 Good morning everyone, and very welcome to this webinar to launch or relaunch our revamped community of practice. My name is Sophia, I'm the deputy coordinator of the global protection cluster based in Geneva. And it's my pleasure to welcome you to this webinar this afternoon. Before we start, I will ask everyone to please mute yourself and take off also the video just to make it to lighten the bandwidth. I see a few of you still unmuted. So please do mute yourself as we start for some of the colleagues to join us. So Doreen, you are not muted. I see Celeche, you have your video on. As we have had some issues in terms of connectivity in the past, I just want to make sure that we have the right setup to before we start. Thank you very much Doreen, you're still unmuted and I think otherwise everybody has muted themselves. Welcome to you all this afternoon. We're very happy after several weeks and months of working on this new community of practice to be launching it together with you today. Sorry, I'm just waiting for everyone to mute. There's some background noise. So I was just saying we've been working for the last few weeks and months would speak it to prepare for this launch. So we're very happy to be launching it today. And very happy to have some of you who have been using this platform already for the last few years and the newcomers today to look at these new tools and how we can use it in the future. Just a quick recap on how we've revamped this community of practice. We have had a bilateral consultation with our pit cluster coordinators and other coordinators and other actors. We have conducted a survey last year to get a better sense of how we can improve that tools. And based on that Yasmin and our colleagues in Spigit have been working on improving the tools which will be presented later today. It is meant of course as a tool, as a practical tool to facilitate peer-to-peer exchange, really allowing for a connection between field practitioner exchange of ideas and tools on practical issues in a space where we can actually take the time to have a dedicated thinking process and dialogue on specific issues. So we have other ways of communicating that we use. We have calls, we have team channels, but the committee of practice is really seen for us as a place, as a safe place where we can take the time to engage on a specific topic and where we can bring thematic specialists if needed to help us moderate and put into a technical discussion. Today the platform has had a total of 22,000 users, so a lot of experience and expertise around the table. And again we are happy to bring in dedicated and specialized thematic expertise to help enrich some of the discussion that we will have in the next few months. I want to flag that the webinar will be recorded, so we will post this on our websites, so please know that it's been recorded. And I will just now introduce you to the speakers. I'm just doing the welcome and the moderation. And to help me welcome you, I will call Catherine Starrop, who is the head of the protection unit in the Danish Refugee Council. She will also do a five minutes welcome. Then Yasmin will be giving us kind of an overview of the objective of the webinar but also more in that description of the committee of practice. And then Catherine will again present us the PIM exchange space, which is a specific space in the committee of practice, dedicated to PIM. And then our colleague from Spigitfield Gillette will walk us through the tool itself, how to use it, and we'll have then a Q&A session at the end. So that's a bit the menu of this afternoon. And without further ado, Catherine, if you want to come in to welcome our colleague, please over to you, Catherine. Thank you so much, Sofia, and I'm very happy to be involved in this afternoon's webinar and looking very much forward to re-ramp and re-launch if you like the community of practice and all the many opportunities and advantages we have of having such a platform to exchange, to learn, to share. I will come back and speak more as Sofia said to the specific space on protection information management. So without further ado, I'll hand over for us to proceed in the webinar. Thanks a lot. Thanks a lot, Catherine. Did you want to give the floor to Yasmin? I didn't get the end of the sentence. Over to you. Yes, I think over to Yasmin. Thanks. Thanks a lot, Sofia and Catherine. Hi, everyone. My name is Yasmin just for the newcomers and I am based with the Global Protection Cluster providing field support. Very happy to see some of the old faces here and also welcome to our new colleagues who are joining for this webinar about the re-launch of the platform. So I'd just like to say that I'm also assisted by my colleague Evesi and throughout the webinar, if you have any questions, please feel free to flag them in the chat box and we'll make sure that we respond to them by the end of the session, towards the end of the session, towards when the Q&A session starts. Okay, so back to the platform. As Sofia mentioned, the community practice really resulted from extensive consultations that we held with the field a few years back and there was a clear need by coordinators to have a space where they engage, share their experiences, ask questions as well as share approaches that they're implementing in the field. Ideas that worked for them and ideas that didn't work. So it's an informal platform per se. It's not a platform where we really assess what is the correct approach or what is the correct answer. It's a platform to help colleagues speak to each other, provide support to each other as well. It allows the GPC and our various partners as well give the support needed