 Okay, thanks everybody for taking the time to view here screen. Thanks everybody for taking the time to come on tonight. Is that Chris out at the bottom the telephone number. No, that's, that's a funeral video. Oh, okay. You do have Chris on right. Chris is on as well. Okay. So as you know we Bob. Chrome and put his paperwork into a retire. Last day is December 3rd. From wrong Jack. This last day is December 3rd. Advertise this position. A while back because remember Bob had intended to retire back. We went through the, the process, the DC HD process of advertising position. We had 41 applicants. So when Bob finally put his paperwork in. Quickly, I formed a committee made up of myself. John Greco. Pam Hauser as the tenant president. And. I'm sorry, I forgot to call the meeting order. Yeah, it's a good one. So welcome to the. The meeting is called for the purpose of. For the hiring of our new director of maintenance. And as I started to say. We were able to get. People in the interview. We come up with a matrix, the decision matrix. Applicants in terms of qualifications. And then we had a meeting. We had four candidates for interviews. We did the interviews. One didn't show. And ultimately. The committee felt that. His partner was the most qualified candidate. And then we turned it over to Jack, who is the hiring authority for those. People below him. But I felt it would be nice for. Jack to introduce Chris. And if any of the board members who weren't in that process, I have any questions for him. And I think it'd be, be great if we take a formal vote to endorse his hiring. So Jack, I'll turn it over to you to, to introduce him. Yeah. So, so before I turn it over. You need to take a, you need to take a roll call. Oh yeah. Part of the meeting. My goodness. So roll call. Gar. Yeah. Yeah. And Joanne. Yeah. And Fiorella. Here. Great. Thanks. Go ahead, Jack. So before I turn over to Chris, you know, which is, I just like the first state, you know, how excited we are. To have an internal candidate with the qualifications that Chris has. And we hope that, you know, we can work. You know, We can work. We can work. We can work. We can work. We can work. And we hope that, you know, we can work. You know, we're already starting to talk about some great things and great initiatives and ways in which we can manage and move the authority forward. But I'm going to turn it over to Chris. Because he'll be able to speak the best to his qualifications and some of the ideas he has for the authority. Good evening, everyone. Can you hear me all right? Yep. Okay. Thank you, Jack. I just wanted to start off by saying. A few thank yous. First of all, to the. Mr. Chairman and the hiring committee and Jack Nagel. I understand what an important process is, is for the housing authority. Also thank you to the board members here tonight for being part of the process. We, as Jack stated, we're already moving forward with some great initiatives. We've been working hard. And I just wanted to state to, well, some additional thank yous. I wanted to take a minute to thank. Mark Griffin and Bob Cronin for the. Not only the personal support for me, but their contributions to the housing authority, Arlington housing authority. For many years. Their impact will be felt for many years to come. They laid some great contributions and groundwork, which we are building on now. So thank you to those guys and enjoy your retirement. qualifications that I have. I got to speak at length during the interview process about that. I'm happy to speak now if anyone has any more questions. But I'm just really excited about the opportunity. Looking forward to working with Jack and the rest of the management staff and the maintenance team with some great projects moving forward. So thank you to all. With that, any of the board members have any questions for Chris? No, I'd like to say I've known Chris for a long time. I think 25 years or more. And I think we're fortunate to have a candidate like him. I think his personality is, you couldn't find a better person and, you know, to take, you know, a lot of people are going to call him with problems, issues. I mean, he's a listener and he's just like his personality is perfect for this job. And I think he'll be great at it. I agree. Thank you. Thank you. Duann did you mention him? Yes, I did. Can you hear me? Yep. Oh, good. Well, this is indeed a wonderful hire. And I thought it was a very impressive CV. In fact, it was so impressive. There are some things I didn't understand. So if I ask Chris, I know what relationship management is, and that's going to be very helpful. But I don't know what process improvements are. Is Chris still there? Oh, yeah, I'm here. Process improvements. Are you speaking to me? It's on your CV at the very top. Oh, well, so some of the process improvements that we've worked on was right from the beginning, just after COVID hit was our work order system. So we developed a process to enhance the work order system and get it a bit more clean and tidied up as it were. So that was just one of the first systems that we worked on. And then I proactively started to develop some other systems. For example, after our tenant presidents meetings, they they're generally geared toward maintenance questions. So