 We're covering 50 tech tips from the LSMTAP community here today. These tech tips were brought together mostly from the email listserv and from suggestions from the community. There is a handout in the GoToWebinar area that allows you to download the tech tips, and it has links to all of the different tech tips in there. A tech tip handout will be available in the follow-up email after this. It will be put on the LSMTAP blog, and it will be distributed to the email list. So a quick introduction. My name is Sarth Rao. I'm working with Northwest Justice Project on LSMTAP. This presentation is made possible by a grant from the Services Corporation to Northwest Justice Project. We're doing a series of different webinars this month, and casual roundtable discussions with the community, and we hope that you make it out to those. We've got the next three listed at the end of the presentation here. There we go. First and second tech tip is if you are looking for anything currently with regards to technology, definitely search for whatever the company is, plus COVID, and see if they have particular offers to the community. A lot of different tech companies have either decided to give away their products, extend trials, or make other offerings. Three of those are on this slide, which is Adobe Sign has added a 90-day trial for new users through May 31st. One password we're going to be talking about later, PandaDocs has a free option now available with unlimited signing and unlimited documents as part of that. It's the best deal that I've seen so far on electronic signatures. We are doing an entire webinar next week on electronic signatures. We are looking for individuals that have experience with different particular programs and are willing to join that to talk for about five minutes about what they do for electronic signatures or electronic scanning. It's been one of the two most popular topics people have been looking for in the community. First area that we're looking at here is video. Since many things have been moved to video, one of the biggest questions that we've gotten is what options are out there, especially on the secure or even open. Source side of things you did see is a completely open source, fully encrypted, free conferencing solution that is out there. It is very easy to set up a conference call or a video conference with many people. You head over to the website, you type in a meeting name, and it automatically gives you a dialing code, pin number, and the ability to add a password to it and be secure from there. I do have one minor warning with this, is that you want to use a unique room name, because when you type in a room name, if that room name happens to be tests, as I did the first time doing it, you're dropped into the test room. So double check to make sure there's no other participants in your room. Then add a password right away and then share that information with other individuals so that they can enter into that. If you would like it to be even more secure, you can host it yourself. There's a very easy tutorial over on GitHub. It is built on a Linux stack. It does not look that difficult to install. You definitely need an IT experienced person, but it takes the secure platform that they've already got put together. It puts it entirely in your control. The cost estimates that people have given me with regards to using this range from 20 to about $100 a month, depending on how often and how large you're using it. Although I wasn't anybody who's hosting it themselves, none of those cost estimates work from very small or very low use organizations. Articles that we found out there do say that you could host it for around $20 to $40 a month, depending on what your web program looks like. So hosting yourself is not free, but it does give you the added security that the video is no longer going through a third party in any way. Zoom has been in the news a lot with regards to security, and Zoom has done two major security updates in the last 10 days. The one that we're focusing on here is adding the security panel to Zoom. It's very user-friendly. It has the little shield icon down at the bottom. It allows you to control whether people can rename themselves, to lock the meeting, to enable a waiting room. Some of these features appeared to be only for the pro version earlier and have been added across the board. There are articles over on Zoom's website where they've been talking about the larger security issues that have come forward and they've made some changes on those. We will probably publish an article with some updates there, although this is moving so quickly. It's almost easier to check out some of the security professionals at Zoom's site directly. We've had a lot of discussion about this on the listsurf, both with concerns and then with the follow-ups. If you have any questions about Zoom, a lot of the community is using it, and the LSNTAP listsurf is a great place to get some more information about how individuals are using it. Discord, I'm bringing up another easy way to do audio chat. One of the features that I really like about it, besides the fact that it is free and very easy to add password controls, lock particular chat channels, is that they just added noise suppressant on April 10th, which helps cut out some of the background noise that's there. And a lot of individuals working from home do end up with some background noise, and mics themselves also, a lot of the time individuals do not have higher quality mics. So the sound quality with regards to their free chat has been