 We have to face these challenges and we have to face these challenges together as a postal family. So this is a postal family, we are sitting together from all parts of the world and we are discussing our problems and we are also discussing our achievements. That's what we have done. The biggest challenge for the future is maybe to find a very tight cooperation with the state governments in delivering the state services to the public. Attending the Moscow Forum this year in 2017, as the 2016 forum was very successful we really would like to see some of the topics and challenges that our colleagues and other postal administrations are facing. It's a good networking session, it's good for the CEOs to really come here for two days and see what's happening in other postal administrations as some of the challenges that we are facing in the United Arab Emirates. The most important topic that's really going around all the postal administrations is the e-commerce. We would like to see what other postal administrations are really doing to really gain enough business in that domain. Dear Ladies and Gentlemen, thank you very much for gathering together here in Moscow. The items that are sold by SMEs and the rest of the world can see these items from our website and they can be able to buy and that's why we believe as impulse to be playing our role in improving the socio-economic activities within the country. Now that the CEOs are meeting once a year at the UPU, we are going to, thanks to the conclusion of these different panels, thanks to these contributions, be able to refine our tools once more. Transitioning from just being a mail postal business to being a mail postal business and an e-commerce logistics player. I think the main challenges are that the logistics business and the postal business is continually being challenged. You're seeing the emergence of big data, artificial intelligence, robotics. Over the next five years, I think the whole logistics marketplace and environment is going to change dramatically. We need to be at the front end and prepared for that change. So those are the big challenges. We have to be a very good service performer today for our customers, but we need to be agile enough to be able to change and shape tomorrow in a very, very increasingly dynamic marketplace. We have 192 different networks, but we want to act like one network. We have different challenges, we have different resources, we have different terrains, we have different sizes, we have different economies, we have different priorities, but we want to behave like one network. And the good thing is that no other organization, I can tell you globally, that has the power to deliver like the UPU.