 Glomiris, flight manager at Swiss Media Serbia. It's a great pleasure to be here today. This is my first time at Swissmania, so please be kind. And I wanted to let you know that this session will have a special place in my mind, because it's my first time and I hope that it's not the last. During this Wikipedia and horizon dance in the battle for cultural heritage session, you will hear a little bit about the development of the media Serbia glam program, but the main focus will be the project with the help of which we entered the center of many cultural institutions, digitized numbers, content that would today be hidden in the archives out of the reach of the public. Of course, it is about Wikipedia the resident. And as much as I'm happy to tell you a bit more about this activity, I'm really sorry that I did not have the opportunity to join live and hold this session in an interactive way. But I would really like to ask you to contact me for all questions, recommendations, suggestions, maybe one criticism, why not? I will be happy to read all of the things and to connect with you and talk to you a little bit more about some wiki projects, maybe it's Wikipedia and horizon dance, maybe some other projects that we can work together on and join forces and make Wikipedia projects even better. So please contact me. I will be more than happy to talk to you about all of these things. For today, as I said, I have prepared several topics of which the focus will of course be Wikipedia resident project. But today we will talk about which media Serbia is development and where it is today. The glam program, which I coordinate the most important activities of glam and what I encounter every day. Maybe these topics are not the main topic we will talk about today, but I think they are crucial to talk about because we had to go through some things and some development for making conditions to realize some projects at great as Wikipedia in residence. For the third topic of course is Wikipedia in residence in which I will talk the most about and please again, if you have any questions, please contact me. I will be more than happy to answer it and to talk with you about that. In this topic, I will introduce you to the challenges we have faced over the years and maybe I hope so. I will help you to approach cultural institutions and show you how to monitor someone's work or work of the Wikipedia in residence. Of course, we will talk about what is most important in this project and how we can prevent some problems, solve some challenges and use the best of opportunities. For the last topic, conclusions, I will list you the most important things. I will be happy if you remember or if you get to know after this session. So, let's start. Our first topic for today is Wikimedia Serbia. We will talk about when it was created, how we developed and where it is today and of course how the conditions for the realization of projects such as Wikipedia in residence are many others we do every day were created. And hello. This is us with our wonderful volunteers without whom we would not be what we are today. I'm very nostalgic when I look at this photo because this is one of the last of our big gatherings. This is Wikilev in 2019 and we really hope that we will be able to meet soon offline, not just to be behind these laptops or desktops. And we are really nostalgic for gatherings and for getting to talk to each other. But luckily there are some conferences like this one and online gatherings that we practice and we at least can hear each other and see the picture or on the video. So I will present you some timeline of Wikimedia Serbia and these years are very important for our development because Wikimedia Serbia was founded in 2005. Our first office was in 2012. So it was like seven years later and we really went through a relatively long period of development. We had various events, we had various projects, team members and I hope we finally came to the some optimal formula of things. But really we are trying to be better by every day and maybe if it's good now we are trying to do even better by working every day. So these two years are really important for Wikimedia Serbia and I just wanted to show you that there were many years in between when it was founded and when Wikibedians in residence projects started in 2014 that has passed. So at the moment our team consists of stick board members and for staff members or employees and it may sound like a cliché but we really carefully nurture the importance of interpersonal relationships and because of that together we achieve the best of goals and missions over time. So I can really say that I'm so happy to be at Wikimedia Serbia because I feel every workday is really great and it's so great to work with this team and to work on this activity and the Wikimedia movement is generally updated. It's so great to be. So not to be too emotional but within Wikimedia Serbia three programs are implemented educational program, Glam program and community support program. My colleagues are in charge of the ADU and community program and it's my honor to lead the Glam program of Wikimedia Serbia and I will show you how we glam it. I wanted just to say that even if we are in charge for our programs we all I mean work together help each other and it's really a great place to be. So glam officially the glam program of Wikimedia Serbia started with the open glam conference in February 2012. In this way the cooperation with cultural institutions and institutions of importance for for culture began to take place within a separate program in order to in order to increase the focus of focus