 Desk Assistants or DA's can be found in each of the residence halls on UC's campus. Desk Assistants always greet residents as they come and go. They also make phone and video calls, attend teams meetings, and answer emails. The DA position was my dream position as a freshman in college. I was looking enough to work in the same hall that I lived in, which meant I had zero commute to work. Also, when there wasn't any residents that needed help, I was able to work on my homework. I wasn't stressed about balancing my life, the DA position did it for me. I was attracted to the flexible hours, you know, the opportunity to work on my homework while being paid, and the ability to develop an on-campus connection as an undergraduate student. When residents are locked out of their rooms, they can get assistance from a DA at the service center. DA's have access to loaner keys for each room and can loan one to a resident for up to 72 hours utilizing their training and STAR-RES. I grew in my organizational skills, emailing, and Excel organization. After my first year as a DA, I was promoted to a neighborhood operations assistant or an NOA, where I get to oversee desk assistants and ensure quality control. To learn more about the Desk Assistant position, visit the housing website. When applications are open, links to apply will be available.