as well as be informed by the challenges that you're flagging in the field. So there's a lot of focus on engagement, on making this platform user friendly, easy accessible to all of you and with the targets that we need to also identify good practices, come up with approaches that you recommend scaling up and also to provide you with the support needed. In the long run. And because of this need, the platform is really simple in the sense that it's... Can you please mute? It's quite easy and the idea is for users to go in and to post a question or to post an idea or to request for resources. We can also form groups and to work around specific projects or exchange training material, for example, exchange strategies or policies or certain challenges that you would like your colleagues to provide you with input on or even our global colleagues to be engaged in supporting you with. Next slide please. So it's the platform as we will see soon when my colleague Phil from Spigot will do the virtual walk through with all of us to explain to us how the platform works. It's really targeting everyone with a focus of course on the idea when we established it was focusing on how to bring together a pool of protection cluster coordinators, co-coordinators, protection actors together in a platform where they can speak about issues that they find urgent or of a priority to them and that they can exchange their experiences over as well as seek advice from global colleagues and vice versa as well. We at the global level we regularly reach out to you for advice and approaches and practices and success stories as well as challenges that you are facing. So the platform is also open to colleagues who are not necessarily working in the protection sector but also colleagues who are working in other clusters for example for development actors. So it is open in that manner and colleagues who would have an interest in joining our conversations or bringing on certain, let's say challenges that they're facing or certain good practices that they would like to bring forth they can definitely join us. I'm sorry I can hear someone talking on the phone. Please go ahead Yasmin, I think I'm trying to track the person who is speaking of language. Okay, all right. And of course we've established this as I mentioned to share experiences with colleagues as well as their colleagues can reach out to each other. So the platform is established in a manner that if for example colleagues in Libya would like to reach out to colleagues in Syria or in Iraq this would be feasible so the idea is to also facilitate this conversation in a platform. And of course we, like I mentioned the idea is also to identify good practices that can be scaled up. And for us to identify challenges or issues that you are facing at the field level that we can support you in addressing. And I, for some of you we have launched in the past protection challenges and the protection challenge that we've launched in the past was about remote, how to do remote programming and how to deliver protection in inaccessible areas. And this was because it was identified by members of the platform as a priority and we were able to crowdsource ideas and practices and scale up some of them. So the idea is to continue also with this approach in solving challenges faced by the field. Without further ado, and I know because this session really we wanted to go through the new platform with you focus on delivering to you how best to use the platform. I'd like to hand over to my colleague Phil, who will do the, no actually, I'm sorry, I'll hand over now to Catherine who will speak to us about the PIM exchange space. Thanks a lot, Yasmin. And before we go through the platform, I just want to spend a few words on on that specific space we call the PIM exchange space. So PIM is standing for protection information management. And we are really, really happy that this can be part of the broader GPC that community of practice because you can argue this is a thematic issue or area of work, which for all of us is very highly relevant. And this is a way in which we can also make sure that we are sustaining all the learning and able to better share and exchange on the work that we do that is so important on protection information management. The work that we embarked upon back in 2015 with the aim of strengthening our work with data and information management of this data collaboration, the sharing the coordination of data and information to inform our protection analysis and response. So, making sure that our analysis guide and response indeed reflects the actual needs on the ground in the context of the displaced people and the displaced and affected people. So, I'm sorry to interview Sophia here. Just can you speak close to the mic? You tend to disappear a bit sometimes. Thank you. Yes. Yes. Is it better now? Much better. Thanks. Thank you. So, I mean, just like the GPC community of practice, the whole idea and philosophy behind this exchange space that is indeed reflecting the importance of sustaining and documenting and providing these avenues for us to share. And we all know in our daily and in your daily busy days and weeks in the field. It is not possible to write long reports and long emails necessarily. So having this open informal, hopefully easy accessible platform to exchange experiences to both questions to mobilize other colleagues who know something about a specific issue. That's the very reason and rise on data behind also this PIM exchange space. So what it is, just like the GPC community of space of practice, it is a space for knowledge by exchange and learning. Next, please. Please. And who is for it is as Jasmine