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Service Level Management Basics - ITSM webinar series #4

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Published on Nov 6, 2011

The ITSM webinar series, organized by ManageEngine, with Rob England (a.k.a IT Skeptic) as the speaker, will be presented in 6 parts.
The fourth series titled "Service Level Management Basics" discusses about the service level requirements and management.
http://www.manageengine.com/ServiceDe...

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