 Do you ever wonder what happens when the police leave? Crime scene cleaners are private companies that handle the cleanup after the police are gone. Spalling Decon is one of the nation's largest cleanup companies handling the aftermath of homicides, suicides, decompositions, hoarding, and much more. These are our stories. So I am getting ready to go in for the initial shock. I can smell the pet waste and I can smell the ammonia from the cats. Walls are yellowing, smoking inside the building. This is a, this is just, there's a cat that just ran back that way. This is a huge case of depression. This is like the worst we've seen. We've seen far, far worse. There aren't any gloves on right now so I'm just trying to kick the doors open. There's animal waste everywhere, everywhere. I'm not going to venture any further in right now because I'm not fully, fully dressed up for this. But I just wanted to kind of see what we were working with. I feel like I wish you guys had smell-o-vision so you could actually smell what's, what we're smelling right now. It's actually burning my nose. I feel like my nose hairs are sizzling from the ammonia. We are at a quarter's home here. We're starting a garage. We have our big dumpster. I'm suited up because we're going to be going inside and it's got a lot of animal waste. And it's probably knee high of trash and stuff. So I've got this on here. I'll probably wear a respirator in there because the ammonia levels are decently high. It has two paths but she has two dogs as well. And they've never been let out so it's just really eight years of accumulation. It breaks my heart because I have two dogs to teak up Yorkies and Laura said that the dogs that are here are identical to mine and mine are spoiled rotten. It's heartbreaking. We're an animal-loving company. We all have animals. So this kind of got wrenching to me. It was knowing like my dogs didn't die. Fucking kills me anyway. Yeah. But the hardest part is knowing you didn't do this on purpose. No, no. That's the part. It's hard. That fucking thing was heavy. Yeah. Fucking speed it up. Needs the chest. Needs the chest. Needs the chest. Let's do this. This is, to be a hard thing is easy. It tells you he's going through something. I love total cleanouts. Me too. Because it makes life so much simpler not having to pick and choose. Right. Well also it's like a huge transformation. I just love the before and after. Oh 100%. Instant satisfaction. Yeah. We are failed. Don't even try. There are two that are seen. I'm waiting for the start. Where did they go? I don't know which is why I'm here. No they started going up the wall and stuff. I left them on my lungs. I'm crawling on you. I swear to God. I'm borrowing. But did you notice I didn't cry like a little schoolgirl. I would have been. Yeah. You would have been. Bones. Well there's two of them. No. So badly. So we finally made it inside the border home here. And let me tell you that it is challenging in here. We, I'm 5'5 and I have garbage stacked up tonight. And there's just keeps up boxes, mostly food containers. There's evidence of rats, very large spiders, cockroaches. Just to see this, this makes me sad for the client. Because he was living in this misery for eight years. So I'm super excited to be able to help her and to turn this around. And we're working today with 94 degree heat. It is super, super hot. This makes it worse. I'm breathing through a straw essentially. So the environment is challenging. The smell is intense. That's why we're wearing respirators. I don't smell anything right now. But you know, we're super grateful that we're able to help somebody like this. And I can't wait to get through this and to show her her new house. And she sort this. Fuck me. Fuck. Fucking blue. What is it? It's a rope. Oh Jesus. No, no, no. Come on. I go. Jesus. My studs are bigger than my feet. Fuck. I don't know how much. What about me? Nothing. Okay. Why would you stick that on me? There was a spider on it. Is it a spider? Oh, it's just dirt. It's wet. What are these poor cats going to eat? Do you think they're eating this? What do you think they're eating? Leftovers on the floor. Let's put it right there. You have to look at the expiration. Isn't it eight? No. They'll die. They're better off eating roaches. I want to give you an update on our hoarding situation here in Pasco County, Florida. We are probably six and a half hours into the cleanup. There's five of us here. We have already dumped one large trailer of this size. Now we almost have the second one completely full here. This is 24 cubic yards of waste. It holds up to two and a half, three tons right there. We started off with the garage. We are using it as a staging area for very few keep items that she wanted to keep, which was really just jewelry, purses, and pictures. This room was pretty