 lot. We're doing this. Hey guys, we're live. I am so glad that you joined me here today. And I feel like such a fool. I've got reading here with us today. And she is helping me do this technology thing. And I got to tell you, I am so scared. I'm on a new platform that I mean, I've been on YouTube for a while, but I've never done the live thing before. And so I didn't know where the camera was going to end up and I didn't know where I was supposed to sit and what I'm supposed to say. And I kind of thought in the back of my mind, it was going to be like zoom. Because we do our group coachings and stuff on zoom. And so we had a task so that I could see where the camera was set up. And I was like, there's no, there's no people. There's no people read or wear the people. She's like, oh, there's, there's no people on YouTube live. Like, holy cow. There's so so I'm just talking. She's like, yeah, it's kind of like doing a show except there are comments in the side. What? I got to read the comments on the side. She's like, yeah, I was like, oh, no, then I got out reading glasses. I'm not going to be cute. And she's like, yeah, that's that's what this is all about. I was like, oh, no. And thank you for sending questions in early. So we got a couple of questions that come in came in. And I just want to say thank you for your early questions. And I want to say thanks to all of you guys that showed up. We've got 50 people watching us right now. So yay, it makes me so happy and it makes my heart sing that you joined us for a few minutes out of your day. I do want to answer one of the first questions we got here. Somebody asked about the ozone generator. And I love the ozone generator to remove smells and stuff from your house. And so I did want to show you the one that I use and when I use it. And I'll try to get through as many of these questions here as we can. This is the ozone generator that I use. It's very small and you can tell like compared to my head, it's about the size of my head. It fits in my cleaning caddy really well. And I don't take this on every job. I only take it on the jobs where I'm doing a special project. So for example, if I go to a house and I bid the job, but it has a really icky bathtub, like if the bathtub is backed up and there's all kinds of gunk and the drain has been clogged and whatever, it's going to need a lot of stuff. And if it's a shower and it's got mold and junk and ick and goop and stuff in it, I might decide on that walkthrough that I'm going to use bleach on the shower. And I'm not a big fan of bleach except in circumstances when you absolutely need it. And if I'm going to use bleach, it's going to leave a residue of smell in the house. And I don't want that for my customers. So that's the time when I'm going to use the ozone generator. So what I'm going to do in this particular situation is let's say that it's in the master bathroom. The first thing I'm going to do is I'm going to go in and I'm going to set up the bathroom by spraying my bleach, let's say for in the shower, for example, so that it can start activating while I'm cleaning other parts of the house. Now, if I'm in the house, we know the ozone is not safe for people, plants or pets. So I want to turn off the air conditioning and I want to turn off the heat so that it's not blowing through the air ducts in the house. So I'm going to turn that off. Then what I'm going to do is I'm going to spray down the bathroom with the bleach and I'm going to put the ozone generator in the corner of the bathroom, let's say on the on the vanity or something. And it just plugs in with the regular plug. Let me see if I have one here. It's got a three prone plug that fits in the back and a three prone plug on the other side. So you got to plug it into a grounded outlet and you're going to turn it on for about 30 minutes. And in 30 minutes, it's going to clear that whole bathroom of all of the smell, but the bleach could be working then inside the shower. So what I'm going to do is take a bath towel and I'm going to wet the bath towel and I'm going to roll it up long ways. I'm going to go out of the bathroom door. I'm going to close the bathroom door and I'm going to seal the bottom of the door with the wet bath towel. That's going to prevent any air from escaping out of the bathroom. So now I'm going to go in another part of the house and I'm going to work on another part of the house. While the chemicals do their thing, the ozone is going to do its thing. And then when the ozone is done after about a half hour, I'm going to leave it for about an hour and let all of the ozone die. That's going to allow me then to come in with, let's say a steamer, for example, and we don't want to mix and match any chemicals. We don't want to, you know, mix chemicals. We've already put bleach in there. I can come in with the steamer, which is nothing but just water and I can steam the rest of the shower done and we're good to go. So it's going to be a super easy job if I've used my ozone generator. So the one that I use, I'm going to put links in the notes. Can I put links here? If not, maybe read it. Is that something you can add in for me? I added it already. Oh, super. Thank you. I can't read as fast as Rita can work. That's why Rita's here. She's awesome. Okay, so the application ozone, make and models, two person team. So for a two person team, I don't know, was that a question on the ozone generator? You can use the ozone generator while you're inside the house, even if you have a two person team, but I want to seal the room and I want to lock it off. I hope that was the