 It is delighted to welcome you all to the second day of our speaking session. I'm David Velsen, I design and develop technology services here in TechSoup, and I'll be your host for today's session. For the next 45 minutes, we'll see very fast-paced demos of tools that your nonprofit can start using to solve everyday technology challenges. So the way we work has been changing after the shift to remote work, and the key to keeping organizations connected is to provide an employee experience that puts people in the center and provides them with the tools and technologies that will help them be productive and connect to each other. Stephanie Samon, a client partner at Meta, gives the first demo today with an introduction to Workplace, a tool that helps remove the barriers for people to connect, communicate, and collaborate. Please take away Stephanie. Me, I'm really excited to be here. My name is Stephanie Samon, and I'm a client partner at Meta, and I'm part of our Reality Lab's B2B commercial sales team. And our team is focused on helping organizations embrace the future of work, and we do this across three social, which include Workplace, our internal comms platform, VR with our Quest 2 and Quest Pro lines, as well as Portal, our video calling device. And just like all of your organizations, Meta is a mission-driven company, and we believe in the power of community, both in your personal lives and also at work. And it shouldn't be a surprise to anyone that the pandemic has exacerbated some of the challenges organizations with dispersed workforces have had. The way we work is forever changed, and we're seeing more and more companies lean into a hybrid work environment. With that, there's a huge opportunity to meet employee expectation, and doing so is critical in retaining top talent if they have the right technology in place and feel they are connected to the organization. Our products at Meta enable more than 3 billion people around the world to connect with their loved ones and build communities. Workplace by Meta was built with this exact purpose for work, and it serves as a platform that sits in the heart of company's tech stack to help employees connect and collaborate, whether they work remotely, in the office, or in a hybrid way. With that, I'm going to share my screen to show you a sneak preview of how Workplace can help and has helped organizations such as Starbucks, McDonald's, Delta, WWF connect their employees globally. This is Workplace. You'll see that there's a TechSoup logo here. Obviously, this can be customized to your company's logo. The look and feel of the platform will feel familiar to you, and that's done with purpose. We built Workplace based on the learnings that we've had from our consumer-facing apps because we know that they've helped over 3 billion people be able to connect with loved ones and communities. This helps employees when you deploy a platform like Workplace because they actually don't need to be trained. They know how to use it. They know how to engage with common, post-common, navigates through the platform, which is really important because it removes a lot of that friction and time spent on training. Groups are really the center of gravity in Workplace, and you'll see here on my left tab a few groups based on how you want to disseminate information in your organization. Groups that are for all company are meant to share information across the organization, and then you'll see popping up functional groups. Marketing might have a group of sales, HR, but also geographical, like office location. One thing we see a lot of our customers doing is creating a lot of ERGs and having a space for a place to really come together as a community within the organization. Some of the fast features I'm going to show you today. We have a chat platform that allows you to connect with your colleagues one-to-one or one-to-many just to make sure that you're getting a lot of that critical information from your coworkers. We also have a version of an intranet. So really think about the knowledge libraries and place to host your static content that you want all of your employees to access, whether it benefits, whether it's new, absolutely onboarding, hiring guide, all of that can really live within Workplace. So Workplace can become this one-stop shop for employees to come in, get the information that they need, or be redirected to third-party apps, if required, because we play well with other technical tools. And so if you wanted to direct them to a SharePoint or Google Drive, we have integrations with that as well. But we really see ourselves as becoming the center of that employee experience to find information. And lastly, we wouldn't be met if we didn't offer some sort of data and insight that goes along with our products. And so your Insights tab will really help you get a better understanding of the type of content that's resonating across your organization. What are the groups that are being created? How are people engaged? And how engaged are they? And what's the work that needs to be done to make sure that more and more people are engaged in the platform? So all of that information is here and very clear. All right. Last thing I'm going to say before we wrap up, because I know we're almost at time, is that we love partnering with mission-driven and purpose-driven organizations, which is why Workplace is free for eligible nonprofits. And so to get a better understanding, if you qualify, go to workplace.com slash workplaceforgood and read more on if you qualify and be sure to apply. In this next demo, C.J. Williams, product manager at GitHub, is going to give us a glimpse into the very near future. He'll demo how GitHub is making coding more attainable for nonprofits with a new co-pilot tool in which developers can write a text-based comment describing the logic that they want. And GitHub's AI-powered co-pilot will immediately suggest code to implement the solution. This is a tool I've personally been hearing a lot about lately, and