 Yeah, hi. It's a pleasure to be here. So she already introduced me My most recent projects in the moment are body forms and who commas for body press But he forms is a form builder and who commas for body press brings who commas into Body press both is available in the wordpress repository in this talk I want to cover the different strengths of user-generated content and how you can benefits on if from it I believe that many people don't understand what user-generated content really is and Because I'm working with this. I decided to keep have that talk So what is user-generated content user-generated content is actually every every thing what your users create it can be block post a command or any upload a review actually at the moment when the user riches your site and start giving your data and that is user-generated content and Nearly 50% 47% of customer will read about three to five pieces of user-generated content before they think about buying your product or service so User-generated content can be a really big factor of your success and of your growth strategy Oh wait, that was too fast if you look at user-generated content. It's actually starts Now I lost the point How we've a wordpress is all about democracy Publishing data and my question this talk is why is all the user-generated content often stored outside of wordpress? So for example if you have a newsletter and to use a service for this you store this data outside of wordpress if you collect Mails or create lists often these informations are stored outside of wordpress and then this Data does not belong to you and to your installation User-generated content in wordpress is stored in posts and pages if you have posts that can be post meta Commence user and user meta and if you use body path that can be expo file fields What I found out is that often we have many different user-generated Content sorted all over the sites for example you have a hook umershop and then you have a my account page And you maybe have a learning courses shop, then they have another place for their courses or to set up the profile And one great idea is to bring all the user-generated content into body press So your users have a centralized place where they find all the relevant data they give to you and This can be also like for example product reviews from Google places and when you create a nice profile where they find all these parts of the user-generated content you can Make them review your product or review your site Then you get the stars on Google places for example, and that will benefits your business But to have that you need to make it as easy as possible for them to find that and To call them to that these action That can be lots of different things like I said before you can create account pages if you have a learning site it can be your courses your lessons or the subscriptions they have the Even invoices reviews orders or if you have products with need support you can bring this into the profile And then they find all this relevant data and don't get lost on your site because if they get lost on your site that is frustration and if the user gets frustrated he leaves your site and he not come back and When we talk about body press that is really interesting because body press is a social network component of WordPress and WordPress is all about blogging, but you can't block in body press actually so it is super great if you Make it possible for your users to write to Create guest posts because this guest posts Can give you a huge feedback from your customer It can be a how-to documentation a showcase or a story, but it can be also a hub for Feedback where you maybe decide no I don't want to publish this but the feedback I get from there is really interesting because I can improve my existing products or the service or the experience the user got on my site and That's why I think Guests posts are super important and can be a huge motivator for your audience Wordpress is all about blogging why yeah, that's what I just said and We have created a small plug-in which enables you to use Body press and make them outer profiles because often I hear no I don't want to use body press that is like a social network like a Facebook clone But actually that's not true in the moment when a user reaches your site You start to get an interaction you have a social communication with your user and if you use body press you can bring this communication To one place to the profile and store all the information you need in the expo field data So you have them for later usage Nobody wants to fill out form in the internet It's really hard to make people give you user generated content So the best is you create nice funnels that the user like to give you the data If you have a registration form, which is really long nobody want to enter it So make it small only the email address and the name and then With click on the activation link you can ask for the password or even after enter the password you can ask for further information So you have a funnel which keep the user motivated to give you information And when you have a learning site or a shop or something where you need more information Or they need to finish the lesson or courses gamify this process You can put budgets in the profile and make the body press profile the home of all the user generated content That is actually I think a really important part So yeah when we talk about user generated content We also talk about a GDPR Because all the user generated content actually is GDPR But if you take it serious and use for example body press just a profile component to have a centralized place They can find all the information they give to you and even like External resources like the Google places can be found in the profile and will make it super easy for them to manage their data You you should always make really clear where you Save data so if you have a contact form It's different than us if they create a blog post for you or a review Which maybe is located on another side Yeah, that was a small talk Thank you Thank you. That was short and sweet. Thank you very interesting Have any questions from the audience? I Can't really see Anything there. So if you have a question from that part of the word, please shout very loudly Body form body form. There's a free version of what plus org do we have another question? Yes, can you get the microphone? So it's important when we take Questions to have the microphone there. So the people that are Transcribing everything can hear it. So please give the microphones and don't let us shout My question is this body forms it only works with body first or you can use it as a standalone plug-in No, you can use it as a standard alone plug-in It's actually a form builder to create user-generated content So you can create forms for any post type and then use that forms to collect the data and you have use So users see the lists of Their posts and can manage edit or Delete them according to how you set that up in the rules and capability section. Thank you Here oh there was oh, okay Please thank you Hi, hi, I asked you about security Yeah What kind of role have users when it's login to my WordPress site? So normally you have like registration forms if you create registration forms You can set up the different rules the user have in the back and you can decide which rules are allowed to view Create or edit content. So every user can have different capabilities on what he's able to do and which lists He's able to see this is a stand alone Roles that WordPress provide WordPress comes with rules and capabilities and in the forms you can select the different Rules and which capabilities you want to give so they are able to create edit or delete Thank you, and if you have member types body press also comes with member types. So you can give for example Different users different member types, but they all have the rule as vendor and are able to create products Okay, okay. Thank you and you can also for example in the earlier days We use forums to give support or collect data, but then you have not much Decision about what is public But if you use gaspout that can be really similar and you decide okay that question that is okay It's not harming my business I will public it and then people can comment on it and you have a feeling like a forum But you have full control of the user generated content Thank you. Thank you for the question more questions We have five whole minute for the questions because fan was very short so go Enjoy this my question is about Yeah, my question is about user generated content. It can be really good when managed properly and the best thing about user generated content is that you'll love your Users your visitors to contribute content, but this can escalate quickly like for example You don't want to monitor or approve everything on all the other hand when you don't do that People can start spamming your site. Is there a way to filter this automatically like Without having like moderation so that before it goes live you can moderate it and review Yeah, there is a plug and also in the WordPress or repository it called body forms moderation So you are able to create a workflow and even send notifications to different users of your site the admin or the moderator or the submitter and Even in the review process you can create notifications and say please change this or that. Thank you We have time for another question It's here in the front. Can we get a mic here? Thank you I will want to know what do you think about the classic forum website which are using baby press What do you think it will be in future? It will grow it or not? Also for me when I start work with WordPress and start sales teams and plugins I have a forum and then it was really hard work for me So most of the companies they switch to help this and this is like isolated place And I feel like blog posts or guest posts can be something in between So you give your users the possibility to write something or ask the question and then you can decide if this is Important and relevant for others and make sense to public on your side so it is in between of completely have a wall and Decide only to use a head desk or a Forum so it's something in between I feel Sorry, what about the future the future? The you mean our forums. I think they're going down less and less Yeah, it's not so important these days because also the communication in a forum most of the time people need to register there And this starts to become slowly Yeah, the social networks doing this what for before was The forum is now most of the time a Facebook group or something like this But this is an interesting point because also if you think about user-generated content and you write your blog posts on Facebook Or somewhere then they don't belong to you I think we should think about WordPress as our main hub and home and first write the post in WordPress and then Post it wherever you want even the image of the media so it belongs to you and it is your Content and not the content of a service you are using Thank you. Thank you, Sven. Thank you for being with us