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Cognizant delivers reliable, scalable knowledge management support

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Published on May 5, 2014

This leading provider of IT consulting and business processes achieves an 80 percent reduction in client ticket volumes and a 40 percent improvement in mean-time-to-resolution rates with IBM SmartCloud Control Desk software. Learn more about this IBM Cloud solution: http://ibm.biz/IBMCloudCD

Read more about the solution at Cognizant: http://bit.ly/1xKoU7G


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