 Bear, do you want to do a roll call? Yes. We have a comment to be. Yep. Arlene Zorkman. Yes. Josh Jansky. Blood Pepper. Jenna Reed. Yes. Lauren Sally. Here. Harry Snow. President. Molly O'Donnell. Here. Lisa Gallagher. Here. Erin Daniels. Here. And Sarah. Here. All right. Next up on the agenda is approval of the minutes from our January 9, 24 meeting. Do I have a motion? I don't know. All right. Got a motion. Do I have a second? I'll second. I just had one question. One question. Good. Under words talking about land donation, it talks about portable housing at 9th and Terry, but all the information that was sent to us, it says 9th and Terry. So maybe that needs to be changed to 19th and Terry. Good catch. Any other modifications? All right. All right. We've got one more application with votes. All in favor say aye. Aye. Any opposed? Any abstentions? All right. Motion passes. Number three is designated to 2024 official posting location for LHA advisory board meeting agenda. So the official postings that we've done before are on the city of Baltimore website. So the application management portal, as well as the city of Baltimore website, and then the west side entrance of the center center. Well, that did remain the same. Anybody have any opinions on that? Please leave it at that as well. All right. Let's go to number four. Public invited to be heard. I don't see anyone. Let's go to five organizational updates. We do have an organizational update. We put the LHA assistant director position out there and we've had a small pool of candidates that are qualified, but we have decided to hire Lauren Selling as our LHA assistant director starting February 26th. So congratulations. We're super excited and happy. That also does mean that she would be able to serve on this board anymore. So the courts office is organizing around the board recruitment for the spring. And so I think that this, because your start date would be February 26th, this would be your last meeting on this board. But she'll still be here. She'll still be here just in a different capacity. We can just grill you at that point. That's right. So we'll have a vacancy on this board out of the next meeting. And then we'll go through that quarter through the process of the spring. Congratulations. Congratulations. Housing updates generally. So we're finally getting a housing team globally going on the LHA side and with the city side staffed. So Katie, I'll agree. You all know we'll be back Tuesday, next week. And then we also hire Kristy Weisman. Kristy Weisman. It's a super-placed dead police. So is that how many of us are there on the city side? So we have kind of raided over count. Kristy's my co-worker. Yeah. And so I think we're all really excited about kind of the trajectory of the staffing that we're bringing on board and what they can really do for us. Just from a capacity standpoint. You guys will be happy to offload some work. Just a little bit. I wouldn't call it offload. Distribution in a way that makes more sense. All right, let's go to number six, development project updates. Oh, there's one more. Sarah is moving from... Sarah's going to be splitting time in police and development service center. Sarah's going to continue working with us on housing authority issues. But Sarah is also taking on a coordinating role for what I'm telling you what you're going to be doing. So we've had a lot of silos with the smaller enforcement groups. So we've got enforcement of park rangers, parking... We have the supervisors. Those are the... Yeah, those are the four. And then we're basically... We've had some of the issues because public safety and those were touched a lot of the work that we all do. There's no shared data. There's no shared training. There's no shared education really. Really, really, so to speak. So the idea is for me to kind of be that conduit to get everyone connected with all of those things. And then training, like I said, they be sharing in that way. You know, if you have a police officer going to deal with something they don't know. And the code enforcement might have dealt with it earlier today. So that's going to be challenging. And we're getting a new recommended system for public safety. So I think that's good timing. So that will be... So the benefit for us is I think it's just more coordination with more city departments. So as we're meeting certain things or maybe we need somebody to drive by if there's a park ranger. So she's going to have a pulse of everything going on and I think at the end of the day there's some opportunities for us on the housing side in terms of how to leave and work more closely with other areas of your position. So lots of changes this year, all right. So what is your official title going to be then? Is it really long? Has it changed? I've been reassigned. So between Harold, Joanie, and Zach at least I have three to go to. Zach and Joanie are still trying. I think this is going to be an evolution to this in terms of what we're looking at but we know we need to do the work now. So it's okay to kind of lay aside and then we're going to continue working to figure out what that looks like both ways. Now, that is up in public. Sure. So a scent is heating up quite a bit. They're getting ready for building permits and metals and there's a lot of moving pieces going on right now. The goal is to get building permits first of July and close on the financing by mid-July and start construction right away. That is something that the developer really, really wants to hit for multiple reasons. That means though that we got to work really closely with building right now. Right now their timelines are not. We're lining up with our timeline. So we're going to have a conversation to see how we can help facilitate. There's new electric vehicle parking lot requirements coming out that this project is going to be impacted by which is wonderful for an equity lens for the residents down the road but in the immediate term it's a cost hit that we're trying to sort out and so I'm going to be talking more about that with you Harold. But I'm trying to get some information about the steps that they need to take. Of course they need to take them like now to see if there's any sort of waiver to help this project because it's one of those that are in progress and not going to make the cutoff deadline for grandfathering and it results in about 40% of the parking lot having to be either you be installed or you be ready and so we got around to capability by having it installed but not putting in the actual charger. So we're going through all of those alternatives right now. So this is every electrical permit that's issued by March 1st has to comply and this is specifically on multifamily. There's a lot more to it. This is a statewide thing but we're trying to scramble pretty quick to see what the plan is going to be and how we can figure that out. So I may, if we have enough information might be briefing the board on this next Tuesday I'm trying to see if we can get enough information first though. Well this affects the sweet spot as well if we're going to have to change we're eventually going to have to redo that right? Right, but it's a new electrical permit is the trigger so we wouldn't have that there and Zidia's definitely well ahead of the schedule. It's kind of because it's UV ready I mean there's like three different categories so one is basically just putting in a conduit and another is putting in the conduit and the transformer and then another one is putting in the conduit the transformer and the chart and so I think understanding what that thing is and it's going to be important. We're trying to get cost estimates PSAP right now to just see to qualify for these sessions? Although I do have since you brought it up you know we put the money in the county request department for some of the solar scouting we could look at augmenting that request to take that money and actually connect it to the solar system as part of the transformers for the car charging stations and maybe that could offset it because that's also that new technology that will tie into five river and 100% renewable in terms of how you do that in a different way because that is kind of another solution There's also a state opportunity that's due this Friday that Shannon the team is looking at that is specifically is charging a Colorado program so we're looking at all of this here in the next three days yeah three days immediately to try and figure out what the plan will be so we're just in a lot of that type of thing lots of fine tuning and firming up costs and timelines the early childhood education center we have applied for six or so grants we have received between the city's contribution of $525,000 of ARCA funds or ARCA interest earnings and then we applied for $750,000 of worthy costs we're only awarded $150,000 so we are at the just about the $600,000 $700,000 out of our $3 million that we need to include the ECE our Colorado Health Foundation app that's our biggest one we requested $2 million because our other Stolastron communities grant didn't come through and they are telling us that's most likely too much to ask for so we are not we have not filled the app on the ECE and we do not fill it here by about April it's not going to be a go so we are furiously out there I put in one I did some cold calls I put in one with the I'm going to forget the name of it off the top of my head but a foundation where the goals and I'm going to put one in with the Safeway Foundation because they do have their goals aligned and you've got the Safeway right there you can say that the employees could live on site and have childcare so that one I'm trying to put together we're just, it's all hands on deck on the ECE front to try and get that money solidified before so they, we need grants it has to be a grant we can't have a true loan on this one with repayments required and they are they were trying to set up a revolving loan fund and they wanted to give a million dollars to it but it would have to be repaid which we just cannot support so we're talking with them to see if maybe if we went down to 500 could you figure out a different mechanism so that's still in the works we still have that in the works and the Colorado Health Foundation we're going to be here we're just planning on it not covering the whole thing at this point and still reaching out so that is the time there as well because we really want to include it it would be real shame to get this far and not have it fund it when it's basically designed for the coin shell funding it's not the shell, it's the build out it's the build out so we are all hands on deck on that it's a large point, can you carve out this orange shell