 Just Edw's Surf have just launched a new practical guide on getting IT right for shared services. Tell us a little about it. Interesting piece of work. The purpose was to look at the contribution that technology and IT leaders need to make for the success of shared services. Shared services are continuing to go rapidly across the public sector nowhere more so than with local authorities working amongst themselves but also with police, fire and increasingly I suspect now with health. An underpinning successful shared services is technology. Also one of the biggest barriers, one of the biggest things that trips up a shared service programme is failing to understand the risks and the issues associated with technology or doing appropriate due diligence. The report makes a connection for example between mergers and acquisitions which in the private sector are known to depend heavily on aligning technology infrastructure and systems with the way in which you would approach a shared service between local authorities, between public service agencies. So the report focuses on that, gives some practical guidance and indeed we're going to be running a shared service event that will look at this and some case studies from the UK.