 So my name is Ryan Patterson the VP of channel for peerless network and we've got a lot of great stuff for you today. For those of you and many of you have been on our past calls we really like to keep these as close to 30 minutes as possible. I've got a lot of great information we're really excited to talk to you about our direct routing for team Microsoft teams today. And I'll get right down to it. But, you know, as you saw on the invite. We've got 25 dollar door dash gift cards for you guys to, you know that will be sent to you at the end of the call today. And as we're going through, if there are any questions that you have, please refer to the chat. And just key your question in there and we'll try to get to all of them here at the end of the call. So the, the webinar agenda here is doing introductions right now, as I said I'm Ryan Patterson, and also on with me today is Jim Brewer, who's our senior VP in charge of emerging technologies. So I'm going to be going over the overview. There's a few new faces and names on the call today so I'm going to go brief really brief overview on peerless and our products specifically our sip and spend the most of the time on the direct routing product for Microsoft teams. So I'm going to hand it off briefly to Jim, who's going to go through a brief portal demo on how quickly and easy it is to order sip trunks and integrate that with your, with your Microsoft teams account. And then we're going to spend a little bit on promos. And then like I said, we're going to do a little Q&A at the end. Very quick, you know who's peerless and, and I know many of you already know this, you know, we've been around for since 2008. We were founded by the same individuals that started focal about 150 million dollar company based in Chicago, with a large office in Denver and then satellite offices throughout the country. One of our biggest differentiators is really our portal, as well as the fact that we're one of the very few voice providers in the industry that offers sip trunking and you cast over their own network. In addition to, to have an outstanding network as I mentioned the portal really sets us apart with the ability to give you your the agents, the ability to do real time moves changes, ordering services real time, you know, our mantra here at peerless is trying to do make it as easy as possible to do business with peerless. And we really do that with having an outstanding network, you know, standing behind it with great service, and having a portal that gives you access to do literally anything and everything on our network. Here is a picture of our, whoops, map. As I said, this is all peerless owned and operated network. Over 98% of the US population can be reached on net to peerless. And, you know, what is what do all these mean, it quite simply means, you know, the buck stops with peerless when we're delivering a service, and, you know, sip or you cast, you're getting peerless network 100% of the time. Right when there's not a bunch of underlying other underlying providers in there that we have to call if there's an issue, you're getting peerless and that means we can service the accounts. Great. That means we can also have have control of our cost. So we can get very competitive on that side as well. Just touch real briefly on our offerings. All of them, of course, our voice related. We've got our own proprietary UCAS product. Sip Trunking, which is what we're going to be talking quite a bit about today. We've got just added switch toll free to our portal so the ability to add toll free numbers, do real time changes to ring twos all of that, something that we're very excited about. As well as as our portal which have spent some time but messaging and on and on and I'm going to get into some specifics kind of buzzing through this because we've got some good stuff to talk about with the teams. So Sip Trunking, three year pricing, $4.99 for a metered product, $11.99 for, I'm sorry, $11 for unlimited. And then something very popular lately is the $115 PRIs and so on a ton of those as a replacement for TDM to SIPPRI offering. All of our services come with all of our features from geo redundancy to fail save routing to load balancing. And our SIPP is certified with, as we're going to be talking about teams, asterisk, Avaya, 3CX, Shortel, and many, many more. And we'll get right down to teams right now. So introducing peerless network direct routing for teams are very excited about bringing this to you today. I'm going to start by talking about really what is direct routing for teams. Essentially, it's just a direct connection, a certified peerless Sip Trunk connecting to Microsoft Teams that's going to give you essentially a cloud PBX offering or PBX replacement. So within teams, you're going to get the features like make and receive business calls, presence, instant messaging, and unlimited file sharing. Peerless is going to, I'm sorry, Microsoft is going to handle that, that team's aspect, and peerless is going to handle the voice side, which provides a lot of benefits. And instead of moving off of teams to make those calls, you're going to make them directly through peerless and it's going to be a seamless application. It's going to save a lot of time and a lot of money for your customers. So there's a few options that you have for teams. There's, there's, there's a few for for direct routing, I should say, there's a few you can you can literally use as many of you know Microsoft teams. Direct routing for their own product. You know, Microsoft is not a voice provider, they don't specialize in voice they do what they do very very well, but voice is not really one of them. They don't have a support for it. The pricing is not really very good. The porting is kind of a do it yourself. There's also a need for with the direct routing for having a SBC, a session border controller. And if you're going through Microsoft for that you'll need to purchase your own. And those are a few thousand dollars. Okay, another option. There's really three so Microsoft teams direct direct routing with a third party pbx is another option. You know when you're going through a third party pbx and then and then going over to teams there's there's an added layer of risk there. There's