improving significantly recently. The last one with regards to video, they've got here is much more on the casual side. It is Marco Polo. One of the important things not to lose sight of here is those social connections when we're all working remotely. Marco Polo is not a video chat. It is video messaging. You record a short message and send it over to someone else. It does have a very good reputation. It's extremely easy to use. If you're looking for a way to casually connect with friends that doesn't require their immediate attention, but still has the depth of video, Marco Polo is a very good app for doing that. Video capture has also been something that has come up a lot, especially when individuals are trying to do remote work and put together work processes or share them with a team. Loom is a Chrome plugin that is free for the Chrome plugin version and allows you to record your camera, record the screen, or record screen and camera along with microphone audio. It is extremely easy to use, very low weight, and has a wonderful price point of free. They do have a full version that is a desktop version that adds a bunch of other features, but if all you're trying to do is record your screen, audio, and camera, this is a great way to go about doing it. Number nine and 10 here is Open Broadcast Studio 2 Facebook. So this is screen capture plus webcam, or you can have multiple videos, and Facebook Live now supports having a feed stream go to it. So several different programs have been providing services, especially educational services via Facebook, and the best that I've seen out there definitely added more than just a talking head webcam. So they took the traditional slides or information that you're providing to the public and added with OBS, the resources, links, information, visuals, even court forms to show people. It really ups the production value at a cost of free on the software side. OBS is, I would put it at a two out of five for complicated. It's not very complicated at all to use about 30 minutes or so. You can set it up and there's some great walkthroughs online. The tip sheet includes a setting up OBS with Facebook Stream specific article to show you how to do that. I strongly recommend that for live streams. Our next topic area is collaboration. This is the area that we have the most overall suggestions for tools, although a lot of them were the same tool. There's definitely one tool that people really love in this current environment. The first tip that we've got here is Slack. And we're adding this partially because of the brand new integration that has shown up with a box. Box is an online storage and system similar to Dropbox or OneDrive. It has very good security features. It integrates with some of the case management systems in the private sector and is one of the best online ways to share files out there. Slack has just added integration. They've also upped their feature set recently of the free version, archives, 10,000 messages, your 10,000 most reach, your paid versions. Your archives increased significantly. I believe you've been to unlimited. But on the paid version, they've also added team voice and team video. So if you're looking for somewhere to track and keep things together, we're also providing that to video to voice at a low cost. Slack is definitely one of those options currently. And the integration with Box adds a very nice security with regards to file sharing. Number 13 here, this was the most suggested tip when we crowdsource these from the community. A large number of organizations are using Microsoft Teams. I think we can do a half hour or hour webinar on Microsoft Teams. Although other organizations have done those and we've got some links in the education materials to basic 101, 102 of Teams and the feature sets that are out there. This has many of the same similar features that Slack does, but integrates with your entire Microsoft environment, chat channels, and have the ability to cut down on the need for massive email. One of the most impressive things that I've seen about using Teams is the way that some people will move over to creating online conversations instead of mass emailing. The search functionality is much better and it has wonderful integration, creating those separate channels for chat, strongly recommended. And both with regards to Slack and Teams, I recommend having a water cooler, informal discussion chat area because that is another important way to keep people engaged and to provide a little bit of stress relief in this current time. On the project management side, Confod flow has come up more than once. It is a free, easy to use, agile kind of project management system that allows you to keep track of tasks. It has what you need to do, what you're working on currently, the progress and completion of it. You can assign tasks to individuals or to multiple people. There's comments with regards to each task. This is a very similar system to Trello, which was another one that was suggested, another very strong free project management system. There are advanced features beyond the free model, but the functionality of both Trello and Confod flow is very strong, very easy to use, does not require any tech background to set up. Excellent project management, very lightweight. On the more complicated project management side of things, there was the suggestion of Monday. Monday allows for many more options, setting up priority, time estimates, directly attaching files, and a little bit easier interface for looking at what's going on. Dividing your staff into