just said, it is for the GPC colleagues, but it's also, I mean, it's an open platform. So it's for everyone who works on these issues and who are eager also to learn more and to do better. So it's for all of us, including also all the many colleagues we have worked with over the last few years in terms of trainings and capacity building on protection information management. So what we want to and wish to exchange, I mean, there are no limits in principle. We in this specific PIM exchange space, we are exchanging on protection data and information issues. There can be many different issues. So we are exchanging around those issues. We are challenges, learnings. We are changing around the PIM conceptual framework that we have developed over the years, which comprise the definitions, the terminology, the principles, process, the different information management systems that we work with on a daily basis, the population data, protection monitoring, case management, needs assessment and so forth. Similar to the community of practice, the larger one that we will see in a moment, there are different ways in which you can engage on the platform and this PIM exchange space. You can post questions and you can also upload and share your experiences and your learnings. And in this way, we're really hoping to further mobilize and advance the sharing of all the good practices and how we can assess the challenges. We have at this point in time put on the PIM exchange space a couple of the PIM conceptual framework key documents, including our strategic framework. So you can see what are the priorities in coming years. Some of the e-learning, some of the podcast and so forth. For all the rest of it, you will be able to find on the website dedicated PIM website. You can see in the right bottom corner at the right. So there is a website where you can find all the PIM documents. I can already see there are a couple of questions also, which makes us very happy. So we are ready to engage with all of you. Thank you very much. Thanks a lot, Catherine. So I suggest we take the question in a bit of a time. I hand over to Phil Gillett for a presentation of the tool itself. Over to you, Phil. Yeah, thank you. Hello, everyone. Nice to meet you. I'm just going to go ahead and share my screen. Hopefully everybody should be able to see my screen. Now you should just see Google. Oh, great. So what I'm going to take you through today, I'm going to take you through one, how we can access the platform, then two, once we're in the platform, how we find the GPC exchange space and how we find the PIM exchange space, how we post questions, how we view some of the questions and how we respond to those questions. So hopefully I'll take you through everything. And as we said earlier, if there's any questions, please feel free to put them in the chat and we'll respond to them at the end. Also, just on that, it was noted at the start of the call, this will be recorded. So if you do miss anything and want to catch up, you can watch this again. And also, you will be getting a how to use guide. There will be a very simple document that will be shared with you on some of the key points that I'm going to take you through today. So please don't be too concerned. If you do just miss something, you will have these resources available to you after the call. So first of all, I'm going to use the link, which is gpc.spigot.com. And once I click on this link, it's going to take me to the signing page. Okay. So what you can see here, it's asking for a username and password. Now, it is good to know at this point that the GPC platform has been in existence for a while. And as noted, it was a relaunch. And there was also a different angle to the platform in UNHCR ideas. That means if you have used UNHCR ideas or GPC or the PIM space previously, then you may already have an account. So just to bear that in mind that you can register and by registering, you click here where it says register here and it will go through the whole first name, last name and username. Once you complete this form, your account will be created. But if when you click submit, it says you already have an account. It may be because you have used one of the spaces previously. So if that is the case, please just click forgotten your username, put in your email address, and it will send you your username. Once you've got your username, you can then, if you do not know your password, click forgotten your password and putting your username and it would send you that. So you can get both pieces of information. I would just clarify that you have created this yourself. So therefore, the username could be anything. It is not necessarily your email. It is what you set it up as at the start. And as it says below, if there's any questions, you've got any trouble registering email, GPC at UNHCR.org, and they will be able to direct you and we'll find out why you cannot get access. So that's the registering and forgetting your details. So if you've got details, username and password, you come in here. If you've not, then click on register here and it will take you to that register page that I showed you a moment ago. So I've got login details. So I'm going to log in. My username, I set up as my own name. I'm going to put in my password. Okay, so when I click sign in, this is the page that I land on. Okay, this is the page that you will land on and where you can find the exchange space and the PIM space. So to start with, I'm just going to talk you around this page. Wherever you are on the platform, this logo in the left hand corner will bring you back to this page. So if you ever just want to come back here, look for the logo, click