of activities. So the mission of glam as well as of the entire Wikimedia world is free knowledge but by separating the glam as an individual program we really get more focus on culture and better results and we are really proud of what we have achieved in these soon to be 10 years. So through cooperation with cultural institutions we perform various activities with the aim of increasing the digital cultural heritage. We also are working on increasing the quality of the content that is posted. So we don't post anything like we are really trying to post the best version of some content of some material and to post really really quality content on Wikimedia projects. Also we are working on training employees in the institutions of culture so they could be able to work by themselves on Wikimedia projects after our activities are done. So we will talk a little bit later about that but it's really important thing of the glam and how do we make cooperation with institutions of culture through of course some models of cooperation that have been tested for years and as you can see there are added to tons with digitization, cure pedia cure code, Wikimedia and in residence and of course content release. So these are the different types of cooperation that we adapt to the cultural institution individually and with one cultural institution we can do and we do realize several models of cooperation depending on the current opportunities, possibilities and needs. So we approach cultural institutions with a personalized approach and we want to provide the possibility of cooperation that would cover current needs. So every institution of culture we first have a period of getting to know each other and what each other needs so done we decide what is the best way to make some cooperation. There are so many things that we have done in Wikimedia Serbia since 2005 but also in glam program since it's almost soon to be 10 years but we are I listed some of the most important statistics of the glam so during this soon to be 10 years of the existence of the glam in Wikimedia Serbia we have overcome many challenges achieved many successes and we tried and we are trying every day to be an example in the digitalization of cultural heritage. Unfortunately in Serbia and maybe many other countries but digitalization was not a priority few years ago today I must say that it is a better situation but also it's really really not the best and I can say that glam program of Wikimedia Serbia was one of the first programs that we focus on digitalization of cultural heritage. So there are many examples we are proud of but I think these numbers are really really good and really nice things to sell so we we have almost 11 000 digital files on Wikimedia Commons they are as I said on Wikimedia Commons and are free to use under Creative Commons licenses we have over 1000 books and tablets of cultural institutions and over 3000 written and improved articles on Wikimedia in the field of cultural alone. So far we have also achieved cooperation with 50 institutions and we are trying to bring diversity to to cooperation. Thus we have established cooperation with many glam institutions like the galleries libraries archives and museums of course but also theaters botanical garden some cultural centers media houses maybe artists association as well as general institutions that are really important for culture so we are not it's not our goal to cooperate only with galleries libraries archives and museums but to every institutions that is important for for culture and that can help to improve digital cultural heritage so that is our important and that is the thing that we work on every single day. So very very important stuff in the development of glam program of Wikimedia Serbia is the beginning of cooperation with the ministry of culture and information. How did it start? So the white president of Wikimedia Serbia then received a new mail from the newly formed department for for development of digital research infrastructure in the field of culture of ministry of culture and information of Republic of Serbia about what is glam and can we meet and discuss the possibilities of cooperation of course we were thrilled and we we have met back back then and in 2017 and by then that's the date it was like a game changer date for us because we got opportunity to make cooperation with many more cultural institutions in Serbia because when you have a ministry of culture as a partner you have great credibility for institutional culture in Serbia so it was a game changer for us and in cooperation with them we organized two seminars where we trained representatives of cultural institutions on Wikiprojects and we teach them of the ways of editing and in the standard use of projects so this as I said opened the door to many collaborations and spread the word about the glam program and Wikimedia Serbia so we got also we got financial support for realizing Wikipedian residence projects but also we got support for general projects because of the importance of digitalization of cultural heritage on those seminars we held with Ministry of Culture where there were more than 100 representatives of cultural institutions so that opened many doors for us and after all of this introduction and the story of the development without which the realization of this project would not be possible we came to the main topic of this session Wikipedian residence but also I would like to tell you again that it was really important to talk a bit about Wikimedia Serbia and about glam program and about support of Ministry of Culture for our activities because without that I'm not