question. If it's not, I will read these later. I have a little bit more time and then I'll answer them in the in the notes if I screwed up. All right, let's look at the next one. I can't remove marks on the showerglass door that came from the rubber disks, the installer used to carry the glass in. I wonder, is it etched inside the glass? If it's not etched inside the glass, have you tried using a magic eraser on it? That usually will remove all kinds of smudges and smears. And on glass, it works really well, but I got to caution you here. Your magic eraser must be wet. A magic eraser is, in fact, fine sandpaper. It's going to scratch whatever it is unless it is wet. So you can use it on a showerglass door and it will remove smudges. It must be wet. If it's not wet and that doesn't work, you might try Barkeeper's Friend. Barkeeper's Friend was designed for bars. It's also great for glass if you need to use it. It is not abrasive. It's just soft like flour. So I would make a paste in there if you're not comfortable using the magic eraser. I would leave it on for about two minutes and that's just the powder, like the powder cleanser. Wet it, put powder cleanser on and then I would leave it for about two minutes and wash that off. That should come right off. So that would be my suggestion there. I'm so not going to reading the questions here while I'm trying to do this live and I don't want to miss anything. What is the best way to clean the toilet brush as well as the plastic container that holds the toilet juices? That is a great question. So the toilet brush, if you have a new toilet brush, you can clean it after every single use. My recommendation is that you train your homeowners to use it every single day. I love to use a toilet brush at least once a day. There's probably one good opportunity every day to clean out the inside of your toilet. When you're done, if you will flush the toilet, while the toilet brush is inside the toilet, it will wash off the toilet brush, then you can leave it on the side and just close the seat and let it drip dry inside the toilet. That's a great way to do that. When you're cleaning out the toilet holder that has the ick juices, I would recommend using an enzymatic cleaner. The one that we use for bathrooms or a stain remover, it's going to be something like this. This is a autoban. This is one of the professional products that we use. This is a stain remover. We also use the 32x, which is the bathroom cleaner. So that's the one that I'm going to use. If you don't have something like that, probably disinfectant of some sort. I know autoban makes a fantastic disinfectant that's available. Again, we buy them in the gallon, the gallon drugs and they're like 10, 15 dollars a gallon. They're very inexpensive. I would spray it out with that and then I would wipe it out with a paper towel. I would wipe it out with a paper towel after every single time you clean the tank. So when you clean the handle, you clean the tank, you clean the seat, all that stuff, that's when I would clean your your ick juice holder. Is that such a thing? I would do that at least once a week. That way it's going to prevent anything from backing up inside there because then you're right, it does, it stinks after a while. All right, next question. I spilled candle wax. I hope I didn't skip anybody here. I spilled candle wax on my laminate floor and now there's a stain. How do I remove the wax stains? That's a trick question. I don't know what the laminate floor is made of. Is it hardwood? Is it light colored? Is it dark colored? Does it look like slate? Does it look like wood? What is it? I don't exactly know. Is it on the surface or has it embedded itself inside? If your laminate floor is under warranty, I would recommend that you call the manufacturer and just say, hey I spilled candle wax on this. What do you recommend that will not void my warranty? And the reason I say that is if you use something that goes against the manufacturer specifications they can they can void your warranty and then you're out of luck. But they might say, oh we have something that we use that that's really good for this particular thing and they might recommend something that's designed for that specific floor. Another product and this is this comes to someone else asked about latex paint. How do you let latex paint out of carpet? And they asked this question in advance so I happen to have it right here with me. I hate to say how often I have this right here with me but a lot. This is the best product I've ever found to get out stains. This works on upholstery, it works on carpets, it might work on your laminate flooring. I don't know for sure but I would give it a try. This is available at Home Depot and Walmart and I know it's I know for a fact it's an auto zone and some of the auto supply stores but you're going to find it in the automotive department. And Rita if you have a link for that just so they can find this on on amazon so they can take a look at it and write all the notes or whatever. But this gets out blood, it gets out coffee, it gets out grease stains, it gets out all kinds of stuff. We've used it as our miracle cleaner in our cleaning caddy for years. I've probably used it for I don't know say 15 16 years but I it's a product I absolutely love and I swear by not sponsored or anything I just I'm a big fan of it. So I would try that on the laminate flooring that might work. Jamal says hi I can't wait to say hi to you. My daily routine is to learn something from you every single day while I'm going to work. I feel so well informed. Yay thank you, thank