 Okay, now you should see my presentation. Yep, we do. Okay. Sorry, closing one window so that I can go with the presentation. And so the, the LibreOffice certification is a project that has been created a few years ago. It's working in all areas, but unfortunately, as we intentionally didn't invest a lot of time in communication because we wanted to have it in place and solid before, before growing that to the, to the outside world. We have a number of certified people, but most of them are well from the community until more or less one year ago. So we have developers that are handling their certification. Then we have certification for people migrating and for people training people. As I was saying two years ago, we started to receive more requests and we we started to certify people that were not really active or present in the community at the time. But I will get to this later on. So what is LibreOffice certification? Of course, certification in high technology is a designation that is given to a person to demonstrate the competency that he has in a specific field. When we certify to LibreOffice, we certify people in specific areas, which are so there is not exactly a one to one correspondence with the certification done, for instance, on Microsoft Office where it is more a certification related to deployment and and training. We have migration, which is in the case of LibreOffice is the deployment, but it's a lot more complex because it's not just deployment of a software is deployment from a software of from users that we're using another software and these are some complexity to the to the picture. So certification is recognized because when we started people were saying but why you need we need certification of LibreOffice. These are a few slides that give you numbers about the advantages of certification for people. What we have seen in increase where certification has been used in let's say in a more aggressive way, and I'm referring mainly to Italy is probably because I'm based in Italy and I've insisted with many people to certify that we did communicate more certification in Italy. And so in Italy, for instance, in several migrations now, the fact that the migration has to be managed by someone certified is mentioned in the in the request for for external consultancy. And last example is the we have a kind of police that is referring to the Ministry of Finances as we call it Guardia di Finanza is the is a military body that as the the task of having people respect the the the law that tells people to pay taxes. And they approached us through the certified people page page which was a demonstration that when if you invest in communication this works so the idea at the moment is to become more aggressive in communication of certification to make this true in in other markets and in other geographies as well. So certification is widely recognized in in technology and just going through the slides but without a specific a specific relation so you have a why certification by people that is that is nice to be consultants in general in the general IT market I'm referring to the slide why certification the first one where Todd Thibodeau which is the CEO of CompTIA is speaking. But this is just to these slides are just to show you that it is important we really need to invest more in certification and to make certification a reality in in the LibreOffice environment. Let's get to the to the slides where says advantages of certification. So the certification is a is a bolstering brand loyalty. If more people know how to use the product more people will use the product this we have seen it is a reality. In in markets where we have been able to be more aggressive in our in our communication. It adds value to the relationship because it allows companies to add value at the services. And this is quite important and as also a political third the third one is also a political value. The usually when you know people IBM was used to say no one has never been fired by by choosing IBM and we can paraphrase this in saying that no one has ever been fired by having a certified person handling the migration or the training why because this is a kind of parachute for the people internal inside the company. And if they we have seen that if they manage the migration or the training by themselves which could be possible. If something doesn't work and something will not work because migration is complex and training doesn't provide the resistance to change so it's not a real and usual traditional training. This in a certain way protects protects the role of the person that decides to move to LibreOffice. I've been playing about the people that have been doing the work. And they can say, I've used certified people so I've done my best for the project to be successful and I cannot be blamed. If something is not working or the project takes more time than than usual we have. It's a real advantage, especially if you go in the public administration and in small public administration where the IT staff is incredibly small and has to manage a very large number of tasks. So, of course it's difficult to use this as a sales point but we can hint this if we talk to people that is asking us to support them with migration or training. We can hint the fact that using someone certified is also protecting as a positive effect on the person managing the certification project internally to the company or to the organization. Of course, for the company certification allows to identify suppliers which have better competence and this is especially true when we talk about open source. Because the open source world in this area is a lot less organized than the proprietary world. If you look at all the large proprietary vendor, they all have a certification program in place. They spend a lot of money on it. They get a lot of money from it. They