on it. It is always going to be in the top left hand corner. You have a go to. So if you're in the exchange space and you want to quickly go into the PIM space, you can click the go to and you can go to it very quickly and easily. Or again, you could come back to the home, which is the GPC community. You have an inbox. Let's say, for example, you've put a question in and somebody comments and gives you an answer and you would get a notification in the platform. You would also get a notification to your email as well. So don't worry. You're not going to miss something. If somebody comments, you will also get an email. People can use a direct message on here if they want to ask you something specific to your question as well, but they don't want anybody else to see it. So that would come into the inbox area. You have a search. So for example, there's a particular question that you're looking for or you're not sure where you saw it and you want to look back. You can use the search. Searching will allow you to search for a particular user or a particular question right across the platform. That's in both the exchange space and the PIM space. As you can see, I've added my picture here. It's always nice just to add your photo to your profile just to give it the nice look to it and also know who you're talking to. And for that, I clicked into my profile and it uploaded my image. So you do have a profile area. As you can see, I've got my name, email address and further detail that I may have put in on the registration itself. So I'm just going to come back and come to my home again. If you want some more detail, there is an about page. You can see all about the GPC and find out lots more information if you want to read it. If I scroll down now, you can see I've got two options. Catherine spoke a moment ago about the PIM space. I'm going to come on to that. I'm going to show you it. The two spaces, the exchange space and the PIM space are very similar in terms of I'm going to go through the exchange space and show you everything. And then when we move into the PIM space, we'll see that the information and the questions and the detail may be different, but the actual posting a question and commenting is very similar. So I'm going to go ahead and I'm going to go and move into the post question. So I'm now in the GPC exchange space. So you can see that I've got a welcome message. I could learn more of a one. If I click here, it's going to take me to the about tab where I've got much more information about what the exchange space is. I can see how many questions there are. I can see comments that I've had on those questions, votes. They're asking me if I've got a question and I'm welcoming it to the platform. So if I wanted to, I can begin to put my questions straight in here. I can also see questions that I've not yet rated before. So for example, if I like the sound of that question, I want to give that a vote. I can click vote on it. This will show me questions I've not yet voted. So if I do vote, it would not show in this view. I can just click show all questions. So this is the main home of the exchange space. As I say, I can click here to see more. I can go into the about. I could read the overview in more detail. How about now if I want to post my question? So I'm posting in the exchange space. As you can see wherever I am, I'm always going to see that I'm in the exchange space. So if you want to post in the PIM space, you would go into the PIM space and post your question there. If you want to post into the exchange space, then you would know where you are because you will have this on every page. So give your question or share your ideas and experiences. So what question do I have? I have a specific question about keeping everyone connected. I can then choose custom image gallery. So I'm going to choose from this gallery that is here. And I prefer this. Is there somebody trying to talk or is somebody unmuted? Hi, can I ask? I think it's... Can you please mute? Thank you. So I can choose my image just for my question. I can then choose a category that it falls under. So what's this around? Policy guidance or maybe I just choose other for this one because I'm not sure where it really fits at this moment. But you will likely know which one of these in your organization it fits into. Priority. So is it high, medium or low? Well, I'm just asking a question here. I'd just like to know more about what people are doing to keep connected. I can tell people where I'm based. So I'm based in Europe overview. So maybe I'm looking to see how everyone's keeping connected during this time. Now, the key thing to note here is everywhere you see an asterisk at the end of the question, that is a mandatory question. That means in order for you to submit your question, you need to complete it. You can see that I am based in is not mandatory. So you don't have to complete that. But overview the situation. What type of advice do you need asterisk there? So I need to complete this. So at the moment, I'm going to say I'm not too sure at the moment. Okay, so I've completed it because it is a mandatory question. I can add attachments. So you can see add files. It will look into my own directory and I can add a file simply as clicking on the file and uploading tags. So just again, as you can see, there's no asterisk at the end of the tags. That means it's not mandatory tags. Similar to hashtags that you may see in on social media and in other places. This is a way of tagging your idea against something. So maybe it's a particular area of the business or a particular account that you're referring to and you'd like to tag that in. That way, all those ideas