you so much. I share your philosophy. My goal is to learn something new every single day about my business. And I am armed when a day goes by and I'm halfway through the day and I haven't learned anything yet. I feel like I cheated myself. Now the cool thing is I'm 30 years into my business and I'm still learning new stuff every day and in fact today I learned how to do YouTube live. Yay! And I learned how to do the live stream and I true confession I watched like a dozen YouTube videos on how to do it YouTube. And I'm like man this is crazy. This technology has been around for a couple years but still I'm scared. I'm afraid I'm going to screw up. I screwed up my first premiere. I'm still learning. You know I'm a house cleaner by trade. I'm not a techno person. So I love the fact that you're learning and I think it's really important every day to challenge yourself to learn something new every single day about your business, about technology, about the people that you serve. And one of the things that I would recommend and add to your challenge of the day is to try to meet one new person every day. It was a challenge that was given to me probably when I was about 18 years old and it has served me very very well. On days where I'm not I'm not able to meet people I got to make up and on another day I meet two or three people but it's putting yourself out there it's having conversations it's eye to eye contact so that you are not scared you're not you know an introvert. As house cleaners we often introvert so it's important to get out there and and say hi to people. All right next question suede shoes I see that it said suede shoes yes three cheers to suede shoes I hope they're blue suede shoes. All right next one you're doing great oh thank you thank you so much for the vote of confidence that that makes my day. I got lots of questions here now I lost my place. Someone added money five dollars what does this mean. I don't know what this means am I rich I'm rich there's five dollars I don't know what this means but thank you I'm going to figure this out later. And it says what can you say about services that screen potential employees criminal driving records and recommendations. That's an excellent question and we're in an era right now where screening your employees is more important than it's ever been. I personally don't want to send someone to my parents house that hasn't been screened just for the sheer fact that I don't want them to be abused I don't want them to be taken advantage of I don't want them to be robbed I don't know what the situation is. So before I hire a house cleaner for them I want to make sure that the person is screened and I treat all of my customers as if they were my own parents. And the reason I do that is because well I love my parents I really just love them they're the coolest people on earth and they gave me birth you know hey good news. And so I want to I want to treat all of my customers with ultimate respect and so I don't want to send anyone into their house if I know that we're going to have some issues and I don't know if we're going to have issues unless we screen them. Okay so if you're hiring somebody for I don't know somebody that's going to work out of their house it's an independent contractor they're doing something for your business like graphic design or something you don't need a background check. But if you're sending someone into a customer's home and they're going to be with their family with their children with their elder parents with their pets with their valuables with their vehicles they're going to have an alarm code for their house you need to have a screening process. I will leave links in the show notes I don't have it off the top of my head. Programs that we've used that are 20 to 40 dollars per person it's a very small investment to guarantee that when somebody goes to the customer's house you put your best foot forward. If you send an employee to a customer's house and you've done no screening whatsoever what you're saying is I kind of hope nothing happens and I'm not going to go there. But if anything ever does happen that comes back on you you've got no proof. At least if you have proof you say we did the screenings we did the checks we did our very best to make sure that the person we sent to you was verified before they came to your home. So I highly recommend it if you as the business owner are sending someone to someone else's home you don't want to take any risks that you don't have to take. Does that make sense? All right thank you for the highlight and the five dollars. I'm rich. Okay cool. What does this say? Wool dry mop for hardwood floors. I paid fifty dollars for this thing how do I use it and how do I clean it? Wool dry mop. I would not use a wool dry mop. Probably just for the dust mops if that's what we're talking about I would probably use a cotton mop. The cotton mops are really great for picking up dust and they're easy to throw inside your washing machine. When you throw anything wool inside a washing machine it has a tendency to shrink if anything malfunctions and the temperature is too hot or if it gets tossed in the dryer or those things. And so I would recommend just a cotton dry mop that you could use on hardwood floors. And so I hope you didn't waste 50 bucks but maybe it can be returned. I don't know that would be my suggestion there. That's awesome thanks. Thanks the Potter Kelly. Hi Kelly John Suzanne Rachel everybody that showed up this is so awesome and I have a feeling I'm not going to get to all your questions for making more YouTube videos