 And one day in 2008, I come up to our very small gym and Coach K is standing there. He made me feel like I was the most important person in that gym. I wasn't. My parents taught me that when someone does something nice for you, goes out of their way to do something nice for you, you hand write them a thank you note. So I went home that night and I hand wrote them a thank you note and I get a letter back. Dear Alan, thank you for your note. I enjoyed our conversation at Montrose. You've done a terrific job there and obviously you've built a national reputation. I'm so happy for you. Take care. Coach K, if Coach K, the face of college basketball and one of the busiest men in sport can make the time to send me a note, then you better believe I can make the time to return your phone call or to return your email. This little thing has had a profound impact on my life because this little thing is the reason I personally aim to have an attitude of gratitude with everything that I do.