will be tagged together. So please don't worry too much if you don't want to complete it. It was combining some of these questions together. I have the ability to publish this now. I could save it as a draft. So let's just say you put something in quickly and I think as we talked about earlier in the call, you may not have time to sit there and write everything out. But you just had something at the top of your mind that you wanted to write down quickly. You can write it in and then save it as a draft. Importantly, you can save it as a draft even if you've not completed some of the mandatory questions yet. So for example, if you're not sure on what I type and advise or support you want to get. So you write your question and you think, actually, I don't know that yet. I'm going to save it as a draft and I'm going to go and find out first. You can do that. So please, when you're putting it in, don't worry. You can save as draft and you won't lose anything you've put in. I can cancel and just leave it all together if I've come into the page by mistake. So I'm going to go ahead and I'm going to publish this now. Thanks for posting. I can share it. If I want to, I can add people to it. If there's people on the platform that I think might really be able to enhance my question and maybe be able to give some feedback, I can add people to as team members. Or I could post another question if I've got multiple. But share is a good one if you want to ask a few people. If you know who you kind of want to ask, maybe share it with them and you can do that via the platform. As you can see, I'm now in my question. All of the answers that I gave were here. You can see people can begin to comment. Because this is my question, I'm going to go into one that's already been asked. So let's have a look. So all I've done here is come into view or conversations. As you can see, I've several ways to sort it when it was posted, when it was modified and comments that are on there. You can see it in a different view if I would like. This is always a good view just to get the good spread. I can see that here's my question that I just posted. You can see that Yasmeen has asked a question here and I could maybe click into this and maybe read some more. So how to ensure a COVID response has a protection and human right lens. You can see that Yasmeen's actually added an attachment here. So you can see that she's just added it when she's done the idea. Oh, sorry, the question. You can see the priority where she's based or where this applies to. I can see actually that Yasmeen's added a team member here in Mohammed. Comments. So you can see that there's been multiple comments and the good thing that Yasmeen's done here, she's put links in a comment. So this link through to elsewhere, it might be on the website or elsewhere that you want people to check out. So Yasmeen's really built out with more information here. So for example, I could reply to Yasmeen directly. I could say my response is in response to Yasmeen's question. Or I could say no, I don't want to join the conversation. I have a completely new comment that I want to make. And as you can see, I can add links just like Yasmeen has. I could say, what's my link? The other good thing is, for example, I could add mention someone. So I could say that I want to contact Adam, for example. That would notify Adam that I have mentioned him. So in that notifications that I showed you in the inbox and that would give him a notification. So you can add mention people. Again, similar to what you might have seen on other platforms or social media where you can add mention individuals. And as I say, links, that's also how you can add further information or maybe a document. You can add it into here maybe as a link if that's useful. You can always don't feel that just because you've submitted your question, you can add to it. You can add to your question or your idea at any time. If I go back into it, I can edit it. I can also click into attachments and click add files. So don't feel that once you've submitted it, that's it finalized. You can always edit it, add more information because that's the best thing about it. Okay, so say you put your question in and then somebody puts a comment and you think, that's made me think of something else. I want to update my idea or my question now with that further information. You can edit it, you can add that further information and really build that out. So it really becomes helpful to everybody. Okay. So we've gone through the posting of a question. We've gone through the viewing and the answering of the questions or the viewing of the ideas. We've gone through the mentions, adding the links to the questions. As I say, we can now go back to the home. So we're back on the landing page. It's all good to know that the search in the top right that I mentioned earlier. You can search for questions. You can search for users. So if there's a particular person that you want to contact and see what they are saying and learn more, then I'll speak to them directly. You can search for users within here. Okay. So I've gone into the exchange space and we've seen how we post and how we view things. I'm just going to go into the PIM space. And what you'll see is, again, fairly similar to the exchange space in how it's formatted. I've got more information on the home page here and I can scroll down. I can again see how many questions and again, it's asking for me for my question. And just on this, if I was to put my title here, so let's just say I use the same one here just to kind of show you for demonstration purposes. When I press continue, it will take me into the post page. Okay. So please