 from theCUBE Studios in Palo Alto in Boston. It's theCUBE, covering IBM Think. Brought to you by IBM. Hi everybody, we're back and this is Dave Vellante. And you're watching theCUBE's coverage of the IBM Think 2020 digital event experience. Lisa Cisco is here. She's the global head of GoToMarket and IBM Cloud at Wipro. Lisa, good to see you. Thanks for coming on. How are you doing? Very good, thanks for having me. You're welcome. I'm holding up down in Florida. You guys staying safe? All good? Everyone staying safe, staying inside, working from home, like most of us. Everyone's doing good. So I want to ask you, I'm going to go right to it. Talk about digital transformation and I want to get your take and maybe share some thoughts that we've heard from clients. But digital transformation, you're kind of in the heart of it. You've got cloud, you're doing work with cognitive and AI and blockchain and the like. So what are you seeing in terms of how clients are adopting this notion, this digital transformation journey and how has COVID affected that? Great question. So hopefully the digital transformation won't always be about COVID, but there always will be a need for companies to move quickly and adopt new technologies and do things that are unexpected. Whether that's from an acquisition or an unexpected, competitive move or a new market that they want to be in. So any of those things can affect businesses. And what we're seeing right now is businesses who have adopted digital technology and by extension, adopted cloud as the backbone to that digital technology have been able to move faster in this environment. They're able to do things like work from home. They're able to ensure security is in place. They're able to give their employees and their customers access to information in a faster and more cost effective way. And so we're really not excited to have COVID but we're really, it's an interesting time to be looking at digital technologies and first mover advantages here. And the digital 2.0 era is all about enabling business responsiveness. And those are the things that we're doing with the technology plays that we're working on today. Yeah, I mean, the customers that we've talked to, the CIOs, the CISOs, they've said in many hard hit industries hey, we basically shut down spending with some exceptions, digital transformation being one of them. You've got experience in two areas that are being affected pretty dramatically by COVID. One is supply chain and the other is e-commerce. You know, supply chains are just, you know especially for a while or just in shambles or seeming to come back, you know, a little bit but what have you seen from the supply chain and what do you think, what kind of changes do you expect are going to be affected by COVID going forward? So again, this was an area that if you had invested in your supply chain and you have automated some of those processes you're having an easier time onboarding your suppliers and knowing where your shipments are and understanding what your forward-looking position is going to be, if you haven't done those things even though your IT budgets might be being slashed there are things that you have to do right now and so doing some of those things using supply chain, automation, on the cloud it's the right way for companies to go right now that find themselves in a predicament and maybe aren't as prepared as they'd like to be so some of the technologies that we're helping bring to market we're seeing results with things like five times faster adoption and 40% more cost efficient than if they weren't trying to do these things in an automated way using the cloud and so for companies that need help doing this IBM has some of the best supply chain solutions in the market and Wipro certainly has years of experience bringing those to our clients. And then e-commerce is the other one I mean obviously there's been an explosion nobody wants to go out if they don't have to we're ordering anything and everything online and so there's been a kind of similar situation right if you had your kind of e-commerce if you've been running water through the pipes and you've perfected that over the last couple of years or part of a decade then you're in pretty good shape but so what are you seeing there with e-commerce? If you didn't have a loyal customer base now is the time to really get used to interacting with your customers in that way so restaurants for example think the local mom and pop shops I live in a small town outside of Orlando and I'm seeing little businesses get online and so clothing and wine and things that they wouldn't normally see and dabbling in e-commerce so it's really comfortable for most people now to buy things online and we're seeing services that you wouldn't normally be having online things like education K through 12 all colleges everything can be pretty much bought online these days or consumed in a digital format and so I think again customers that have experienced in doing this are ahead of the curve and customers that don't are going to quickly find that they have to. I want to turn our attention to in the conversation to cloud and get your perspectives I mean I've reported a number of times that the IBM cloud it's not an infrastructure as a service or the race to the bottom obviously IBM offers infrastructure service but IBM strategy is not to try to take AWS head on in storage costs per bit it's really to bring value through its software estate and portfolio and help its customers really take advantage of the cloud model. How are you and your clients taking advantage of the IBM cloud? What kind of solutions do you have that are specific that leverage the IBM cloud? That's correct we have two solutions that we're working on building out with IBM and leveraging hybrid cloud so for an environment where 94% of enterprises have multiple clouds now they all have a combination of AWS or Azure or private clouds or IBM cloud and 73% of our clients see the ability to move between those clouds as a high priority and we are addressing that with two main solutions that we've built out at Wipro one is called our boundary list enterprise solution and you can think of that as the infrastructure and the knowledge we've taken the knowledge from thousands of successful hybrid cloud migrations that we've done and we built it into this framework to help our customers be able to have a single dashboard and manage their view across hybrid cloud in an automated way and be able