 So what I would like to cover is some of the things we have been doing at La Trobe for a couple of years in training up research, in librarians in research data management and sort of where we have come from and where we are going to. So I would just like to acknowledge that this presentation is sort of an adaptation of one we did at the e-research conference last year in Melbourne and that was done with Kerry Sullivan and Aminah Nichols-Boyd as well but this is sort of an update of where we've come from and where we're going to. Just I guess about La Trobe we we have this wonderful statue in our Bandura campus, our Melbourne campus by the sculptor Charles Robb which really sort of gives an indication of what we're going to sort of cover today and I guess what I'll do is I'll also talk a little bit about La Trobe if people don't know that we were established in 1964 and we opened in 1967. We have about 30,000 students and we're across five different campuses across the state of Victoria and today I'm at our wonderful Aubrey-Wedonga campus and we have other regional campuses in Victoria and our main campus in Melbourne where the bulk of our students are. I guess the metaphor here is that we this sculpture is about universities turning ideas on their heads and I guess our journey with our librarians learning about research data management for them is really turning them on their heads and thinking differently about the work that they do and how they support researchers and so yeah I guess what we were coming from was a situation where we had librarians who were supporting teaching and learning and research and doing their usual what we called faculty librarian work and then coming in and into the more technical area of the library which was the digital infrastructure area last year and the year before in terms of looking at the repository and research data management and more technical aspects of that work and discovering what was being done there and how they could then advocate for that and talk to researchers and support their needs and so I guess the other metaphor for the statue on its head is and that the statues of Governor Charles La Trobe actually I should say also in case you didn't notice the other metaphor is that the university has really turned itself on its head after a big restructure last year so that's you know been a really big change for the university and the library is positioning itself to to help with that so what we've been what the university has been talking about is it's a future ready agenda so we've been looking at it's the strategic plan and the research plan which is has a really strong emphasis on supporting researchers and really making sure that they're productive and that their research is well known and well described that they can that we we really help them promote that research and that we we position ourselves to really really help them in terms of their what their outputs are and in order for people to be productive to also you know in I guess improve La Trobe's situation in terms of how its research is known and what its international ranking is and the income it gets from research and all those kind of areas and so that restructure of the university which has gone across the whole university has really had a big impact on the library as well as I said so the library really has put itself in place to to really work with researchers and do as much as they can to help them this is the size of our our population that La Trobe and where we're not a hugely research-intensive university but we still do a lot of research and we have a lot of people to support so we see that as a really important thing for the library to support researchers and we've really done a lot to to make sure we can do that so I guess the new areas for our our future ready agenda for the university were the five research focus areas which are listed there and also the different disciplinary research programs and so being able to engage with those different areas and really support them is seen as a you know a change for the library it's not just about supporting a particular faculty or a particular school it's really supporting researchers who are doing big projects across multi-disciplinary areas and partnerships with other institutions and research income and all those kind of things so that they're really important what our what our approach was in the last couple of years so 20 to 2013 to 2014 initially we had so as I mentioned before we had a digital infrastructure team who were responsible for our repository the ANS projects we'd done up till then in research data management as well as other areas for the library but in terms of research data management was the focus on the repository and publishing data through the repository and it was just done within that digital infrastructure team and all the work we'd done on ANS projects we had a you know we'd done a couple of different ANS projects to publish our data through the repository and published to research data Australia they were really focused on just the team in digital infrastructure working on that and only involving other people from time to time so it was really done as a separate very technical work advocacy going out and talking to academics but it really contained within that area and we felt that it was time to really change that was recognized in 2012 early 2013 that we needed to change that and get faculty librarians to really engage with that work and train them up and and get them up to speed because we saw that that was the the future was a really important thing for them to advocate for that that work that was being done so we we had initially had two faculty librarians who commenced in our area in digital infrastructure they were in there for an eight week period for one day a week and and two librarians came in and really we trained them up initially in what we were doing in the digital infrastructure area so I'll cover what that was a little bit later and then what we thought was then how do we you know do is that a good model we sort of reviewed what we did there had they learned new things could they then share that with their their teams when they went back to their faculty based you know teams that they're working with and could they then have other people coming in and using the same model to learn about what was going on and get them up to speed so that was the model that we did between 2013 and 2014 and we ended up with 10 faculty librarians who went through that program of work through the digital infrastructure area and but one of them Kerry Sullivan was she commenced she was one of the two who originally started in 2013 and she continued on one day a week for the whole period for the whole period of one and a half years and we felt that was really important for that continuity for her to help train up new people as they came in to to the area so when when I was saying each librarian came in for eight weeks it was one day a week for eight weeks so it was really only eight days it sounds like a lot but it's only eight days and they had a lot to do in order to to learn new things and and get up to speed I guess just in terms of our restructuring and where we're sitting and we this is the digital infrastructure area as it was and so we're under Jeff Payne is our associate university librarian and this area in red here that I've got a sort of a dotted red line here is the group that were working on the research data management working with the repository and advocacy with the researchers and and all that sort of area and we and we had the research what we called research data librarians come into our area and work with that group so we had other repository staff down here and we also had other other staff working in different areas so a team of about 11 people at that time but only four people or three people sort of involved in the research data management side and the librarians coming in and then the repository team underneath that and now without following our restructure at the end of last year this is this is what we the new team looks like and