and what the mean is that's what we think with this work starting to come to plan B which that's when we're on the design meeting which is right after this we're going to start saying can we get a revised costume for this to show and then start filling it in as we get more funding over time that's the plan B, hopefully do any other big corporations like Walmart and Safeway have any sort of program like that that you've heard of like Target for example or do you think about Kroger to any extents or anything else major in town? so far you've reached out to multiple just cold call basically are interested in this but what I've done so far is really follow like the states childcare portal and then who contributes there and who is connected that's just the trail I've been following so far plus capacity is limiting the amount of research time but we did dedicate a good amount to it so just working hard on it for christen we have two buildings that are now getting leased up they're partially occupied thank goodness the next one the TCO is coming next one for the third building next week the fourth building is still a good month out or so so it is running behind but we are making moves so we've got people moving in and all of the powers that we have approved it moving to an income averaging project so I think we have just one set of consent documents to still sort out and then all of that will be settled as well so it's moving along yeah moving along as well I mean they're in full construction though still on target for the 7th September can you expand a little bit on recovery cafe yes so we've got two arms of recovery cafe going now so first we were trying to get them to build it suites it seems unfeasible partially primarily because they would have to have a ground lease because the land is owned by the partnership and the partnership would not subordinate a mortgage and so they're having trouble getting a mortgage to complete the build so what we have worked out with them they had a plan B working this whole time which we do about and work supportive of they are looking at purchasing a site and building from there to a different location and if the city has agreed that if they still bring in programming to the suites then we would still make a financial contribution to help make that happen and so that is the plan right now and actually they've already started programming at the suites so we're going to be briefing that to the board on Tuesday as well where they started recovery circles there and it's been an extremely popular off the bat so we have a programming plan for them but I believe we went over this group and they're off and running we have services recovery services in-house and now we're just planning for if it really is this popular how do we build for more a second circle in the week and then maybe we've talked about could we tap into our via contract through the connections to the city manager's office to see if via can pick up residents and take them once per month over to recovery cafe's current site for their open mic nights, like social events so that is the status on the project I'm going to pull for this right now 12,000ish I think we said 10 at first 10 to 12 from my contingency by how to support this project and part of it is because a lot of people volumes that we have from this entire core responses the more we can support them in this work the better it's supporting the overall system so I can really see an ROI on this since I've done my contingency I think the food costs all the food costs are in the first circle have some money to tap into the via and then we'll be watching it closely if we need to do another circle then I'll pull us another probably not be doing this so is there any way that you could tie transportation with the microtransit that's coming out? yeah we have to see what the RFP is going to be but yes I think that's the thing once we get the RFP and see what that's going to look like it could be in that microtransit connection number seven items for input from the LHA Board of Commissioners LHA Goals 2020 to 2024 will be serious okay so we have a document in America looks like there's a little bit of cutoff but I don't know if you are so this is something that I plan to present to the board next Tuesday you've seen this we went over this last year this group helped formulate these goals back in 2022 and then last year we reported on our accomplishments in 2022 and so what this does is report on what we accomplished in 2023 and what we would like to focus on in 24 so I'm trying to think about the best when we go about this I think I'll do kind of a high level summary of our own goal and what we really focused on and accomplished versus if we haven't then why okay so our first goal is really about resident communications and resident quality of life so our coffee conversations have been super successful I mean they are so valuable we get so much input from them and the residents really do participate and give us feedback and use in making our day-to-day decisions we also highlighted on here the extensive engagement process that we went through on the Village on Main really the big message there is the residents at Village got something that the Aspen Meadows residents didn't just by way of the Aspen project was right in that transition time between old LHA and new Village project and so we've used a lot of lessons learned to make sure that we went through this in the way that the Aspen residents told us they wish they would have gotten to do and so that has been so successful we have more positive feedback than negative we have our first round of residents out we have our first round of residents out at the hotel we have heard no issues or problems or complaints of any sort that are other than day-to-day managing of the small stuff it's been really a success I think the way that we went about it bringing in a real location team a professional relocation team and having these engagement sessions throughout the last two years to prep everyone has really paid off we did not finish our resident handbook that we wanted to have as like a welcome to LHA welcome to your community we didn't finish that but we did get it started and that will be a focus area for 24 I'm just kind of thinking out some highlights but if I have any questions go ahead and stop me well I have a question about the MSU project and how well that went in the facilities that you guys really did we did that at the Hart's Hall in the lodge we ended up not choosing to do that but for each event it was about a 2-3 hour class and we had about anywhere between 10 to 15 residents at a time but the residents were coming in and out from both properties interacting are you going to continue or is that there are semester is ending so we just have our last class not last week but the week before good are they going to be doing follow up we're waiting to hear because of groups that originally started only one has continued with it with us so in terms of other just resources that we brought in and partnerships we've talked about recovery cafe we have the Center for People with Disabilities that MOU was executed in the 23 and the services are picking up now this year we did complete our community managers handbook this is something that the board and staff have wanted for a long time and that's complete we're just in the rollout of it now research efforts across other housing authorities on how do they measure quality of life we have not tackled that in 2023 capacity but that is something we already have we've got a media inquiry here a couple weeks ago about somebody reaching out to housing authorities across the region asking how do you measure resident satisfaction and we have not done a full resident satisfaction survey of sorts what we have done is those community conversations that was more of a narrative and really trying to that was our and back in 2021 so I think that was valuable but it's not something that we could measure necessarily so that's something that we could look at for 24 years yeah I think that's all tied together any questions about this first goal at all or suggestions too if there's something that you see as could be a 24 focus area that is something that we could consider putting on here before we go to the board on Tuesday goal 2 is about core focus area so voucher development property management etc so this is really focused on that housing needs assessment that we did so this one is really really complete this pretty much this whole goal is complete at this point the grant that we did receive we have fully expended as of like January early February this year so we'll be closing that out here soon we completed that housing needs assessment and we have a dashboard that helps that we can maintain over time that will help show our needs and how they change and then as a result affect how LHA plans our developments to see what target populations should be like how often do we continue to use how often do we need the housing needs assessment so how often are those kind of down like every five years they are certainly done every five years part of the CBG program and then what we did was well give us the CBG and then some and so at least a portion of it is done every five years and then for us it's really in the future if we feel like something has truly changed like a pandemic or just kind of if we see the needs shifting then it would prompt the desire to do an update of course that might be depending on the grant funding availability but we'll definitely keep an eye on that in the next few years I think what we don't know is there's a lot of legislation being drafted right now that has the housing needs assessment as its component and so I think seeing where the state moves in terms of what they're going to require and frequency is something we're going to have to watch so generally yes you want to provide your input it wouldn't surprise me that there's something that comes out of the public board inside around three years just because of the interest in the state and what kind of use and what that means to your goals so so they can track how the families are doing it so more bureaucracy but taking us away from actually doing stuff to report so Goal 3 is really about our voucher program 2023 was a challenging year HUD did not increase our voucher funding even though in our mind we met all of the performance targets that should have resulted in an increase in funding so we're trying to engage HUD on that and try to figure out why and what to do for this year they were definitely not answering for quite some time but the fall is not a good time to try and call HUD since they did basically shut down we also started