that's attended by the maintenance staff, the management as well as the property managers. So one of the things I aim to do is get all the information from all the tenant presidents and put them on a spreadsheet. And I distribute that to all the different parties involved so we can assign accountability and timelines. So the next president's meeting, we go over that and we review what was done and who did it. And it's just a better way of keeping on task with all these different projects. So those are just some of the projects and processes that I like to develop. I'm kind of a system oriented person. I also have in the can a design for sort of a sort of a customer improvement process with regard to work orders. So we have a maintenance clerk working now. And the goal is over time to have her be able to reach out selectively to tenants and have them be able to rate our level of service for a few different degrees. So just different processes that Jack and myself put together that we've done over time and continue to build on. It's an ongoing process that Chris has had a lot of experience around. Yeah, I mean, it's a normal process within the owner and sort of manufacturing and operations around how you just look at the existing process and how do you improve it to make it more efficient and more productive. And based on what Chris has done over the last couple of years, pretty impressive stuff. So yeah, that's great. Viorella, do you have any questions since we can't see your hand? I'm ready to thank you. Yeah, Chris, hi, how are you? Good, thank you. Good. So I noticed that you've been at the Arlington Housing Authority since 2019. And I love all the certifications and trainings that you've gone through. I'm sure that has opened your view with how to manage all of that as well. But I was wondering if you would consider making the maintenance crew also take those trainings? Yeah, I think it's... Go ahead. Sorry, sorry, you can go ahead. Yeah, so I'm a firm believer in education for not only the administrative staff, but for the maintenance personnel. We have some great resources at our disposal in terms of anything that DHCD offers. They offer ongoing training, Mahams, the maintenance organization that Roli is the treasurer of, as well as Mass Narrow. There's some terrific resources at our disposal. And I would certainly advocate for as much training as we can afford and to get to the guys, because the more knowledge we have, the smarter we are as a group, the better we can do with all seasons. Great. All right, that's great. Thank you. Yeah, I just want to add to that, Fiorella, that we had talked about this putting a training, a mandatory training for all the staff members. Of course, COVID has really put the brakes on it. And then with John's retirement and so forth. So Jack and I has discussed, so when we hire the new executive director, we plan for a full day type training of various seminars. For instance, one being a customer service program to enlighten staff on how to deal with tenants from a customer service basis. Another thing is this pest management program, teach the staff on to look up for signs and symptoms and train the trainer and that sort of stuff. So board will be an integral part of that day in terms of training. What we'll do is, as we get closer, we'll put a list of things that the board thinks of. And now Chris would put a list of things from his perspective and Jack and the ED and so forth. And we'll put together a full day of training. Jack and I participated today in a diversity task force, but it was put on by the police department of the town at the town hall. What was the title, Jack? It was diverse. It was hate crimes. Yeah, it was related to hate crimes. Yeah, it was related to hate crimes. And that would be certainly a part of the training and diversity and inclusion and all that sort of stuff. So that's something we get to look forward to. Yeah. Anybody else have any questions for Chris? So could we take a formal vote? Is there a motion to support the hiring of Chris? So moved. I second. Pleasure, by the way. Second and Jack, could you please just tell us the new title that you've picked? Rector of Maintenance and Modernization. And that will fit in as you're seeing further meetings, Jack's restructuring of staff members. So we have a motion. We have a second. I'll let you in. Yes. I'm just writing down the name. Nick. Yes. Gar. Yes. Fiorella. Yes. And myself. So this unanimous vote, Chris, welcome on board. We look forward to many, many years of work with you and building a great Wellington Housing Authority. Well done, Chris. Thanks. Thank you so much, everyone. The feeling's mutual. I can't wait to work with all of you. We're going to do some great things. Thank you again. Excellent. Excellent. So with that being the only agenda item, do we have a motion to adjourn? I move to adjourn. Okay. I second Gar's motion. Okay, motion by Gar, second by Nick. All in favor, Joanne. Yes. Gar. Yes. Nick. Yes. And Fiorella. Yes. Myself as a yes. So thank you, folks. I told you to be shot in suite. And thanks for coming on. We'll see you on our next board meeting. Thanks. Congratulations. Congrats, Chris. Way to go, Chris. See you. Welcome, Chris. Have a good night. Thank you.