I'm excited to learn more. So take it away, C.J. Hey, everyone. My name is C.J. from GitHub, the home of developers. Today, I'll be talking about co-pilot, its impact, and how it can improve your nonprofit. Just before I move forward to our presentation, talk about myself. I first want to thank TechSoup for this opportunity, just a little bit more background, product manager at GitHub. We're previously worked in AdTech and also network and software engineering. So moving into the three things I want to discuss today is going to be nonprofits and technology. Why co-pilot and give you guys just a short, cool demo of just what co-pilot can do. Previously, with my research and some of the nonprofits and challenges that I've seen and what TechSoup is also helping with is making sure that you're able to leverage technology to solve for your solutions and what co-pilot can do. Okay. And what co-pilot can do is actually help out on your tech sector, whether that's in your nonprofit or you're looking to pivot as a nonprofit or you're just curious about programming in general, co-pilot can assist with that. So what is co-pilot? Co-pilot is an AI, artificial intelligence, parent programmer that allows you to increase your productivity. What we've seen since we've launched co-pilot is roughly most of our developers are coding at 90% faster and some of the cool things that you're able to experience is a 60-day free trial and once you've gone through that trial you can either opt to $10 a month or $100 a year which is great flat rate pricing. And then also we offer all the major programming languages and as of now we're going to go on to a demo and if you guys aren't able to see this screen, please let me know. Okay. I'm still sharing. Right. Okay. One of the great things about co-pilot is you're able to talk as a programmer using comments. So let's just do a quick print. So let's see. I'm missing. Hello. That's it. Another cool thing is about co-pilot is that you're able to click through different comments and go to previous things except for open up co-pilot and to see the suggestions. So this is the power of co-pilot actually. What it does is that it reads the comments and provides different solutions to you as a programmer. Let's just go with this first choice for the sake of time and print this here. Go ahead and run it and what you can see. Hello to everyone. Text soup. It looks like we have a little bit more time. Let's do something a bit cooler. What we're able to do is generate a scissors. Okay. Give it a little time. Okay. And what you can see is that there are multiple solutions that our co-pilot is offering. So let's see. Let's go with it. Let's go with this first one. Good to go. As you can see, you can enter zero for rock one, four paper, two for scissors. So I'm zero. Okay. It looks like it was a draw. Let's run it again. Paper of the draw. Let's see. Going back to the presentation. You can visit here to go to co-pilot and try it out again at 60 day free trial. So next SEO is vital, whether you're writing an article or optimizing your Google ad grant account. In this next demo, Sarah Simone's head of strategy and training at Cause Inspired Media will show you how you can use Google's built-in free keyword planner tool to efficiently research new keywords. Well, I am Sarah. I'm the head of strategy and training at Cause Inspired. Cause Inspired is a full-service digital marketing agency designed specifically for nonprofits. We run ads, build websites, but most importantly of all, we're known for Google ad grant management. In line with Google ad grant management and all Google ads management, I wanted to talk to you today about Google's free keyword research tools. So whether you're looking for ways to advance your Google search ads or optimize your website content, this is the tool for you. So first, why should you care about keyword research? For SEO purposes such as content writing for your website, keyword research really ensures that you're spending your time writing what people are searching for. It hurts to invest a lot of time into a topic that no one is searching for, so you can always make sure that your topics are less competitive and optimized for seasonal search volume as well with these tools. For Google ads, things are a little bit more cut and dry. At a baseline, you just have to do keyword research to be successful in Google ads. So this way, you know which keywords are available, which ones have the most search volume, and which ones are just worth your time. You can also reverse engineer these tools so you can actually optimize your content on your website for keywords that you want to rake well for in Google ads. So why would I recommend Google ads as keyword research tool? Three reasons. The first is that it's free, so anyone can access it. All you need is a Google ads account. The second is that it is easy to use. You can copy and paste directly from it. And then the last part is that it's really accessible. All you really need to give your team members are read level permissions in your account, so they don't even have to be able to make any changes. All right, so let's go ahead and give it a test. There we go. And this is what it looks like. If you already have a Google ads account, you can access your keyword planner by going to tools and settings in the top right here. And it is all the way over here in the left in the planning section. And you get two options. The first option is to discover new keywords. That's where we're going to start today. And let's say I'm a non-profit and I'm prepping for my annual appeal or end of your giving, and I want to find some good keywords centering end of your giving. I'm going to go ahead and put that in and select get results. Immediately you'll see a plethora of keywords have come up. It looks like 35 total keywords here. And Google is giving us some good initial information. One, here's how many average monthly searches we have. Two, here's our three month change. Is it going to increase