 The first item I have been trying to get to the bottom of this for I don't know six seven eight months maybe even a year I've got resellers that I'm good friends with that are like you're wrong Courtney quit saying that and I'm like But hey fellow buddies. Thanks for watching Amazing right all right. Let's get started Hey fellow buddies. Thanks for watching. It is time for the dreaded Viro policy violations Who got suspended? What item got removed? eBay video I'm not a big fan of these. I hate these actually I want to see bolos not These items, but I do think it's important to stay educated So how this works is I posted this in my bolo buddies facebook group and I invited Members of the facebook group to share their virows and their policy violations Items that they have had removed from ebay for any specific reason I have asked them to include screenshots of the actual item that was removed if they have it And I've also asked them to provide like a screenshot of what ebay sent them now. Does that always happen? No It doesn't but I am going to read What they wrote to you guys and give you as much information as I possibly can The first item I have been trying to get to the bottom of this for I don't know six seven eight months. Maybe even a year I've got resellers that I'm good friends with that are like you're wrong Courtney quit saying that and I'm like But so and so was told this by an ebay rep and da da da da and back and forth and back and forth and it is just I don't know you guys. I still don't know. I'm going to tell you what happened to this person. Um And and I it happened that's all I can say is it happened. Is it happening to everyone? I have no idea. Is this allowed? I have no idea I pulled all mine. Okay, so if you're you're probably already know if you've been here. Wow Perfume. Okay, so here's the big debate We know for sure that used perfume cannot be listed under perfume However, many people claim and say that ebay has told them that used perfume can be sold under collectibles perfume vanity collectibles Okay, I pulled all my perfume off ebay to me. It's just not worth the risk I I mean why risk it if somebody was told that from an ebay representative I'm just going to take mine down. So that's what I chose to do We all are adults here and can make our own decisions, but I'm going to tell you what happened to this gal. Okay Here's what she said I had new fragrance bottles listed on ebay with no caps and I got a warning from ebay that perfumes had to be brand new Okay, so let's start by saying she got this warning When they were under perfume new perfume not under collectibles. So ebay sent her a warning So because of advice on reseller pages People said you could list partial bottles under vanity collectibles So I moved my partial perfume bottles into that category and I removed mentioning how much was in them And was just selling them as vintage perfume bottles I then got a three-day suspension and was told clearly by two ebay reps that fragrances Have to be brand new or empty bottles can be sold in collectibles But they have to be empty in the title description and have a clear photo of an empty bottle It's been a wow Or it's been a way to sell partial bottles for a while But ebay is cracking down in the past two months. This is what she wrote. Okay Now here is um the actual thing from ebay and I'm going to pop it up here for you guys What activity didn't follow the policy the cosmetics you listed were used or samples I'm sorry used or sampled due to hygiene concerns local state and federal laws we prohibit the sale of used cosmetics Including those that were sampled. We appreciate that you chose to utilize our site But we must ask that you please not relist in this case Applicators are not allowed. That includes products such as skin moisturizers Sunscreens perfumes lipsticks fingernail polishes eye and facial makeup Preparations shampoos permanent waves Hair colors toothpaste and deodorants use cosmetic brushes Can be sold but must be thoroughly cleaned Cosmetics, colognes perfumes and lotions must come in the original container Handmade cosmetics must comply with governmental or government regulations Sorry, this is really small The date of the notice and your other listings will be hidden from search during this period Listings will automatically be restored and show up in search results after the end of the temporary restriction Any fees paid or payable for listings that are ended and or hidden from search will be refunded or otherwise credited to your account Listings that don't follow the policy in the future will will result in similar actions including a seven-day restriction on your account So they're saying if you do this again Violate I think this policy the next restriction will be for seven days Okay So here's my thought when I think about used Like applicators like, you know, you put on eye shadow with an applicator like perfume. You just spray it It doesn't like nothing Touches your skin or your body. It's in a bottle and you spray it So I feel like That doesn't really touch anything to make it unsanitary, but I could be wrong um Lipstick makes total sense. I mean you're using the lipstick now the splash So a splash does not have a spray. That's literally something that you have a bottle It's open top and you splash it onto your arm So that would physically the liquid would physically touch your body and go back into the bottle So that