 Tim says, a month ago, an external company invited me to view their SharePoint folder. I accepted and not having 365 in the company yet. I created a personal Microsoft account using my work email. A month later, we all know where this one's going. A month later, well, because we're all reading the same question, because we also know the story as well. A month later, my company moved to 365 and I gained a Microsoft business account still with the same email. Now, whenever that same client shares things with me, I can't access it with my new business account. Their tenant seems to be tied up with my old personal Microsoft account. Yeah. This has been the non-going thing. Some of the first questions when I joined this group came up, and I could relate to this personally, because I did this exact same thing prior to a prior employer joining Microsoft 365, I use their domain-based account for creating one. You have to understand there's two, and this is what I learned. It was like three months of going back and forth with the support people. Nobody can answer my question, and I finally figured it out. The fact that I had to go into the Microsoft admin and I figured out that was one of my big feathers in my account, because that's not my space. But there's two ruling entities for Microsoft accounts, and that's why when you log in, it asks you, is this a personal account or a work or school account? Those same emails can live in both of those spaces. You can create your Microsoft account just like you can use Google or Yahoo or any other email account, and create a Microsoft-based account for your personal use, and then they have the one when somebody creates a tenant using that, and you log in, and that one's in the enter ID space. The trick to this is I had to go in and try and delete my personal account, and it kept reverting, and it deleted the registry out of the business-based account. You have to be really careful. The first thing I'm going to tell you to do is change the, if you're using the same password, change the password on the personal account, so you know which one you're using. When you log in, always log in using that. Now, there's another new change that's putting another spin on this. If this was a Teams folder, it's saying it's a SharePoint folder, but I'm wanting to give it a side to Teams. The new free community Teams automatically redirects to live.teams.com instead of Microsoft. Teams.Microsoft.com instead of live.Microsoft.com. See where it redirects to, and that could be the other problem, is they're trying to share a Teams-based folder with you, and it's redirecting you to the other, again, it's like the personal version versus the business version. You're not the only one. This has happened a lot. We get this question all the time. Yeah. I'll go ahead, Dow. I was going to say what I've heard from others is, if you have a case where you've got the same email address, know into the personal account, add an alias. Make that the primary. That's a good one. Then you're no longer sharing. Then you're no longer sharing that the email address. You still got the personal account. It just has a new alias, and that's your primary, and it takes care of the problem. That's a result of people who have, again, going back to the Microsoft world, have got a business account and a personal account with the same IDs, and they logged into Teams, and Teams can't really figure out which one's which. It's improved a little bit. Yeah. Because it's interesting, so I have four different emails, four different tenants, and the logins there. There are some other problems. Again, there are personal issues with my primary account not logging into the new outlook, the new Teams, except through the browser because it's having difficulty there. But what I've noticed is, what I've noticed is when I log out of one by one out of those profiles in the new Teams client, when I remove those primary tenants, it then defaults and switches over to the new community Teams. It opens up, and then the final thing, and I've got an old hotmail account that I use for that stuff, it will then, I can log out of that community-based Teams product with my hotmail. So it's just interesting that it, so you can, you should be able to be logged into multiple tenants. It should be able to reconcile between them and the free version, and the benefit there of being logged into all of those, except of course in my case with my primary environment, which was the first one, which has been in existence before all of the others, but somehow gets rejected from the new Teams and new outlook. I'm not bitter or angry or anything. Anyway, it's interesting. It does a decent job, except for that of switching in between them. When I, this is an improvement. Microsoft has had a lot of feedback, so if I get five meeting invites, and when I click on them, the old way is that it would just not work or not work properly with the full features, because you're logged in the wrong ID, in the wrong tenant, kind of all those things, where now it asks you, do you want to switch tenants? Do you want to go to the place with the best experience? And for the most part, I won't say in all cases, that works pretty well. Yeah. There's some work you've done. Different