sure that realization of Wikipedian residence would be possible for Wikimedia Serbia so it was really important to talk about these things first and now we can focus on Wikipedian in residence so Wikipedian in residence as many of you probably know but if there are some newcomers here Wikipedian in residence is a global project of cooperation with glam cultural institutions like galleries libraries archives and museums and it has been implemented worldwide for many years the idea of this program is in two ways cooperation with cultural institutions which assign an experience Wikipedian editor for a certain period of time in order to work on increasing the content on Wikiprojects in the field of cultural and historical heritage that that is important for that particular particular cultural institution so everything that is done is done with cooperation with them and with their knowledge and their approval so the goal is for the Wikipedian in residence to help the institutional culture in digitizing the materials that would then be on Wikipedial Wikimedia Commons Wikidata Wikiservice or any other relevant Wikiprojects then the training employees to edit Wikiproject on their own to help them write articles about the institution and to post numerous materials under the protection of institutions so the aim goal of the Wikipedian in residence is to help employees to really understand the importance of Wikiproject than to digitize important important things for their region it's when you cooperate with some museum you do not cooperate only with them you digitize the heritage of that whole region so it's really nice to see when some Wikipedian residence project is done that you completed like the circle of most important things that need to be known about cultural and historical things about some regions some cultural some traditions so it's really really important to make a circle about all the activities that are done and we talked about what is Wikipedian in residence projects in general but I would like to tell you about some activities that Wikipedian in residence is doing while being a Wikipedian in residence so he as I said many times digitize various materials as books photographs postcards some documents many many things for example in the last project we had with museum of Rudin and Tacovo region Wikipedian residence digitized 30 books and catalogs of the museum which is a really really great thing because some of the books had more than 300 pages but it was really important to them and they needed help in digitalization so having got and posting that in Wikimedia Commons was really really important things for them by that we posted the 700 more things than Wikimedia Commons but like 30 books and catalogs are were were and are a great great thing so when the Wikipedian in residence digitize that content they upload it on Wikimedia Commons, Wikimedia service or any other Wikiprojects under creative Commons licenses so a Wikipedian in residence is working on increasing the content of Wikipedia and other Wikiprojects according to the agreed topics and the available literature in the institution they also organize and hold workshops on editing Wikipedia and with media Commons for employees of cultural institutions as I said earlier that is really important because the employees are then available they are they know how to edit Wikiprojects after the project is done so they are ready to to improve the content about their cultural institutions on Wikipedia on daily basis. I must say that under these COVID-19 conditions those training trainings are were not as were not as were not in every Wikipedian in residence project because of the epidemiological situation we provide in this COVID-19 situation for Wikipedian in residence a possibility to work remote maybe and it's a bit harder to control their work but we as I said choose very good Wikipedian in residence we know that they are capable of doing that and it's not as a difficult thing to do but we provided them that possibility of remote work that means that Wikipedian in residence is physically going in the institution of culture by the need that means they go to the institution to get some materials can something to digitally something to have a meeting maybe with anyone but they can post and edit content on Wikiprojects as their home so we really pay attention to epidemiological situation in Serbia and we had the last year the thing that the institution of culture was closed for a few days because of the epidemiological situation and of course Wikipedian in residence were still working because they had many content to work on and many of these things were digitized and they had a literature they had things to to edit to post on Wikimedia comments so they had many activities to do because of that things they go occasionally on in institutional culture and they collect the content for some period of time so that is the new thing that we had in Wikipedian in residence we really hope that situation will be better soon so we all go back to the office but by then we are doing I think what is best for the epidemiological situation so we are as I said making a training for employees but also Wikipedian in residence is a link between Wikimedia Serbia and the cultural institutions and it's really important because by that way it can suggest some improvement of the cooperation maybe they see that it's the better need of content release or digitization or editaton or any model of cooperation that exists but by being a Wikipedian in residence they can actually see better than us I would also like to show you two most important steps in achieving