formulating and did some research around our regional relationship on vouchers and how we work with BCHA and BHP voucher program and really in 2024 we'll want to be able to really wrap our hands around that we've been starting the conversations but I think that our conversations will start deep-dives here this year overall we didn't have we really focused there was a lot of NOFA new funding opportunities released by HUD for voucher programs there was a ton in the end of 2022 that we looked at really hard to see if they would work for us and they did not at the time and then it really quieted down at 23 there just wasn't a ton out there but our voucher team we have a super solid team they are settled and established and they're ready for the next thing to see can we start really trying to grow this program so we're primed and ready we need HUD to be a partner in it and have those regional conversations and really try and make some headway on this in 24 don't expect HUD to necessarily be increasing funding across the board this year right? probably not since we're still waiting to hear from Mark Stone and Lodge to be increased by the next seven years so it's going to be a tough environment but we're ready with HUD though when we report to them do we tell them which ones are part of the housing space vouchers and which ones are project based vouchers or do they not care how we live in this do they care how we divvm up or is it just there's a mask you can only do so many but you can only do 20% but our space vouchers are not included in those because they're supported housing so those get excluded which is 40 minutes so that's why we reported that we're to place them in our board in terms of Yard-E is there any sort of part of Yard-E that we're not using for its full effect or you know the multiplication? I mean we found we found several things and just from feedback from other community managers that have used Yard-E to say do we have this do we have this so what are some of those examples so an example would be like they we lost the person that was doing our state reporting she retired at the end of December she told us coming on the community managers to do that reporting with the state one of the community managers reached out and said hey can we already do this for us so I reached out and they said yeah I mean the reports right there here's how we do it so I sent them and apparently it's working so some of them had to go back because they were just doing the time reports here wasn't in this person's so they had to go all the way back that was perfect because this report actually says like when did somebody move in the changes to their income and all of them can be reported on their rights for the state so that was one thing another thing was the cables having a better workload segregation duties having community managers see what's actually being charged to their properties there were several community managers these people wouldn't even chill out they wouldn't be in charge another one was like why are we paying for these maps let's not pay for these maps anymore I mean those are just some examples we also have been working in utilities because that was taken off to the workflow just so that we don't get paid in time but for A&M we could have people at A&M actually have utilities in their name and so if community managers aren't seeing this county doesn't know if it's supposed to be in somebody else's name so they recognize that or they recognize the problem like their water just increased like dramatically because we had toilet running constantly so that's happening so I mean there's definitely and there's probably more in yarding that we couldn't be paying for it's just finding those things do we have full advantage of yarding or do we have to pay for different uses so we have a package that encompasses a bunch of stuff that I don't think they set up in the beginning but then there are other packages that you can add on to so like our workflow and the payment package was an extra package but by doing that we went on a different platform and reduced some costs in other areas so it's just researching the struggles of community managers are having the struggles that HDB is having and even HDB is what it is some workflow areas like they're doing stuff separately when there's like a workflow that can actually just move that through the process so little things like that so part of it yarding on the city side we're moving into sales which we're starting off with our utility customers and things like that we've been working on we called it BCE but what is this I can't remember the stuff that I'm working on enabling caring communities which is we also new organizations I think across the organization so we may have core and lead working with someone if they're an older adult it's highly likely that they're working with a senior center and we just weren't seeing those connections when we did it was just pure luck with human intelligence so our utilities went into Salesforce we've been talking to Salesforce about enabling caring communities and at the time we started that work no one had that platform built so we were working with University of Colorado School of Health and they were working with an entrepreneur and we were kind of giving test cases within that five years Salesforce the interesting piece on Salesforce is that an ISS customer they have an API that is built for you already already that is working with the system so I want to learn a little bit about that because now we're going to connect the financial side potentially to the human side so that we're getting real-time information in terms of what's happening and then that in turn works with Power BI which then starts allowing us to create dashboards so there's a lot more work coming in this but it really is building these mother ships and then utilizing the API's that can pull the data so that we can start seeing certain things that's happening and I mentioned Sarah because the work that Sarah is doing is going to be real critical in Salesforce piece but that honestly will help Sarah connect to Kendra or somebody else and what really kind of reinforced this in my mind is that we were dealing with an individual that had a voucher and she was on a payment arrangement because of an income reporting issue and so when I was meeting with her in terms of had an accident so couldn't continue on the payment arrangement and so I met with her personally and what I mean she came in and she had a CARES form which CARES form of us is utility rebates grocery tax rebates that they get during a year but she hadn't done that and so when I started asking some questions we have 452 people on vouchers we house 4 what's number now 4 420 did you send vouchers so we have about 800 900 people right we are not internally proactively signing them up for the CARES program either on the voucher side or on the housing side and so when we look at their disposable income we've got to figure out a way to do this so Eric is starting to work with that with Maria to put together something where when we house someone under their voucher or in one of our units we're automatically pushing them into the CARES program so they get these other benefits from the city so it's kind of that glimpse into one person to your point about you already in that sales force is you need something that's connecting the thoughts because they're missing out on other benefits that we have as a city so we're going to continue working on that good Goal 4 is really all about development which we had plenty of headway we kind of talked about most of that already but the one thing that we did not get into was affordable assisted living which you'll see and it pops up in a couple places on here and that really was I think we've reported on this briefly in the past but it is going to be extraordinarily difficult we talked to people that have done affordable assisted living and you have to get into the Medicaid reimbursement world one of them flat out said don't do it like the system is not ready just is not ready for this and we were hoping to maybe rather than we could put money into development we then instead buy space in an existing place but that's an ongoing funding commitment and what we ended up having was with construction cost escalating so high compared to when we first set our ARPA allocation so this is all stemming because we originally set aside a piece of our ARPA funding to try and do something around this and every other project their gaps rose we had projects sitting in front of us ready to go so city council did say let's reallocate that amount that was set aside for affordable assisted living and done what we have and then try and figure out the best method to move forward in the future but we really did it great it was totally worth the exercise to go through and try and figure out the ropes and what are the key drivers and what do you really need and what will it take and it will take a lot but I think that it's still a worthy thing to try and keep on our radar and see what we can do and see how Medicaid reimbursement falls together and things like that that's really unfortunate because it's such a high need and it's close to impossible to bring together okay oh and I will say on this there's a lot in here mixed in this development is converting helping choice vouchers to project based vouchers so we awarded out 34 of our project based vouchers this year and so the village place village on the village just going to say the village cover the bases that's already we've got a half ready to go and those units have been assigned we did a lottery system for the residents to get into those units which is super super valuable so that is taking care of and then the other award allocations went to ascent so that will be coming on board and we will be working towards that getting into that into a half contract as well this year and then the Atwood project which you're going to attempt to go for live tech financing again and so we'll just kind of pull those and see if we get successful to be able to do those so that was a big goal when I first came on to LHA starting to transition in in 2021 that was something that Kathy and Karen really wanted to do just for help with our voucher program and to support development I will say that we get development proposals all the time and they always want PVVs and we are fully allocated at this point so our answer right now is we don't have anything available and we are until the voucher funding increases we won't have anything available so that is an unfortunate limiter for future stuff because everybody who does want those so that our future development we won't be able to add