different teams is also an option directly in Monday. It does have a deeper learning curve in Confod flow, but it has a significantly larger feature set as part of it. I've seen firms use this to create a different board for each case and then assign different case members or legal assistance, different pieces of that, and then use this for check-ins on a weekly stand-up meeting. Having those type of meetings where people can both view the online project management system and have video chat definitely helps with the engagement and ability for people to follow along as opposed to video only. Next section we're looking at is learning online. This is both for staff and then also for the public more generally. TechSoup, which hopefully everybody here is familiar with, has amazing resources online for discounts with regards to software, which most of us know about. Something that I was not aware of until it was suggested by the community is that they also have a non-profit response track in their educational area called TechSoup courses that includes about eight different courses for helping non-profits move online and doing remote work. It is all available for free to the public. Two of those modules is a Teams 101 and a Teams 102 tutorial that are part of it, which is super timely considering what we're talking about. Quality content, easy to follow, targeted really at the non-profit community. Definitely recommend always checking out TechSoup, but in particular the TechSoup courses which are available for free at this point and have a specific one for what we're going through currently. Pluralsight.com was one that was suggested by the community that I had not heard of. It is a website with about 7,000 plus of videos organized in how to courses. The content is extremely high quality, well produced. It covers a diameter of different areas, but there's many that are on the practical tech outreach, business, analytics side of things, type of trainings that they normally charge a significant amount for. They're free through April. For example, this UX strategy fundamentals course that I spent a little time looking at in the research was very well produced, very easy to follow. I strongly recommend checking it out if you're looking for high quality courses. It's nice that they are all vetted. Occasionally when you cruise around YouTube or other places, you'll end up with some lower quality stuff, but they've created a place with a reputable, well produced videos. This is one of the classic suggestions that we're giving out here. TechLearning.com, although they go by TechEd Learning, is an old school classic blog that covers the intersection of technology and learning. These blog posts are short, simple to the point, less than 1500 words, very, very useful. In particular, the second that I logged on, I saw an article on how to teach for how paying free, the suggestions in it actually inspired some of the suggestions later on when we go to working from home technology, but just creating a workspace that is ergonomic and helpful in this time. They're just very, very practical. They've done a pretty good job also of categorizing and sharing some of the other free offerings that are out there with regards to technology and online technology and learning tools. The target audience for this website is definitely educators. It's not necessarily legal services, but there is a lot of useful stuff that comes out of this site that is generally applicable, and it's just very easy to read with solid use of visuals and play language throughout it. Next one here, I didn't know about it until last week when I attended an online meetup over family law. One of the firms that I've worked with had a physical meetup, and meetup has added features to put all of the meetups online within their event. You can make anything online as the location, and you can add a direct link to your registration or video conference, things for this. Meetup is still actively being used. I know several organizations have used it for outreach, especially if there's something that's done on a regular basis quarterly or annually. It is probably the second easiest way to provide events outside of Facebook events, but it is the easiest for reaching an online community that is different than a particular page's friends network, because people actively search there. I love their support of doing events online. They've made it easy. The family law that I attended last week was extremely popular. I'm attending another online meetup with regards to COVID and family law specific to Washington state this Thursday. Just, and it came to me through the meetup as a suggestion, so I definitely recommend this for reaching out to a different community that your Facebook page may already have or your social media. That section we're going to look at here is home office suggestion. This is one of the biggest areas that has shown up in informal or water cooler talks is how do you stay comfortable, take care of your health, and put together a good work environment. One of the biggest suggestions, and I went out and fixed this after my first week at home, is finding a chair that is comfortable, something that has armrests, the height's adjustable so that you can get proper post-sharing keyboard, back support depending on your back. The one suggestion that's that almost everyone had that I talked to that is difficult in this period is to try to tear out if possible. The exchange policies are very good for online sites currently. Some of these stores most don't let you come in in very