this is the research team now so it's a new team completely dedicated to supporting high-degree research students and researchers across the university across all our campuses so the the positions in blue are the new ones and that came into the area and were had to be advertising we recruited those people there are other people who came across in the restructure from different areas or we had to go out and recruit new people and then the other ones in sort of this gray color here where the people already in place dealing with the repository dealing with the research data management and and all those areas and so I moved out of that area and I and Eva fish is our manager of the research team and she manages that new research group that are supporting researchers and I'm her director so our our current approach is really what we've been doing is is forming our new team base and and looking at all the services they provide to researchers to help them deal with their research so it's not all about research data management so there's a lot of dot points there sort of explaining the kinds of things that that group do and but the it really is it has been a fantastic thing that the the library has decided to support researchers in it with a dedicated team who can put all of their efforts into supporting them so they've got a lot to do they're a new team they've got a lot a lot to learn and we and through the restructure we've had only you know one or two people or two people who were involved in that earlier work coming into the digital infrastructure area learning about research data management who've continued on in the research team and others have moved on to the learning and teaching team so the library in terms of our librarians who formerly were faculty librarians and now over either in the learning and teaching team or they're in the research team so it's been quite a shift in terms of how we support our academics and our high degree students so just in terms of what people did when they were trained up in our area the we through an eight week program there was a lot to do as I said before so it was focused on a mentoring approach and self-paced learning as well as meetings with the digital infrastructure team going through training about what the work they're doing and how they support researchers and what their approach has been and looking at new ways of approaching academics and helping so we had a sort of a general introduction as the first thing that came along to the digital infrastructure area and the work we did then after that a mentoring from Kerry Sullivan who was already working in the area one day a week covering the kind of approach we've had and the kinds of conversations we're having with researchers then a self-paced learning approach where each of each of the librarians who came into our area really went through all of the sort of things like and webinars the different different websites they've found different areas that we noted as being really important sites for them to get up to speed with and understand they also went through previous minutes and agendas from meetings through the last year or so that we'd had in terms of our and projects and what we'd done and where we'd got to and speaking with each individual in the digital infrastructure team and then getting getting up to speed with all of that information which which took some time as a steep learning curve it's a bit like saying here's here's a couple of two or three years of knowledge about research data management that we're going to throw at you you know in an in like an eight day period it's a heck of a lot to learn and then once they were confident that they knew something about what they were trying to what we're trying to achieve then going out and contacting their connect their researchers that they have dealt with in in the different faculties and talking to them emailing them initially then following up finding out where they're at helping them you know talking about what we're doing and what we're trying to achieve and finding out if they have research data needs and what they were and publishing through the repository we also had a sort of a general training template that we are a training template that was built up by the librarians to do training of academics and high degree research students about research data management so that was one of the tasks we set as being go and create that and do that and we're going to run some training sessions later you know in the year when people are comfortable get get that whole template working and get all the information and prepared and ready so that each of those librarians could go and deliver those sessions those training sessions and then one of the early tasks that was also undertaken was to create a lib guide on using lib guides to create a research data management lib guide to really sort of record and cover all of all of the sort of key things that we thought were important around research data management and use as a either a training tool or a tool to refer people to as help for training other librarians as they came in to the area all those kind of things we covered things like you know what were the drivers for change what's why we're doing this work now what would have been the drivers what are the funding agencies saying what's the government saying what do we need to be saying to academics to say why why would they even be interested in this so going through the whole background around that and what it means and getting familiar with the guidelines and and those areas so that people understood what they were talking about so this is the kind of thing we covered to do with the open access policies things to do with research data and managing your research data and then we went through also a sort of a very detailed run through what had been done locally in terms of our content and what we've been doing with it so this is a list of some of the things that we really were covering and some of it really quite technical and sometimes maybe too technical I don't know but we wanted to get a sense of you know the work we'd done and the understanding from a repository side and a research data management side and then get the librarians to go away and think about how that meant in terms of them being able to understand that background and being able to sell the story and talk about it with some kind of confidence I guess so things so lots of lots of acronyms lots of new things that people had to know about if they didn't already so things like OAPMH and DC metadata and you know and link data and open access and you know all sorts of things in terms how we we set up we've set up a repository in the work we've done we also looked at you know local issues at Latrobe so our own data management policy and where that's at and what it what it says getting people to understand what that meant and also as I said before in terms of covering you know the ANS and all the advocacy that ANS have done in this area going back and reviewing those the advice they've got on the ANS website and and all the really useful information that ANS produced over the past few years in terms of the repository we also wanted to go through things in detail about what we had in the repository what was driving the content going in what types of information we had in there what formats there in you know how it got in there all those kind of things and getting people really familiar with that and I guess one of the things about the repository also people working in the repository space for a long time has been that the repository is a like a portal for pushing information out externally beyond the university so that there's discovery of that material externally and it drives traffic back to the repository and back to the university and really going through that it's not just a catalog internally of what we have it's also pushing and publicizing that information out and what the impact of that is and and what it means and that was a sort of a different perspective I guess for for some people and then I guess broader issues expanding that out into