 So this is not a tutorial video like I normally do this is a story video really has nothing to do with technology or computers or anything but It's something that I want to bring up so that people are aware even though I don't really care at this point in my life. So My birthday's coming up. I'm gonna be turning 40 by the time you guys see this video already be 40 And I'm ready for it. I've been in my 30s for long enough I mean no longer than anybody else, but I'm ready for a new decade and A good friend of mine from high school I don't see that often was nice stuff to send me a birthday card and in it He sent me a gift card to Starbucks now I don't go to Starbucks often because I don't drink coffee But I definitely look forward to getting myself a sandwich or a pastry or whatever else they have there But it makes me think back 16 17 years ago Before I was a firefighter when I was going through the fire Academy I got myself a part-time job at the Barnes and Noble cafe for those of you don't know Barnes and Noble is a bookstore and within the bookstore. They have a cafe which serves Starbucks coffee, but it is not a Starbucks and that is what the story is about So it's not really a story more of just a Conversation if you will so people Quite often didn't realize that we were not a Starbucks that we just serve Starbucks coffee You might ask well, what's the difference? So the difference is this a few things We don't have everything Starbucks has we had a few types of coffee and a few types of pastries But we didn't do everything Starbucks did we were a company that serves Starbucks coffee But we were not Starbucks the sign was very misleading because it was a green circle It said Barnes and Noble cafe and then in the middle they had the Starbucks logo and it said serving Starbucks coffee and Sometimes people come in and try to order stuff that Starbucks has that we don't that wasn't that big of a deal We explain to them and they go okay, but what became a problem was this people would bring in Starbucks gift cards place the order and go here's my gift card and we go. Oh, sorry. We're not a Starbucks And people go. What do you mean? Look at the sign? I'd be like, yeah, look at the sign read it It doesn't say we're a Starbucks says we're serving Starbucks coffee now I tell people the story and they go well, that's an honest mistake and yes Yes, I get it was kind of misleading and we're in green aprons It looks like a Starbucks the sign has a Starbucks logo on it and I understand people not realizing that we aren't a Starbucks but Once I pointed out people would get mad at me and be like well I got a gift card. I want to use my gift card. It's like well. I don't know how you expect me to do that I've explained. We're not a Starbucks. We don't have Starbucks systems I can't do anything with your gift card and people will get mad at me. So the point of me telling this story is to Kind of point out and I think most people would know this is just you can't get mad at a worker for the system, right? And I don't know people act like they if they yelled at me or asked for a manager It would change the situation But there was absolutely no way for us to take Starbucks gift cards because we were not a Starbucks I compare it to you going to a grocery store like Publix or Winn-Dixie or wherever grocery have near you They sell Starbucks coffee there, right? They sell the bags their coffee You can't use a Starbucks gift card there, right? Just because it's a Starbucks product It's not a Starbucks store. We're the same thing. We were just cooking the coffee or Percolating the coffee when you don't percolate it. Whatever you would call it. We would heat the coffee up for you But it was just so hard. I mean I get the confusion but I don't get as Once it's pointed out why people would try to argue and fight and think that it's going to make a difference Because I don't know what they expected us to do And it happened quite often and and people would Get upset with me and ask for managers and stuff like that and insist that they take the gift card You know I get you know some people went oh, you know I can't I was planning on using that and I don't want my stuff Anymore Lee I completely understand that that's what I would do if I went someplace thinking I was gonna use a gift card And they wouldn't take the gift card I wouldn't been paid for the product unless I really wanted it But a lot of times when I get a gift card like I said I don't normally go to Starbucks because I don't drink coffee But I definitely look forward to using this and I'm very thankful a friend gave it to me But if I went to Starbucks, they said oh, sorry, we can't take your gift card for whatever reason I Wouldn't go well. Here's my I'd be like sorry. I don't want it then and I'd walk away So yeah, just be kind it's it's always crazy when you see someone getting mad at an employee For doing their job you can get mad at the company, but but don't get mad at the person behind the counter so Just be kind be courteous and yeah, if you're being wrong fight for your rights But don't blame the man in the middle. Have a great day