small numbers and check them out in that order and I have one set directly, but it will make a huge difference in your work life. Individuals I know who have picked up chairs recently normally been spending about the 75 to 225 range. You can spend as much as you want on something like this, but they return on investment for one's health. It is worth finding something that you are comfortable in during this time period. Another suggestion, this one came off of the LSN Teflis directly, what is considered noise cancelling headphones, especially if you're working in a louder environment. It will help you a lot with focus. Noise cancelling headphones typically run about $60 to about 400. The biggest difference is the sound quality of the audio and I have definitely used some of the less expensive, the middle ones there are a Sennheiser that is about $70. The noise cancelling is great and the music sound is actually pretty good for the price. It is not a high base, high audio file, even though it is from Sennheiser, but it is high quality and works in that functional way. I've heard very good things about Apple beats noise cancelling, also which are around about $10 to $1.20. The more time you're spending on online conferences, the more that I definitely recommend looking into these and I appreciate the suggestion from the listener. I never thought that I would suggest buying a home shutter to anyone and we've got several law offices here in Washington state that still practice in areas where you are printing and mailing in. Electronic filing is not everywhere. Fortunately a lot of courts are looking at electronic filing right now but as I've got remote interns and staff getting someone age better so that they can't destroy things that they printed out that they're planning on mailing in is worth considering. I had some bad experiences with those that are at the six to eight sheet range. The ten sheet has worked really well. I hope that we move to an area where electronic filing is always an option and we don't need to make this type of a suggestion in the future but many counties still have mail-in as a primary filing or difficult electronic filing systems. The next suggestion here is a docking station. If you're using a laptop in your home environment, laptop keyboards can tend to be a little small, less comfortable. A docking station often provides you with extra ports for USB in case you need an external keyboard, an external mouse. They often let you hook up to a larger video or use your laptop with dual screens. Some laptops have very limited storage. There's two ways to deal with one is off-site storage which I definitely recommend on a firm level but this could be a way to also do personal storage for extra items that are there. Ethernet port. Many laptops do not have direct ethernet ports anymore and an ethernet port can be put through a docking station and then the power to support everything is running off of it. The cost range on these ranges from $50-$60 to as much as you want to pay to get it really about the features that you need. Do you need that extra USB with a second monitor to be useful? The storage, second monitor, or higher quality monitors are some of the more expensive features. The basic ones will definitely work for just getting those extra ports and creating a more usable workspace also. One of the most entertaining suggestions that we got from the elicent app email list service was phone books. I had no idea what they're talking about. I followed up and what they were really talking about was foot rests. They also recommended old law school books as something to make sure that your feet are at a level straight place and that you're comfortable. Adjustable foot rests do cost a little more than free phone books but are much easier to use and cost a lot less than legal textbooks from law school. Make sure that you've got an IT procedure in place that encourages or requires individuals if they're using personal devices at home to create a work specific profile. If the computer is shared by others, this just segregates most of the items that they would have access to in the tip sheet. We've got a how to set up second accounts on Windows and on Mac. In both cases, it takes about three minutes and no tech experiences needed but just having that segregation for files and with a lockout when you walk away, especially if you're in a shared space with roommates or other family members, it just helps protect the confidentiality and security for the individuals that you're serving. One of the more practical suggestions that we got was the written doorbell. Working from home, I've definitely experienced, especially since I live in a house with several different people. The number of deliveries that we get is very large. The doorbell rings often realizing if it's a package being dropped off or if you can continue to just work and not worry about it. It's very, very useful. This was mentioned at the beginning and is well worth checking out. They have removed their trial limits. It's a password management program that is very popular. It is used across many different platforms. They securely store your passwords on their server and the key for encryption is stored on your device. They have a master password that is used for accessing the plug-in and getting access to all your passwords. Most importantly, they've got team sharing options that allow you to easily share passwords. One password I checked out this last week after it was suggested by someone on the list. It is easy to use and I was happy using