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Uploaded on Nov 14, 2011
The holidays are getting a little more personal this year, according to Deloitte's 26th Annual Holiday Consumer Spending Survey. Respondents plan to spend more money on events and socializing with family and friends, and less on gifts and gift cards. Nearly one-third of respondents also said it's important for retailers to have multiple channels and opportunities for consumers to shop -- from online to in-store. The latest episode of Insights features a conversation among Sean O'Grady, moderator of Insights, Alison Paul, vice chairman and U.S. Retail and Distribution leader for Deloitte LLP, and Joe Welter, a partner and Northeast Retail industry leader for Deloitte & Touche LLP. Tune in to learn more about the holiday survey and what's in store this holiday shopping season.