any PVVs as we get additional funding pretty much, back stop well then we may have to shift reality and some other things there's an interesting opportunity that is presented itself that would require some financing in a different way that would be both affordable and attainable what's interesting is that SYNC is working on an admin project it may be more than me to grant this down we actually have a conversation about sliding it over into this other project if we could but yeah it's okay next is our preservation of affordable housing so obviously the original name was the biggest target here which we're on track with we did put, Hearthstone and Lodge was on here for the 202 program so we did do a lot make a lot of headway on researching this and figuring out what will this take and what will it look like and so we met with HUD to go over what their process is and of course it's very prescribed and the timeline is very specific and so you have to do it you have to complete it within 90 days or something you have to take your budget approved within 90 days of your contract you have to time it extremely intricately well they're not approved today so I mean you would almost have to make sure you're under the threshold of just which is using 4% so even if you just had a 4% increase it would probably be approved already but because I answered the more that's why our projects are on hold and so this is planning an entire development with a refinance rehab and having it all set and ready to go so that you can hit that 90 day trigger point well the only refinance is the reserve replacement so HUD doesn't give you additional money it has to be based on refinance what your amount is budgeted for to move to the RAD program and if you have returns that's kind of what they look at you have returns to that additional work whether it's at the lodge or whatever so it's specific and has to be very well timed so we've been in touch with one of our consultants that we've used on some other projects just a traditional portal housing she knows a consultant that has done this and so we're engaging with him to say let's plan this out and what I feel like it's most likely going to be is we work at 24 to plan this out and be ready to pull the trigger in 25 of course if we could get all of these other little pieces to line up so that's what would be ideal because it has to be 24 we don't have enough time for 24 but we could plan for 25 if we have enough capacity to actually take this on I will say at 24 thinking about our staff that we're bringing on board and Katie's going to be in construction through September on Village as soon as Village is done with construction well actually overlapping we're going to be in construction on a cent and then Zinnia's going to be leasing up right at that same time we're going to be doing things in the works too so it's going to be a real busy year but we at least want to get that consultant on board so we can see what does this really look like how big of a lift is this and how well do we have to plan this so we also have on here the recent vacation of Aspen Meadows neighborhood so 24 is year 15 and traditionally in the past we would attempt to start a recidification process but we know that Chaffa is really looking for us to be more at the 20 year mark and we were able to come in under that 20 year threshold on Village on May because the last recidification it really only did critical system upgrades and not the rest of it so we were able to convince them that this should be looked at earlier on Aspen Meadows neighborhood we don't have as strong of an argument there so and also considering that it might be an okay thing for Aspen Meadows neighborhood to come a little bit later it doesn't have to be, we don't have to start this year with a low probability of success we could start in a couple years okay alright that's development moving into partnerships with service providers so some of this does end up kind of crossing over two of these schools that quality of life one that we first talked about so we've got we've talked about Center for People with Disabilities Recovery Cafe we've engaged children, youth and families to help us with service provision at Ascent so that's not in place yet but we've got that partnership established and it's coming we also worked on our positions to help improve service provision so the resource specialist position we tool that to be truly a resource specialist position serving seniors in all of our properties but not necessarily focused at the sweets because the sweets really just has a population that has a higher beauty of need it's more of a resource specialist so instead we're redistributing that and we've hired somebody that I have not met him yet but apparently he's wonderful that is just diving right in and then at the sweets where we've talked about changing that model for clinicians and really making sure that we've got the job description the community manager there reflects the high beauty of need and the trauma informed so we've been working that kind of on the back end on this so there are some partnership ideas on here that came up in 2022 that have not necessarily come forward into a full partnership yet true pace they did come out and did do education on Medicaid reimbursables for residents but we haven't necessarily partnered with them to figure out Medicaid reimbursables for any other formal partnerships yet but that can still be something that we look to do and then we've talked to the next slide but the federal funding that makes it free or certainly reduced but I think it's free primarily through the federal funding for residents has really covered that need for the time being and they've helped we've had events with them to make sure residents are connected to the resources to get that and that type of thing but we didn't necessarily do a bulk agreement at this time because there was another source out there they're currently doing handling events the last two weeks in this week they're at Austin right now just trying to get more residents signed up and inepted um Molly and I have a chance to catch up on this I had a lunch with the CEO of Montpete Hospital which is UCL and we had a conversation about and I also met with the CEO of Centura so three of us are going to have conversations about the hospital systems how we can work collectively on something even though they're in competition but finding an area that makes sense to work collectively and this was the item that I threw out just in terms of working with our housing authority residents and our voucher holders in terms of broader community health issues so we're going to start working on that just because we know that that will benefit them because of more work that they can do on the front end of individuals the less likely we are to have emergency room visits and we also understand what we would get the financial capacity of many of the individuals in terms of the financial effect of hospitals there's actually common interest amongst our three organizations in terms of calls for service, emergency room visits and so we're going to be having that conversation over the next six months do you hope that they're like are they in a clinic we don't know I mean the options are really kind of medallist and you know we talked about maybe on the side of the vouchers or even ask them though how they bring folks in to understand how to eat differently and things like that and they have their own foundations that can come in and support in terms of some of our other properties it could be that they bring in physicians or something we don't care about health screening we don't know what it's going to look like we just know that it's a common issue for all of us and so when I look at it on the police side I live near four properties and I see the number of runs that our fire department is making to all four of those properties and those are health related and so what does that mean in terms of calls for service they end up then going to either hospital and how do we minimize you know the calls for service but at the end of the day the severity of calls for the hospital for a long period of time so we know and it's bad to have this conversation but we know that there's a really significant financial impact but beyond that we want people to well generally and so it was just a brainstorm over lunch but they both are kind of committed to doing this work together and so we'll see where that comes we'll be out so when you guys are brainstorming I have you say you're talking about things that will bring people to the hospital but I think you have to say about some preventative care as well like eating sort of so inside yeah the preventative piece is key because that's really what's going to shut down you know obviously he doesn't want to be there but it's going to minimize that it's going to minimize the acuity of it the more you're on the front end working with folks and they know how to charge Medicare so the piece is to be able to tap into Medicare on some of this if they're the ones that are doing it and they know how to do it have the infrastructure maybe we can bring Medicare resources in we also talked about once that they become involved how do you get hope life or how do you get sleep and then slide in and then have really broader all of the systems in the community supporting what we're doing so I think I might have to mention Via we talked about Via a lot in this group but that was one of the major service partnerships that we had going on in 23 and we'll continue that in 24 and possibly expand there's other there's a lot of smaller efforts too that aren't necessarily community partnerships but staff on their own Lisa and her crew have put together a donations program at the suites for essentials for those that are moving in with nothing that has been really a positive experience I think and it's just been a win-win I mean have we had any issues with it it's just been really great we have residents who don't need the help from the management wanting to donate so it's going both ways other residents helping those who need it I think that's just telling given capacities tough but we have managed to establish some great partnerships and we're managing to kind of do what we can just in-house to make things better for so the next goal on the last page this is more affordable assisted living so we've now talked about this on the building side and maybe modeling different types of partnerships to try and make a dent somehow for now and then really with a long-term goal for this so I'm not going to rehash all that number eight formalizing a partnership with a provider to establish facilities for early childhood