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* Remove FBI Virus: Steps to remove Moneypak Malware using Norton Power Eraser

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Published on Oct 26, 2012

Symptoms and Virus Behavior:
This is a Malware or ransomware that fakes as an alert or a warning from Federal Bureau of Investigation that you are involved in illegal cyber activity and demands that you pay a fine or end up in jail.

In other words, this computer virus claiming to be from FBI, locks your PC for a ransom!!!

http://youtu.be/jDP-ryogi6U - Advanced Ransomware Removal Using Command Prompt
http://youtu.be/w_7wUXzhRD8 - Advanced Ransomware Removal Using Windows Preboot Environment:

NOTE: If you cannot access Safe Mode with Networking as shown in the video, the steps in the above videos will help. If you are not able to remove the FBI Virus, your PC might be infected with its latest variant, FBI Mandiant Ransomlock (its removal instructions is here:
http://www.youtube.com/watch?v=noBPmY...

FBI Moneypak Virus/ Malware/ Ransomware/ Green Dot Virus Removal Instructions:

1) Start by shutting down your computer by holding the power button for ten seconds.
2) As the system restarts, press F8 key twice to bring up the advanced boot options.
3) Use the down arrow to select "Safe Mode with Networking" option.
4) Using the browser, go to http://norton.com/npe
5) Click the button "Download Norton Power Eraser" (this antivirus will uninstall FBI-Moneypak-Virus)
6) Save it to the Desktop and double click icon to run the exe file
7) Agree to the User License terms
8) As soon as Norton Power Eraser initializes, click 'Scan for Viruses'
9) Let it Restart to scan
10) Tap F8 again as the computer reboots
11) Use the down arrow to select "Safe Mode with Networking" option again.
12) Click Run to allow Norton Power Eraser to automatically scan.
13) Once it finishes, you'll see the 'Scan Complete' window with the results of the infected file.
14) Click the Fix button at the bottom to remove FBI Moneypak virus, if found.
15) It will ask you to reboot or restart your system one more time. Click Restart.
16) When your computer reboots to normal mode, you'll see a confirmation that NPE uninstalled the FBI Moneypak Green Dot virus.

This Green Dot Threat guide is from http://www.norton.com

More instructions can be found at Norton Support Portal at https://support.norton.com/sp/en/us/h...


Thanks for watching PC fix video from Norton

Learn more about free virus removal tool, https://support.norton.com/sp/en/us/t...

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