 To the channel now if you haven't make sure you subscribe to stay up to date with all the latest content that we put out Pretty much every 48 hours at this point. We're putting our content to help you with your skills training business So don't stay stuck make sure you subscribe so you can stay up to date And if you want to get in contact with me To ask me any questions about your business Then there's two ways to do that. You can visit my caddenly link in the description Where you can book a free 15 to 20 minute call we jump on zoom I can ask you some questions about your your your business About what you're currently doing. I can show you some actual steps to get to the next level If you don't want to do that, you just want to send me a question with anything you may have then you can do that as well Just send me the email to make money coaching sports and I'll get back to you within 24 hours So today I want to talk about how to handle parents who are question questioning your your coaching now I had a Call with a coach not long ago. This was a couple of days ago And one of the questions he asked me was how how do I handle a? Parent who is who is questioning how I coach my client Right now this is this is really common and when I go out to to the fields and I'm watching Sessions either with coaches working one-on-one with with players or in a small group environment a Lot of the times what I see is I see parents Eva Standing right next to the coach While he's doing his session or I see parents a Little bit further away, but shouting stuff while the training session is going on Okay, now both ways for me personally and I don't appreciate okay, and I don't like because if a Parent is willing to spend money and invest money into you as the trainer Then in my mind I'm thinking right that that parent must trust you, but the fact that they are Standing there the fact that they they talk in during your session And I've seen a lot of the time where parents are actually coaching during a training session He's a sign that they don't trust what you do Okay, now Again a parent can pay you fifty a hundred two hundred two hundred fifty dollars a possession But that doesn't mean that they trust you Okay, what we have to do is we have to program parents to behave in a certain way That allows you to work and also allows you to get the results you want with the players that you're training Most parents aren't used to being told what to do most parents aren't used to Do to have in boundaries We're with their child. Okay, because what you have to remember is as a parent They used to be in the leader of their household. Okay, so they used to tell in their kids what they need to do Now when they that when they bring you to they bring their child to your session Right that role as a parent has to completely change and it starts off by you setting Right your terms and conditions for your training Okay, if you're not set into terms and conditions if you're not implementing rules then ultimately you're going to come across parents who are going to be very difficult to work with and During your training sessions You're going to get moments where they're going to be talking over you Where they're going to be coaching from the side where they're going to arrive lay where they're going to cancel for no reason Okay, and it's just going to be a really horrible experience and your business isn't going to be able to get to the next level Because you're working with those type of clients But most coaches don't take the time to to learn the business side of training Okay, most coaches all they want to do is they want to just develop their training skills With with with the mentality that if my training becomes better, then I'm going to track better clients But the truth is it all starts with your Terms and conditions. It all starts with having parents on contracts. It all starts with having rules Building structure within your program and it all starts with you Being a being professional and also being the leader of your business Because if you demonstrate that you you are the expert you are the specialist you are the leader Then you will never have a parent question You're coaching you will never have a parent talking over you during a training session you will never have a parent who arrives late and Doesn't apologize for arriving late Okay, so you as the trainer have to have to set the example You have to set the terms and conditions and the way I did it because when I first started working one-on-one With with players Okay, I came across this problem because ultimately when I was starting my skills training business. I was bringing on loads of different players loads of different clients and ultimately what was happening Was I was bringing on the wrong type of client Okay, I was bringing on parents who essentially didn't want to to be told what to do bringing on parents who You know didn't respect me as a trainer and just bringing on parents who Ultimately weren't a good fit for what what I was doing. So what I needed to do is I need to I needed to set The the boundaries I needed to set the conditions and I needed to make myself known as the leader so that parents don't Coach over me so parents don't break the rules and so parents don't essentially do whatever they want to do in my in my business and The best way I did that was having everyone on a contract Okay, and in that contract Parents have to sign that they agree to your terms and conditions Players have to sign that they agree to your terms and conditions when they do that. Okay, you can give them a Warning okay, so what I did essentially is once I said to myself, right? I can't have this anymore I can't have parents talking over me. I can't have parents You know just staying on the side and and coaching I Transition the business to to the point where any new client that was coming in any new parent that I was working with They had to sign my agreement that they agreed to my terms and terms and conditions Right and before they made any payment to me for my training that contract needed to be in place Hey, because it protected me in the event that these type of things happened And I remember there was there was one moment where I had to release a client from from from my program Because of this reason right? He kept coaching over me He kept telling telling his child what to do during my training sessions and I gave him two chances but the first one was a warning and What we did is I sat down with with the parent I explained this these are this is how I work This is how I train players. This is our methodology This is what how we have been getting results. We play with players already Okay, and these are the terms and conditions that you agree to when you first joined The program okay, and one of the terms and conditions is that you you aren't Coaching over me during a training session. You can be present you can observe you can watch But when the training session is happening you you must not Coach over me or talk to or distract the player that I'm working with okay, so I gave the parent one warning and Unfortunately, it happened again, and I and I immediately released him from the program Okay, I gave him a refund some clients Right and some coaches they don't offer refund which is fair enough But in this case I wanted just to get rid of the client So whatever was left of the contract Because that parent had paid up front whatever was left I agreed that that I was going going to refund them Okay, and I was going to to cancel their contract and they will be they were going to be released from From the program. Okay, there was a lot of backwards and forward with that parent But at the end of the day right I had to stick to what I believed in I had to stick to my philosophy And I had to set the standards in In my business okay, and when when that when that happened, okay? Yes, it hurt me because essentially I was losing a client but What I started to notice is that when I had terms and conditions when I had standards when I had rules in place the clients that that I was working with I got more confident at talking to parents about my rules about my terms and conditions about my You know my expectations for them so and also Parents started to respect me a lot more. Okay, not every parent likes that approach But that's okay because if a parent doesn't like that approach You know, there's there's a hundred of other trainers that they can go and do whatever they want with But they don't necessarily have to be with me Okay, I want to work with parents who are committed I want to work with parents who respect my work because I've put a lot of effort and energy to become the trainer I I am You know, I've I went to university. I've done coaching courses. I invested a lot of money into my training and education To be where I'm at now with my business So you want someone that respects your work respects your experience and Respects essentially your your rules in your in your terms and conditions, okay? so To avoid this Okay, make sure all the parents are aware when when they come into you Make sure you have a contract in place that parents sign and that they read through What is expected of both player and parent and that and? You know, what happens if those? Rules are broken. Okay, so hopefully this helps if you have any questions with regards to to contracts or set in rules terms and conditions how to handle and Difficult difficult clients difficult parents getting contact with me. I'd love to connect with you a Two ways to do that visit the zoom My zoom link in the description right click on my kindly link You can book a free 15 to 20 minute zoom call. We'll jump on zoom. I can ask you some questions where you are right now Essentially, it's a discovery call. Okay, and I can show you some actionable steps to get to where you want to be Or if you just want to send me a question, you can do that as well Send it to make money coaching sports at gmail.com, right? Don't forget to subscribe and I'll see you on the next video