 A critical and pervasive element in the development of any country in the current age is the optimum utilisation of information and communication technologies. Coal's mission is to help governments and institutions expand the scope, scale and quality of learning by using new approaches and technologies. I am Trudy van Wijnke, Education Specialist for eLearning and ICT and I want to introduce you to the Coal eLearning initiatives. Commonwealth countries are eager to raise levels of digital literacy and deploy eLearning in their education system. Coal, in its three-year plan, focuses on three areas. The first is raising the levels of digital literacy. That means that people be information literate, work and socialise in an increasing digital environment and communicate and work more efficiently and effectively using different and appropriate technologies. Secondly, Coal supports governments and institutions to deploy eLearning in education systems. These include policy development and support, models of good practice and develop, use and reuse open education resources. Thirdly, we want to build capacity to use the appropriate technology, develop eLearning materials and share materials as open education resources through communities of practice. One of Coal's earlier eLearning achievements is the development of Wiki Educator. Coal has through this development embraced webtoon technologies and has developed a learning for content program to train people in Wiki skills for content editing. Since its inception in 2006, more than 3,000 people have been trained in Wiki editing skills in both online and face-to-face workshops. Building on its success, we are going to expand this model to other webtoon technologies. Another accomplishment is the Commonwealth Computer Navigator's certificate. In short, the CCNC. The CCNC widens the available learning and training option in the Commonwealth by acquiring ICD skills using free open source software. The CCNC materials have been developed to the International Computers Drivers License International Standard. The CCNC is open to participation from local education institutions, non-governmental organisations and private sector training institutions interested in adopting the certificate in their own offerings. Alternatively, they can use the materials to obtain the full core open ICD-L qualification. The print version of the materials is available on the Coal website. Coal envisages taking these modules further and develop eLearning formats. Teach a capacity to adapt and operate in a fast-changing technological world is central to the success of any education system. Coal therefore focuses strongly on the capacity of the teacher and how he or she can embrace new approaches and technologies to be a better teacher. A series of self-directed learning units, introducing new free online tools for teachers are being developed and will be available on our website. These materials can be packaged in a course, used independently by an institution or used on demand by any teacher. In another development, Coal is working with School Net South Africa to offer an advanced certificate in education in ICT integration into teaching and learning. This model combines CD-based resources, email mentoring and peer support to provide a thorough, rigorous learning experience for teachers. We aim to improve teacher subject knowledge and teacher expertise through the use of ICT. We challenge teachers to constantly reflect on what they do in their classrooms and how ICT can integrate with their evolving teaching styles. Access to technologies and in specific access to connectivity remains a challenge in the developing world. In Coal, we want to capitalise on the continuous expansion of connectivity that enables much greater access to technology-enhanced learning. Yet, we are wary of the challenges that it's posing in developing countries and therefore also expand low-cost, low-bandwidth models to integrate ICT into teaching and learning. We furthermore embrace new social software and promote its use for better collaboration, sharing and communication. Lastly, in collaboration with UNESCO and OER Africa, we are working on several projects to demystify OERs and support the development, use and reuse of open education resources. Check new developments on our website, read our newsletter and share your ideas with us. We are excited about the possibilities that new technologies bring to our countries, but we are more excited and concerned about how people are using these technologies appropriately to live and to learn better. In this world, it's not about the hardware or the software that we are using. It's about the warm way, the people that are making the difference.