also an additional license that you need to purchase so you're not only purchasing a license for the for the pbx, but you're then purchasing the license for Microsoft teams. In addition to that, in many cases you lose some of the features and functionality from teams by going through a third party. There are some cases and some competitors where you would have to purchase your own SBC as well. And in addition to that, there's a third party voicemail sometimes presents presents issues. The third option when when that you have for a direct routing providers my favorite it's kind of why it's highlighted here it's native direct routing. And that's what peerless brings to the table. What we offer with that is 24 by seven us base support. That's somewhat unique from from many of our competitors that are offering the same thing. You will offer implementation support for the sip trunking, as well as managed porting so we'll help you manage that process all will will not only help you will will take that over and coordinate that from the start to the finish of the reporting process. All teams features you will get. And then in addition to that, you'll get all of the peerless robust voice features that come with all of our sip trunking offerings. So kind of to to reiterate some of the points and to bring in a few other ones why peerless network voice service versus Microsoft. Okay, as I just mentioned, all the features are included, like geo redundancy failsafe routing load balancing. They also mentioned porting support, seamless implementation and us base customer service, some additional points. Again, to reiterate peerless owns and operates a nationwide network. That's a very unique point that will not very many of our sip competitors can say peerless portal. You also get the ability to use the by working with peerless for your for your native. Direct routing, you get the ability to use the peerless portal, which gives you real time access to do moves ads and changes add new trunks do porting all that. Very good big point here that I want to bring up and highlight here is peerless does not require a trunk for every license. Microsoft does so for every license that you purchase. They require. If you were to purchase through it through them the voice that they would require a one for one ratio. So you have to buy a sip channel for every license that you get a peerless does not require that so you can oversubscribe. So if you have a customer with 100 licenses out there, not everybody needs a unless they're a telemarketing firm 100 sip channels for 100 people. Right. So with peerless. You don't have to get that if you if they can get by with 5060 70 that's still probably over trunking 100 employees, but it gives them, you know, peace of mind and still very competitive. So peerless provides also a complete solution for this, including the SBC, so you will not need to purchase an SBC with peerless you that comes with our solution. Another unique point which can save you up to thousands of dollars there. Another big point of a benefit of working with peerless is that we do not charge for inbound usage. Many of our competitors are charging for incoming calls, including Microsoft's product. Okay, so I want to make that point clear. So what's needed what are the four there's four things that are needed to enable direct routing with peerless. Okay, number one, you have to get the office 365 enterprise subscription e one e three or e five. Number two, you need to purchase the Microsoft phone system add on, which is an e one or e three those are around $8 around as an $8. Then you have to purchase the either purchase an SBC or work with peerless which will offer you your ribbon SBC as part of the solution. And then you have to purchase SIP trunks from your favorite provider which we hope will be peerless in this case. Okay. So here's a few scenarios real life actual customer scenarios of pricing this solution out of peerless versus Microsoft teams. Okay, this is our metered scenario so Microsoft teams direct routing unlimited is around 500. 100 channels is $12 per per unit. Okay, or $6,000. If you want to make one or have your customer your employees make even one international call, you need to put those. You need to add the international plan. So this customer did a little bit of of international traffic. So they needed to add the $12 for the additional so 5500 times 126,000 $12,000 for 500 SIP trunks with Microsoft. The same solution peerless charges $499 for our metered trunk or 2495 this customer's actual usage was 2222,000 minutes. Our standard rate is just under a penny a minute so $200 there. The actual usage they did under 1000 minutes of international, which we have a great and very competitive rate sheet there $117. So, pretty big difference $9100 savings, quite a bit of savings there, or 77%. One other scenario here and then I might hand it off to Jim to do a brief demo on the portal. It's unlimited as you saw from our SIP slide, we offer unlimited trunks for $11. And that includes all the usage there of course for at zero. It does not include international so that same rate there. The total is 5600 versus the same scenario, which is for $12,000. So, again, saving over 53% of for this customer by going with peerless and really going with somebody that specializes in in invoice service. So I'm going to now hand it off to Jim. And, and we'll talk to let him take over for the portal and I'll talk to you guys all in a few minutes. Okay, good afternoon everyone. I'm going to share my screen of our portal. Hopefully you can see that now. So, you know, Ryan mentioned that our portal allows for you as the user to really control all aspects of all of your peerless services so so obviously there's a lot that can be done in the portal but today we're going to focus on Microsoft teams direct routing. So Ryan's teams, happy to follow up with with you to go through more more about the team's product but more about the portal and our other capabilities. So here I am logged into the portal as a customer so you're seeing this as a customer would see it. And I'm going to show you the direct routing here. But of course we also have logins for for agents as well. So Microsoft teams direct routing is a form of a SIP trunk. So