it. For signatures, we're doing an entire webinar on scanning and digital signatures next week, which is why we don't have a huge number of suggestions here. This is one that came up as a question from last week's webinar. Someone wanted us to look into the security background of it with regards to some new rules that were being passed in Oregon state. What I liked about this particular sign program was it was the fastest and easiest to sign your first document. The sign-up procedure basically walks you through your first document that you're signing and they do 10 free signatures per month. Their $7 option has unlimited documents. This is nowhere near as feature-rich as DocuSign or some of the other leaders in the industry, but it is extremely easy to use and extremely well priced for online documents. They've got a whole page relating to their compliance with GDPR rules and how they treat your client information. I would definitely check that out and whatever your state local rules are. The Oregon rule was very interesting in that it was very broad and it allowed you to add a process that verifies that that signature was actually made by the right person. If you emailed out a link, they sent it back. There's some concern that that email could have been intercepted or somebody else could have signed it. The Oregon rule added that if you do a check-in with the person to verify that they signed it, that would count for authentication. Each jurisdiction has different rules around e-signatures. I'm still aware of one jurisdiction that requires a separate rules declaration for it, but most of the jurisdictions are looking at ways to make e-signatures easier and cutting down on some of the barriers of access there while still providing authenticity specifically. The next one that we've got here, this piece of technology, RingCentral could have been in many different sections. Several people recommended this from the LSF tab listserv. If you have larger questions about RingCentral, definitely feel free to email me or get on the listserv and ask about it. The reason that we're putting this in this area is that RingCentral has great internal fax features. Another question then has come up several times on the listserv in the last two weeks has been what are people using at a discussion over e-faxes? RingCentral has that built in. They do have a longer trial period that has been created with regards to COVID-19, and specifically they have an NPO page that includes some consulting to get things set up as part of that free offering. So if you've been considering RingCentral it is definitely worth checking out and there are lots of people in the community that can help you out. For individuals that don't want to put together an entire communication system and they need to do a few hundred faxes, at most red fax is a very easy to use lightweight online fax system that uses their service to take your documents and send it to the destination or to take the documents that are coming in and send them to your email. I tried setting it up and it was very easy to set up the cost point. I believe it was 500 documents or so for about $5 a month. Initially, so for lower volume this is an easy way to deal with just a few faxes a month from an external perspective instead of a larger communication tool. A quick break here for some suggestions with regards to staying sane during this time period. Two books that I strongly recommend since we're spending so much time on our computers and so much time on our phones are The Attention Merchants, The Epic Scramble to Get Inside Our Heads by Tim Wu, NYU professor. It explains a lot of the psychology and economics behind how cell phones are grabbing our attention and using random reward schedules and psychology to create this co-dependence. As all of us are moving to a more digital environment at this time it's a very good read and on the more practical side of dealing with technology and the innovative with technology is Cal Newport's Digital Minimalism. It sounds a little odd in this time period when everything is going online but it has wonderful suggestions about thinking about your use of technology and a strategic manner and choosing which tools take up your time. His idea of a short term, courage and then re-introduction is not possible at this current time period given how much work related stuff we have to do through technology but he very consciously talks about your choices and making sure that you find time that is outside of that digital space that's trying to grab your attention. One of the reasons that we added those two books was this wonderful suggestion that came from the Aliccer called Daywise that allows you to control your notifications. One of the things that cell phones are really bad at because it doesn't help them grab your attention is allowing you to control your notifications. I often spend time trying to hunt down a single setting to get one thing changed on my phone to get back by time and Daywise does a wonderful job of shutting down those alerts and those noises and allowing you to filter instead of just shutting everything off you can choose some messages to have a high level of importance to them and you can choose other messages that it saves the notifications until after or it saves the notifications until 8 a.m. the next morning because you are at off time and those are non-emergency work related. I highly recommend checking it out so that you can take more control over your time in this extremely online digital age. Our next suggestions are a little more on the