we're going to have to come back and do this again. Kelly says I literally did how to clean my house where do I start. So Kelly that's a great question and the answer is none of us did. When we all started none of us knew where to start. It's like learning how to walk. Nobody learns nobody knows how to walk being born. You just you have to learn. You got to start from somewhere. Everybody starts from somewhere. So what I would recommend is where are you right now. If you're in front of the computer what can you clean near your computer. What's the computer sitting on. Is it on a table. Can you clean the can you clean the table. And my recommendation is start with one thing. Make sure that the computer the computer table is clean. And make sure that it's always clean. So now you have one thing that's clean. Then you can work your way around to what is the table on it's on the floor. What's on the floor. Is there stuff on the floor that needs to be moved. And you can just start in one area and like start to expand and clean that area around you. And then keep that one area clean every time you sit down at your complete computer say to yourself. I sat down at my computer and I brought my apple cider vinegar and my lemon juice. So when I'm done I'm going to take this with me I'm not going to leave it at my computer station right. So you just pick up after yourself and you just tidy up as you go. We have this tendency to think that cleaning is this huge thing that I have to spend all day Saturday morning cleaning. No you don't. We just tidy up as we go it's like little tiny tiny micro habits that are built on top of each other. So where do you start you start right wherever you are. And you can start anywhere in your house there's no right or wrong place to start. You start in your bathroom. You start in your bedroom. You get up in the morning and you're right there at the bed. I'll start with the bed. You make the bed. Tada. You you just accomplish something. And it's just a micro habit. And if you do the micro habit every single day you make the bed. What happens is that becomes a big part of the room that looks clean because you've made the bed. Right. So it's just a micro habit. And then what you add to that while you pick up the pajamas after you've taken them off you don't leave them lying on a chair leave them on the bed or leave them on the floor. You just put them away and you just kind of build and expand. And what you'll find is as you start doing the micro habits over and over and over again they all start building on top of each other. And unconsciously you'll say well the the bed looks so nice. Why are their shoes right by the side of the bed. And then you go put the shoes away and it it will start becoming a natural pattern. OK. Thanks for the question that was awesome. Moving on. Let's see. Love from England. Yay Rachel. Love from England. Love from the USA. Thank you. You have a favorite essential oil for cleaning air freshener. I use peppermint oil. I too love peppermint. Peppermint is awesome. It's a it's a fun smile. It's also fun for tea. I don't have a a favorite essential oil. And one of the things that I've noticed about essential oils is it depends on the type of oil that you're using. But if you use oils a lot and I know that I use them a lot in one particular room of my house and sitting on a glass table. It would diffuse into the air and then when the oil landed or the the evaporation landed there was like oil all over my my table. And I was like huh wait a second and I had a diffuser right next to my computer. And I said if that happens right next to my glass table is that happening to my computers that going into my computer keyboard. So what I've done is I've kept my essential oils away from my electronics for example because even though I love essential oils and I love the smell and the mood that they put you in. I'm more likely to use it inside. I don't know like my gym area for example or maybe my bedroom where it's not going to get to electronics. I'm really scared about the electronics. So but I do love essential oils. So anyway that's my take on that. Let's see what else do we have. I love these questions. I love questions. You know this is so much fun. And I'm getting a note here that says we're out of time. Oh no. Someone I see a yellow thing that says ten dollars. What I don't know what this means. I'm supposed to do some something and it's highlighted. Let me let me answer that question and thank you meta tech for this question. It says hi what do you think of the neat steam cleaner. Would it work for ovens is it great on grout. I tend to be messier. I think I'm in love and I'm and not with the steam cleaner. The steam cleaner is this. Yes yes yes to the steam cleaner. Are you steam cleaners for everything. But steam cleaners are overrated for oh it can clean anything. Like if you use it on a really dirty oven for example it will clean the dirty oven. But but it's going to take a really really long time. Right. You have to heat up that area and you have to dissolve what's there and the steamer only comes out in a very small spray. And so while you can do it and eliminate the need for chemicals prepare to be there for a couple of hours. And that's what they don't show you on the YouTube channels. I've steam cleaned the oven several times trying to figure out faster ways to do it so I can show you a way to clean an oven with no chemicals whatsoever. My suggestion is the reason we have chemicals is so that it does the particular job it was designed to do. So my suggestion would be to clean the steam clean