don't be concerned or worried about putting in that first space. It's just going to bring you to this same place that we were on the exchange, on the GPC exchange. And as you can see, as a reminder, you always know where you are posting to because it says PIM exchange space. Okay. So I know this time my question is going into the PIM exchange space. I can also view all conversations within the PIM exchange space. And I can see there's multiple, same format. I'm still able to vote. I can still click into them. I can read more information, attachments and comments work exactly the same. There's also an additional piece of functionality that I didn't highlight to you on the GPC, but it is there and it's here on the PIM space as well. And that's follow. So I could follow this comment. If I want to be updated every time somebody comes back on this comment and it's something I'm really interested in, click the follow button and you'll be kept up to date. Alternatively, you might want to follow the user. So you can click on the user and you can come follow. That will update you every time that user posts something. So say there's an individual that you'd really like to know or work better with. They're in a different camp and you want to learn from them and you want to see what they're posting, then you feel free to follow them and you'll be kept up to date. So as I say that the PIM space really similar in its setup, I can find out more on the PIM background and what Catherine took us through a moment ago before I started this. So you can learn more here. And as I say, there's a back to home or if I click the logo like we discussed and back at this main page. So all of that from a high level is everything that we want to take you through today in terms of a demonstration. We've covered logging in and the registration. We've then gone through to how I get into the exchange space and how I get into the PIM space. From there, you've seen how I can post a question, how I can comment back and at mentions in question along with keeping up to date by following and sharing as well as adding links and attachment to any of your questions. So really hopefully that helps everybody to see how simple the platform needs to use and how quick and simple it can be when you're out there in the field. You not feel like it's going to take a long time to get to the information you need. As I say, we will be sharing how to use guide and this recording will be available to anybody and everybody. So you will be able to look back on it. But we are now opening up for any questions or people want to know more. Please let us know. Thanks a lot Phil, lots of information and I guess once we start using it, it gets actually easier and easier every time. We've got two questions in the chat box. The first one, how can I find users on the platform? And second question, is there a possibility to form groups on the exchange space? So over to you Phil and I invite everyone to post any other question you may have for Phil. Yeah, no problem. So let me share my screen again. So just remind me on the first question was the searching for the user. So for example, if I come into the search at the top and I type Yasmin, press the search button. Now it's going to search straight away for the ideas, but I want to say users. So now I can see all the users that are Yasmin. So I can kick on Yasmin for example here. And then if I wanted to, I could message Yasmin or I could follow Yasmin. So going back to what I spoke a moment ago, I could follow her to see updates of when she posts certain questions and comments, for example. So that's how I search for a user. I literally just type their name into the search bar at the top and then change it to user. So my search is for a user. The second question, I think really was around forming a team and getting a group together. Now you could use the team member functionality for that. So for example, if Yasmin had put this question in and she wanted to build a team and it wasn't just Yasmin. So let's just say Yasmin puts this question in or puts his idea in and says, this is not just from me. This is from my team. Then what she could do is she could come into here. And as you can see, she's already added Mohammed and I can actually ask to join. I can be joining this team so I could say, oh, I'm going to join this team too. What Yasmin can do or let's say I could do. I'm going to come into my question and I'm going to say, I'm going to add a team member. So what's their username? So I'm going to say Yasmin. I want you to be a team member. So a message gets sent to Yasmin and Yasmin is now going to be a team member on my question. So you could build a team around a particular conversation topic and idea or particular question and you can add multiple. So that's how you would do it. So one person would input the particular question and then you can build a team around it. I think that hopefully answers the question, but if it's not, please ask further and I can try to clarify. Thanks a lot for you. We've got the second set of question. I think that's more towards Yasmin regarding authority or accuracy of information. The space will have moderators from the GPC who can weigh in and confirm if advice is accurate or correct. So that's the first question. And the second and does a vote on an existing question mean that you liked or endorsed a question. So it can indicate popularity of an issue. The two question I think over to you Yasmin. Thanks, Sophia. For the first question, absolutely. Yes, we have, of course, a group of moderators from the GPC. We have also moderators from the PIM exchange space and they are experts on the topic. So the platform