you do a behavioral health. You have treatment plans, you have a follow-up, you have case management, et cetera. What happens is there's very few proprietary softwares out there that do these kind of metrics and collecting data and there's a company called Netsmart Technologies that have a protocol avatar. So we actually implemented that and we're able to follow up an electronic health record which with all the reforms that are happening on the government for the Medicaid and Medicare, their electronic health record is one of the requirements that we have. That is the biggest drive that we have for the infrastructure. That translates into my physical shards which we do pay money for storing of those shards and guys like our mountain to keep the storage of those boxes, we're gonna do a back file scanning of those shards into the electronic health record and that drive, you know, backup and disaster recovery, availability, store side, what we're gonna put all those documents, be able to the doctor to provide those documents quickly to the doctor when he's sitting in front of a patient, et cetera. And are you tracking the behavior of the patient? Is that what this means? That is the ultimate goal. Eventually we want to have some sort of data analytics with all that data as it's being crunched. We want to be able to analyze trends and resources, you know, in the diabetes. We're trying to connect usually the behavioral health with the primary care. We don't believe that the head is separated from the body just the same way you have a diagnosis schizophrenia where you can also have diabetes, you can also have cholesterol. So by means of seeing as a holistic approach, we're able to see how those indicators of better treatment or better follow up from the body side also affects the outcome of behavioral treatment. Yeah, so I think healthcare is probably a pretty big, one, a pretty big industry, but two, one that's had a lot of change over the course of time. So I know maybe, and I think you just want on Jeopardy, right? So it makes me think back to, so Watson winning on Jeopardy and Watson now being touted by IBM as this technology that's really for, that they're really promoting for healthcare and tying into that. And I know a lot of healthcare professionals tying into some large global healthcare network. Are you looking at being able to take some of the drivers and technology that you have and answers that you have and feed, other things so that there's more sharing, because you said separating the head from the body, you want to get closer? I believe that's where the industry, again, my own vision to it, eventually everybody will have some sort of electronic health record, because you'll have a health record when you've got to come see us at our facility, but you also have an orthopedic and you also have your dental and it's a woman, you have your OBGYN. So everybody has some desilos of information. And I believe the insurance company, what they want and the government is to be able to have some sort of, via an interface, some sort of sharing on the information. What if you come to see me, I can see on a single slide, your whole history of why you've been treated, how can one thing could depend on something, how you usually fill out a form when you come in and we'll basically go based on your words of what things you have done in the past, but we'll have no clue if you have had a reaction or not to some sort of medication. That's a kind of holistic approach and it's also able for the management of the funds and how they get down. Well then I think too, like applications, right? Like Fitbit is super popular right now, he's got, so does that tie into your system, in the Mondo, there's a lot of, that's what triggered me when you said behavior, people are doing things all the time and now not only a dedicated device like a Fitbit, but even your phone basically knows what you're doing all the time. So that must introduce all kinds of interesting potential data challenges for you, different sources, different types. Are you dealing with those now? Are you planning for those in the future? How does that kind of play? We right now are in the gathering of the data. I believe as we see in events like this, give me the opportunity to come back to our organization and have some sort of strategy. This is what I think we should be heading to. The analytics of the data allows upper management to make decisions regarding where we're going as a company, how do we grow, how do we improve the service to the clients, which is eventually the ultimate goal for us on the healthcare market. So how have you seen, with all the regulatory compliance that you talked about and everybody moving to electronic healthcare these days, can you take us through over the last few years, how have you seen data grow within your environment? That's going to be a big challenge. It is in data. We actually went from a pure physical environment to this whole data center, a wholesome approach with the solution of vendors was a difficult one, but we were looking for somebody that integrates. EMC, Cisco, and VMware was spot on. The integration is very tight. It allows for an ease of management and they usually have a very backend of security and compliance and data governance. It's been said multiple times you cannot manage what you cannot monitor. So part of the data governance that we're trying to move on to the next step is having some sort of data governance where we can see what's coming in by means of monitoring not just the technical aspects of the infrastructure but the technical aspects of the data. What data is it coming in? Are we checking for integrity on that data? What kind of analytics can we infer from that data as we run analysis and dashboards in terms of like cubes of information and whatever happened if we shoot these parameters, how many diabetic patients do we have, are also diagnosed with schizophrenia and give us some sort of insight of where we would be providing the best service and eventually the patient will be the ultimate. So you said it a couple of times and I think you're right on track. I think you have all this information, this data, the next kind of step is this whole big data trend. Correct. You're starting to think about that and as you're starting to think about that, tell us some of the things that you think you're going to have to plan for as you start to implement an analytics type of solution for that information. It's, I think it's very young. Despite the fact there's a few companies that have done major help way on this aspect. We're not at the size of the green plum or the pivotal challenges but right now the challenge is finding a vendor that can provide us great analytics based on the unstructured data that we have so we're able to make more business decisions of where we're going as a company, how we're growing and how to expand or should we need to run out the infrastructure back end of it. So talk a little bit about the benefits that you get as not a big company, a medium-sized company coming to a show like this in terms of interaction with other guys like yourself, new products that you're seeing. You know, why should people come to an event like EMC World? It's invaluable. I just was having a discussion with one of the gurus of the VNX and that basically in a 10 minute window I had got some great insight information regarding what could be the rearranging of how I have my data as I guess as time passes they realize some of the best practice shift a little bit and they see better metrics, how you better pull your resources. An event like this gives me and the company the possibility of better tweaking our environment so we can get the most juice out of the investment that we have done. So and that usually happens on this event plus the trending that you've seen, the big vendors that come out, what kind of products they're bringing to the market, what things are a better fit for us based on our size. You know, it's the best of the breeds on a single place. Good. So give you a minute here. So, Renato was just on the game show. I don't know if you could hear it on the prior segment they were making all kinds of noise and under the hot lights in the big city he stopped. So is there any answers that you want to share with the guys back home that you missed that you knew the answer? Well, give you a, you know. After a 60 second spotlight on you there's very little that you can do. Very good. The nervous system kicks in and the behavior just trumps you despite the fact that you know the answer. Yeah, that's funny. Well, thanks for coming on theCUBE. Thanks for having me. We really appreciate it. Again, like we said, we like to talk to the folks from EMC but we really like to talk to the practitioners, the guys that are out in the field. I was very impressed with really the level of definition in which you defined your stack. So I'm going to give you the last word as we sign out here. What's your next big challenge that you're looking to overcome? What's your next big, you know, six months out? Data analytics. Data analytics. Indeed. There you go. So I'm Jeff Frick with Steve Keniston. We're at theCUBE. We're at EMC World 2014. We'll be back on their next segment after this short break. Thanks for watching.