education programs alright so we talked ascent we brought in children youth and families for that what we have not done well we could once we get through this process with the ECE on ascent and we built that partnership with the wild pump then I feel like we could use that knowledge gained to see okay what's next what else could we do but generally we've tried to what have we brought in for families at AMN obviously we only have one true family property existing that's only 28 units so it's not a large number of families that we're talking but we have brought in I think this was 22 though when we were doing those connections seniors to kids connections we're doing that but we've had we've been inviting them to some of the ascent meadow stuff with the kind of permanent thing we have them come in and doing craft events every six to eight weeks at all the properties they're now excited to come do ascent seniors we have just different our single to mild parties going away parties just different things on the side we're inviting ascent neighborhood into that to start building that whole relationship this is kind of a an offshoot but we did also bring in the Eagle Scouts to do a project at Spring Creek and Fall River where they did garden beds for us and they brought they got Home Depot to deliver plants and so they're that's a smaller we're targeted but we are trying to engage huge organizations to try and make some headway I think there's a lot more we could do though in time especially when we have more family families on site and then finally home ownership pathways and opportunities so we have not completed much in 23 on this but we did hire in the very beginning of 24 on the city side our home ownership program specialist that as we have and we have the 185 units of for sale affordable attainable housing that we're going to gear up in 24 to do a lottery process and start getting a pool of fires ready to go and with that that now is our opportunity we have the staff member and we have the project coming where this is where we can use to kick start talking to our residents about preparation for home ownership and using the Boulder County housing counseling that personal finance coaching program to try and get people here that so I think 2024 is a good year for this one okay so overall those are the goals that we're set in 22 I feel like LHA is moving at light speed that some of these goals are still totally applicable some of them were ideas at the time but the world has morphed there's a whole slew of things that we've completed that weren't even anticipated in 2022 and I just want to kind of highlight those and then see about what you can do in the future so we've staffed three different federal funding sources which by the way is not an easy job to do ADA accessibility improvements across all the properties and do the new playground at AMN and across the entire parking lot at our stone lodge and we'll bring in the security cameras in 24 across all the properties to time for the city system there's a bunch of capital stuff that we've been working on just for really it is for quality of life and getting our properties to be as good as they can be and so that is not reflected here but we've completed all of those projects except for the security camera in 2030 we sold 615 main which was hugely beneficial to the center for people with disabilities also we got services out of it also that was a financial plus for the housing authority we we haven't there's nothing about meth on here but we've been doing a ton of work on that with the new cleaning company that we're testing out and the detectors that we've been working on so that's not reflected here I think I might have it on here but I did mention the declutter events that we did it's basically hoarding prevention across all the properties where we brought in dumpsters, we organized an effort for people to declutter what they were wanting to and I think that all the residents were super happy with that it was just an opportunity where they don't always have somewhere they would like to get rid of something but they don't have a way to move it out or put it anywhere elder share volunteers I think I did have that in there I just probably skipped over it we updated our property tax exemption policy which sounds kind of dry but honestly that's it brought LHA into the income averaging world and prepped us for that entire world which is clearly the the path forward in li-tech so it seems we did the Adrian House which is in 2019 city council directed staff there are multiple houses that the city owns because they wanted to purchase the land for your open space or water and they had houses and some of them were vacant, the Adrian being the first one where on the city side we spent over $200,000 rehabbing it so that we could rent it to a low income household then we completed that the property management agreement basically all of the structure got in place in 23 for LHA to be able to manage that and we have it ready to go it turns out renting it is incredibly challenging but we're getting there it's Weld County with voucher programs in Boulder County going into Weld County Weld County Housing Authority is not necessarily super responsive but we're trying to get a household in there preferably with a voucher and we made headway on our asset transfer from LHBC to LHA the Spring Creek property has one approval left to go before it's ready to be transferred into an LHA asset and then Christman will come next and so that is still moving forward we've been working on that or having our activities work on that for us over this whole year and then talking about we overhauled our city vehicle purchase and snow removal programs completely overhauled that for operational cost savings and to get better service to the President so there are some things that are not reflected on here that I wanted to make sure we highlighted about what we did in 23 because it was a really big year and we're back to feed into our plans for 2024 and beyond too so the question I wanted to ask is A, is there anything that you would recommend that the Board get in here at the focus area for 24 and B this isn't the prettiest way to do this I would love to spend the time to make this much more of a functioning document but what I would really like it to be is more of a living document that we can add goals to and remove old stuff so that's an effort that might be for the next year but if there's any ideas from this group on the best way to keep this alive rather than a spreadsheet once a year we may help with this too from our strategic integration group because this is a counted goal so this is the stuff that I'm going to want to be pulling into Dashboards and put our feedback in terms of goals like the closing down of HBC I think that could be just a goal and just getting that done well now it's not closing down but it's more a thing to it's more a thing to the we're trying to use it as a charitable organization so that is I would say certainly a goal where we really want we've talked about how many opportunities we talked about where if we could have somebody really able to focus on that charitable side of the partnership so bringing that money in that would be really great and LHBC is our vehicle for that Paul Rivers the problem because of the way that it's structured far out of the pot but when we do that so how we work with them collectively and the charitable this is going to keep it so how can we automate it when people are more engaged and I think the other thing that's changed is with all the development they are doing something like that so there is a different interest in wanting to stay involved I think we were wanting to were they wanting to disengage was when there was a development going on so where we're just going to work with the charitable piece I think is the same one then eventually well I guess we would always keep LHBC then open as a charity side but transform the property now into LHBC I would just add that the big topic of discussion that's going to start this year is IDD housing I don't think that that's been included intellectual disability developmental disability housing there's lots of money at the county level there's no levy for the county so there's millions of dollars to tap into services which are the hardest part to underwrite most service providers you got to twist their arms to underwrite for 10 years 15 years it's impossible but this is a fund that's not going to go away so it is more possible and I have great connections with the website and the HHS we've been trying to do it at will be part of these two which I will no longer be focused on so I would like to address that in the long run side how do we fit that in it's not the same as permanently supporting housing it's different but it has its own issues with Medicare so lots of conversations happening about that I don't think it will be something we're able to incorporate necessarily in 2024 but getting some of those conversations started because that's through a voucher program that we would target the A-level vouchers so it wouldn't affect our vouchers increase the number in our units so that's one goal that I'd like to see so this sounds very small compared to that sort of thing it's like a subsection under the resident quality of life and education I remember Harold said it one of the meetings a while ago that emotional support dogs were allowed in units, right? that's something federally that if you've got a support animal it's different it's more inclusive than say the dog that can go on an airport or something so when we've been we were having our meetings at all the different places so I just kind of watched and there were a lot of dogs coming in and out and often big dogs and I just thought that something that might be helpful for educating the public is to just even just put up flyers and resources or contacts that humane society about live cost behavioral training these dogs are again I love them but dogs are animals and I think training around especially more vulnerable populations for people and small kids would be helpful and then also as we're continuing to improve the properties to have areas that are specific just like small areas for dogs and places so people can clean up after that and make sure that they've got a designated place again it's small and I think it's like one of those things that really starts to irk people or can't even be dangerous without having some good resources available like through the LHA sorry not LHA I can say that LHS is a humane society sorry about that so again it's something small but I saw the dogs coming in and out and I just thought it might be a good thing while we're thinking