 How to use the licensing management system to apply for a registration with the Massachusetts Gaming Commission. This guide is for service employees. Congratulations on your job offer from a Massachusetts casino. Before beginning work, many service employees must be registered with the Massachusetts Gaming Commission. This guide will walk you through that process. Step 1. Visit massgaming.com from a computer, smartphone, or tablet, and select the Employee Licensing button. Follow the links to the Licensing Management System. Select Create User Account. You will be asked to create a username and password and to submit an email address. You will receive an activation email. Follow the link in the email and sign back into the Licensing Management System with the username and password you just created. Step 2. Submit an application. When asked to select application type, choose Service Employee Registration. Then select which casino has offered you the job and the title of the position. Next, you will be asked to enter personal information. If you have served in the United States Armed Forces, please upload your DD form 214 when prompted to do so. As you complete the application, you have the option of saving your work and coming back at a later time. You can then complete the application form by downloading the PDF to your device, completing it, and then uploading the completed application back to the system. Please note, when completing the application, be accurate and truthful. The application must be signed under the Pains and Penalties of Pertry. Untruthful or misleading answers may, and in some cases must, lead to revocation of your registration. Read each question carefully before answering and answer each question completely. If a question is not applicable to you, choose NA. We ask questions regarding civil, criminal, and investigatory history that go well beyond what your potential employer is allowed to view. You must answer these questions completely, but you do not need to share this history with your potential employer. If you are unclear on a question, contact your HR representative. However, do not contact HR concerning criminal history. Instead, contact the Massachusetts Gaming Commission at 617-979-8473 or employeelicensing.mgc at state.ma.us. Once your application is complete, you can sign it digitally and submit it. We will then review your application. If we need additional information, we will contact you at the email you provided when you created your account. Step three, submit your fingerprints. When your application is deemed complete, a fingerprinting appointment will be scheduled for you. When you appear for fingerprinting, please bring identification. You will need the following, either a valid passport or a valid state-issued ID like a driver's license and a certified birth certificate. Step four, congratulations. Once you've submitted your fingerprints, your registration is issued, meaning you are now eligible to work for a casino. You will receive an email notification and you will be able to retrieve your registration certificate from your account. Keep in mind, your continued registration will be dependent on the background investigation we will conduct. Thank you for taking the time to learn about our registration process.