in the next three months or are we going to plan for a decrease? What does the year over year change look like? How is our competition? And then what's the cheapest bit on these keywords? What's the highest bit on these keywords? So immediately I can see that my keyword end of your giving, it's got about 880 searches a month. I know that like with a 5% click through rate, that's really not going to be enough. So maybe I want to select some other keywords here. Maybe I want to broaden my search. And immediately I can see Google suggesting I try bidding on charitable giving. I'm going to add that in, get my results. And now I've got 1184 keywords available to use. And I can actually just select the ones here that I think are really trendy. Donor advice funds is really trendy. So perhaps I could write a blog about how you could set up a donor advice fund for my nonprofit. So I'm going to go ahead and select them in that checkbox and copy them. You can paste that into a Google sheet, a Google doc, share it in an email or you can select the next option. Here, which is get search volume and forecast, paste those keywords right in, select get started. And now you have your keyword forecasts for search volume. You can actually download this report in the top right here. If you want to pass it along to any stakeholders on your team or your team members in general. And this shows your average monthly searches, your three month change and your year over year change as well. So quick review. One, you can use discover new keywords to simply discover new keywords. You can actually insert your landing page directly into it or you can just start off with some keywords that you're interested in. And then the other section is really used to help you get search volume for your existing keywords. So you can figure out if what you are bidding on or what you're writing about is being searched or is trendy. And to wrap it up here, you can actually get started just by creating a Google ads account at ads.google.com or if you're a qualifying nonprofit 501c3, you can sign up for a Google ad grant at google.com slash grants or through a certified professional agency like Cosinspired. So we know that in kind giving is important to many three organizations, but where can you find donations? Diz Pati, sounder and CEO of Liquid Donely, created a platform that saves large retailers billions of dollars every year by seamlessly donating their unsellable goods to nonprofits and schools around the culture. So hi everyone, my name is Diz Pati and I am the founder and CEO of Liquid Donely. As a lifelong activist and a weekly volunteer with nonprofits as well as being on the board of multiple nonprofits, I'm really excited to share to the TechSoup nonprofit community today to share how you can get free donated items in your area from local retailers and businesses. So I'd first like to start by introducing my team, a lot of folks who are actually on the call today. So thanks to my team for supporting. CHI is my co-founder and CEO. Previous to this, we worked at Postmates where I was employee 15 and together CHI and I successfully built and launched two food security products, one which won the Time Magazine Invention of the Year Award. Pablo led the sales team at Postmates. They're my eight years there winning large and key accounts for us. And then we also have Dan, a passionate ex-urban planner to help us reimagine how items move around communities and out of land sales. And I also just want to shout out to Rene, who's our director of nonprofit outreach, who's in the chat today as well. While CHI and I successfully built and scaled national food security products at Postmates, the whole time we wondered if there's this much waste and inefficiency with food that can be solved with technology, what other industries can we impact? And so we uncovered the dark side of retail, which is returns. So if you take a moment and think about what happened to the last item you returned, you may be surprised to learn that 16% of all of the items purchased in the U.S. get returned. And 80% of those go straight to the landfill, 80%, contributing to our current climate catastrophe. The other 20% end up in an inefficient liquidation process. And COVID-19 has only exacerbated that problem with inefficient supply chains, difficulty in predicting consumer behavior, and more. This problem that retailers have no sustainable way to handle excess inventory costs retailers $704 billion every year in merchandise returns. Nonprofits like you, places that focus on making our lives better, need items for free to help you meet your missions faster. And every year, 6 billion pounds of waste is generated because of returns. With liquid donate, we're a climate tech solution, where our platform consists of three main components. A donation as a service API, a proprietary matching algorithm, and our team's expertise on third party fulfillment logistics. Our input on the supply side is our network of retailers, and our demand is generated by the millions of nonprofits nationwide in need of quality goods that would otherwise end up in the landfill. Our team is working on building the largest internal database of nonprofits in schools around the country, and we would love for you to join us today by registering at liquiddonate.com slash register-a-nonprofit. Not only are we seamlessly keeping these usable items out of the landfill, we're reducing operational costs to retailers while increasing their ESG scores. We've put together this case study for Walmart, where we can prove that this is something that will be long-term and sustainable for nonprofits, and a profitable business model for us, which means that we'll be able to continue to contribute good usable items to nonprofits long-term. So if you see this case study based on Walmart's public 10K, we estimate they currently spend about $58 billion per year on returns and reverse logistics. With liquiddonate, we would reduce their costs by $56 billion. In addition to the savings