advertise, they promote it, they create the data sheet documents. There is quite a lot. If you look at Microsoft, they spend a hell of a lot of money for certification because this has shown over the years to be a very effective way of going to the market. So certification is also a sales tool for the company. A company that if you are certified, you are telling the companies, the people that you are talking to, that you have spent some time and effort to be certified. So to study, to read, to complete a program. And therefore, this is in a certain sense a guarantee of your competence. And then having a database of certified people provides companies a useful source of references for their work. For the supplier, so for the certified person, of course, provides access to resources developed for certified professionals. In the case of LibreOffice, this is not really visible, but if you are certified, you have access to, for instance, to a mailing list, a telegram group of certified people where you can ask for information and documents to help you in the effort. At the moment I'm currently working at improving the biography. The fact is that I started to collect documents and I'm now at the level where I'm organizing the documents which are in the order of hundreds of documents. Because the reality is that, for instance, a migration project is a very complex one, so you have project management, you have resistance to change, you have a lot of different information you can use to improve your skills in the process. Being certified, of course, provides networking opportunities so you can have your peers that are certified in other market that can help you in getting information. And it usually, and this is providing true in Italy, gives more opportunities to find a work and so it gives you a competitive advantage in the marketplace. So why to get certified? Because you have knowledge, this improves your curriculum or your resume. We will, at the moment, is not recognized by the academy, but we will soon start a program targeted to universities. And certification will be part of it. It's recognized by the industry and hopefully it will increase or allow you to ask for more money or to increase your salary. These are the drivers for seeking certification, so there is, you see that the internal business improvement and customer requirements are the two bigger ones. Once we don't have regulatory compliance in our, in LibreOffice certification, because still we are not regulated, but we may, that should be a regulation there. It's definitely difficult, especially because large proprietary companies do not want any regulation day. Of course, regulation usually brings openness and standards and why these companies do not like neither openness nor standards. But it's important in other fields and it could become important in the development area, especially when, now that some kind of regulation are increasingly being adopted by, especially by global organizations. The EU, for instance, is now getting specific regulation for software used in the healthcare industry in general, and all software used in healthcare, which doesn't mean only software for specific medical applications. As to be compliant with the rules. And there is also an impact of certification on the job performance. There are definitely the advantage in getting certified. Let's get specific on LibreOffice, certified people, we consider them ambassadors of the project. So every expert we certify is a LibreOffice Advantage ambassador. This is the reason why we have a three step certification process. Basically, the last step, which is the face to face or anyway, remote review, which is in person, is the one that confirms that the person is really able and committed to become an ambassador of the brand. It's clear that if we certify people that then do not behave properly when they are training or interacting with users, then this reflects in a negative way on the company. And therefore, we try to have a kind of brand control into the certification program and we will make this even more evident in the future. A little bit about the structure. So we have a project management team. I'm co-chairing this with Lothar Becker. We have a number of people that help us in getting the project running. There are developers that handle the certification of developers and which is managed basically by the engineering steering committee. While we handle directly the certification process for migration and training, we still do not have certified organization. So the intention when we launched the program was to have certified organization, but then we realized that the building structure and numbers was probably more difficult than originally thought. So at the moment we did not attribute the title to any organization, but I think that next year we will have to start attributing the LibreOffice certified company to some structures because they have the skills to do so. And the objective is to address corporate user governments and organization, how the certification works. There is an application form on the website, on the Document Foundation website. You fill in the application form. Before filling the application form, you should read the prerequisite and some other documents which are clearly linked to the application form. We realize that there is quite a large number of people that is not reading these documents. There are also people that are reading them with care. The last emails we got was from a gentleman that said, by reading all the documents, I realized that they don't have the prerequisites. And I would say that the fact that he has gone through all the documents and understood them is already a very good start for becoming certified because it shows that it's doing his job seriously. We received the email. We try to understand who is the person, especially