will be definitely monitored and we ensure that the information or the advice that is provided is actually in line with our policies and standards. So this is of course a top priority and for that reason, the notifications that Phil was speaking about and how moderators also will be notified as soon as any activity takes place on the platform. It is a way to respond as fast and as quick as possible to the request coming from the field, but it's also to monitor the information flow and the advice given. With respect to the votes in DDS, it flags to us, it's one way to flag to us the popularity of the issue, the need. As I mentioned earlier, when I was speaking about how it's a platform for us for colleagues to provide peer to peer support to exchange ideas. Especially in these times when we're faced with an emergency like COVID, we have seen that colleagues across operations are reaching out to each other to get advice, to share tools, to share approaches. So yes, the voting is one way but also the platform is equipped with other monitoring tools that allow us also to give us an indication of popular themes, popular topics, popular engagement around specific themes. Phil, would you like to comment on that since you also assist us with the generation of the various dashboards in terms of gauging the level of engagement on popularity of themes? Yeah, I think there's a, like you say, there's a combination of things. So from a dashboard and reporting and some analytics we can look at, we can see by question or by idea that the number of votes that a question or idea has got, the number of comments, the number of replies to comments, for example. So if we're really seeing a lot of detail around a particular question, then that will really help the team to really look into it and say, people are really getting behind of this, maybe this is something we need to look into further. So the use of the platform and around particular questions or comments or ideas will really help the team, as well as on top of comments and ideas, maybe team members were able to see how many team members that a particular question has got. So if we've got a lot of team members and people are really highlighting this as something that needs to be looked into, then it will really help the team on that side of things. Perfect, loud and clear. Thanks Phil and Yasmin. Two other questions. Is there a specific browser to use to access the platform? That's the first one I think for you Phil. And I think there's another one, what's the difference between the two spaces that I will direct to Catherine, to you Catherine, over to you Phil. Yeah, no problem. In terms of browser, no is the answer. You can access the Spigot platform and GPC, PIMEX, Edge Chainspace on any browser that you choose, whether that be. And we always say that the main ones, the ones that are big and supported, Google Chrome, Internet Explorer and Safari, for example, on Apple devices, they are all supported and you will not have any issues. You can also access on your mobile device. So that was one thing I did not mention. You can access it on your mobile device, again, similar to how you would access on your desktop. There is no separate application at this moment in time. You would just go to your browser. So for example, if you have an iPhone, just go to Safari, go to the same link that I did, gpc.spigot.com and log in that you normally would. Okay, you will see a more mobile friendly version. So it may not look exactly like it does now, but you would see the exchange space and you would see the PIME space. So you would be able to access both and post questions. So it's accessible on a phone from the browser. Thanks Phil, Catherine, over to you for the second question. Thank you very much. The difference is that the PIME exchange space is a sub-page or sub-platform, if you like. It's a thematic, zooming in on a specific thematic around protection information management. But as I said earlier, I mean it's completely mirroring the GBC, the larger GBC community of practice. It has exactly the same way of engaging, the same functionality, the same way of, I mean, you can post questions, you can exchange and so forth. So it's exactly the same way you engage. So I would say by all means, please do not hesitate if you in doubt about, you know, does this question or this dialogue exchange, does it fit under one or the other? So just pose it, please, by all means. And we have built in some linkages. So if there are questions around specific areas that also come under protection information management, there is a linkage with my limited technology insights. But that's how I understood it Phil, please correct me if I'm wrong. But then we come up on the PIME exchange site as well. So in this way, we can make sure that we will be part and we will be able to monitor those exchanges anyhow. So just my key messages, please don't hesitate. Post your question, whether it goes one or the other place doesn't really matter because we will be able to pick it up anyway. But it's just a thematic sort of space on protection information management. Thanks a lot Catherine. One more question. Can we search for good practices and our good practices catalogued or kept in a certain place in community of space? Yasmin or Phil, over to you. I'll answer that and I'll give the floor to Phil if he wants to compliment. Indeed, I also wanted to reiterate what Catherine mentioned, that the PIME space is very much interlinked to the exchange space. And Phil, if you can help us by just visiting the PIME space very quickly, if possible, to show how the interlinkages are built in for the group. So if you can please go to learn