 Hi, I'm Michelle Moore. I currently working with the Protective Services Group. On general duties I could be out on the patrol cars or sometimes I get called out to work in the courts or some government buildings. So depending on the day and depending where they need me, I'm pretty flexible. I decided to work for the Protective Services Group because I wanted to make a difference. At my last job I was working as a flight attendant and I love working around people. I wanted somewhere now to make a difference and learn and grow as a person. I think the challenges with this role is working in a different environment because you've got different dynamics of people and different situations. I guess you could be really empathetic to people and understand people. I was working at Redcliffe Courthouse and I had a situation where a gentleman had come in. He was quite agitated, a bit nervous about going into court and I was able to diffuse the situation by coming into conversation with him keeping him calm because he needed to be in court that day. So I was able to calm him down and walk him to the court. For me that's rewarding because it was both a win-win situation that he was able to attend his court case without being so nervous and the judges and that were able to see him. I received training at the Police Academy and with that training it's intense training, school work as well as the physical training. It's a great opportunity if you want to progression. The job is great if you work hard, you're reliable, there's always room to move. But also you work with the different diverse people, the police as well. So we have a good relationship with them and they always help us out when we need them. For me Shifferford is fantastic because I get to do four on and four off and for me I had the four off days it's fantastic and I like the day work and the night work as well too. It's a rewarding job if you're thinking of joining you've got nothing to lose, it's time to do it now, come and join us and it's a great team and a great environment to work in.