 Hi, my name is Samad Khairat-Hatham from Jordan. I'm a pharmacist by education, a quality professional by training, and a patient safety advocate by instinct. So my area of work is in healthcare accreditation council. I'm responsible and heavily engaged in developing standards, evaluating and training against those standards to improve the quality and patient safety of healthcare institutions. And I'm also responsible for developing toolkits and checklists to help those institutions bridge the gap and improve the healthcare quality and the service they provide to patients. It was actually by chance. So part of my work is to review updated literature and updated guidelines, toolkits on patient safety and quality. And I came across the apps, the actionable patient safety solutions that are developed by the Patient Safety Movement Foundation. And that led me to check the website of the foundation and I got to know that there is a fellowship program, the first program for the fellowship. And I was really interested in, I thought, why not? And I'm honored to be selected among five across the world and to be the only one representing Asia. It was a real, it was really exciting to be selected and accepted into the program. And since then, the journey has been really rewarding and fulfilling. So at the start of the program, we were able to select and identify a main, let's say challenge or problem in our country and work towards improving that problem. And my area of focus was anti-bacrobial resistance. As it is a global problem, it's for sure reflected in my country. And I was then able to untangle the problem and tease out the main barriers and the main challenging areas that we need to focus upon. And throughout my work, I worked with policymakers, I worked with healthcare professionals and I worked with the community and patients in order to understand the root causes of the problem. And then we focused on this stewardship program anti-bacrobial stewardship program within hospitals. And we were able to evaluate the availability of the core elements of the program. We were able to pinpoint the main areas that needs action and needs improvement. We were able to identify the main barriers that prevents the effective implementation of the program. And we're looking forward for the next step, we will be able to make collaborative quality improvement projects and actions among healthcare professionals across hospitals in different sectors. And that is really exciting because we will be able to tackle the few, the vital few challenges and address the main issues that will help us see improvement on the ground, hopefully. And also, I think beside the project, the improvement project that we've worked on, the fellowship journey was really colorful, diverse and rich. We were just immersed in different activities. I was able to present in Patient Safety Summit, I was able to moderate a webinar. I was also invited to be a panelist in a webinar with key experts in the field. So that was really rewarding, experienced and I'm grateful for that opportunity. Well, I think I'm gonna quote my colleague in the fellowship program. She always says that when you think you know something, when you think, the more you think you know about a subject, the less you actually know because at every fellowship meeting, we discuss different topics and different concepts. And at the end of that meeting, we realized that we need to really dig deep into that concept and there is a sea of information that we need to really discover and we need to really learn. So I think the main thing is that we are, we will always be learners and we need to maintain that thirst for knowledge. The fellowship provided us with the opportunity to meet key experts in the field. And they've always treated us like peers. We had the ability to discuss things with them, to openly challenge concepts and theories and to ask questions about different topics. And they were always encouraging and open and provided support. There's also that aspect of learning about the different cultures. I mean, the fellowship in this program, there was five of us and we have continued throughout this journey together and we've learned that even though we're geographically different, we have so much in common, there's so much similarities within the different countries, same challenges, same problems. And there's always this different context to the problem, but the actions that we need to be done are applicable all over the world. And that was really our opening and that was what brought us closer in the fellowship, I guess. Yeah, many of them actually, but one of my favorite topics was the human factor engineering because it made me look at systems in a different way. We've always looked at the healthcare provider as the main issue that needs to be fixed, but actually the system most of the time is prone to error. You need to look at the processes, you need to look at the workflow, you need to look at how you place humans in their work and to understand that if it's easy to make error, then harm will occur and error will occur. And you need to look at the system and understand that you need to make it easier to do the right thing and more difficult to do the wrong thing. So that really analysis of a system and a process was exciting for me and it made me look at things from a different perspective. I think we've learned a lot from different industries like the aviation industry and how it can be reflected into healthcare and how it can be translated into actionable solutions for healthcare problems. I think that was exciting. We've learned about adverse events management, incidents reporting, safety too. That wasn't new for me as a concept. We've learned about reliability theory. We've learned a lot of things. And as I said, the more you learn, the more you realize that you need to, yeah, that you don't know yet and you need to learn more and more. And it's opened many doors for knowledge for us. The committee of the fellowship were thankful for them because they've shared so many valuable resources. I'm thankful for the board of directors and I'm thankful for Dr. Peter Lachman for mentoring us throughout the process and for his guidance. So there were a lot of moments. And I think the journey doesn't stop as a fellow, we will continue working towards preventing avoidable harm and working towards improving healthcare quality and attaining patient safety. So it's been an incredible experience and I'm really thankful for the journey.