 Grant Bonnerchek, I'm the Safety, Health and Security Manager at the Oregon Museum of Science and Industry. When COVID first hit, the U.S. it was in Seattle, so we were already planning for COVID to come to Oregon, and then it just seemed like it happened overnight almost, and we were forced to close. We initially just closed to the public, and a week later we closed to staff as well, so non-essential staff were required to work from home, or non-essential on-site staff, I should say. So our facilities crew and some of our exhibit repair people still stayed on site and worked. Something that was really cool that OMSI did is we started a emergency child care program, and it was a grant-funded project, so it was free for families to come. So we did that from March until June when we started our summer classes. In May, we create our reopening task force, and I think one thing that was really valuable for that team is we had people from every area of the museum on it, so we were able to get input from our events team, our guest services team, our outreach team. It was a really collaborative approach, and a part of that was creating our COVID-19 response plan, which is still growing as more things change. It's about a 50-page document, and it goes from very basic on-site stuff and hand-washing to actual communication email templates. So if we had a COVID exposure, we were able to email that out very quickly. So we followed a lot of public health guidelines and creating that document, and we actually put a focus on Oregon Health Authority's policies and procedures that often mirror what the CDC and who said, but we want to make sure that our policies and procedures were local. So even when we list our symptoms on our health screening, the way we rank those is relevancy of symptoms that people in Oregon are facing. So there are little kind of nuances that we have done, so that way we're reflecting what is going on locally here in Portland and in Oregon, and then obviously just being in touch with Multnomah County public health officials, so following their guidance too. During initial closure, we focused a lot on digital content, and we're still doing a lot of digital content, and we've even been doing digital events, so we've been shipping out alcohol boxes. We do OMSI After Dark, which is a 21 and over event, so we've still been doing those as the pandemic's been going. And then as staff have started to return to work, we're just having to make sure that office spaces are set up safely, so we don't have a lot of shared office spaces. And if we do, making sure those desks are far enough apart, I think there was a lot more anxiety about reopening in June 2020 than where we are here in July 2021, where a lot of people have been able to get vaccinated now. So for staff coming back, a lot of it was just making sure that they felt safe and making sure that they were comfortable. And even before Oregon implemented their mandatory mask policy, we made masks mandatory for staff. So we just really want to make sure that they felt safe, comfortable. They also helped the supplies that they needed that we had and sanitizer in their areas for them. We also do separate training with our guest services team, just since they're more guest facing rather than someone who's working in office space. So we did look into who is the, you know, 10-minute Zoom training, who's that catered to, mostly, you know, office staff. But then a lot of those guest facing and child facing positions, those trainings we generally did in person in larger groups, just so that way if there were any questions or anything, I was there to help an answer. I think looking at how we can take what we learned from the pandemic and use that moving forward. So like digital content, I think people are a little tired of the Zoom and stuff now. But we were able to hit audiences that we weren't able to hit before without digital content. So that is still a plan for us moving forward to keep our digital content going. And then really just monitoring and being able to adapt and be flexible. Cases are continuing to rise right now. And so one thing that we're doing right now, since we're doing summer programs with kids are having up to 300 kids a day on our campus. And with kids under the age of 12 not eligible to be vaccinated yet, we're still requiring visitors to be wearing masks. We're going through about 400-500 face masks a day, just because people don't know that they have to wear one here. And so once we explain the reasoning, they often understand. But that's been a challenge that we've been facing over the last month is just with face masks no longer mandatory by the government. We're still making that mandatory because of the vulnerable populations that we have that can't get vaccinated. I think COVID is something that no one was prepared for. Something that AMSI has done is we created an emergency response team about two years ago. And we meet quarterly and we train and we do exercises. So we'll do tabletop exercises. We've done one on a flood event because we're on the Elamette River. In 1996, there was a big flood and we were actually closed for three months because of the damages. We also include people from different areas. So it's not just facilities. It's not just our president. It's not just guest services. Every department's represented on that team. So that way we're all affected when an emergency happens. Even if you're not the person who's dropping sandbags during a flood, everyone's still involved in it. So we train and we exercise our emergency response plans. And I think that's very helpful. Obviously, we couldn't plan for COVID. No one could plan for COVID. But I do think just that additional training and having that team ready to go at all times is very valuable. And I think that's helped us with COVID, even though, you know, we like everyone else we're blindsided by COVID. We train for active shooters and earthquakes and floods and all of that. We were not ready for global pandemic. I don't think anyone was. I brought up that our emergency response, our COVID response plan was based on local guidelines, working with the local partners. So, you know, we were in talks with the Portland Art Museum, the zoo, the Children's Museum, which unfortunately closed a couple months ago. But, you know, and making sure that we were all in alignment. So when the mask, when the CDC came out, I think in May with vaccinated people no longer need to wear face masks inside, Oregon immediately adopted that. And there was a collection of institutions that met and still said, you know, we will be moving forward requiring face masks. So that way, we're moving forward united. And so really working with, you know, your local institutions, I think it's great to also branch out and see what other museums might be doing across the nation. Because COVID is hitting all of us, but I do think it hits us all differently based on where we're at, even if like, you know, your neighbors and your own community and a crisis happens, such as an earthquake or something of that nature, the odds of, you know, them helping you and you helping them and already having that relationship established goes up immensely versus if there's a crisis in your neighborhood, and you have no idea who your neighbors are, having that relationship established is a huge benefit.