makes sense, but the spray I don't know so, um Somebody wrote interesting Um, they called ebay for one of their stores in the last two weeks and they said you can list if no applicators, powder puffs, etc in vanity collectibles If this is a current policy ebay needs to retrain retrain their folks before they try to work on sellers. Okay And then she wrote well, maybe it's holiday staff, but with the authority to give out a three-day restriction and threaten worse Um, one I was transferred to another, um specialist. So she talked to two people So I don't know you guys can make the choice on your own You're all adults here. You can decide if you want to list perfume under collectibles or if you do not But this gal right here got a three-day suspension for selling perfume And it was under collectibles So We're going to move on to the next zero. I spent seven minutes on that But it's something that just keeps getting talked about and um, I really just wish there was a clear answer, but I I just keep hearing people saying I called ebay and they said yes, you can I called ebay. They said no, you can't this right here is a written thing Three-day suspension from ebay for that very reason. So you guys do with that what you will um All right, let's go back up here to the top I wanted to talk about that one first to make sure everybody sees it I also want you guys to go down to the comments and tell me Has anyone else been suspended or had perfume removed that was under collectibles? Okay, if everybody can come together and let me know in the comments If nobody posts. Yeah, I've had this happen to me then Maybe this was an isolated thing that was an accident. I don't know but again, I've been hearing this for months upon months and I've also I got other people telling me to quit saying it. So I don't know. That's what I've got for you. All right So here's one sold this item to a lady on australia She called australian customs officials to make sure that it was all right to send they said There would be no issue elk is not an endangered species Even so gsp would not forward the item. They kept it. She said I got paid and the buyer got reimbursed But they destroyed the item I was told by ebay that it would be incinerated. It was handmade in 1906. This is what it looks like okay, so I did get an update on this and The item ended up going to another company Who was going to sell the item and she did end up getting her item back. So that is Part of the story. I'm not going to go into the full details, but it did not get destroyed. So that is good Here let's see. She does give an update She said after about four days of searching. I found that the item was not destroyed It was in fact resold to a company in michigan I think that gsp maybe sells some of these items to the other company And then they probably relist them on ebay without international sales. I don't know it makes sense to me I mean, I feel like they're kind of doing us a favor because they're refunding us our money um the international buyer is getting their money back and No money is lost. You see what I'm saying. We're still getting our money This company gets the item and then they resell it. That's how I'm understanding what she is saying But um, she wanted her item back. So She didn't want it to be destroyed and um And then she found it on ebay. So I think she got it back if I remember correctly. All right My aflac duck Golf cover was removed for being recalled by the government over led concerns But I looked it up and only one recalled was the one in a doctor's suit eBay was like, sorry Okay, so I've talked to you guys about this man. We've got three in a row where uh, we're kind of going into some conversation So I apologize. This is the aflac duck cover that she had removed from ebay Um, I talked about in a video before I had a doll And when I went to list the doll I got the little pop-up that says this is a recalled item I went to the area. I forget what it's called where it tells you about recalled items and I tried to search that item My item was not a recalled doll but something In my title flagged it as that so to me. I'm like if this is getting flagged now There's a good possibility that even if this is not a recalled item eBay is seeing it as a recalled item and I might get hit with an item removal Or a suspension. So I just don't list those items. I play it safe and I will not list them. Um, but Like right here the same thing happened to her the one that is recalled for lead Concerns is a doctor's suit. This is not a doctor's suit, but it still got removed So And she still got hit with a violation and eBay said sorry, so If it's not recalled it's not recalled But if ebay picks it up as recalled and still gives you the violation that stinks because then that's on your account um All my pottery barn items were removed until I showed them receipts of purchase. Thankfully I purchased directly So I was allowed to post again somebody put because of vero um And then there were mean comments and this is exactly what I don't want in the group you guys If you're in my bolo buddies facebook group and you see a mean comment Please click on those three dots and report those to admin and moderators because we will take care of those comments Those people the comments will be deleted. They will get a warning or they will just be kicked out of the group depending on How bad and how mean their comment is and what i'm seeing