of packaging, labor, transport, and emissions offsets, we provide tax receipts for each and every donation as part of our data package, and we seamlessly provide the ability for you as nonprofits to provide those tax receipts in an easy way. And this isn't just a dream. Our attraction-to-date shows that in less than one year, with our MVP and moving into V1 of our tech, we've already donated almost 9,000 items, diverted over 20,000 pounds of material from landfills, given nonprofits over $100,000 in product donations and saved retailers over $12,000. To show you a little bit about what our product looks like, we wanted to share that this is what our nonprofit match currently looks like on the internal side. And if you sign up to add the register a nonprofit link, you'll be able to be part of this list as well. For the product, you'll see that we have a few different components. You can put in the address where you need something for your office or your client. You'll be able to review the products in the area, and you'll be able to check out on the screen with no payment attached. Right now, we're offering free pickup for all of our orders, so the nonprofit will be able to get the item for free from the retailer or from the business, and do pick up for free as well. We're integrating delivery and shipping so that in the future, you can also have the item delivered for a small fee. That is something that we don't make any money on, but something that you'll be able to use if you'd like. And so with that, I would love to tell you that you can use Liquid Donate. We've built this solution completely for you. We're super excited about it. Thank you so much for all the work that you do in nonprofits. I know it's hard. I know sometimes it's thankless, and y'all are amazing. Next is a topic that's been on everyone's minds throughout the year. Nonprofits in Ukraine are acting as first responders in the war and are under tremendous stress. But usually the last thing nonprofits worry about is taking care of themselves. That's why TechSoup Europe is building a program that provides quick answers to the challenges of staying resilient. Kula Berda, senior advisor for TechSoup Europe, will share more in this. For me, I am feeling very lucky to be representing TechSoup Europe here and for you to tell you how HiveMind platform, that is a product loved being agile and it's being as flexible as possible. So this is not a new product and not new project. TechSoup Europe decided to build a comprehensive platform for capacity building of organizations. Let's focus on the center in Eastern Europe. And in the beginning, there were few major topics when campus shrinking six spaces. So we can see this information, and its information, cybersecurity, media, policy, positive narratives, and online campaigning. However, we face, we see our friends in Ukraine struggling with the war and being still activists. It's still this special mindset and special place of heart. TechSoup Europe decided to put all efforts into building also resilience and capacity for organizations in times of war. And by organizations, we mean activists, NGOs, formal and initiatives as well. So we came up with the concept of three times B. So being present, being strategic and being... So we can see that in being present, it is the capacity of building trust, capacity of understanding how the brain and body react in times of prolonged stress, in times of direct trauma, and in times of complex trauma as well. So this is not a normal condition that NGOs are working. Moreover, this is not a natural disaster. This is right now since late February and we're getting into winter, which will be a new challenge. So being present and planning for who we are at the moment. Being strategic is about understanding how to adjust planning to very uncertain and complex times. So what can be the expectations and how to work with complexity and how not to feel bad that the plans or strategy for five years we are not able to deliver them anymore. Most of all, it's also about the growth mindset and learning on the go and one important thing is taking care of what we're able to actually comprehend. So not to plan for a learnings, but rather how not to be overwhelmed and how to adjust and grow in times of the biggest crisis, most probably that people are going through. And third is being connected. So the absolute baseline for resilience and what we are as humans wired for. So this is the capacity building of SQ for at least not even active listening, but like being present in listening. It's about norms, rituals and habits that the organization can develop. Doesn't really matter whether online or offline and how emotional literacy is again a fundamental skill for surviving such time and for still being able to deliver and being a sustainable organization, to being a sustainable human. You can see that we also decided to add something new and it will be published soon on the website. The website is also facts that are designed for the brain in huge stress. So without changing the content, we are responding to real language that people are using. What is important is that of course it is an ecosystem and it will be not only the platform but also local trainings. And one thing that I wanted to share is how to make the trauma-informed training and what I can do is also invite you to our high-point platform or follow us on social media. So if you're anything like me, odds are you're spending a good chunk of your day in Outlook or Gmail, but I bet you could be more effective and free of time to focus on the work that matters. Maria Camila Galvis of Texas Latin America will show us three practical tips to make working in Outlook even easier. And this is Maria. I work for Texas Latin America and we have nonprofits getting involved to technology so they adapt to a digital world. What I've seen in the donations program is that generally the organizations don't use the full capabilities of the technology and we keep with the basic functions. What