 Welcome to issues and answers. I am your host for today general novel joining me is Carrie come secretariat deputy secretary general Dr. Manoma soup Nandan and the director for strategic management of mr. Craig Burris Ford welcome Thank you very much and a pleasant greetings to all the listeners and the viewers on behalf of the Carrie come secretariat So let's start with you doctors who Nandan if you could go ahead and tell us a little bit about Carrie come and your role within the entity Okay. Well, Carrie come is the Caribbean community. It's you and me. It's all of us and It's based on the device treaty of Chaco Ramas. Of course, it has a long history and My role in well, I'm based at the Carrie come secretariat in Georgetown Diana and The word says it's already the deputy secretary general the highest authorities secretary general and then Besides Deputizing if I may say so for the secretary general, you have all the corporate functions that fall under the deputy secretary general And you also have like global fund, you know, Pemcab resource mobilization and so on all those things also fall under the Deputy secretary general including the strategic management director of which the director is mr. Craig Burris Ford and Within that context, I'm we are here right now to deal with results this management Mr. Ferris Ford go ahead and give us some insight into your role. Okay Again, good day to your viewers and thank you very much for having us my role is essentially Ensuring that we are guided by a bar meter not only the care come secretariat, but also the community as a whole and This instrument is our community strategic plan and internally we have what we call Strategic business plan. So we are responsible essentially for articulating the vision view of not only the community but the secretariat and Distilling it in specific objectives and targets and goals that we want to achieve as a community and how the Secretariat contributes to these goals and objectives We are also responsible for monitoring evaluation because you know, if you have a plan how do you determine success and how you're progressing in terms of implementation? So we're also responsible for monitoring implementation and evaluating to determine whether or not our beneficiaries the stakeholders get their benefits that they They I Would want to say they would have paid for because it's a regional public good And each and every system contribute to care come and care come secretariat And also the risk assessment that the strategic management unit is responsible for and whatever we do Whether it's project or within the secretariat We have to assess the risks that lie ahead so that on a timely basis you can deal with those that also falls on the strategic management unit Okay, now that we're well acquainted. Let's get into the meat of the matter your purpose for your visit here today Tell us more about that. Well, we are here in Saint Lucia, and we are actually visiting all carry come member states To sensitize people make them aware all the stakeholders in the respective member states about results based management Results based management the word says it already It's results based a tool that we want to use to achieve our results to measure our results To achieve our results in a timely manner because when we're talking about results based management It means you will be looking at achieving your results Using a certain tool in that tool. We have the time the actors We have the indicators against what you're measuring what's your baseline and all those kinds of things Let me put it very simple let's say the government you have a community a village and Towards the end of 2019 The result should be that in that village You want to provide 50 families with a house? Which means you are elevating their social economic status to a certain level. That's what you're doing Now results based management. It gives you the tool. What are you going to do? First you should be You should know if the resources are available Currently what we're doing we're just utilizing it without knowing how much do I have so upfront? You need to know how much do I have and that's a change in what how we used to do our business before before we would say okay, we're gonna build houses, right and You bring nails you bring the doors your responsible so only activities and sometimes you get lost in it and You are not able to really track down Who is accountable for what who is responsible for what? What's the timeline if you don't meet timelines? Who is responsible for not meeting timelines though? Do we have risks lying ahead? How do we deal with it in a timely manner so that at the end? We can't provide the village with indeed having the 50 houses there Currently the way we're working is okay if you have a year one year we're going to one and a half year Right, and you know what happens often our resources. It's not coming from ourselves It's coming from the donor community and our donor community the taxpayers. They also want to results and Even for the government's being politicians your electorate want to see results, right? So results-based management is a tool so that when you don't meet the time Those responsible for bringing the doors or the paint or whatever They don't know what they're supposed to do You're gonna be held accountable for not achieving the result and that's what results-based management is about It's for all the stakeholders is for the parliamentarians because they can see what is being done it's for us The daily man and woman on the road they can know what is going on the private sector the public sector Name it whether it's the health sector. It's the agriculture sector. It's the fishery sector Because I gave you an example for what how you can use it at the national level But if you know LFA this you can do this at the regional level also Which means each member state will be