here is just It's just childish and Not appreciated you guys try to be adults and help people out And if you don't want to help someone out just scroll Don't make it harder for everyone else. You don't know what people are going through You don't know what level they are in their reselling. Um How long they've been reselling they might be brand new asking a question. Just be nice be nice or just scroll Please it's a big group. There's 77 000 people in this group and um as moderators and admin We are doing the best we can but please report You can do that by clicking on the three dots if you're on your computer Or if you're on your phone, you just hold your finger on that comment and it'll pop up that you can report the comment Okay, so appreciate all of your help. Um I've had people say uh to me that it reflect it reflects badly on me How the people in the group act and i'm like you guys I am doing the best I can and I think For those of you that watch my channel, you know that I am not okay with people being mean to each other It's just not acceptable. It's also under the rules of the group So I still didn't get to the bottom of this. Um It says that they used Viro as the reason But it looks like she um Provided receipts so she may have been a new seller and if these were new items quite possibly ebay could have asked her for receipts Um, I'm really not really sure as far as I know pottery barn. I Don't know anyone else that has ever had an issue with it, but that does not mean that um It's not a Viro. So if you have sold pottery barn and had an issue Please let me know in the comments a lot of times It's the new items that are current that can also be like they watch for those Diamond wood matches strike on box hazardous. Yes, those are under the hazardous materials. So, um I don't know if she said they were taken down or what exactly happened I know that they have changed a lot of the policies for hazardous materials on ebay like to include the Bubble lights. That's one of them LED multicolor light bar with remote and app control product safety poses health risk Don't know never heard of that before I don't have any pictures of any of these Vintage corning wear electric skillet ceramic hot plate. So I know that there's a corning wear Like picture type thing that is definitely on the recall list But this is a ceramic hot plate Um recall had two listed only one was Viro the other one just sold about nine months later So I'm gonna say that she got lucky and the other one didn't get caught Or it was specific to maybe a certain style or Year that it came out What I will say is that ebay can go in to your solds and give you violations After the item has sold. So please be careful Uh wooden tobacco cigar box cuba anything cuba you cannot list. So um Embargoed goods policy. Yep. Anything cuba don't list it People are getting hit with that left and right that has been in every Viro video. I think I've done um hypotherm electrode plasma Viro patent policy Not sure what that is, but if you have one listed you might consider taking it down Vermont county store or oiled tablecloth. This is what it looks like. I said, do you know why? And she included this photo right here It says we had to remove your listing because it didn't follow our Viro unauthorized listing policy copying pictures text logos or other copper Oh, sorry guys Copying pictures text logos or other copyrighted materials without the rights owners permission is not allowed Your listing was reported for using the rights owners copyrighted text without authorization When listing this product, please do not copy text into your description from websites catalogs and other sources And only use text you have written or get explicit written authorization from the rights owner To use their text on ebay So what has happened? It wasn't removed Because of the tablecloth. There was nothing wrong with the tablecloth. She found this tablecloth Probably on the original site or in a from google lens or whatever and she copied the verbiage And put it into her description word for word. So you can't do that. What's that called like, um Like when you were in school and is it just copyright? Is that what it is? Oh, I cannot remember. I feel like there was something that it was called when I was in school Like when you would like read a book and you do a book report and you would like copy it word for word Anyway Made me think of that kind of off-subject Minecraft torch recalled due to safety issue, but still lots on ebay for sale sold quickly on facebook marketplace If an item is recalled There is probably a safety hazard reason This is probably going to be in the hands of a child So i'm going to say if the item has a recall Don't relist it on facebook marketplace. That would be my advice Plexiderm they claimed it was counterfeit. I got a three-day suspension, but they But contacted them via email provided it In the ebay message bugged them until they reverse it and now i'm an authorized seller The decision was reversed and the incident was removed from my account Always always contact the company most of the time you can get it reviewed and reversed three times. I have So it's a rapid reduction serum clinically tested results visibly reduces under eye bags and wrinkles So it's some type of skincare Uh, so the company just didn't want them selling the product. I don't know what becoming an authorized seller means um, I know like they