 We're analyzing the angles. We're analyzing the angle here. Let's see how to get the... Production quality is important for a vlog Thursday, so... It really is. Yeah, Marvin's framing it up here. We are not successful enough to have a camera man we decided to do. So it's... There's no one on the other side of the camera right now and no one else likes getting up as early as me. And Marvin do. Well, as early as he does. Oh, yeah. I'm always here before him. We have a flashing red light because it came in for recycling. I have no other reason for that. Because why not? Why not? We are discussing all the amazing uses for a flashing red light today. There's emergency... I can't print problems. Yeah. You know, our network is like, we can put these on top of the car, you know, boop, and then... That seems illegal. Well... Any more illegal than changing your horn to a speaker. So I may have some... Well, no. We're not gonna... Someone asked me to do a video on it. We're gonna... That's another topic. But my car and I got the thing I can yell at people. That's been fun. And... So someone suggested I do a video of that, of me yelling at people. But I have ceiling dust on me because I was in the ceiling obsessing over a noise. Nobody else can hear. Yes. Because these are the use and crises of me. I get here today and he's just like, there's something dripping. There's something dripping. There isn't. There really isn't. There actually wasn't. So we're good. So we're good. But we broke a ceiling tile, so we're not good. But that's okay. Those are not a big deal. We put it back together and it's in Marvin's area, so I don't have to look at it. And honestly, it's across the room. I won't even see it. Yeah. So if you stop by our office, find the broken ceiling tile. Yeah. But you know what? We have some fidget spinners left. Find the broken ceiling tile, you get a fidget spinner. How about that? There you go. Yeah, the fidget spinner idea. There's a fail. I wouldn't say it was a fail. So we're having fun doing videos. We did the Smash and a Mac video for those of you who follow us on Facebook. I didn't put that on YouTube. Maybe I should. Unexpected things happen. Do you have a backup? If not, call Lawrence Systems. I don't know. It's, yeah, why not? We can make an ad out of it. Sure. We have been digging into some forensics of leads. And it's been really interesting. What do you put that? Yeah, forensics of leads. What's interesting? It's interesting. Google that and see what comes up. Yeah, see what comes up. Anyways, we've been interested. Well, we've been interesting. I don't know about that. We are interested. Okay. Let's go. We are. But we have been interested in... 8,500 people think that we are interesting. That's actually fact. 8,500 is where the subscriber count was when I looked this morning. Yeah. Right around there. A little over there, actually. Yeah. No, back to before I got distracted about being interesting. And what we're interested in. We have been interested in leads in terms of who's going to our website. And we found there's a few different websites that help aggregate data via plugins. So we get to find out who's visiting, what companies are visiting our websites. And that's been kind of interesting. We've been reviewing products for that. We took a look at a tool called lead forensics. I think it might be a little pricey for the volume of visitors we get because they don't charge based on volume. Well, they do. But, yeah. Their pricing is... I didn't like it that much. Yeah. We have to let the guy down easy. Maybe he watches our vlog. Somehow I doubt it, but... Yeah. So we can let him down easy. Yeah. But I'm actually going to start researching some of the other companies too because they offer some free trials, which I thought was neat. They don't offer the free trials with lead forensics. So... But some of the other ones give you 30 days free trial. Lead forensics, I got to admit, is a very, very complete system. It's robust. Yeah. I'm processing the leads and following it through in the system. So that's pretty cool. But it also comes at a price. And I mean, I don't mind paying for things if they provide enough value. Unfortunately, what we did realize is despite having a high volume of hits on our website, the volume of business as a website is very, very low. And what they do... So they're filtering out all the consumer hits to our website. So we're seeing all those consumer hits, but they don't equate to an actionable item, so to speak. So the value they provide may work if there was more business hits. So that's why we're looking at some other ideas for how to do that. I've also been playing around with some of the... What's that called? It's a new Google data platform. It's pretty slick. Google's got a new data platform for analytics. Why can't I remember the name of it? It's pretty slick, though. Yeah. It's the Google data visual. It's all part of the analytics thing. If you go to the Google analytics, it's part of the poll bounds in there. Anyways. So I've been looking at some of that. Sorry. I was eating peanuts before, and I finally... That one finally worked its way up. Yeah. We also... But going back to lead forensics, we found out that a lot of the