about minor improvements in properties we actually have a start on that we have this week they're doing a shot clinic not the humane site but there's a group of Millies that is coming in doing a shot clinic for all the animals when you have the dogs at the suites right yeah where are the ideas? I would just say I think we have one for like operational agreements we just have a goal for that and just list any day we'll be working on a future right I'm bringing in an assistant director and I've got a million goals in my head so I feel like that's a huge piece that's not necessarily here I'm not sure how you phrase this but I think it's important to focus on actual home ownership so that's a goal on there for member guys establishing the partnerships but home ownership just the impact that that has can be generational and so I think building that is a goal yeah that's actually a good one you made me think there's a lot of people that are living in Aspen and as we look at the affordable for sale units that we're going to be building in Aspen what you maybe think about is how do we start working with them because if you can get them to move from Aspen into a home ownership opportunity then you open up Aspen for the more people in the town and it's how do you that's a good point and I think we need to also focus on having a affordable loan for emergencies because that's one thing that people forget like you buy a house and even if it's affordable if you're first place or you didn't pay that you don't necessarily have an disposable income to put down $10,000 when I lived in my unit my take list water heater broke and thank god it was under warranty I still had a shell out $2,000 when it didn't stop coming for the labor so can we support homeowners in a situation where they have to make a huge purchase and then education I didn't know if by economy you can get coverage under your homeowners insurance or when they love the assessments huge assessments that you just pay your deductible I didn't know that was the thing other people don't know that's true so cool we do have a CDBG program where we do things like Furnace went out but if the homeownership it becomes larger well there's down payment assistance programs matching funds type programs you know as you're going from your pipeline you get a survey on that now but that is on the city side because this was 23 was our first year real serious being lewd revenues we're going to work on and propose a locally funded down payment assistance because our federal one is just too difficult so we're going to need those buyers to be able to access that so we'll see that's an idea, we've got to formulate it and then take it to council sale then Erica would you add for me to talk to you thank you you really got me thinking to say well if I'm looking at our sustainability goals 100% renewable electricity can we you're talking about a fund can I create a fund that actually is larger out of the utilities that says we're going to put so much money in it if water heaters and things break it's going to be made and converted to electricity but then we put some type of deep restriction on that house that says it has to remain affordable or whatever over time so then we have a pipeline and then we have an increasing level of stock utility funds are paying for it but it's actually benefiting them on the sustainability goals that they have that's the truth about that do you have any other input on the LHA goals or something to add to that for me thank you thank you President quality of life do you have any inputs on our number 9 LHA report update on operations do you see the rules of law so it's just it's kind of just a fluctuation right now on September you can see our past tenets analysis was at $59,000 now it's at $31,000 and it's just a process of those tenets get evicted, have costs try to go through get a payment plan elections get sent to accounting so it's kind of I mean there's nothing on the AR that is concerning it's just kind of got to be fluctuation quarter to quarter depending on who we have in the eviction process and where they are at in that process so whether or not we have a higher past two balance versus a lower one do you guys have any questions on that so typically I mean we got Swedes spring three we typically are higher past ten balances amounts are those two different well Swedes is always good it's always going to have those units that are tested that seems to be the real property that always has met units and so that's where usually the higher cost balances are and the longer it takes now to evict somebody if they're not paying rent we did decide to change our admin plan the e-gupture which I think is going to benefit some of these tenants because our htb vouchers we're requiring in our admin plan that somebody has to pay at least 50 bucks but what was happening is these people have no income whatsoever they can't pay that 50 bucks so we're not having the landlord though we had some of those situations on our properties as well where lawyers were kind of saying you know you're evicting on 140 bucks but technically you're also having the same person next to you that goes more so it's like how do you have that fair housing you can't treat one tenant different from the other but we did notice a flaw in our system that we probably shouldn't require an amount on our htb vouchers because it doesn't assist the landlords that that person really can't pay so we are changing that when is the current legislative evictions this year is that totally different from last year or is it something added or I have not seen anything come across from Sandy regarding evictions so I don't know but we can definitely look into it I think it's just proposed right now they're going through the process of trying to figure out what's going to stay for a long time so are we visiting HS cause so that is going to council tonight that one I'm glad this is coming up actually I'm in the middle of reviewing several of these the cause one is going to council tonight for a vote of support or do not support there is another one regarding there's like five are flying around right now tenant protections what's that one about Lisa it's not specifically eviction process but like we have to give them a settlement about to move out we have to pay them to move on that's the best option that's called for cause now they've taken out last year's was horrible this year's is a little more digestible that's so helpful but they took out this time is relocation and then it is still there but if you do it wrong yes but not if you do it correctly but it took out the the lease you can offer at the base of the term she couldn't move or a substantially different lease in their first just cause and then this one also has so the financial there this one doesn't raise so you can manage your tenants out by just saying your lease amount is now 6000 at least as a private family so if you want them out you can there's no financial restriction so you can't without cause under this but you can also raise the rent however much if you want to use that as a manager which is what will happen which is such a stupid like okay doesn't it grant really whatever the expense is so in my analysis that I've provided to Sandy to for tonight's conversation my analysis centered around basically I see the problem you're trying to solve this is solving a lot of things around the problem but not necessarily talking to it I am worried about you know when we are going when we are dealing with behavioral issues and we're trying not to evict termination of leases sometimes the best for everyone involved and it keeps it off their record so I'm worried about that I'm worried about no such thing as a month to month lease anymore always having 90 days I'm worried about that for the housing authority but I did speak to one of the housing advocates in our area about who helped write it and the point is the reason that it is going forward in this form is that they hear a lot about how tenants are just having leases it's a turn out basically because of things like complaints about not getting items fixed and fair housing and I said well fair housing we already have fair housing to cover that and there's already something in place about we already have to have it and we already have those things so apparently people are finding ways around it and they are just seeing a lot of people being turned out of their leases for reasons that seem to be not this is her word in the advocacy role not worth the impact to the community and society we're then having people unhoused and subject to having to find new places with higher rents basically so that's I see what they're trying to do the mechanisms my recommendation on the mechanisms is not quite targeting the right issue but so the new more cause is that one thing that a private landlord could do myself is just turn them out via a massive rent increase which unintended consequences the housing authority wouldn't be able to have that same you'd be stuck where I could just be like I don't like you and want you to go your rents now whatever I want to make it which is what I'll do so that's an unintended consequence that I think is not worth it and number two another unintended consequence is this looks so unattractive to rent to lock yourself in to such a massive commitment that I'm afraid that it will discourage landlords from renting period which then drives our costs up overall anyway so those are my concerns I let a unit because of the new addiction protections that came here last time I let a unit sit I let it sit for five months and because I just couldn't find someone that I thought was going to be great I would never have done that before and now you're super careful about what you're thinking about doing because you're stuck with that you're literally married to this tenant and it's you know and so I wouldn't as a private landlord have got a lease that is a consequence that we're not trying to promote I mean I definitely talk to my small landlord here they're just taking them off in America together we can then make them anytime I start sticking their fingers it's always so I mean it's we've kind of seen it in a lot of places we've seen it in criminal justice reform and other places where they don't they don't take the time to understand how the world works and so they're legislating to the exception of the rule and then the unintended consequences just start slowing I mean not that it's housing the best example of this was part depth legislation I mean they shifted it so dramatically that Colorado went first in the nation in part depth and because there's no building this is exactly what's going to start happening and