Management Accountability - I’m the Problem





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Published on Sep 3, 2018

Management Accountability - I’m the Problem Understanding ownership is absolutely a great starting point to becoming a great leader. One of the techniques that we use is: “I’m the problem or I’m contributing to the problem” as a foundation for what we see great leaders do. This sounds very simple, but it is very powerful. One of the first things it does is it unlocks the ability of somebody to be wrong. In many organizations I really can’t be wrong, the leader is never wrong, but when leader steps up and says “I could be the problem here” that unlocks the ability of anyone to be a problem and so it opens the door to many solutions that wouldn’t otherwise be possible. One of the things that we found is that when people come in to do problem-solving, quite often they come in with the idea that it’s the other person’s problem and “I’m here to fix you” and that’s not what leadership is all about. Another thing that we found is that if you start with the other person as the problem, your ability as a leader to be able to come up with the best solution or a better solution is really very limited. Realistically, it’s hard to come up with any solutions at all, there might be one or two, but it is very limited when you when you approach it from the perspective that the other person owns the problem. But when you own the problem now suddenly the opportunities are almost limitless in terms of what really can be done. This approach also opens the door for working out a solution between the two of us where there is some joint ownership. Could you own 50%, and I’ll own 50%? Maybe both of us we can do things a little differently? You create lots of opportunities when you start with the idea that “I’m the problem, or I’m contributing to the problem.” This moves the discussion from “me and you” to a “we” a discussion and doing some things together. This is so critical for people to become leaders. The one thing we will say is this is not easy, it’s hard to do. In one of the next videos and articles, we will talk a little bit about what happens when your leader on the other side of the table is not embracing this approach and we’ll give you some tips on that in the future. One additional item that we’ll add is that when you approach it that I’m the problem, or I’m contributing to the problem, then there is a cognitive discussion. But if the first thing out of your mouth is “you’re the problem”, then the other person will have an emotional response and their cognitive abilities go way down. Ultimately your ability to find the best solution is significantly inhibited. So, by starting off with “I’m the problem, or I’m contributing to the problem” opens that opportunity for a cognitive problem-solving focused conversation. Give it a try, you’ll be surprised.

Success is predicated on 3 A’s. Attitude, Approach & Accountability. Attitude: – To succeed you have to have the mindset of “Being the Best”. This mindset will be determined by your leadership and the values that you set for your company. Understand good companies have values, great companies live their values. Approach: First Will – Be curious, be willing to learn and always “Give the Pickle”. Next Skill: Train your employees for success. Create a culture that celebrates and rewards great work. Remember a sincere “Thank You” is the most powerful word in the English language. Accountability: Hold your business to the highest standards. Ensure all your employees are on the right seats on the bus, and the bus is heading North. Evaluate your employees monthly. With the A’s reward with promotions and compensation. With the C’s retrain or remove from your business quickly. Lastly remember “If it is to be it is up to me” Learn more Leadership Tips:

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