bad here. It was probably knee-high, maybe a little higher. The kitchen had a ton of spiders and roaches, so it was challenging to get them all in garbage bags. Follow me. We found food from 2008. It was really old, old stuff. You can see on the floor, finally, there's still tons of spiders and tons of fast food and food packages. We're really going to end up throwing 99% of all her house away, and she's going to start fresh. This was probably stacked, I would say, about four feet high. In this room, we're working on this now. We couldn't even walk in here, so at least now you can see some carpet. Then we have all of this debris here. She's only keeping this TV and stuff, but take a look at the ceiling fan. That is years of accumulation. You have tons of feces back here, too. The bed, so it looks like they were using this room for their bathroom. Animals want to be clean, but when you leave them no alternative, they don't really have anywhere else to go. In this room, you can see tons and tons of bags of cat food. We have a couple more hours here. This project will take us probably two days to do a clean-out of five people and then two days to really deep clean it and get it where all this spider webs and everything are on the ground. We're going to pull this carpet up. We're going to pull the padding up, and she is going to start fresh, which is fantastic because she's going to get a brand new beginning, and I'm happy to give it to her. It's always fun when you're working with baseball and you take it off. There's no suits in there? Okay. You want to see me lose my shirt right now? Why don't you have any suits in your truck? What do you mean? Because everyone has... in their box. You always have to have suits in your truck. I have some, but... No, he said you don't. You only have one. Just one? You said it in his back shelf. His back shelf? I mean, it's part of what's supposed to be stocked in here. You have to keep everything on this list. In here. Kyle has an extra one in his box that I can use, but... What the fuck? We got to have suits in here. You guys are killing me. She must have forgot to put it on the list because it's not time to put it on the list. It says PPE. Did she take the animals? Ask him. No. She said... None of them? There's only two. No, the dogs. The dogs are gone. There's just the two cats in there. I can clean anything. Why burn it? This house will be beautiful when I'm done with it. Anything. Why burn it? Just toss it behind you in the kitchen. Hi, this is Laura. Oh, they're scared. I don't know what to do. Okay, well, we'll be careful. We've got the doors closed. That's okay. We'll be careful. We... I just didn't know. I'm so sorry. You have to deal with that. Oh, it's fine. It's no problem. They'll be okay, but they're not. It's okay. It's okay. Were you able to walk around and see our progress? Good. Good. I told you we'd get this done in a couple days and then we'll start the cleaning tomorrow. Enough. Oh, it's my pleasure. No worries. I'll check in with you later when we leave today, okay? Okay. All right. Have a good day. Bye-bye. She is so nice. I love dealing with clients like that because they're so appreciative of what we do. She makes it. Isn't she awesome? I'm coming in with no mask for the first time and we're about midway on day two. And it smells like... God, it's so hard to describe. Like urine and dust. It smells like a dog kennel, like these humains. Yeah. Yeah, a dog kennel. It smells just unhealthy, I would say. Unhealthy. And it makes me sad because she's been living in this for eight years, so that means that she has been breathing this in, which she feels like she's used to it. It doesn't probably smell bad to her, but it had to affect her health. It had to. I mean, there's just no other way around it. Oh, yeah. I see them. Oh, shit. There's one. Oh, shit. What the fuck? Here we go. Yes! Good job. He got it. Next. I figured out where all that hair came from. Dang. Dang. He's trying to hide under the chair. If you can get him in the kennel, I'll call her to come pick up both of them. Yeah, I'm trying. I'm trying not to lose my shit at the same time. You have to double page back here. Close it when he comes in. There we go. Jesus. How many technicians does it take to hurt a cat? Right. You know what? Just be gentle because he's super freaked out. I'm going to call the client because this cat needs immediate vet assistance because he's not well at all. Can you hear me okay? Yeah. Can you hear me? Yes. Did you get my message? In the back bedroom. Bedroom on the left. Yup. Yes. Yeah, he just doesn't look good at all. The other one looks fine. This one just doesn't look good at all. Lethargic. A lot of matted hair. Well, that's the hair. That's his version here. Right. I think it improved every like two months. Right, right. I just think