businesses that are searching and coming to our website are out of state, right? Yes. We have a lot of out-of-state companies that has... I'm going to guess that's from you guys on YouTube. So where's where a lot is. We see this big range of hits from there. The other thing we're seeing, but we already knew this because of our own tracking via Facebook, is how the use of Facebook ads causes people to land on our website. But that wasn't really a surprise. We knew that already because we see the click-through rates on that. So those weren't really surprising. But that's also what drove people to the business because people are playing... While they're at the business, they're on their phone and they're playing on Facebook. Yeah. Which, you know, good or bad, we'll leave that up to you. We'll leave it up to you. But if you want a system that will block Facebook, you can leave that up to us. You can call us, yeah. Yeah, call us. You want to increase productivity at work? We can block those websites that cause a failure in productivity. Well... Yeah. Failure's a strong word. Let's go with... minor reduction? Minor reduction. I'm saying this because I'm on Facebook a fair amount. Yeah. We're going to start by blocking it here today. What?! So, definitely a thought. The other thing we're working on is Wi-Fi packages for clients because... I think that's a great idea. Yeah. We're trying to make it... You know, with anything we do, we try to make it a solution that we can deliver and is deliverable to the client in a very clear way. That's been, like, a lot of focus that I've had lately. So we redid our website, which has still got to work on tweaking it. So if you want to go there and criticize me on it, that's fine, too. Yeah. It says what leads... W-W-W. Warn systems.com. Yeah. But we're working on some of the details of our website, but we're also working on how we package things for clients to make the solution very clear. I... Because I don't... People ask me a lot about consumer Wi-Fi devices like this one and that one, and I'm really... They're bad. And they're... We're like, okay, there's got to be a better solution. So we are looking at ways to easily deploy in some of these smaller businesses. I mean, we always recommend to unify solutions, unified solutions, but sometimes they're custom. So we're going to come up with some packages and base prices. So there's like here it is installed. Here's how much it would be to get your office set up with a good router, a good Wi-Fi system, and away you go. And then these are products I've reviewed before. We're looking at the unified products for both the routing and the wireless. They work really well. They just don't give us headaches. And that just make life simple. Install these devices and here's a package price to get these devices installed. And that's kind of how we do with the camera systems. It makes them a little really easy sale. So when we're doing the camera systems, you know, Marvin goes in, when he's doing his sales bid, it's like, oh, this much per system. And I did a bid yesterday, the same thing. They came in and we went to camera system. How much? I'm like, this is this. And they just, we can math it out within a minute and there's their quote. Here you go. As long as there's not any custom work to do. Speaking of that, there's Corey's busy doing custom work at a lab today. Yeah, at a lab of tech things. Lab of tech things. Well, actually, they're a chemical company. Chemical company. Corey got in trouble anyway. He's going to be finishing up today, right? Yeah, my phone hasn't rang. He actually was here before me. I was shocked. I know. Corey's not our earliest riser either. I don't know that I believe this. Wait, is it that he just hadn't been home yet? We're not sure. He prefers nighttime. He has been really, really grinding. Yeah, one of the things that causes exceptions to any of these package prices is things like this job he's doing. They are a company that's been in business for a very long time and they've acquired three buildings adjacent to each other. So you have double brick walls to drill through and things like that. So those are the times what comes to custom pricing. We have to come and evaluate just how much drilling needs to be done or custom cable runs versus a normal office like ours with a drop ceiling with some broken tiles. And they're double brick walls from back when they built buildings. Yes. Strong. These buildings are 100 years old, really. Yes. Dilling with old buildings in Detroit is interesting because a lot of these companies in Detroit have been in business for a very long time. So they have these really old buildings. So drilling and everything else becomes very complex. Also, due to them being a lab, we haven't been able to film anything there. That's one of the problems we have. I know people say, hey, can you do more on-site jobs? Clients are real and understandably so, very cautious about it. I mean, we even have a client that when you walk in the door, each one of my guys that walks in, you sign in and if he's the first time you're there, you sign an NDA before you come on a little foyer. And that's how they are. They're a research and development company. These are the