 We liked a hike a fair amount and in crossing the stream at one point I felt it was a dramatic and hard fall and I'd hit my leg on a sharp edge somehow of a rock. When I looked I could see a bone. Nancy called the advice nurse at Kaiser so the advice nurse had to go to our urgent care. We got a fantastic nurse and the doctor we got was exceptional. Really made me feel even better about Kaiser than I had before. She worked hand in hand and removed a lot of debris, cleaned it out. I don't know how many staples you ended up getting in all these multiple wounds but we were in and out of there in a half an hour. I just couldn't believe it. How long would we have waited and what kind of care would we have gotten if we had gone to an emergency room? I really could not believe it. I received a bill from Kaiser for $40 for that visit which is just amazing. They aren't just treating you, they care. That's the kind of medical care I want. And when you get good care, when you're vulnerable like that, you really appreciate it. You don't forget it. I would highly recommend Kaiser Permanente. I get some comfort from knowing that I'm with this remarkable organization. It makes life much easier.