techie side. The eval lists serve and the community ranges from individuals who have a little bit of interest in technology to those that are IT professionals. Next few suggestions are a little more on the IT professional side. Having a system that allows you to take over remote users computers while doing IT support is absolutely essential in this current time period. We've got two different suggestions that came from the listserv. First is connect wise remote control for your user's computer. There is a free version for one user that is easy to use. The full version is $19 a month. It is just very, very useful when troubleshooting computers. They have a lot more extra features on there and it's a much broader program but it is rather easy to use from a technologist's perspective. The additional suggestion that we've got here is remote access through Splashtop. Another easy to use multiple different devices easy to set up for remote access. We'll have links to both of those in the tip sheet document. Check them out and compare them if you're looking for a way to do IT remotely more efficiently. In the same category we've got an education system which is Microsoft Learn which is entirely free. Any of the technologies you're looking at to set up or if you just want to improve your skills and work on certificates, those are there. They range from getting started using something like Power BI which is applicable to a larger non-tech community, individuals that are doing business analytics. It's a great tool. Most of their tutorials are a little more advanced. They're targeted at techies which is why it ended up in the IT section. Any of their what is series or their beginner is useful for anybody using a new product. What is Microsoft 365 is only 11 minutes and it gives a nice introduction. If you're moving from Microsoft on-premise in this time period to Microsoft 365 definitely recommend checking it out and taking ideas or tips from it and adding it to staff. One of the more techie suggestions that we got was Microsoft Direct Access. Direct access to put it in simple terms is basically a leveled up easier to use virtual private network. But instead of connecting to a single user you connect to an authenticated machine so that it is always on and it is what they call a seedless but I would say more behind the seeds less in the way of the user. It's for domain joined Windows clients. The setup of it is very easy and it's free with Windows server. So if you're looking for an enterprise wide alternative to VPNs and you're in a Windows environment I've heard at least two very good reviews from the community and looking through and researching this tip. The community is very supportive of it. They're very very positive reviews. Another thing, another area where you can get help off the listserv if this is the direction that you decide to go. So our next area here is security and backups. On the security side there's been about a $50 million investment recently and single from one of the founders of WhatsApp of all things. And I believe a non-profit that he has but part of that investment is improving the security which it's already one of if not Vivo secure messaging platform out there. But they're also spending some time improving usability to make it easier for people to use and more readily adoptable by a larger population. Signal started out being extremely secure but not very usable or very aesthetic. The aesthetics and the usability are definitely improving. It is a product that puts privacy first and foremost at the beginning. They have voice and video calls. They have the ability to send disappearing messages and they have solid approved chat features. Highly recommend checking it out and it is definitely improving on the usability and the security has always been is still top notch. Recommend strongly having an antivirus. Sophos Home is free, has been and is easy to use. I would recommend an antivirus on an enterprise level also that will be covered in our security webinar coming up in May. But make sure if using home devices definitely have an antivirus that is available as part of your checklist. Part of the goal of putting together these tech tips for this webinar is that it should cover broadly most of the major things you need to think about for working remotely and doing legal services remotely. You can use it as a bit of a checklist. Do I have these things? Do I not? Which is why we also included the antivirus even though it is a very basic tip there. A backup system that allows for external backup. Carbonite has been strongly suggested by members of the community and used by organizations. The biggest tip that I have here is test your backup systems. I cannot tell you the number of times that the cost of recovery has skyrocketed because the backup system didn't work correctly or it took a few days to get going or they had to do data recovery with the backup system. Had that happened sadly more than once in the community with clients that I've worked with through LSM TAP. So during this time I know that there's a press on our resources because the mean is growing significantly but carve out a weekend and test some backup systems that you haven't placed or implement a new backup system given a month and then test it. This is going to save you a lot of pain and suffering later when things crash or if you get hit by ramps somewhere or a virus hits having that backup is essential. With regards to backing up your cell phones this question has come up a lot. Gcloud has a free option that is the backup up to 