things that we see. Then I understand it and that's fine. We are very strict on privacy policies and things like that. So we respect them and those are things we just can't film. I might do some tutorial stuff here showing how we do it and some of the concepts. So we give more detail of how things are done. We try to give as much behind the scenes as possible. It's a matter of figuring out what people will watch. If YouTube has taught us anything, I think it's taught us that people will watch just about anything. Well, there is a guy who has a channel where he eats carrots. Yeah, that's it. It's videos of him eating carrots. And people watch it. And people watch it. So there's probably an interest in watching us how we punch down networks and things like that. Sure. I mean, people watch us eat hot peppers and stuff. Yeah, we should do more of that. We really should do more. I think we mentioned this before. Do you have a restaurant? Do you have a restaurant? Send us food. We will eat it and tell people what we think. Yeah. And I don't think you watched him. One of the restaurants invited us to see how he makes his hot peppers. I got to follow up with him and he wants to see how they make their hot sauce. They're going to invite us in for the roasting. I'm like, cool. It's actually funny how known we've gotten for that. So yesterday I was at a chamber event. It was a lunch. And it was at Joe's hamburgers in Wendat. And somebody had ordered the jalapeno burger or whatever. And when they brought it out and announced it, everybody just assumed that it was for me. Yeah. All the people were like, everybody was like, that's got to be Marv. And I was like, no, I got the peanut butter one. Yes, peanut butter on a hamburger. Delicious. Really? Peanut butter hamburger. We'll go with that. It was bacon, cheese and peanut butter on a hamburger. Bacon, cheese, peanut butter on a hamburger. It's four of my favorite things. It was really good. It was really, really good. I was doubtful, but I was like, you know what? We have our title. Would you eat a peanut butter, bacon cheese, peanut butter burger? The answer is a resounding yes I would. Yes. Back to other stuff we're doing now. Sure. So as much as I'm daydreaming about that now. Yeah. Right. Joe's hamburger, right the street. We finished that project, the one where we thought we weren't getting the rack. And then we got the rack later. And I'm going to, I'm trying to work on a video of that because the problem of the way the job went, we finished the job at four in the morning and they were there at eight in the morning installing all their equipment and making it all live. So I haven't been able to go back and film any of it. So we're kind of stopped there. So I got to finish off some narration. I have some photos of it, but not 100% complete photos because well they're, I mean, my guys take pictures, but it's not like, you know, we didn't get to film it. So, but we may talk more about that project. And I'm going to do like its own video on it because I really, in the end, I understand why they like the rack. I understand the clarity. They seem happy with the project. We haven't heard otherwise from them. They were plugging everything in and they didn't call us. We messaged them twice and said, hey, you know, anything, need anything is everything good. And because we test everything, excuse me, we weren't worried about any of the wires not working. Everything's labeled, everything's tested. We do that prior to leaving when we do a cabling job. And they were fine. They also didn't ask us for the printout. I thought about that too. I think they just quit carrying it. They watched our working. They were so excited when he stopped in midway through the project with how well we were doing with it. They said, this absolutely looks wonderful. Because they asked us for the printout for all the testing. And we did. We have it. We didn't give it to them because they didn't ask for it. We were like, okay, you said you wanted to get this. But whatever. Well, we understood a little more too once we got into it as to why they were so specific on the things they needed. Yeah. It turns out their office is off in another state somewhere. Yeah. They're calling somebody saying, you know, work needs to be done, go do this, this and this. So they needed to say pull the purple wire out of the purple jack. And, you know, so we understood a little better at that point, like why did things need to be this color and that color and here and these are specifically here and those are specifically there. Because it will make it easier when you're on the phone instead of saying pull that one out. No, that's not it. Okay. Go to the next one. Try that one. That one's not it either. All right. Right. So they were forward thinking in that aspect. Yeah. So it's a well-labeled job. It's done specifically how they wanted. And we're happy. They're happy. It really did come out. As long as everybody posts bills, everybody's happy. Yeah. Speaking of which. That's the important thing. Marvin's been doing collections. That's been fun. It's the least. Yeah. That's the least favorite thing I do. Just pay your bills, people. Just pay your bills, people. It's not like a service