 So you're a natural of the golden rule. You open doors for strangers at the coffee shop, and you tell your server thank you after a refill. Which is great. Keep doing that. But these everyday courtesies are tested when you're in a meeting with a superior, or on a teleconference with an office three time zones away. Unit 1 will test your mannerisms by reviewing various workplace scenarios. We'll move to standards and appropriate workplace attitudes and behaviors, using several articles that review the treatment of others. You'll find that Workplace Etiquette extends beyond the office to luncheons, conferences, and other social settings. We'll assess your current view on how to navigate beyond the four walls of your office, and give you tips on how to maintain your image no matter where you are. Employer expectations may vary, but practicing workplace manners will ensure you stay on the right side of HR. Keep at it, take notes, and let's get to work.