it might be good for him to see a vet. One. Okay. I think I heard her. Okay. Thank you, ma'am. Yeah. Thank you. Bye-bye. She thinks it's just because we need to be groomed. You have a ranch all in that spot where there's no hair. It's like a hot rash or something. I mean, they've been living in their own excrement for years in their own filth. They haven't had a bath. They haven't had normal air to breathe. It's all ammonia. They don't even have a litter box. That's a Persian cat and it has a lot of hair. A lot of hair. Was it fresh poop? Fresh shit? Like, as soon as you walk over any fresh, it's matted to the hair. Kyle's face. Yeah. I mean, it is what it is. Yeah. Hopefully she'll do the right thing, but it sounded like she didn't want to take him to the vet. No, because they'll take him away. Yeah. That's why. She did not pick up the cat. She picked up one. She didn't pick up the other. She doesn't have time today. She said so. Why didn't she just get a poke today? I don't. At the same time. I don't know, but we're not even touching that road. Which one did she not pick up the sick one? She didn't pick up the fricking spastic one. Oh, great. I'm still in shock at this shit, but... So how's it going? Is it working? The method? I don't know, because I had to break up a fight. So, at this point, you focus on your stuff. You focus on your stuff. We'll tackle it later. Easy as that. You're doing something retarded. How am I doing something retarded? There's no point in taking it down. Okay, well, if Kyle or Laura wanted that way, that's what no kids would. You're not the fucking boss. Dude, I am a lead. No, you're not. Kyle, should you tell this man I am a lead? Right. They're separated ones in one bathroom, the other's going to be in the other bathroom, and I told them if they wanted to fight it out, I'll record it on lunch break. Yeah, there you go. Make sure we get her on camera. Yeah, so, I mean, other than that, everybody's on separate ends, and I have just become the principle of spaulding middle school. Good deal. If I tell you that the customer said she wants to keep something, that means don't throw it away. Don't take it down. Don't throw it away. Don't bother with it. He still consists on taking it down and throwing it away. He tells me that I'm not in charge of him, but in reality, I am a lead. For the past two days, Lord's been telling me that I need to handle it. Like, I need to handle the situation with him speeding up. He needs to move quicker and doing his job. Like, yesterday, I pulled him to the side, told him, like, you know, you got to pick it up. Like, you're making yourself look bad and you're making us look bad when Lord's telling us, like, you're not holding your weight in this job. And I guess he got mad. He's showing that he's mad. No, I just came to work early this morning and, you know, I have to reorganize the trailer because Bennett doesn't know how to organize a trailer. You know, I'm cleaning up his work. I get here early, like I said. Yesterday, he's delegating stuff. Well, you know, he's sauntering around, you know, sweeping up areas that are already clean and telling me I need to put a hop step in it. I know I'm not the fastest worker and I work slow at times. I'm fat and it's hot out, but I keep a steady pace and I get the job done that I need to get done and I don't tell anybody what to do. And for him to start barking orders when he's not doing his job, I can only take so much of that. I don't care what your military service was like. We're not in the military anymore. If what you have to say is even true. Every job has been consistent with him. He's slow moving. It takes him long, long times just to finish simple jobs. Like, I give him simple tasks and it takes him entirely too long to finish a task. Like, yesterday in that back bedroom, it took him three hours and Laura and Kyle finished basically that living room and half of that master bedroom before he even finished one small room. It's not fair to the rest of us. It's annoying when somebody acts like their shit doesn't stink. It's like you're going out of your way to tell somebody what to do when you're not doing your own job. You don't pick a piece of dust out of somebody's eye when you've got a plank in your own. I'm not the yelling type to start yelling at somebody or, like, I don't like yelling at people. Like, even when it being in the military and stuff, that wasn't my leading style. Like, even though in the military when you're putting in charge and your men respect you, you tell them something and they go do it. There's no ifs, ands, and buts about it. Like I said, up until, like, two days ago, I thought he was a swell guy. Then he comes in here and he acts like he's some big swinging dick. Like, oh, do this, oh, do that. I need you on a hop step. You know, we don't care if you