do a lot of that over on amazon, but Apparently, maybe this can happen for ebay also How did you become an authorized seller Just by contacting them about the restriction and going through that process and stated that since I have proven the items I sell are not counterfeit. I would like to be authorized to sell their product and they approved it How did you prove it I get these on occasion from a friend who buys cvs pallets And it says create a invoice So, um, if you get pallets, it's probably going to be on your manifest. So Vintage corning wear coffee percolator two different kinds due to a recall They gave me a warning that I should not try to relist this at all. Yep. The percolator is definitely a Vero for, um recall Somebody said I have one also. It is a rare design. Not sure if I can sell it for parts or if I should even try listing it Um, I'm gonna say I would not try to list it for parts because you don't know which part is faulty And you're still gonna have to use that in your title, which is probably going to be picked up by ebay Um, let me know in the comments if you agree or disagree with me on that. Would you part out a, uh, Corning wear coffee percolator. I've heard a lot of people say do not I have listed swiss style knives and ebay took them down due to using the name swiss in the title So don't use the name swiss army. Um, okay. So yeah, that makes sense Turns out it's probably caribou skin. Okay. So here is the picture Which is just interesting in itself Um, and here is what the violation says I'm gonna have to get close We had to remove your listing because it didn't follow our animal products policy products from endangered or protected species Are not allowed and other wildlife products need To include specific information Please understand that you listed seal skin item on this site item items derived from Endangered or threatened or extinct animals are not allowed on this site. Please don't relist such items on this site So That's what it looks like. I don't know what her title said. Um, I don't know if it said seal skin Zippo lighters somebody put really what kind what did they say? There is a zippo category I'm like, can you attach a photo of what ebay sent you about this violation and crickets? So I don't know. I've never heard anything. Maybe it was a counterfeit Maybe it wasn't a zippo lighter. It looked like a zippo lighter and they called it a zippo lighter that could get your listing removed Um Everybody's like what? Huh? So I don't know about that one Uh, I've never had any issues with zippo lighters. Let me know in the comments If anyone has ever had a zippo lighter removed Not quite a violation, but got an Arkra techs. Oh this word this word Listing removed for using a stock photo. So it's not the item It's the stock photo. It was actually my photo and I contacted the company with the email eBay provided and proof and they reinstated my listing So it's worth it to reach out if you're not in the wrong. Okay So they removed it because they said it was a stock photo But what probably happened was her photo was just really good She probably whited out the background and it looked like a stock photo when it was not So she just had to prove it and it looks like everything worked out and it was reinstated. So, um That's good information right there Weather tech cup phone holder just a warning and post was removed Somebody put uh or I put did they say why do you have a photo of warning? No, it was a long time ago I think they stated it that it was copyright right infringement of the photo It was my photo with the background removed. So again, somebody else getting hit with um Where they thought it was a stock photo when it was actually their photo Okay, Christmas bubble lights. Yep, they said it was a harmful chemical Mine weren't vintage. Yes, they are taking all of them down vintage and new Um, somebody else put I got mine taken down too, even though there were a ton of others listed glad I sold mine a few years ago um If you search ebay at least the last time I searched ebay for bubble lights Nada, they are gone. eBay is cracking down on those. So don't list them because you're gonna get caught And they're just more than likely just going to send you a we remove this item. Don't relist it But let's say they send you that and you list it again And you list it again and they remove it again and then they remove it again That's when you're going to get your suspension. Okay, so ebay is pretty good about giving warnings Before this before they give the suspension All right, you guys, thank you so much for being here. Let me know in the comments if you learned something new Also, I asked you guys a lot of questions if you can answer those questions and help everybody out in the comments That would be greatly appreciated Really would love to get to the bottom of this perfume thing. All right, you guys If you have a vero or a policy violation that has happened to you I'm gonna put up a new post over in my bolo buddies facebook group So if you can head over and share that with the with the group so that I can put it in a video I would greatly appreciate it It'll look something like this and it will be under the featured announcement section of my bolo buddies facebook group Thanks so much for being here. If you're new here, I would love for you to subscribe Let me know how you found the channel and thanks for watching If you have a vero golly golly