able to see what is being done at the regional level which regional institution is Responsible to achieve a certain result for example in fisheries or in agriculture or on I was coming upstairs online registry for example, right? Do member states use online registry? Who is held accountable in a member state if it's not being used, right? Do we achieve the results those types of things so? it's for everybody everybody is supposed to benefit from results-based management and Which your permission may be mr. Beres for can give you some more technical details about the rbm system All right The rbm system as the issue said is In you know in a very simplified way is how do you track the progress of implementation? But first before you can start to track the progress you have to know where you want to go in the end and In rbm language, that is what we call our ultimate outcome ultimate goal where we want to reach as a community So what we have done with the community strategic plan is that we would have articulated clearly What are the short medium and long-term results that we want to achieve so that we can show the community on an incremental basis Exactly how we are progressing Because as you can appreciate a lot of persons are impatient in terms of care come and the progress it has made over the years and We want to be able to show the community on an annual basis Every three years exactly how we are progressing But you have some very basic things that needs to be done before we can start to see results Let me give you an example At the regional level we develop what we call a regional public good So we may develop for instance harmonize customs legislation But once we complete that it has to go through what we call a decision-making process decision-making process would consist Firstly of senior technocrats in member states in various ministries Then it goes to the ministerial level to a body say for instance Quoted which is a council of trade and economic development But it doesn't end there Once that is done. It has to go to member states to go through the respective parliaments Once that is done it goes on now to the customs department for them to operationalize that piece of legislation so you can see it takes a Long time first to agree on a harmonized piece of legislation take it through a decision-making process Take it through a respective parliaments and then operationalize that piece of legislation So you can see where member states become extremely important We cannot achieve any result on our own and I say we because I'm pulling myself in the Caricom construct, but Caricom as DSG said it's not just us alone who work with Caricom But each and every man on the street. We are all Caricom But it shows clearly the importance of all the implementing partners along the implementation pathway In terms of us getting to that desired result that we want so we have a strategic plan with six pillars and Two cross-cutting before we get to the piece just hold that thought I sure sure we're due for break when we come back more issues and answers Tutmune say counseling counseling counseling Molleglasia just yesterday you asked me advice about your husband and we spent over an hour on the cell Just think about the glass When you have a difficulty with someone you ask your friends advice to help you to deal with your problems But wouldn't you prefer getting advice from a professional counselor? I hope we know one of those who think counseling is for crazy people When your situation keep being way at my wisdom Professional counseling me money lage and share a condition doctors visit II Don't you know the Ministry of the Public Service has an employee assistance program They call it EAP which is offering six free counseling sessions for government employees Iglesia, why don't you take advantage of it? Really? It's free Let me off on let me call the EAP unit ASAP because I want professional. Did you say free? Free counseling boy glass hour who who is the consul into Call the unit at four six eight two two six nine EAP works let it work for you Welcome back to issues and answers before the break. We're speaking with mr. Berry spot who has given us some insight into the strategic plan. Yes Thank you very much The strategic plan has six pillars Six specific areas of focus for the community and we have two cross-cutting areas The first is building economic resilience the second building social resilience third building environmental resilience and fort building Technological resilient then we have what we call two drivers. There are also pillars one which is community governance How do we strengthen how we operate at the community level? How do we improve our decision-making process? How do we reorganize the regional institutions? To ensure that they are very efficient so that you can get the best bang for the buck Also, we have care community which is very important When you Leave st. Lucia and go to another Caribbean country You should feel like you're at home still It is how we relate with each other. How do you integrate into the community overall? So those are the six pillars and we have two cross-cutting which is how we coordinate our foreign policy and research innovation and technology now Under each pillar we have a body of work that we undertake and the heads of government in 2014 identify 11 priority areas Three focusing on economic which is ensure that we can create a single market one We can also create a single economic space and then we can unleash what we call Key economic drivers so that we can transition to growth and these look at the sectors agricultural sector services sector tourism And it also focusing on something that is very important that the treaty speaks to which is production integration Then we also focus on areas such as human development Um Technology I mentioned that that's a pillar also And we also look at crime and