to clean the oven for example with the chemicals that that are designed to do them. And then come back with the steamer. It's also perfect for a shower for example like you can steam clean a shower and I've steam cleaned a shower with the handheld steamer. Again, it takes hours to do especially if you have gunk and muckety muck that's on the bottom of the shower. You can do it but it's going to take a very very very long time. So I'm not here to say go for the chemicals but the chemicals were designed for something specific and I want to be very clear about this. There's a time and a place for everything. The time for chemicals is when you have a really big heavy duty deep cleaning job. So we're going to use the chemicals for that and then we're going to back off and from then on we're going to use maintenance cleaning chemicals which are going to be really neutral in their pH balance. That's when you use the steam cleaner. You're going to use the steam cleaner for all of your maintenance stuff. So that's going to you can come in later like for a maintenance clean for your regular follow up cleaning and only use the steamer. You don't need the the chemicals and you can do that on an oven if you're doing the maintenance cleaning. So I recommend the steamers for your maintenance cleaning but I don't recommend them for heavy duty projects because it takes so long and unless you have I don't know three or four hours to to to a really bang up job on an icky shower for example it's you're better off to scrubbing it you know. So anyway that's my take on that but I do love steamers and I do use them every day. That's it's a big part of what I do. Yeah I love the steamers. So thank you Meditech and thank you for the money and someone else up here has money. I got to figure out how this works you guys I'm seeing highlights and money. Yay I love this again I have no idea how this works but it's highlighted. Thank you for making great content I've been watching you since about 6,000 subscribers. You're kidding. Thank you very much. Thank you so much. I appreciate that. I've also been here since about 6,000 subscribers. That's kind of when I arrived to the game as well. In the beginning I got to tell you this real quick. I'm getting notes here that we got to cut out and I don't want to take up your time all day but when we started the show I was asked the question do you want to do YouTube or a podcast? And we decided to do both which was high risk for me because I'd never done either one. And I said what does that look like and I was really scared to do either one because I'd never done either one. And so when I started the YouTube show I said to myself oh man I'm going to screw up and I'm going to make myself a fool and I'm going to be scared in front of the camera and all this stuff but that's okay. I'm going to figure it out as I go and my goal will be to try to get better every single day and it took me we were laughing about it earlier today it took me about 400 shows to get to the point where I was like oh okay I know how this works I know what comes next but every day I would get so scared I'd sweat profusely I'd be like oh no what if I say the wrong thing and I will give you an insider scoop where do you start? And where I started was what can I do with the resources that I have available to me and the resources I have available to me is I know house cleaning I can talk to you and so I didn't know about all the fancy setups and all that stuff but what I did have that I knew I could do is I could stand in one spot and I could talk and so I created the background behind me it's just one picture and if a picture says a thousand words what does that picture say and so it said house cleaning which is the message I was trying to send and so I created a 10 foot by 8 foot stretch fabric display and if you look at this you can see that's the end of it right there and we are inside my weight room and so I'll show you this this is kind of cool but this is the rest of the room there's the weight room there's Bob over there Bob is our punching bag when we get frustrated we punch Bob but I got a treadmill over there we got the lights over here and then over here on this side I don't know if I'm supposed to show you the behind the scenes but over here we have Rita hi Rita Rita's helping me with all the technology stuff because this is new stuff for me so my suggestion is thank you so much for being here with me for 6,000 since 6,000 subscribers my goal was just to show up every day and to try to provide value and I love what has happened with the show I get great questions I've got a great audience and I feel like you guys have given enough questions that the show has been able to continue over and over and over again so we're going to wrap up there for today I'm going to go ahead and go back through all these questions and I promise this hang on before I promise this let me say if they're still there when I close this out I don't know what happens next I don't know do all the comments disappear do they stay I don't know I'll figure that out but if they're all still here I will answer them all personally so thank you so much for joining me I don't know if this was fun for you this is a new experiment for me I just wanted to be able to jump in and say hi to you guys and spend a little bit of time with you here today so thank you so much for joining me I'm so honored I feel so privileged that you you gave me some of your attention today and I will answer in the show notes so thanks again and until then leave the world a cleaner place than when you found it