10 gigabytes and lets you choose what to backup. It is very easy to use. It is not by Google. Although when I searched for it on Google a Google ad for Google was the first search result. It was the second link. I'm going to try on my cell phone and very easy to use. 10 gigs does not sound like a lot for your phone but if you exclude your photos and your music it should cover all of your documents all of your essential items there. So choosing what you backup is important when using a tool like this. A practical tip. More than one person who has taken our suggestions of using a strong password system and a password manager have lost their master password and lost access to all of their passwords. This is an old paper system suggested take your master password write it down on a piece of paper put it somewhere nowhere near your desk put it in your closet with photos don't mark what it is just have it there and know where it is. I actually took and took that one password and shared it with or put it somewhere secure and then shared that location of where it was secure with someone else in case I forgot that location it's just essential to know now where I put that was locked up so someone could just get into it but as long as it's away from your computer and not easily found it is more secure at that point password managers are amazing losing your your master password is the absolute worst which is why I've got another suggestion to help with this problem is generate one time passwords that will let you do a recovery or re-inter the system last pass which is one of my favorite password systems will let you generate three one time strong passwords and with that they can only be used to lock in once it notifies you when they are used I take one of them hide it is your location and then I'm taken a trusted calling and said hey if I ever need this you've got it but then I know if it's been used it's not like giving them your actual master password because you get notified and it can only be used once but it is essential for recovery for these disposable passwords the next group of suggestions before I move into suggestions from the community here is how and ways to improve getting the word out to the community during this time period the trans sense legal icon project I strongly recommend the individuals checking out they are free to use under creative comments by non-commercial not derivative license which basically means you can use them as long as you give the creator credit and you don't change them the idea is to have standard visually intuitive icons for the legal world these are very easy to use strongly recommend them for videos and for print publications that you're creating putting on your website also the second thing is if you create a video during this time period to help people out with regards to COVID I've seen a lot of visual programs doing this put those videos up on YouTube don't just take the Zoom meeting video or a plain video and throw it up on your website you will get 10 times more hits by putting them up on YouTube even if you don't currently have a YouTube channel in North West Justice Project I did a do I still have to pay my rent video that came out a week ago it already has 936 views much higher than their average for one week and larger than their subscriber count it is being shared and other people are viewing it I know someone else in the community that created a similar video that was specific to a smaller geographic or to a different geographic region not smaller a different state just put it up on their website they've gotten almost no views at this point you need to go to where the community is and share those awesome new resources you're creating with the community more broadly this is an older suggestion that people asked for specifically some easier suggestions for getting started with new technology the quick start guide in the Creator Academy is great it will get you the basics of a YouTube channel set up in less than an hour short easy to use videos all of these first materials are free strongly recommend checking them out they're not aimed at a nonprofit community specifically but they do have great practical tips on the marketing and outreach side and just set up overall the last suggestion that I'm putting forward or actually these all come from the community is Unsflash for coming up with amazing images for sharing the Unsflash images do not require attribution but I strongly encourage you to attribute the quality of the images is just amazing it is a curated site with beautiful images that can be shared used on your social media it looks a lot like a museum collection or a well curated stock photo site the quality just adds a lot to presentations so now that we went through 47 tech tips in 58 minutes we've still got a little bit a little bit of time here please type into the question box or raise your hand we would love to hear any other suggestions did get three more tips from the community first group me for group text messaging a nice informal way to connect with staff or to put together groups of individuals that want to knowledge share via text messaging second we've got scan bot for a phone scanner that is mac and android we've also got phillips speech live for voice to text with human review or automated the human review aspect is extremely nice for editing work product thank you to everybody on the lsn tapped email list this was these were great suggestions from the community and this could not have been put together without all of your suggestions thank you so much