successful Wikipedian residence projects they are logical but we have to talk about that and how we are doing that so first step is selection of cultural institutions for cooperation this step can be very challenging to begin with we choose a potential cultural institutions for cooperation this step can be on our initiative it can be someone's recommendation or the cultural institutions can be the first to contact us for some kind of cooperation but then we see that it is the best to have Wikipedian residence so the new cooperation is born but after we choose on anyway the institution of culture we determine we determine the degree the level of coverage of topics on wiki projects those are topics which we could potentially process with this cooperation particularly wikipedia residence so if the topics are represented on wiki projects we offer another type of cooperation if possible that potentially would suit if they are not which in many cases happens represents the projects to them by projects i mean wikipedia residence and starts planning the the implementation so when choosing the cultural institution with which we cooperate we try to be decentralized and that our activities are not based on the capital city of Serbia but throughout the whole country it's often the the case that cultural institutions in the surrounding places do not have the funds or other opportunities independently initiate such activity as digitalization so a cooperation with us is like a great first step for that and they are even motivated after that to to make their own own activities to continue throughout the wiki projects and to just do something more according to 2021 time uh uh things so we are really trying to show them how important the digitalization is and i hope that many institutions and many people got to know how important it is to have something on the online on the internet on wikipedia when you're locked in your home for days like we i think all experience in the coi 19 and how necessary today is it to be online on wikipedia on wiki project so maybe it will be easier and of course the second step which is also extremely important is to uh select a right wikipedia in residence so as i said this step is extremely important because that first one will be engaged for one or more months in the work of cultural institutions um they will be a direct representative of wikipedia and also the degree of work and commitment of them uh directly affect the performance that person must be reliable must be familiar with the content of the cultural institutions must have the ability to communicate well in business as maybe funny as it sounds but it's really really important and of course it must understand the the importance of the project and dedicate themselves to the project activities because we are doing with all of our hearts our activities and we also expect of wikipedia residents to love the activities that they are doing and to do them on the right way uh when we choose our cultural institutions we check if we have a suitable volunteer in the database uh who would be interested and whose interest corresponds to a feed to this project so if we have it we contact them and um we continue negotiation with them and in case we don't have them in our database we announce a public call for wikipedia residents and based on their work experience their tv and of course with the conversation we have we choose the person who is the most suitable uh now we will talk about something that we have learned uh with our wikipedia residents throughout the years and i would call them tips and tricks for successful projects and for having a great wikipedia residents uh thing um i would suggest you to pay attention to this because we we have learned many of these things on uh maybe hard way but uh you can avoid that and listen to us and have a successful wikipedia residents uh without making some mistakes so first up wikipedia page content and equipment it's necessary to keep a precise record of everything done on wikipedia project speech because that page presents the results of the complete work on this project it's uh retained on wikipedia and later served as a presentation to partners and other and other interested parties um for example on that project page everyone anytime can can uh what can look can inform the the yourselves what it is uh done by now and how far the wikipedia residents has has gone and everything must be on the wikipedia project page we suggest wikipedia residents to uh update it on a daily base so of course that is practical uh some practical advice for for future wikipedia residents and we tell them to update it every day after the job is done so if possible uh uh of course that has happened if possible but uh by that uh the job that has been done will be done in a easier way and you will not forget anything that you have been doing and it will have the the precise records of everything you have done uh as wikipedia residents so uh the wikipedia page is the first thing uh first thing they are doing uh in uh this project and uh they are doing it uh to the last day of the project and of course the wikipedia residents select materials for digitization and release together with the representative of the institution where the uh project is performed so uh some some um criteria for materials uh must be um uh um uh done uh on these projects and uh uh every content content must have anti-copyric value because wiki projects are anti-copyric projects and everything must have uh each anti-copyric value and also they have to be useful value they have to have useful value on wiki projects uh so for example