the unintended consequences people like yourself if you rent homes and things you're probably going to start selling I mean we have two small family homes we have two multi-family as soon as they get paid those are going to we're just done I've been in Port Spur every week to fund a lot and sell it but now I mean and what's better private landlord who lives in the community for a week out of Texas are the tenants going to be better off under the roof or with you I guarantee you they're not especially in that middle market like the 25 to 50 where you're still on the top managing a larger portfolio I hear Are you okay with me sharing that? Of course I can rather happy we actually for the first time I've ever had a firm a retainer for attorneys because I just can't the changes have been so fast and quickly in every legislative session that I no longer as a private manager can be fought but I'm spending so much money on legal fees and figuring things out in this next session like I would redo my lease I just did it and I'm aware that I would change in June it's going to look really different you know these outside the states that have these owners we have no way we have problems it's like I'm trying to hunt down the owner of a vacant lot right now I mean since it's a nightmare let alone a row it's very difficult public invited we heard at the beginning of the meeting this will be at the end of the meeting so it might be a little bit of time but you can always stand up and speak to that if you'd like to of course check it out before it's not I think it's important for us to take what you just said and say to the council look we're specifically hearing from folks that are saying they're going to sell this local ownership and move into the REITs and if they think they have a problem wait till the REITs start playing their games they're not going to let Mike's tenants pay their late fees in the store like maybe you have to me I'll take your late fee in a pot of pistole I literally have a tenant who does that I'm sorry I'm great with that but it would be in terms of like single family homes or the larger occupancy that are more better than it's cost that it's going to be so diminished in terms of their whole stock rate we're saying less and less per se more lawyers represent the negative thing with the client is I guess it's all the time we want to check our agency their lawyer fees are $1,200 just in our knowledge and that gets dumped back on the tenant and my less was $8,000 we said this Susan and I in fact we've been talking about this for years that's exactly what's starting to happen these two model costs are going to sell out for the real estate corporation they're not going to deal with the American and your lawyer fees are going to be even higher exactly so we don't the LHA board does not necessarily take a stance on on legislative issues that's definitely on the city side where I'm doing the analysis and such but I feel like this is a valid conversation that we're having here each year during the season going over some of these as a large house owner directly at the LHA how do you manage your how do you screen your tenants how do you have them issues that many there are housing burden the exact same issues that any private knows so maybe even if it because when I submit the analysis I'm talking about the city program's perspective and I go into what the community impacts could be so in this case landlords, which includes LHA so even if we don't have the LHA board directly taking a stance it goes through the city and we're considering it so maybe next meeting we still have some of these in progress and each legislative season maybe we'll start to bring some of this to this conversation and tonight when Sandy goes over there's a lot of trouble with Sandy this did come up in the housing authority meeting and there's a lot of concern based on the unintended consequence of producing a number of local landlords and selling in the REITs because this presents too steep with the challenge so I'll figure out how we jump over this one it's the loss of sorry but it's the loss of local landlords but it's also just the cumulative cost that I will be born by the time you're just going to pay $1200 so big to every three years I'm going to raise everybody's rent so I can go over it and in terms of the local forecast we've only waited now for a separate that time the only way to get them out is in the private space we can raise our rent to a customer level or in the case of housing authority we're going to have to it's going to instead of just saying look this doesn't work it's not working for you it's not working for me for us your lease is over which is a worse scenario so the other one out there that I've sent around to Susan and Lisa so far to help get some feedback on is this is the breach of warranty of habitability haven't you been familiar with that one at all yet? I'm just getting started so I don't have anything yet but maybe we put this on next month if we're still I don't want to wait too long until they start talking about it but that is another one that's on our plate I sent you a property right for today notes last month of the of the apartment association on all these today can you record that are they recording that? I'm not sure but I just passed on the last night so the city doesn't take a position on every single proposed bill but on once that same significant but we never touched these bills until the housing authority became part of the city once the housing authority became part of the city said we started forward against it because it wasn't anything that we were necessarily involved in operation but the city is thinking more I guess approaches like the ADU issue and so on and they kind of going into counties for the governance of this money yeah it's interesting my wife's going into real estate we're talking to some friends and they're like well you can get into real properties and they're just sitting there going no don't do it which is bad right because if I'm sitting there as an individual telling my wife I'll do this and she can do what she wants but seeing where I am and saying that what is that about we ended up here we're talking about a country civil yeah we're talking about a country civil property I think we're going to the yeah so guess what we do have a lot of legal fees this year some of the increases are budget overruns we have utilities it's usually the gas that was over on those properties because we couldn't we didn't budget in time for that increase so we saw gas prices increase on all of our on all of our properties we have insurance we have insurance repairs and non insurance repairs happening because of our insurance rolls over in September any claims before that if there was not recovered any claims after that so we have to see about past moving forward to give these movements hopefully this cleaning company will be our content and help us out along the way on there and then we have legal costs and a lot of inspections yes we are doing the same thing we're going back to the tenant and then that goes to collections I mean we've sent about 400,000 dollars over to portions and yeah that's a good thing and I don't think it's a good thing mainly because a lot of it's just costs and fees I think we might see it with these stuff if it was rent there are some that have rent to find to it at least if it does have rent then we can take it to those credit agencies to show that so can you the tenants get one from your program do they get rich or rich in program that tenants use when they can't pay their rent it's a kind of program it's still one yeah we're still getting money for the rent oh that's a surprise we're not community new there's another one out of Susan and I were talking about yeah but it's very hard now because now they're taking anybody who has to wait notice what's the case she's about to have an addiction and starting to get to overwhelming but it was turning around pretty quick she says there's about 3-400 right now so my question is would the tenants do that and would it be worthwhile for us to step in and help them in those programs before it gets to the point where you're involved in lawyers and lawyers and all of this but that's the biggest issue I see with the tenants when I deal with them on Fridays they're out there in the eviction court before they apply for money and by then they'll already accumulate a thousand dollars a week which they're upon paying for well and I don't know how many this is actually how many of our patients are related to and I think you even commented on the document it was never because of rent not being paid it's usually for something completely different and usually probably involves rent in the same process but it's not we had a few rent ones but typically if they owe rent we are trying to hook them up with every resource here and I work very closely on this like having on the art center when I go through this and I go to Susan before we rent it to the audience so unfortunately our but what happens is we inflate our revenue because we're charging the tenant and then we also inflate our debt expense because then we just write that that office through those two collections so it's kind of like it washes really in the end on our money because of that unless we get money in the house so I guess it goes back to what I was saying earlier puts the cheapest route around the government taking current lawyer fees and all this right out in the lease in terms of good situation I mean severe you could let it ride but if you have a significant issue with that resident that's a long time I think a lot of times on the money side do you try to work with them and find other solutions I mean it's really I think if it's just purely financial if we're never pulling the trigger on an addiction because of financials it's because we have tried to work with them and find different solutions and they have just not worked with us and at that point in the number is pretty big but I mean it's I would just say there on the financial side we're leading them to where the resources are and they're just not taking it and that's typically I think the lease if you see rent connected together it's because the issues are so significant that when you're trying to deal with a significant issue you obviously put everything in there to say it's moving faster but like I said you could put two or three long ran yeah probably the last six to eight months and I know at least on the ones I didn't negotiate and this is not rent but this is HDB vouchers so it's termination of the voucher I have probably seven or eight several agreements that is really above what is it $3,000 or $5,000 yeah but I think