Practice Management Handbook





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Published on Sep 3, 2009


An appreciation by Phillip Taylor MBE and Elizabeth Taylor of Richmond Green Chambers

As the legal landscape has changed and continues to change following the passage of the Legal Services Act in 2007, getting hold of this latest publication from the Law Society should become your priority if you are involved in any way with the management of a practice.

Under the able editorship of Peter Scott, the Practice Management Handbook brings together a team of contributing authors, each with specific knowledge and insight of particular areas of practice management, from financial management, knowledge management, IT management, people management and client relationship management, to e-business, marketing principles and discrimination issues.

In all, we think its fair to say, that every aspect of practice management is covered in this fully updated edition of the Handbook The practical advice therein on how to develop and implement strategic plans for every aspect of a firm is invaluable. Helping you to plan for tomorrow, as well as today, each chapter provides coverage of cutting edge issues, including:
•determining the structure of the business in light of the Legal Services Act 2007

•developing appropriate policies on discrimination

•managing through an economic downturn.

Also addressed are the more complex and problematic areas of business management such as developing strategy and budgeting and measuring and rewarding staff performance. Managers will find a wealth of guidance on such matters as:
•structuring the business including the Clementi Report and the Legal Services Act 2007
•recruiting and retaining staff -- including selecting and developing people
•creating and developing effective client relationships -- including CRM strategies and technologies in challenging economic conditions
•e-business -- including e-billing, e-learning, planning and implementation
•marketing your practice -- including practice group and personal marketing plans
•IT management -- developing an in-house IT team and/or outsourcing
and of course, much more. If youre looking for the ideal guide to helping you improve your firms competitive advantage in the new legal marketplace, this is it.

As expressed by Law Society President, Robert Heslett, a better informed, results-focused consumer market demands greater value from the legal services within the context of widespread economic upheaval. In the coming years and months, he continues, an increasing emphasis will need to be placed on profitability and the need to cut costs while providing a service of value to the client. Sound practice management has never been more important to ensure that firms not only survive, but flourish in the new environment. The Law Society give the best advice possible here for a well balanced practice which all solicitors will find invaluable.

ISBN: 978-1-85328-788-6




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