was done for you. Just pay. Yeah. And they don't deny any of it. They just seem to not have the money that they thought they had before. So that's always been a fun thing with some of the projects. We get deposits on them. It's the final payment. Sometimes it's a problem with them. So such as life. The other thing I'm puzzling over is some clients are so strange. They don't want us to work on things remotely. But then they complain that we're on site. They're like, what do you want me to do? Your computer's loading an update. And when we work remotely, we don't charge you for that time because what we do is we log in, we see it's loading an update. We can work on other things while we're waiting remotely for that update or whatever to finish. And this client was unhappy because they insisted we come out there. We told them if there's updates he loaded, my guy can't do anything. So he got there and he goes, yeah. Your guy was here for three hours. I'm like, yeah. I had to bill you for three hours because he couldn't do another job while he's there. Well, I didn't understand. I said, yes, you did. You sent the email to me that I prefer you to be on site. I don't care what it costs. Therefore, we went on site and you got billed for three hours, which an hour of it was waiting for an update to load. I don't know what to tell you. Here's the email. Here's you replying saying, I don't care. Here's your invoice. And they're paying the invoice. They just wanted to complain about it. And I'm like, I told you we should do this remotely. But they didn't want us to. And I'm like, I don't know what to tell you. I mean, yes, we know Windows updates. But we get these computers because this was not the best idea. If you want to do this yourself, no problem. But be warned, if you decide just to order computers and not have them sent to us to have them prepped or anything, you want us to unbox them and load all the updates at your office because that's your preferred method. You're going to get billed for it. I don't have a way around this. I don't mind if you do that. You can order them yourself. But you're going to get billed for the time it takes. If you want to just unbox them, at least turn it on so it loads updates. Cool, we suggested that too. Nope, they wanted us to do the whole thing from opening the box and setting it up. But, you know, yeah, this is a recurring theme. I'm not understanding what they're like. They assume, why doesn't Dell ship these completely up to date? I don't know. I'm not Dell. Because, well, because they built them a month ago. Yeah. And since then, a lot of them come out. Another good way to avoid waiting on updates is to go on one of our managed service plans. Managed service plans. Because then we just take care of that for you. Yeah. Just saying. Yeah. We try to do more and more proactive IT with managed service plans as opposed to reactive IT of, oh my gosh, there's a problem now. And we usually find that there's been a problem for a long time. You have just discovered it now. The problem occurred a while ago because you're not being proactive. You know, we make our managed service plans very, very reasonable. It helps, you know, create a predictable IT cost. And then it's just such our concept. But we don't mind the break fix clients. Sure. You know, we wish them all well. Some of them are just gambling. I've got a lot of them that are running no backups. I got nothing for them. I keep reminding them every time you go out there and solve something for them. And we've even recovered things for them. And we keep them as a client. I mean, they're gambling and that's fine. You're saving that few. The size of the company blows my mind that they have no backups. You never know when you could be working and somebody comes along with a hammer and just smashes the computer. Smashes the computer. Happens people. Happens. Yeah. And they're just running nothing. They just run everything unmanaged and it's kind of the hope and pray method. Yeah, we hope it doesn't break. They've loaded random free antiviruses and, ah, yeah. There's no consistency. Excuse me, as I roll my eyes. They have a complete office filled with inconsistencies. And the size of these companies just blows my mind that they don't do any of this. I'm like, you really should have something. Yeah. Even if you just managed it yourself, some people want to do. iDrive is very inexpensive. Load it. They have nothing. They just, I don't think it will break. Okay. That's the answer I got. Some people say you don't keep those people as clients. I'm like, oh no, there's going to come a time where, I mean, maybe there won't be. They could be playing the odds. But we know. And this is a perfect example. We had a company that kept talking for months and months about cameras, talking about doing stuff. And then finally, someone took something very, very expensive out of their yard as in their, it's a picture, an acre facility, and a big expensive thing that someone required, not a pickup truck, but a large truck hooked up to it and left with it, costing them a small fortune. Actually, what it cost them, as I understand, was substantially more than the camera bid. And insurance claims that these large companies are