more. Yes, and scroll down. So for example, these are cross cutting issues. So they're both on the PIME. There are of course PIME themes, but also they come up very regularly on the exchange space. So we made sure that these interlinkages are built in and to allow for your, for you to not think too much when you post a question of where to post it. So automatically once you post a question that speaks about analysis monitoring or information management in general, it will also automatically show on the PIME exchange space. So this is just to reiterate what Catherine just mentioned. With respect to your question regarding whether there is a way to search for the practices and our good practices cataloged or kept in a certain place. Indeed, in the past we used to issue, of course, a newsletter or I don't want to say a newsletter, but a publication basically on the good tools and practices that have been shared by field colleagues. Also, these tools and practices by default will go on the GPC website and we will, we would in the past direct you to them and we will continue to do this now after the after today's launch. So you will be receiving these updates from us on a regular basis. We also, as I mentioned in the past, we have launched a protection challenge on a specific challenge that was identified by the majority of our colleagues. So these ideas that were crowdsourced are also documented and are shared with the field. And of course, all of these tools and practices, again, once they are considered good practice and once they are considered approved also by the GPC, they go, as I mentioned on the website and promoted as such. I see two more questions. Is there a subsection on learning training or can one categorize an entry as learning training specific? There is, I mean, currently as the structure of the exchange space as we went through it, there is no subsection specifically on learning or training, but a thread on learning or training can be created. In the past, some of the lessons learned in the past is that we have created many pages, thematic pages, and that created a lot of confusion for users and they found it very difficult to navigate. So the idea of this revamping is to simplify the platform and make it more user friendly. So definitely we can have a subsection on learning and training once, for example, if there is an entity on learning that is interested in being part of this platform, we can definitely accommodate for that and include it in the new revamped process. So this is one thing. And then another idea is if it's a regular discussion on learning or training, then there is the option of creating a thread on that where all learning material or learning announcements can be included in that thread. Thanks a lot, Yasmin. We are approaching the end of the webinar. So if you have any more questions, this is the last chance now to put it in the chat box. I have one question for you. If you want, if I wanted to organize like a more confidential discussion with colleagues on maybe more confidential issues, is there a way to allow that over to you Phil and Yasmin. So from a platform perspective at the moment, the way that the space, the exchange space and the PIM space have been set up and structured is that it's meant to be accessible for all and everybody can see the comments and it's meant to be a space for collaboration is the way that it's set up. If there is a further need for a more anonymous and private space, then that would be something that you could talk to the team about Yasmin and everyone. But at the moment, in terms of what you have now, this is meant to be a transparent and collaborative workspace for everybody to come together. Thanks a lot, Phil. Loud and clear. I don't see any more comments or questions in the chat box. I don't know if... There was one question, Sophia. Sorry. There was a question, Phil, about whether there's a possibility to create a group on the platform where they can collaborate around a certain idea or project. Yes, I think that was the first question and where I showed the team members, but I did want to clarify, did that answer the question around grouping? Is that what they were looking for when I was saying you can build a team around a particular idea or question? And everybody collaborates on that one. So I hope that answered the question, but if not they were looking for something different, then please let me know and I can try and clarify or explain. Okay, thank you. Thank you. I don't see anything else. Catherine, did you want to add anything? Thank you very much. And thanks for also this walkthrough film, very, very helpful. And I'm so looking forward to the further exchanges on these platforms. Thanks a lot. Thanks, Catherine. And also I want to thank you, Philippe and Yasmin and Catherine, for all the work and preparatory work done to relaunch and revamp this platform. Of course, the quality of the exchange is really depends on the quality of the participant, the active involvement of all of you. So I really would like to encourage all of you to participate. And again, it's an opportunity for you to also share with us and bring to the attention of the cluster of best practices, documents, or information that you have come across that you think warrants further either attention, discussion or more visibility. And please do use this platform as well to flag this to us and we can select some of these tools to put on our website or to share through our operational updates. I think that's all from my side. Thank you very much, everyone, and have a very nice long weekend. Looking forward to seeing you and discussing with you on this platform. Have a nice weekend. Bye.