I want to share with you today is everything that you can do on Outlook Web which we normally use just to do back and forth email but it actually has a lot of innovative tools that will make your life and your working team be way too much easier. So right now what you can see is an email of my colleague who is sending me a document with a very clear task. So he says please find here the document of our conversation and please review and feel free to make any changes. So did you know that if you're in Outlook Web and to make the words you need with the call to action very clear you will find four options above. So I would click in the last one and it means that this particular task will be added to your to-do list. And where can you find your to-do list? Here at the left hand side there's a chart code with a check mark icon. This is the to-do list that I usually use every single day is the first thing that I open to see what are my painting items. So another example I want to bring is we have a very informative email. I will show you this one just for you to know I got information this is not confidential information. This email which is longer can have a lot of information and probably you can maybe want to maybe you want to ask about something. It will be easier if you select the paragraph you would like to answer and then you will see the four options again. And this time I will just click on reply all. So when you click on reply all you will see this selected paragraph and you can reply over that specific paragraph that you want to ask something about. This is very useful and I actually use it a lot and then you can find some other pictures in the settings of your Outlook web. So I will share with you the ones that I mock. So if you click here in the view all Outlook settings then you click here on compose and reply you will find where you add your signature you just scroll down a little bit and then there is an option that it's called undo send. So I think it has happened to a lot of people that suddenly send the email that you have been preparing for a long time and maybe you hadn't missed a spelling or maybe you typed 20, 20, 20 it was 20, 23 and that just changed the whole sense of your email. So you can actually set these to add 5 seconds or 10 seconds for you to basically regret. This is, you can't imagine how useful it has been for me it has saved me from a lot of moments so I have it here for 5 seconds and I can also set it for 10 seconds it means that when you click send you have 5 seconds to just recover back your email, correct what you need and send it again. And the last one, the last feature that I really liked and I want to share with you is in calendar setting so when you go to calendar you can add different time zones I work for TechSoup so it's very normal to feel a little bit overwhelmed when you have someone in Barsob and then someone in Brazil and you have to create a call you have to schedule a call sometimes it's really difficult the time zones are very different so here I'll teach you how to do it you will see here an option to add a time zone let's add a sneer for example then you add the label so I'll put me R and then save so next time you go to your calendar you will be able to see your local time and also the other time zones that you added here you can see that probably the best time to schedule a call for someone in Colombia you will just need to scroll down and see what's the best time that will work for you so those are the features I wanted to bring today for you I really hope that you can explore and use these tips because it really helps you get more efficient and I believe that when you get more efficient especially working for the social sector that you get and achieve your mission in a better way so if you are in Latin America please send me an email I'll send you my email in the chat so I can tell you what are the offers we have in Texas of Latin America our services and our training to take advantage of the technology thank you very much in this next demo our partner Okta will introduce the concept of zero trust security centered on identity in our multi-service world people are the new security promote according to recent studies the adoption of modern technologies is resulting in an explosive growth in identities this is not only a challenge to manage but identity has become a critical element in any security strategy users are targeted as the weakest link in any security chain responsible for 20% of breaches with stolen credentials being the most common initial attack vector but why does that matter? the problem isn't just managing the users themselves when an account gets compromised it impacts the overall business did you know the average cost of a breach was more than 5 million dollars? it's clear that a critical element to addressing this area is to have a solution that provides the ability to establish a trust relationship with users before access is granted and where can you start building that trust? let's take a look when we're talking about identities from various different entities what it boils down to is people and groups and bringing them into Okta's universal directory here at the Okta dashboard let's head over to directories and groups we can see here we have groups of users from various different entities represented by their source icon some are Okta groups or Workday groups in our HR system we can also bring in identities from directories as well let's jump over to directory integrations and you can see we can connect Active Directory and LDAP as well as a CSV directory regardless of your user source be it Active Directory or Workday policy controls and application access can be centrally managed in Okta let's take a look at that in action I'll jump over to my box app here I can see which users have been assigned to this app as well as which groups this app as well as all apps have their own set of sign-on policies so we can get very granular with access to this app we can see here a set