we have probably $20,000 to $30,000 yeah people that have HDB money and so the way it works is kindra and her staff can do it if it's more I think $2,000 if it's above $2,000 then they sit with me and we work out the payment plan to the point $20,000 to $30,000 under $20,000 to $30,000 then we've had I think there's only been from the ones that I signed thus far there's only one that we've had to terminate the voucher because they didn't stay in compliance with the agreement or come and talk to us about why they couldn't so it's a rarity for us so it's not my I'm taking that out of the picture for me so we don't know about that what are we really going to do before I don't see it anymore disturbances from community you know like outbursts in the community consistently they're violating that other harassment significant behavior issues that have occurred over time and multiple occasions people think it as J Word in the hallway a couple of occasions um let's I don't have that in my video um break breaking into our facilities threatening under tenants loud disturbances that occur on repeated occasions that's disturbing everyone else I mean it really is that significant even my behavior if they work with them you know we don't tend to know about that but it's the significant issues are there a good deal for I'm taking that out of the equation but for other drug related evictions people like selling far or anything like that it's usually just we don't see it we have probably one that we at least suspect it I feel it's very out the front right yeah that's all we're trying to get out of this we're learning this before some girl crimes that is extremely right the challenge on that this kind of gets into the sweeps and the security conversation that we have this conversation with DOH and MHB and why we have security there because I would say the area where the sweeps is located it's not so much the other tenants selling to them it's the people that are selling that are kind of trolling that area to facilitate it and so for us part of the reason is why Sarah and I talked about this one meaning security there is with the outside influences and the threat of the individuals living there as it is probably I would say making more of that and then being able to help with the disturbances that we've seen but you know it's extremely frustrating when I hear from Sarah and others the amount of crane activities that occur not only on our property but I think around the community generally they know where they live they know where they are I mean it's just that it's bad so December is also one of the financials in a negative because we've added interest and we've added appreciation we usually don't have those on a monthly basis because I think it helps our property managers manage their budgets and it kind of gets in the way of things if they're all seeing negatives then they wouldn't actually think they actually have money but that's tendency for most of these things well in terms of the I had a question on financing expenses what are we budgeting for in there is that just interest or are we there's a couple of them I'm seeing out there they're kind of over budget quite a bit even like after a middle of senior what's included in the budget compared to what's included in actual even like I think the suites too I don't want to know anything so thinking are they yellow so financing expenses are all so it's not just mortgage and we don't budget for that it's a particular expense that hits every year so you're pledging for the mortgage interest then but we just don't budget for the other ones so it's any loan that's come in housing fund home loans that are on those portfolios that have a tune to 5% interest on an animal basis that we have to record and if you want more details to that and you'd like to look at it annually so any other questions move on to then the voucher issuance fund so we just recently said this time I had it showed you guys the first page of this the first page kind of gives you what HUD has given us funding for so that first set of columns will let you know what HUD is projecting for 2024 will give us what we have in current year and those two I don't know whoever built this spreadsheet there are so many macros but you enter the data and it tells you if you're going to be underfunded or overfunded in two years so it's kind of why they call it a two-year tool we don't ever really touch the funding pro-ration that's kind of already set and then the second set of columns they provide us with what our attrition rate is for the PIC and what PIC is is Tracy says reports to them on a monthly basis to say who no longer has a voucher who's got a program all the details of each voucher whether new or leaving and they expect our attrition rate is about 10% and the other part is the success rate and the other field of the roadmap like how long it takes us to lease is through Yardy so Yardy also tracks this information we can pull this report in these details so we can enter those into the report which then goes to the next section which is where are we going to be at in two years so it kind of does an analysis of what we've submitted where our actuals are and what vouchers have been issued we have seven vouchers issued at the limit when we ran this report based on this analogy we will not be adding any vouchers and we are hopefully projecting anywhere from three to four vouchers coming off the program on a monthly basis so that way in October of 2021 we can add 18 vouchers for village folks but right now this portfolio shows this company using all of our reserves coming in with my $50,000 so we are going to have to close the monitor because of the payment standards they've been up pretty high about $200 per month per unit so depending on when those end what we are seeing is because of the taxes landlords are increasing their rates and so they are going to the top level so we have to monitor that it is pretty aggressive like you can see in the $199.5 and then this yellow column over here kind of does an analysis of what it thinks your voucher her voucher is going to be per month and that's how it analyzes if you are going to be under run or over run for two years by March we will find out what our actual funding is for 2024 and then 2026 and we will start a whole brand new right now we are still kind of in a whole two year tool and then we will start a new two year tool from March let me give you the funding and give us a new two year tool that has our $3.5 so that's where we kind of stand right now we won't be issuing any more vouchers but right now to be able to fund Village Plays there we will have to start a brand stuff up program and with the cost increase I mean it's right now we have at the end of 2020 we had 426 vouchers and we expect to be able to have more vouchers How is importing other vouchers from other agencies effective? Well it depends on the type of voucher that's our own vouchers that's on a completely separate program that runs its own path when we transfer a part stone in the lodge to a brand program those will be on a separate program they run their own path we have quarterly vouchers right now but we have not really we have about 10 or 11 that have been imported into Plano or surrounding areas in Boulder but we haven't been able to to absorb them if people poured out from us it's all depending on the same thing is that housing authority going to absorb them or are we going to continue to have that voucher so it's really the poured out that if the housing authority there absorbs them which could be part of the nutrition rate as well part of the reduction right public health and safety updates we are in the process of getting some vids for security contract for security companies Eric and I work on that currently with our purchasing department we're still using the same security that we were using with the Swedes so they are as of yesterday morning they are no longer there so their contract ended it was pretty much the emergency contract with them so now we're waiting for these vids to come in and work with purchasing hopefully happening with these so we're staying in that actually one of the companies reached out to us and asked for us to provide a tour in the suite so I met them yesterday morning out there their company is called Code 4 and four people show up for pretty extensive tour around the building showing what we currently have going on as far as cameras, access control the problems that we see on a daily basis so that was the only country to reach out to us for a tour so that was good Eric anything else on the security space so we are just looking for weekends nights and holidays for that coverage and then monitoring across the board essentially we get our cameras having that individual or that company monitor we have the property to be a camera so talking to Harold about the mentors we decided that we're purchasing two of the newer platform devices to put in where we see is needed we're working on that right now the one we do have is the newer platform this is like Groundhog State but again it's successful but we're seeing the same issues picking up that carrier so draining the battery so the two we're going to buy we're going to put a strong signal strain to then make sure that the batteries work and then we're looking at other solutions to boost the signal strain of where we need it because it goes through the cell instead of the wifi yeah so moving into that so we're looking at heater cell boosters leasing space which are meeting with Tracy at the end of the week we've seen space at these properties so cell carriers would come in and put in a potential thing that they'd like to do and we're also looking at that next one so we have three options that will basically come down with them to get this leasing space question that's even a possibility so hopefully that is the answer sooner for this area where you say leasing space you're talking about putting in cell power on them I would be real careful of that for any future recentization projects and thinking about how you range from leasing refinance wine for brothers and development where they had a cell site on so you just have to be located in that part of the way so just be thoughtful to do that how you range from leasing of course and then as far as resident updates it's been pretty soon we're going to ramp up talking conversations starting this week and I'm really going to ask the residents to put some thought into what they would like to see from the public safety side as far as presentations what they want and building that out for the year that's all I have anything for any other business anybody else what's the turn ten two thanks everybody