profiles. Yeah, the profiles. I had actually messed up my profile with Office, like completely with trying to do the switching and it just got a real mess, and eventually I had to completely log out of, just everything, like it's just everything everywhere. And eventually I got to the point where it had got all such a mess that I had to recreate a profile on my laptop, and actually go in with a new laptop and blast away the whole other profile, because it had some real issues between the two. I was gonna say the exact same thing. I log into my computer with those separate profiles with no space, but you also have to purge the credential manager, because it does cache all those web-based and machine-based credentials, and I put links for that in the spreadsheet for you. We were just talking about this earlier this week, Sherry and I, about that issue specifically, but it's a, look, and again, I'll just re-emphasize that there's still work to be done by Microsoft on that. They used to think it was an edge case, this scenario, and a lot of MVPs were like, no, this is much more common than you think, and it's pretty standard. You know, even the typical information worker, working with partners, working with clients, working with nonprofits, I mean, now as teams, especially gets broader and broader usage, different organizations using it, like, you're almost the oddball not having multiple logins. Yeah. I have, I think, a last count, 14 different logins between my own, my son's business, and then also all of my clients. So I've got eight different logins on my computer. You're just trying to show us all up, Sherry. You've got more friends in all of us. We get it. Oh, it's crazy. Well, and the whole Windows Hello doesn't work for me because it's the same face going to all these different profiles that are on my computer. I can't, you know, I've still got to use passwords or pens to get into those because it's the same face. It's just which hat am I wearing today? Okay, can you, would it work if you have for each of your profiles, make a different face? Put glasses on, different glasses for each. This is my, the Superman, Clark Kent, yes. Clark Kent, Superman. Because he doesn't look exactly the same without the glasses. Really? I look the same. That's the same for me with that make up. No one recognizes me. I got some Yammer glasses at the MVP conference. So did I. Yes, I did. The official Yammer glasses. There you go. We'll have to get a screenshot at the end or something. Go find our Yammer glasses. If you're logging into a profile that's specifically to work on social stuff or get into Viva Engage, you have to wear the Yammer glasses. And Viva Engage won't let you log in with the personal account anymore. Hasn't for some time, which is unfortunate because I've got two or three different teams, channels, whatever, I've been at a bit abandoned because I can't get in there with my personal account, with my MSA account. Yep. I've understood and I heard this morning though that that may be changing. But they're going to be wonderful. That would be wonderful. Yeah. That would be fun. Well, I can't access the community questions because it's to my personal account instead of my business account on the same email address. So that's how I have to access all the community questions. Well, I made the mistake of when Microsoft offered the MVPs like please confirm which email that you want to use as your primary. I had the same thing. You respond in the time frame to get it away from my hotmail and move over to my collab talk email, which I should have. So I continue to have issues where I'm doing work and oh, there's a PGI call and then I can't get into it because I'm on the wrong ID. And anyway, stuff happens. Yeah, that's interesting because on that as you were suggesting there, I have one in this case. It's an outlook.com account that I use. And that's the only place I use it for is as authority to get into my MVP stuff. And teams, well, no, not just the MVP stuff and the various forums that I go and answer questions at. The idea being is that that email account doesn't get used for anything but just an authentication. It doesn't receive or send email. The one that I list as here's how you communicate me is the other one, the adlive.com account. And you get into the same thing. You'll be doing something in the MVP world and they'll say, give us your email account. Well, which one do you want? Yeah, I switched one from a hotmail outlook and it broke everything because hotmail is just a garbage dump. I get probably 200 spam messages in there a day that can't Microsoft do a better job of understanding. This is not a really hotmail. Well, that's why my hotmail is only for my MVP. And so I get all the notifications that I can't turn off. All of it goes there. I know I don't read it. So I could get it and I could access the mailbox and I look at it maybe once or twice a year and I go in and just delete everything because that's all it is. It's my login. And so in some ways, and I use my other garbage account as my Gmail, that's where I, if I have to give an email to sign up for something, it's Gmail. It was MVP related, it's hotmail. And that keeps all that garbage out of my collab talk email. So it kind of works out.