 This is JSATV, the newsroom for tech and telecom professionals. I'm Dean Perine, and welcome to JSATV. We are coming at you on location from ITW 2017. And I am here with my, can I call you old friend now? Yeah, I think so. Is that OK? My old friend, Mr. Hal Baylor. Hal is in charge of business development for Inok. Hal, welcome to JSATV as always. Dean, thank you so much. Appreciate being here. You bet, you bet. So Hal, let's talk about longevity right now. I know that you guys have been in business for over 17 years now. So what is the secret to your long-term success? A lot of hard work. Managing networks, yes, yes. And digging into lots and lots of details. So that's what people appreciate. That's what we do. Outstanding, so why don't you tell our viewers a little bit more about what it is that you do? So Inok is an outsourced knock service provider. That's one of the major things that we do. And that's how we've grown our business. But we've really branched out, because of our clients' needs, we actually are doing engineering services, so professional services. We also have a new, I guess I call it product set, but it's really a discipline. And that is what we call life cycle services. So we have what we call knock life cycle services, where we go into other knocks and evaluate what they're doing currently. Look at all the metrics, look at all the staffing, how they have their knock tiered. Just dig into all the tools and how everything interoperates together. Look at all the workflows, and then give them an analysis of how that can be improved. And then we can also go in and help them do that improvement. And we can also build knocks as well. So it's the same discipline, going in and understanding what they need, assessing what they need, and then implementing that. So those are the three areas. The knock support is a augmented feature of service that we provide to them. The engineering services that tie back into the knock, because the network gear has to work when we're monitoring it, and then helping them with their knock. Outstanding. So what's the latest and greatest news coming out of the Inok Newsroom right now? Well, it's that third one. And I'm sorry, I threw that news out there in the middle of the conversation. Oh, I said the third one? OK, tell us again then. It's really exciting, and we've been doing this for a couple of years. We started small, but we've gotten into some very large networks where we go in and do this analysis and talk to them really. And it's really interesting. We go in and typically we'll find that they have way too many people in their knock. They don't know how much time each of their knock technicians is spending on a ticket, for example. And then we wrap the metrics around that and give a clear understanding of that. And then I go from 50 people down to 20 people, save money, and those are some of the key elements. There's a lot more to it. There's so many departmental disciplines that go into building a knock and making it work well that those are the challenges. People can do parts of those things, and everybody can set up a knock and have network engineers and fix things. It's the efficiencies in making it work and hum like a real finely tuned machine that is this new business that we're doing. Fantastic. So we're talking about new business now, but let's talk about what new business looks like a year from now. Why don't you get out the crystal ball and tell me what our viewers can expect to see from Inok say over the next year? Well, I think that it's gonna be with that, the middle one that I talked about, lots more engineering services. So we have a new VP. I won't announce him, but he'll be announced shortly. Oh, come on. Breaking news right here. Well, Mark LaForest has joined our team Outstanding. From the world of building financial networks. So he's a VP of business development in that arena as well in the life cycle services. So he'll be getting out there and helping build networks. We're gonna have that going and then the life cycle services as well. And then knock support. We've been getting larger and larger enterprise clients as well as service provider customers. So it's really an interesting mix because our operational framework that we've built is so well developed that it can fit onto any environment and help. Awesome. Hal, thanks as always for joining us at JSA TV. We really appreciate it. Thanks so much, Dean. I appreciate it being here and really fun to talk to you. It was nice actually catching up with you last night over a couple of those pork belly sandwiches too. Those were good. They were very, very good. So thanks again, Hal. Take care, Dean. You bet, you bet. And thank you viewers for watching JSA TV. We'll see you soon.