 What's up guys, it's Kevin. Today we're going to talk about if your printer has ink light in red. And you get this message. A printer's ink pad is at the end of his service life. Please contact AppSupport. When you contact AppSupport and you find out you need to take a second home mortgage to pay for the service. Whatever it is, every time you clean a cartridge, the printer will suck up a little bit of ink and deposit it into the printer. So where did the ink go? It goes to either those printer tampons or goes to those little nice boxes that have a spout in the middle. Once it's new, you can see it's like a totally clean white. But then you get more ink after you use it and eventually it's going to look like this. The printer has an internal counter that counts how many times you use the pad. So if you simply just change it to a new pad, the printer will not know that you have a new pad. And you still have the exactly same problem as before. And also most of the times from what I saw as a new pad is not full at all, it just reached a magic number. So if you just simply using a software program to reset the counter back to zero, and that will solve the whole problem. There are quite a few software claims to be able to do this on the Internet. However, some of them has a virus, some of them pretty hard to use. And then their couple of them decides free, but after you download it, they're going to ask you to buy a code. And they do, they said free is a simulating reset is free, so you can simulate it. Anyway, let me just show you one software that I use for myself. I use the software from inkchip.net. It has a software to turn you printer into chipless. And also it has other set of software called WIC software. That's always inkpad counter reset WIC. Okay, and this is I'm going to show you today is WIC. Before you purchase their key. Here you can see, you can purchase here this price. That's $9.99, not a $900. $9.99. The first thing you do is you check if your printer is covered on this list. For example, today I'm going to reset my short color P600. Okay, you can see my short color P600 is covered. Now I can go ahead and make a purchase. After I pay for it and I get the key and then now I can go to the download. The download section is right below where you made your purchase. It's choose your language and I choose the English. You can see the file is on the way to my download folder. The installation is straightforward. Just double click and install. And after install, I can just click the window start. Here's a recent edit program. It's got a ink chip WSA to the English version. And then you can see a pretty intuitive interface. I'll click the WIC encounter. And here I don't see any printer. To use it, you need to use a USB cord to physically plug up your computer into the printer. You cannot use wireless. So now I plug my USB cord in. Let me just click this refresh it and see my printer just showed up. And now I can read the counters. See how much is in there. Actually it's a zero. I'm probably not going to reset this one. Okay guys, it's going to be a little bit loud here. We're going to extra try this, this printer instead, 2750. Okay, let's fire up our ink chip software. And we go to WIC counter. And now I'm going to plug in this printer and click refresh. And you can see there is 2750. And let's see how much we stand. 78%. So we're going to reset it. So we click the reset. And then we put in the key without. There you go. And it's okay. Done. I start the printer and finish the counter reset process. Okay, now we should start the printer. Let's read. See? Oh, 0%. What I'm suggesting is before you actually buy the key and reset it, go ahead and download this program and run it. From my experience, if your printer is not showing up on this list, there are two reasons. One is you got too many printers. Like me, you got 200 printers. It's really hard to find one. But if you're going to get one or two printers, you plug it in. It didn't show up. It's probably your printer is not on that compatibility list. So either check that list or check it here. Okay, I hope you enjoyed this video. Visit us at www.bchtechnology.com. Cheers.