of sign-on policies specific to this app and each policy has its own set of rules let's take a look at those rules here we can see the various different conditions that can be applied to access decisions be it people, location or client restrictions such as mobile or web requests based on these conditions we have the options to specify whether or not they are prompted for a second factor so as you can see our identities can come into Okta from several different locations including existing directories, apps or third party identity providers but regardless of their location the same set of policies apply let's take a look at the sign-on experience welcome to the login page the policy for this particular login page only asks for the user's username but also allows authentication via a PIV card we'll enter the username and hit next you'll see we're prompted for a second to verify push this is the first factor requested once accepted the user can be allowed access or move on to the next factor based on the determined risk in this case it's determined that this is a risky login so now it's going to prompt for a password I'll enter the password and we're now in the Okta dashboard where we have access to all our applications with Okta working from anywhere is made seamless for your users no matter what they're accessing an on-prem app or a server and it all starts with app access app access starts with integration there are several ways to integrate apps with Okta the first being the Okta integration network which has over 7000 integrated apps each with their own unique set of step-by-step instructions Okta also supports deep integrations for more than 18 different protocols one being radius which is most commonly used with Cisco ASA we can also integrate with other network appliances such as Palo Alto Networks Akamai and F5 this covers your cloud apps and VPNs for apps that aren't in the cloud Okta Access Gateway provides a method to gate access to on-prem apps without the need for VPN apps such as Oracle EBS and finally the same access controls used for apps expands on to servers with Okta Advanced Server Access giving you zero trust access decisions for your server fleet let's take a look at this in action from here we can see all of our assigned applications things like Cisco Umbrella or on-prem apps like Oracle EBS now let's jump over to our PC and fire up a VPN session with Palo Alto Global Protect as you can see the Okta login experience here is the same experience you have when accessing via the Okta Dashboard and finally let's login to a server this can be done from the Okta Dashboard but for this demo I'll start it from a terminal window I'll establish an SSH connection here you can see I'm redirected to Okta I'm prompted for MFA and now I'm granted access to my server so a big theme of this conference has been the need to communicate and collaborate effectively in a remote first workplace in the next demo Fiona Soderberg of Google for nonprofits we'll cover some tips nonprofits get the most out of Google Forms calendar and hi everybody my name is Fiona Soderberg and I'm a program manager at Google.org today I'd like to go over three quick tips for nonprofits for Google Workspace first off what is Google Workspace Google Workspace is Google's suite of productivity and collaboration tools for Google Workspace for nonprofits you get access to one addition that gives you the familiar tools like Gmail, docs, calendars and slides and then you also have the option to go to a discounted more advanced version if you'd like like I said it's those familiar tools that are designed to work from anywhere on any device which is specifically and more important during the pandemic it allows you to connect and collaborate in real time with team members, donors and volunteers it gives you great storage of 30 gigabytes per user and share drives and also gives you access to Google Classroom which is great if you're hosting trainings or events the three tips that I'm going to cover today is Google Forms how to quickly and easily make a spreadsheet from your volunteer sign up Google Calendar, Create and Publish an Events Calendar for your organization and then Google Groups create groups to communicate with members and volunteers all three products within Google Workspace firstly how to make a spreadsheet from your volunteer sign up form do you ever send out forms to your volunteers get a bunch of data back to manipulate the data and crunch the numbers as you like I can show you how to do that in one quick click the first thing that you're going to want to do is go to forms.google.com to see your database of all the forms attached to your account click on the form that you would like to make the spreadsheet for it'll open up the list of questions that you have created for your survey or your form that you've sent out to your users there's a responses tab all those responses that have come back to you and then the really neat thing is at the top on the right hand side there's a Sheets icon and with one click you can click on that and you create a spreadsheet of all of that data for you to be able to manipulate send it out do whatever you like with it the next tip is how to create and publish an events calendar for your organization so if you ever struggle trying to get all your volunteers to get the right details of an event you don't want to show your personal calendar or your work calendar well this is a way to create a calendar for the public for volunteers whoever you want to be able to see specific calendar meetings and invitation first thing you do here is go to calendar.google.com on the left hand side above other calendars there's a plus button and you can create a new calendar provide a name and description here I'm going to make sure to give a description that reminds me that it is a public calendar so that I know that I'm posting public events here you can create the calendar and it will show up on the left hand side navigation of all the calendars you own you can