security, which is also very important because you know our member countries have serious issues with Crime and security. So that's it in a snapshot But I urge your viewers to go on to our website www.caricom.org And you will be able to Get a copy of the community strategic plan But it's very important that everyone Have an understanding of the direction that the community is going so that when we Release our first report And this is about coming from the rbm system that we have developed that you'll be able to see the progress We have made over the last couple of years Okay, so dr. Supernanda and if you could tell us about the rbm system Basically, how would this benefit the various member states? The member states can hold the carry-come secretariat themselves The stakeholders in their respective member states parliament ministers permanent secretaries A third is general because they play an important role when it comes to approving legislation at the regional level accountable for not achieving results or for not achieving results in a timely manner or For having to give back monies to our funding partners because the monies become ineligible because we have not used them one or Member states are not operationalizing not implementing decisions and regional goods that have been developed And they are not using it in member states. It means the money spent is ineligible And we have to give it back Okay, so those are the things that you will be able to see and track it down from the rbm system And as mr. Beresford mentioned the first quarter next year We will have our first report based on the strategic plan 2015 2019 and You it will be the access is free everybody will be able to access it and you will be able to see the progress The reach the community has made not the carry-come secretariat But the community includes the secretariat and the member states and the regional institutions We haven't just talked about the regional institutions, but the regional institutions like car far the fisheries mechanism Competition commission climate change center all cardy all of them are part of the carry-come construct Right, so they're also carry-come institutions So you will then able to see first quarter next year what progress we have made together And where we have not made progress Who is to be held accountable? And then people will see Talking about implementation deficit. We often talk about implementation deficit And often people look at this carry-come secretariat that it is not really the carry-come secretariat But a lot needs to be done in member states And often our member states Complain that they don't see the benefits of carry-come, but I can tell you Due to carry-come because of carry-come our people are benefiting a lot, but unfortunately And this is something that came out also in our sessions with other member states where we have already been There is a tremendous need for communication in our member states about carry-come What is being done and what are the benefits? And when you put all those benefits in a matrix you will see that each carry-come member state Each of the 15 Have benefited tremendously because of carry-come Be it In agriculture be it in fisheries be it single market. We're not talking about economy Be it competition customs legislation Training people having workshops all kinds of things simple things like Small ruminants projects a black sheep or black belly sheep projects all these kinds of things right in each member states we have been doing these things and It's been a lot and I really hope that through rbm using rbm out of the strategic plan First quarter next year The community will be able to see What and how they have benefited from the carry-come construct Okay, if you could just Summarize some of the feedback that you have received and then share your final thoughts Uh, the feedback that we have received in all the countries. I must say from I think all the stakeholders if I may say so even from The state actors Is that there is not enough communication? information sharing right and People want to have regular information regular updates so Yes, the secretariat we have twitter we are on facebook and then There is something else. I don't know anyway, but it seems like it's not enough And there is something else that is very important You know when we talk At a certain level we use these thermal knowledges and and we use words that are really Strange to the average man and woman on the street So what we have to do is when we communicate with people We really have to break it into sense and five cents so that everybody Understands the language Right and that everybody can work with it Otherwise it will be hanging out there and people really and truly will see carry-come as a balloon up in the air And the people themselves are somewhere else and we're looking at the balloon and the balloon has to do some wonders But that's not what's going to be happening all of us You me everyone in our community. We are carry come right and if We fail carry come will fail But if we say that carry come is failing And carry come is not doing what it's supposed to do. It means we are failing we We all of us we are failing. We're not doing what we are supposed to do Right, so that's why we are heading towards this direction a change a tool that should bring a change and We really hope that we will have all member states on board. That's why we have awareness sensitization So that member states will also use the rbm at the national level to also Work towards achieving results Okay Thank you so much for joining us here today I've really appreciated the the information given and I'm sure everybody will put that into good use and hopefully the various member states will make use of the the system Yeah, okay You you welcome You've been watching issues and answers with the major novel. Thank you for staying tuned until next time