very expensive. They decided now that the few thousand dollars on cameras because these, it just give you away the transportation industry works. Every truck has an MC number on it because you can't drive these trucks without the proper licensing. So it has to be very clearly displayed on the side of the truck. And another company was able to, this incident occurred like this, people think they can sneak into a yard, grab a trailer full of whatever, and leave with it. But they've used cameras to find the MC number on the side of the truck and identify who the truck belongs to. Well, without any cameras, they don't even have that much evidence to try to work backwards off of. So someone probably knew internally that the cameras didn't do anything because they had failed years ago and they went and pulled something out of the yard and no one, yeah, there's so many trucks coming and going for things, one of them hooked up to something they were supposed to and just left with it. So they had to spend a lot of money. Yeah, and then more money to actually have the camera system put in after the fact. But they did get the camera system put in now. Okay, so next time, they'll definitely see who steals the thing. This is that ounce of prevention thing. It doesn't cost that much to prevent most of the disasters. And with the camera systems, I think, I mean, check with your own, but I think insurance companies will give you the lower your premium if you have certain preventative measures in place. So if you say we have cameras on everything, you might get a discount on your premium. Then your camera system pays for itself in like a year or so. What else did I do? I think, I don't know if I did it before. Oh, I made a new video on wiki documentation server. So I got that. I also did a video yesterday on DNS thingy, which is really cool. That's the name of it. It's a great name. DNS thingy. DNS thingy. I thought it was a great name. And what this refers to is domain name services. It's a good way to filter the internet. Now, it's not free. People always... I've seen the comments coming right away on the video. Oh, it's free if you do this. I'm like, yes, you're probably a technician with a lot of skills in managing it. What I liked about DNS thingy is for a reasonable price. It's like $8 a month. They provide you a really nice interface for filtering everything. That's what they're doing is providing a strong list of websites that they're filtering that they are very actively managed and have a very simple management interface for handling all of this. So I like looking at products like that and throwing them out there for people. I have no affiliation with the company, so it's not like I'm recommending because I get no kickback. And I always say that I got no offer codes, no nothing, no link. I'm just telling you the name of the product if you want to use it and we're showing you how it works. But for some people, I mean, you could roll your own on a lot of different things from scratch or you can go pay $8 a month. These guys created a cool thing that's really easy to use and that's one of the reasons I recommend it is... I like things in it. Because some of my target group is not always a technician. Some of it's the consumers that want to go, hey, I'll use that. And so, yeah, having a complete product is nice. I mean, really, selling Wi-Fi packages isn't for you if you're a technician. It's for businesses that go, you know what? I'd rather just outsource that to you because I want to focus on my core business and I don't want to go learn what a good Wi-Fi and do the research into it is. I'd rather just have you guys take care of it and if there's a problem, I can just call you and take care of it. And that's fine. You delegate that out. Because I certainly delegate things out. Like, I don't fix certain things like when it comes to plumbing. I have screwed up enough plumbing to know that I call it professional. Yeah. Yeah. I drilled into a water pipe one time at my home. Drilled into it. Into it. Yeah. Yeah. There's a reason we call it professionals. Mm-hmm. There comes a point when it's not worth me doing it. Mm-hmm. So... All right, pop-a-log. There's you at this. Oh, people asked... I actually, in the last video, I'd seen some people comment about putting a helmet on my head. I just didn't have the helmet on for the video in the parking lot, but I actually wore a helmet there. Oh, yes. I just... We're like... This is a magic of video. We filmed me on the scooter afterwards. Yes. Because, like, oh, yeah, we didn't have an intro because somebody got lost on his way to Big B. I didn't get lost, all right? I missed the turn. And it's a weird... When you get on Dick's Toledo here, if you miss... It's like an off-ramp, which is weird. It's like a ramp off of just a street. And if you miss it, like, you've got to... You can't just get on... He's got, like, navigation. You wouldn't, but, of course, you don't think to navigate to places that are too miles from your office. We'll see you next week. You got to turn this back on. This is going to be... Yeah. So, we'll see you next week now. Do you like the content here? Like and subscribe. I'll wear my helmet. With my... There we go. Cheers.