if the person is in touch with some people at the Document Foundation. And then we ask the person to provide some more details on the activities he has performed. So if migrations or trainings to have a description and also to have the documents he has prepared for these tasks. We are convinced that you basically cannot do a migration process if you don't have a migration plan on paper or if not on paper but at least a document that outlines all the efforts that have to be done during the project. And at the same time, you cannot train people if you don't have visuals that help you during the training. The visuals maybe we are definitely trying not to block anyone so we are not giving any specific framework for the documents but of course we want to see something because if you are managing a training or a migration project, doing this without having a single piece of paper or a PDF embedded is probably most almost impossible. We look at the documents. Of course, if there is someone that knows the people, the judgment of these of the guys that are behind the candidates is extremely important for us. Later today, there will be a certification session for three people in Taiwan and they're all in touch and they've been strongly supported by both Franklin Wang and Big Sun who are not only to certify people but there are also two members of the certification committee. So the fact that they judge the three candidates as capable of being certified of course is an extremely good start for the candidates. But we if we were missing these details which are not details which are important information but let's say that in comparison with everything they are details we would have had to make create a steeper process for the for the candidates because we cannot simply trust a person based on what has been done on paper. So the process is not really complicated it may take some time because it is managed by people that for this specific project are volunteers so we are doing this during our free time and sometimes the free time doesn't happen every day. But we will be after it. There is been a slowdown during the last few months because of the global situation but we will recover and certify everyone that has been that has applied is on the waiting list rather soon. We will also have a certification session at FOSDEM and FOSDEM in 2021 is going to be a virtual event as much as all the others. So there will be a certification session at FOSDEM. Training is very important. In the case of LibreOffice, training is key because most of the time we face people that has either been trained on Microsoft Office which is a similar product but is not as not the same approach of LibreOffice for instance the importance of styles in LibreOffice is a lot higher than in Microsoft Office. And in addition training to LibreOffice has to include also some training about open source about the advantages of open source about the uniqueness of open source because this is something that people or new users usually do not know. And if they don't know they don't appreciate the software, they often see the free as in beer meaning and this proves that if they're just trained on the product without getting any information on the product and open source on how we do manage security, their approach to LibreOffice is continuous to be a little bit skeptical. Yes, I'm using it but I think that proprietary products are better just because I'm paying it and therefore if I pay for something it has to be of higher value than something that comes for free. Looking forward certification takes time especially now that organizing it there are more and more documents there is more and more knowledge behind it. We will improve the tracking of what is happening after certification. We will probably organize virtual meetings among certified person to discuss about the update of their activities because we want to increase the size and the level of the knowledge around LibreOffice certification. We, if you have looked at the marketing plan, their part of the marketing plan is also a certification branding effort. We will definitely deploy that starting from early 2021 and I think I gave an overview of everything, sorry again for being late, I think we still have time around 20 minutes because that was supposed to be one hour. So, if there are questions I will answer my screen and show my face so that you can, which is not a big advantage for you I understand, but at least you can see my face in your screen. Okay, if there are questions happy to answer the questions if there are curiosities something around certification how it works so far and what we think it worked better and it didn't work so well. I'm extremely open to answering all the questions in a completely transparent way. Sorry, I'm looking at the other screens on my desktop. No questions, no curiosities, I've satisfied everything. You're all muted I think so if you want to ask something you have to unmute yourself. Okay. I think that everyone is happy, at least that you're showing your happiness I don't see your face but I imagine that you're all smiling at me. And if there are no questions I think we can stop the session and I will catch a coffee, because I, from this morning I still have to get my coffee and this for an Italian is a real issue, getting to 4pm without the coffee. So drinking the coffee in front of you. And I haven't. Okay, so I turn off my camera. If the audio is not okay. Yes, I have three different computers connected to Jitsi so of course I have a good bandwidth but it's not as good as I'm not sitting on a CDN so it is a good connection but it is a little bit stressed now. And I have another presentation in 15 minutes so thank you for listening I think I will get out of this at the moment and prepare for my next talk in room one, which is 15 minutes. Thank you. And bye. Thank you.