when choosing the material one should always uh be guided by the question is this necessary for the anti-copyriac and where uh it could go for example uh also in order to wikipedia residents project they go smoothly uh we suggest uh and we do with wikipedia residents before the the project here started the list of uh equipment needed to uh in this project and we uh provide them with laptops with maybe some uh photography equipment and anything that is needed in this wikipedia residents project uh one of the most important activities is digitization but before the digitization starts um wikipedia residents should get acquainted with the materials that they'll be scanned so we uh we always say wikipedia residents that they should consult with the director or employee appointed by the director for this project about what has already been digitized and what of it can be donated or posted to wiki media comments under creative comment licenses uh we also suggest to explore the archives and libraries of the institution and that everything that seems interesting should be written down and then uh check with uh uh check on wikipedia there are uh titles or uh on selected topics if there are uh extensive articles about them but if not submit a list of articles to the director or employee for consultation and approval after that you can work on wiki projects by improving that material on on uh with this project and having a approval of the institution of cultural uh by itself photographing uh exhibitions in cultural institution is one of the easiest task for an wikipedia resident um all they have to do is take a camera which we all have today on our phones and take photos of the exhibition although the photograph on wikipedia comments should have an uh educational value that that does does not mean that the aesthetic value of the photograph itself is not important uh they have to try to find the best angle for the photography and many of the contents we we post on wikipedia comments are a photography of the exhibition at museum for example uh we have a few minutes left so sorry for maybe me being too quick but if you have any questions uh please contact me uh when uploading the files to wikipedia comments it's really important that the file name is well defined as this increase the ability to find files on the wikipedia comments and as well on the internet in general so uh file names and file descriptions uh work on the principle of keywords so it is good to have as many words as possible that are directly related to the scene seen in the photo uh metadata is the most important data when it comes to files on wiki projects um they provide a detailed description on the file and increase its ability on wiki projects uh when you talk about the keywords mentioned uh a little bit before but um every photo on wikipedia comments should have at least one category uh when we are categorization every photo should have at least one category in which it will be placed so the people searching the wikipedia comments can more easily find a particular photo uh the process of uploading photos requires this so this is a mandatory thing but um it's really really one of the most important things to do on wikipedia comments uh on wikipedia residents we have special category for each uh project but also we uh say to wikipedia residents that they must post other categories copyright we all know about importance of co-copyright uh in every aspect of our lives so uh photos on wikipedia comments are published under creative comment licenses these licenses allow the owner of the artist uh right uh to to protect their work but at the same time they allow the use of the work under certain conditions these uh conditions can also be combined so we publish photos on the wikipedia comments under the creative comment attribution share a like 4.0 unported license uh that is people can share and change a photo if they um um on the way they want to but uh they must state who the author is and share it under the same uh license employee training we talked about that i'm sorry but we have no time to talk about that again but uh make uh employees uh capable of for uh editing the wikipedia on they own another wikipedia project we also have reports uh that uh wikipedia residents write all the things important in their uh their projects what they have done if they had any problems so everything is important is on that report i like uh as the coordinator of the project is um checking uh the report uh every day so i'm uh really aware of the the uh activities that have been done uh also about the the problems about uh in work and ways uh so solve them it can happen that in cultural institutions some of the employees and even someone from the management don't uh understand the wikipedia project but don't let this discourage you or wikipedia residents in this place uh you have to uh go under the uh they have the best intention but do your job as professionally as possible and that will be the best indicator of the seriousness of our institutions and that is to increase the visibility of our cultural heritage so uh do your job as good as as possible and everything will be uh done and this this is it or of our wikipedia residents in the battles for cultural heritage sessions please be kind and contact me for any question any suggestion anything you need i'm uh so happy that i've been able to present this wikimania but uh really sorry for not being uh uh live to this session but i hope we will have more opportunities to uh be together to talk together and to make uh wikimedia even wikipedia projects even better so thank you very much and good bye