things like official standards that we use in order to deal with the the data that's in the repository so new concepts like RIFCS and EACCPF issues around maintaining identifiers for people and for records in the repository what data curation means and the managing of the data and the best practice around that and looking at the looking at ANS advice on that looking at webinars and information from there the digital curation center different sites different experiences from other institutions and then covering that whole you know how do we how to where does our data go and what does it really mean in terms of getting it out to research data Australia minting DOIs from data site.org and pushing that information into data citation index and what does that mean all that kind of thing the I guess the other thing around self-paced learning is that the mantra site is something we got everyone to go through there's a lot of information in there but you know a fantastic site for people to really understand a whole lot about research data management so that was something that was great that people really found you know librarians found that as a really useful resource it was easy to use and accessible it was open you know a low barrier to going in there and just actually engaging with that and understanding that site and I think we're all excited about Melbourne University wanting to do a like a local mantra for an Australianized one that'd be a great thing coming along at some point and in terms of capturing what people were learning we also had our librarians created a Google site this is the front page of it which they used as a wiki to really record their own actions and their own thoughts about things and get themselves organized and put useful information on that site so that they could share with their colleagues either when they're in the digital infrastructure area or when they're back at their desk doing their normal day-to-day work it was a really good place where they could you know communicate that between different staff they could really reflect and record you know what was going on and instigate new programs and but it also because it was a Google site it needed to be it was locked down to people who'd created that site two or three or four and as the 10 came in they were invited into that site I think in retrospect I'd be thinking we needed probably more of a broader site for everyone to have access to because not everyone could see what was in there initially this is the lib guide and what it looked like in terms of the site that's been created around research data management that was a you know a good learning instrument for people coming into the research data management area a good guide for librarians to use themselves and has had some engagement and hits from researchers and some you know feedback about it the I guess from from a librarian perspective of the people who worked in in the area they from their point of view they they saw they had a different perspective on on the work being done around research data management and advocacy and what was being done they have a very service oriented mentality really wanting to help help clients with their needs and and that was a really good thing it really brought a different focus to the the research data management work that have been done previously which was more around servicing a few people's needs and doing it getting the technology right and getting getting the systems up and working properly but the librarians really you know were great in terms of making sure everything was documented and understood widely and therefore could go and share that information amongst themselves and be able to advocate properly for you know research data management with their faculties the librarians they helped with the development and structure of the data research data management planning form which we created they provided a lot of advice on the structure of this page and other websites on the university site and on the library site around managing research data they did some a lot of detailed investigation of researcher profiles and identities and using social networking sites using research gate and academia those kind of things they did lots of research into that to how many people were using them and understanding what was being done there they used and they created an email template a standard template to send out to academics around introducing themselves what they were doing and asking if the researcher needed help with their research data that was that was followed up with phone calls and messages and things and meetings and we used a we just used an Excel spreadsheet to track those conversations between ourselves that really was in lieu of having any kind of customer relationship management system which we still don't have and we need a better way of managing that and as I said before they also created you know some classes around demystifying data management which were quite successful and went around to different campuses of the university so we also did a couple of other things we had some re-skilling for research workshops one with Jenny Cameron in May 2013 which was excellent and we got all of the librarians involved in that as well as the people working on research data management and the repository we also did the the subject QUT subject on research support for academic libraries that Jillian Hallam runs as part of the masters program there and that was a really really excellent one as well but we did that in partnership with Caval and we had other people from different universities doing that at the same time that was excellent what worked and what didn't the original approach was very low key so it was low barrier didn't put a lot of pressure on people to do things and get up to speed immediately they were supported through their time in digital infrastructure the period of second was probably too short and it really changed what they were doing you know it it did sometimes and sometimes not and so the new approach around our restructuring is having dedicated staff who can do this so much more long-term approach is working well more of an embedded approach so that they're really working with researchers as much as they can they've got more time to learn the terminology and understand requirements although they probably would say that maybe that's not true with our new structure and new academics coming on board and lots of demands for their time it's still very it's hard to get up to speed with all that and we you know we need more time to train them up so what have the librarians said themselves you can read those screenshots there they you know they found it really good really a really good way of learning new things and and wanted to normalize it's part of the normal normal work that they do and you know a really good way of supporting that work and I guess the thing to understand was it was a natural fit with their skills in terms of what they needed to do so librarians are really great at advocating services and being able to have to advocate what you know what understand what researchers do and how they do research and therefore dealing with research data and research data management isn't such a stretch especially when they're supported by people around them who've been doing that a lot and then what we're going to do in the future is a whole lot more and we've got our research team is very new and so we've got still got a lot more that we have to do with that team and we're looking at skills assessment and identification of gaps and training that they need to do and looking at you know a whole range of services that we're doing and that they can advocate for I might like to acknowledge the the people in in listed in black are the people who initially did the work in the digital infrastructure area came into that area and work and they were the ones who were trained up along with the staff in that area and then the new team is is planning that ongoing training so Eva's leading that with Tracy and Roderick and others in the research team that's all I have so thank you