 Jackie, how are you doing today? I'm doing great. Thank you very much. Tell me a little bit about what you do for people. So, there's a lot of transformation in this industry. Tell me a little bit about some of the transformative issues that you're facing. Well, specifically in Pitney Bills, we are looking to transform ourselves in how we provide IT services. So it's really IT transformation. The staff's goal of the way we provide services in the past is changing with moving to the cloud and all the new technologies. One of the other things that we're focused on is how we can support our engineering team more efficiently, more cost-effectively, and actually enable them with services that help them develop product and get it to the market quicker and generate revenue. Fantastic. Well, tell us about your relationship with EMC. What services have they offered that have helped you bring these changes about? Well, other than the technologies themselves such as the storage that we're currently doing at POC with ATLAS because we have some challenges that we need to meet and it appears that it could potentially be a cost-effective solution that's going to help us service our engineers, but even on the consulting side, when you're changing and moving and shifting to these different technologies, there's a process change, there's an adoption change and there's also a lot of analysis to see if you're ready to move into some of these technologies. You don't want to throw technology for technology's sake, but you really want to get your processes nailed down and you really want to make sure that you understand the strategic path that you're going to need to travel and embrace. So we engaged EMC for a couple of consulting services. One in particular was cloud readiness analysis and we found that to be very helpful. We found that analysts very surprisingly were not pushing any particular technology but they were just very focused on helping us analyze what we were offering today for IT services and how we can move into the next generation of IT transformation. I'm curious about the personnel side of things. Change isn't always easy, it's not always comfortable. How are the folks at Pinnipose handling it? I think they embraced, they're embracing it, excuse me, very well. When we had the analysis completed, some of the work that we did with EMC and the cloud advisory services it really brought people together and helped explain how moving to the cloud, moving to virtualization and moving to all of the different services such as IT as a service platform, infrastructure as a service, all of these changes and this movement really enhances one's career. It's not up your jobs over, you know, we're crawling this over the wall somewhere else. It was just more around here's how you transform yourself internally within your organization to take it to the next level. Something that was pretty good. Very nice. Talk to me about the future. What can we expect to see from Pinnipose moving forward? I think you can expect to see a lot from Pinnipose moving forward. Pinnipose's corporation continues to move into the digital age around communications, helping our customers effectively communicate with their customers. Digital communications around mail. So I think you're going to see great things coming from Pinnipose's corporation. I think what we're doing in terms of IT staffing and knowledge and skills and architecture so that we can provide those solutions to our development engineers that they need to get these wonderful new products at market. Pretty exciting Jackie. Thank you. The theme here is at EMC World is transformation. Tell me what have you found to be the most beneficial item that you've learned and come across? The ability to talk with the CIOs and the other IT professionals that are here and to discuss how they've gone through in IT transformation and where they are in their journey. Some of the challenges that they've had in their journey and sharing that information. So what's really beneficial is there's a lot of focus on transformation but more from a soft perspective than just pushing the technology. Here's what we have for technology. There are a lot of sessions that are going to enable us to work with other folks, hear their story, hear how they've gotten to where we're actually striving to get to. Fantastic. That's Jackie Brown's another great success story here at EMC World. Thanks for tuning in and we'll check in with some more visitors later.