got shot. You know, you tell us a fucking 100 times a day. Thank you for your service. Quit bringing it up, you know? Okay, cool. But he sits there and brags about, you know, shit that they did 10 years ago and they act like they're the fucking boss. There's three people here that have more seniority than you. I've worked, you know, just as long as him. So you're going to act like, you know, you're my boss. Lauren, come on, my boss. Vaughn has something to say to me. You know, listen to him. Some guy comes around and he's just song turning around. Oh, man, put a hop step in it. Pick up my fucking trash, dude, you know? I don't know, it's just annoying. This is a fast-paced job. Like, we got to do everything quickly, like working with mold, working with bio and stuff. Everything got to be done quickly and he doesn't move quick enough. So at this point, it's time for him to find another line of work. I mean, that situation is like a kid's situation because when you have a problem, you just have to talk with the other person. The problem is they are fighting in the middle of everybody. So for me, that's so stupid. The problem is you just have to talk with the other person. They both are wrong. I think it's bullshit. Like, separate yourself. Fucking grown adults, grown adults. Separate yourself. Do your own thing. If you don't like something, then don't start screaming about it. Separate yourself and go get verified. Verifiable information goes a long way. I'm going to pull my face off. We're going to Pasco County again. Still for day number four. This was our port. We're done. Finally, it's seven o'clock and I think it's still... It's 87 degrees at seven o'clock at night. You can see, we scrub everything. You can actually see through the glass. This is the living room. We're not going to go into the master bedroom because the master bedroom is where the cats are. Come on in. Ceiling fan is clean. We removed all of the carpeting out of here. I don't know... If you guys actually got a good look at the carpet, I wouldn't have slept on it. Kitchen is done. You can even see pantry, spotless, and scrub the freezer in the fridge. All of the appliances are completely scrubbed out. Cabinets. I'll open this one so you can actually see in this one. It looks like a brand new kitchen. Follow me throughout here. Coming on Monday, she's having a flooring guy come in. She's going to also have a painter come in. She doesn't need to replace any of the fixtures because we were able to clean them and salvage them. Afternoon. We've all used it at least twice today. Spare bedroom. Cobwebs are actually on the outside. Everything on the inside is clean. We removed the closet doors, wiped everything down. Since she's painting and we're doing the floors, we left them aside for her. It would be easier for her new crew to come in and take care of stuff. Flooring. Again, the closet. The linens. This is the worst room in the hall, actually, with the yearning and fecal matter. You can see here, she's actually going to have a hard lamp or tile put in. So she's having all of the tap stripping ripped up because we weren't able to actually clean it. We could have done that, but she's paying somebody else to come in and do the whole rebuild of it. I think we do provide hope. I think we provide a new beginning, a new lease on life, a new start. And this house is the perfect scenario. She lost her entire family eight years ago. She's in a deep depression and she's living in filth because this is the way that she feels inside. And just from the first time meeting her, she's so embarrassed and she's so sad and I just wanted to help her. And I want to transform this house to where when she comes home, she's actually happy to be home. And she's not living in spiders and roaches and milk from 2017. And the stench in here is just horrid, the cats, the dogs, there's feces everywhere. So no one should have to live like that. And it's just super sad that someone can get that depressed that they want their environment to match how they feel on the inside. It's just super sad. You know, I think the biggest misconception that I see from our followers and viewers is they think that hoarders are lazy. And that honestly could not be further from the truth. They're not lazy. They are debilitated by depression. And I know everyone has had a bad day and they've been depressed or sad at some point in their life where you just want to lay on the couch all day. Well, that day that you're laying on the couch, you're probably not putting your trash in a bag and taking it out. They've been doing that every single day for years. And that's what's causing these people to do this. They are not lazy at all. They're just debilitated by depression and a tragic event that happened in their life. You had no idea how that makes me feel. Yeah. Thank you.