to be nimble and move between those clouds as business requirements demand that they do and so that's the boundary list enterprise side the other side that we're working on with IBM is the application and integration modernization we have a solution that we call modernizer and that is using some of the IBM technologies some third party technologies and again the Wipro knowledge from our successful engagements and making it so that we can easily see what the workload is gonna be to contain a rise and have a single integration methodology that we're going to be bringing to our clients to help them be able to do this in an automated in a better way, a faster way, a more economical way. So those are the two things that we're working on now some of IBM's products are under the covers things like multi cloud manager some of their DevOps and automation tools and there's some tools again from third parties and from Wipro that we've brought in there as well. So the boundary list enterprise I mean the idea there is that you've got a layer that allows you to go across clouds and have the same experience whether you're on-prem, whether you're in an Amazon cloud and IBM cloud, Azure, wherever, is that correct? And it's a single sort of cloud experience. Single dashboard, peanut glass so that you can look and you can serve in an IT environment your constituents the best way possible so that you're not locked into any cloud vendor and you can take advantage of where your workloads need to go. And the modernization piece, the modernizer talk about how clients are approaching that where do they start when they modernize their applicants that they do a kind of and you help them do an application portfolio assessment they identify the high value workloads in their portfolio maybe the ones that they're going to sunset is a rationalization exercise the first step maybe you could talk about that. Every client is different but if the client was to approach us and recommend the best practice we actually have a free two week consulting engagement that we use for our clients that take a look at the workloads that they have and potentially will want to move to cloud. We help them organize those workloads and figure out what the low hanging fruit will be the things that will take a little bit more time the things that are going to give them the highest bang for the buck and we will make some recommendations to them and that two week engagement about how to get started. What about the, I'm going to shift gears talk about what you guys done in India with the Novus lab what is that all about? What kind of expertise is there? How does, how do clients take advantage of that? So, Wipro and IBM had off the press soon to be announced we've just built it and we're soon to launch the IBM Wipro Novus Lounge Novus is the Latin word for new or for innovation and that's what we plan to be doing in this lounge together so we have Wipro talent, 150 seats where we'll have clients and different experts coming in and residing in that center as well as access to all of the products I just talked about we'll be working closely with the IBM GSI labs and bringing in new technologies building out new solutions so everything from taking supply chain to the next step to adding additional industry solutions one of the first things that we're going to do in that IBM Novus Lounge is take advantage of the new IBM financial services cloud which is going to be a covering cloud focused at that industry and we're really excited to get started working on that technology to bring it to our clients. So that's an example of an industry solution and it's what, it's optimized for banking and financial services, explain that if you would. That's correct, so IBM has worked with their clients in the financial services industry and they have packaged up some of the governance and security and regulations that are needed for the financial services industry and they've put that into a solution that they'll be rolling out shortly and I'm sure you'll hear more about it at IBM Think and that solution is going to be based on the industry guidelines by country rolling out in the US and then shortly to Europe and we're going to be able to use that to jumpstart a lot of the workloads that we want to bring to our financial services clients without having to make them reinvent the wheel for all of the governance and security and regulatory things that they need. Well I can see you guys doing this across multiple industries kind of an out-of-the-box, tune something for retail, government, financial services, manufacturing, healthcare where you've got the requisite of security and compliance edicts depending on where you are in the world, if it's a global organization you're able to identify what those local laws are, maybe there's certain analytics capabilities and dashboards that you'd include, is that kind of the right way to think about this? That's exactly where we're headed and we're already starting to talk about healthcare as the next industry we'll be tackling after financial services. Yeah well I mean healthcare is, they're so heads down right now, hopefully they come out of this and take a little breather and then can really get back to some of the more strategic things that they want to do in the industry. I'll leave you with the last word, kind of where you see the IBM Wipro partnership going, what's your vision for that? We really like IBM's approach in terms of avoiding vendor lock-in, we love what's happened with the acquisition of Red Hat and being able to use that technology more easily in our solutions. We think that the industry approach is the right approach, all of those things will have our focus in the Noon Dove's Lounge this year and so while things are unusual on this current environment and we have a lot of things that we have to do immediately to help our clients just be able to survive, we're very much looking to the future and what we can bring when this is all over that will help our clients make sure that they're ready for whatever the next response might be. Well Lisa, thanks very much for coming on theCUBE, we got a deep experience, I appreciate you sharing that with our audience. They saved. Thanks for having me. You're welcome and thank you for watching everybody. This is Dave Vellante for theCUBE and our continuing coverage, wall-to-wall coverage of IBM Think 2020, the digital event experience. You're watching theCUBE, we'll be right back right after this short break.