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Entrepreneurial Management 101: When Do You Add Managers? - KPCB 12-200 CEO Workshop

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Published on Oct 31, 2013

KPCB Partner, Randy Komisar talks about Entrepreneurial Management 101: When Do You Add Managers? at KPCB's 12 to 200 CEO Workshop, a conference on growing entrepreneurial businesses, held in Stanford, California on July 16, 2013.

An oft-asked question is, "When do you add managers?" You start your company with a half-dozen people in a room, and every job is important. Everyone is involved in every decision. Everybody is empowered. Everybody feels like a stakeholder. But then you add another half dozen people .... and another half dozen ... and another half dozen.

And then you start to see chinks in the armor of the company. Priorities aren't being set. Conflicts aren't being resolved. Communications isn't clear. People don't know what decisions are being made or why they're being made. Morale starts to fade -- and things slow down. That's bad: in the world we all operate in, speed is everything.

So those are the signs that you need management. Not because people need a boss, but because people need someone to resolve the issues that are stopping them from doing their work.

If you wait for your organization to run into trouble before hiring the people who will keep it streamlined, keep it focused, and help people do their work, you have waited too long. And so the idea of minimally invasive management is to add managers as your people need them to do the work.

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