click into it and then have access to all the settings like access permission for events you can make the events public you can also copy the link to share the calendar with your volunteers wherever it is you can also directly add users to the calendar so they can edit and also share and use the calendar as well so I've made this calendar publicly available I can share it with who I want to I can also create an event on my personal calendar or my work calendar so let's say it's a meet and greet and I can change the calendar to be that of the public events calendar that I want click save it's color coded so I know the difference and then it is available to all those users who have access to the calendar the next one is how to create groups to communicate with members and volunteers have you ever struggled keeping a sheet of all your volunteer email addresses gmail, MSN, Yahoo whatever it is would you like an easy way to be able to email all your volunteers in one place easily and quickly well we have Google groups which is a great solution for this so if you're at groups.google.com left hand side click create group you want to name the group something that is indicative of those folks who will be joining the group so let's say nonprofit volunteers here that will be the first part of the email alias by your organization's domain you can create it and choose who can search for the group who can join for the group and then who can view conversations can post and view members this way you're setting up that group for only the people that you want to add and if you either add them directly yourself or you can go ahead and share the group with them and they can request to be added as well you can add a quick welcome message for anybody who does join just as a reminder of what the group is for so there you have it once you add all the users to this group then you have one email address that you can send out an email to all of your volunteers so how do you get all of these great tools under Google workspace for nonprofits first you need a Google for nonprofits account you go to google.com nonprofits review the eligibility requirements to make sure that your organization is eligible request an account by clicking get started in the upper right hand corner wait for verification and then you can activate and use the suite of Google products and tools that we have for nonprofit users specifically for workspace that means signing up for Google workspace verifying your domain submitting it for review and then signing into Google workspace admin console and get going but all this can be found at google.com slash nonprofits thank you so imagine that you had a robot that could help onboard your new volunteers in this next demo Slack's Rebecca Cormier shows us how you can create a welcome bot in Slack that automatically sends a message to each new member help them feel welcome and ensure they have the information needed to get started hi I'm Rebecca Cormier and I'm a senior solution engineer with Slack I help out with Slack's public sector and nonprofits and today I'm excited to show you some of the benefits of a Slack welcome bot and also how you can go in and create one yourself in a matter of minutes why is this important well when welcoming new team members you want to ensure that they have all of the resources they need to get started but doing so can be tedious for the person doing the onboarding with Slack's no code workflow builder you can automate this process to welcome team members saving you time while also ensuring that these new team members are included and informed and the best part there's no coding experience needed and you can set one up very quickly so you can see here Jennifer Hines is a new project manager with Slack for good and she started and already has a message in her in her DM channel that's personally welcoming her to Slack for good this also is going to have information on how she can find her local channel so if you're an organization that spans different areas you can make it easier for your teams to connect with those local it also has channels she can go and look through search join and then you can have some how to videos you can also have links to your handbook really anything that you'd like that could help your employees and your volunteers feel more welcome and know how to direct them and where to go so how did we do this we utilize Slack workflow which as long as you have the rights and the roles from the admin to do this you can just pop into tools into workflow builder and this is embedded in Slack workflow builder is a visual tool that enables you to automate routine functions by creating workflows by doing some of these tedious tasks that you do every day but really build up and take a lot of time part of this also includes pre-built templates that we've seen people use multiple times we've streamlined it to make it a lot easier and a lot faster for you so you can see right here how to welcome new teammates you can opt to set this up in whatever way you'd like it can go directly to a channel so if you do have a new member welcome channel it can go directly to a channel and let them receive that welcome there or as we saw with Jennifer you can have it go directly to the person that has joined so that's what we did here we have variables that will auto-fill who it is, dates anything that you want to be auto-filled when they join and I went ahead and copied the message that I want to use but this is customizable you just enter your message and it's sent and then preview it once it's the way you'd like you're also able to go up and customize the bot picture so I'm going to go ahead and put our slack bot in here to make it a little more fun and welcoming and personable and there you have it so that's it make sure you hit publish and now your workflow is ready to use and you have made it easier for both those onboarding and those being onboarded now this work can be simpler, more pleasant and more productive thanks so much for watching