I'm going to load the SIP trunks here. And obviously you can see that for any given customer you can have multiple SIP trunks. So, if you have SIP trunks for legacy pbx is as well as Microsoft teams you can you can manage all those through here, and to add a new Microsoft teams direct routing SIP truck you just go into our wizard. The first item in the wizard here is your trunk type and we offer static IP registered or Microsoft teams direct routing. So you choose that you just give it a name, and really the only thing that you have to provision the outset here is the number of channels you want so Ryan mentioned that these are all oversubscribable. You have 100 employees but only need five channels, then you would come here and choose five channels and navigate to the checkout and click add trunk. So you can see here are standard. I think this is month to month pricing for this customer. And then you click add trunk. So once that happens, you're presented with a wizard and we'll just quickly navigate to one of our existing trunks to finish the setup and here is where we provide step by step instructions for how to set this up within Microsoft Office 365. So here you can see a multi tab wizard, which really has all of the documentation you need for for setting up that SIP trunk so Ryan mentioned we provide redundancy included with all of our services so you'll see here. There's a primary domain and the secondary domain. And we make this very simple with obviously these step by step instructions. Microsoft requires you to verify the peerless domain to make sure that you have control over it. So they'll give you what's called a DNS TXT record, you just paste that in here and click submit, and then do the same for our secondary domain. And again this is all just copy paste click the checkbox and you know it's copied over to your clipboard for pasting into Microsoft. Once you've authenticated the domains you need to assign a user as an administrator of your direct routing. So this kind of just shows you instructions on how to do that within Microsoft. And then lastly is actually configuring the direct routing SIP trunk. And if you're not familiar this is all done using PowerShell, which is Microsoft's command line interface. And what we've done here is made this very simple. Everything's copy paste through here. You don't need to customize any of these commands. You can see you're presented with the truly, you know, specialized commands that you need for peerless. So this is a simple copy paste of these, I guess it's eight PowerShell commands. And then lastly is testing and allocating and assigning a DID to one of your team's users. So you can order a new order DIDs in advance, you can port DIDs into peerless, or if you just want to get one on the fly for testing, you just click this link and it'll take you to a wizard where you can procure a new DID. And then assign it to a team's user is as simple as executing these two PowerShell commands. And that's really it. With that you've ordered and set up a team's direct routing SIP trunk. That's obviously going to give you a lot of flexibility and a lot of cost savings advantages and ability to manage everything through the peerless portal here. So with that, I will turn it back over to Ryan, and he can wrap up here. All right. Okay, yes, thank you very much to Jim. Lots of great information. Certainly we're going through a lot of bringing, also had several really good questions that you guys had put in the chat so I want to get to those. But lots of information we're throwing at you. So, you know, definitely please follow up with your channel managers in the different markets, and as well as the channel manager will be following up with you to provide quotes to be able to answer any additional questions that you may have, and certainly provide more detailed demos of the portal, and how quickly and easily you can order the service through peerless. So real quick, I want to talk about promos. We've got some great promotions, best promotions that we've ever had here at peerless to wrap it up for what a wonderful year we've all had. And time to treat yourself to some nice up fronts as well as some some really great gifts or prizes that we have in place as well so not only will you get 5x MRC for you for the sip trunking MRCs, whether it's, you know, the $11 sip trunks or the, you know, 499. You know, you'll get five times that as well as an extra one time if it's sold with teams. So 5x on the standard MRCs, and if it's with teams, then it'll be an extra 1x there. In addition to that, you know, the revenue that you sell in Q4 will accrue over these three months. And at the end of the year, if you've sold in October, November, December, at the $2,500 level, the 5k level, the 10k level or the 20k level, you can qualify for many of these to select one gift. Or if you're at the 20k level and you want to get to 10k gifts, however you want to do it, you know, we want to give make it a good holiday for you. And, and we've got this great promo for you to finish off this year and get out of 2020 with at least something of value and and move on into 2021. So that's a little bit about the contest. Please let us know if you have any questions on that. Here is here's kind of the list of our channel directors. Gloria Wong is out in LA. Doug LaTrell handles our southeast and is in Atlanta. Jamie Arco handles the Northeast and is in New York. And James Cook is here in Chicago with me and handles the Midwest. So like I said, if you have any questions, feel free to reach out to this team. Anybody, any of your channel directors in your markets, be happy to answer any of those questions as well as set up additional demos for your team. So let me get into a few of these questions that you've had. I'll go up here to Q&A. So I wrote a few of them down as Jim was talking so that can you use this is my favorite can you use the maximizer somebody was paying attention from our last from our one of our last webinars, can you use the maximizer with this, this product. So I'll go out and for teams. Yes, absolutely. Essentially, it's, we're selling them sip trunking, and you can create a profile within, within the portal, as many of you already know how to do. And you can mark up if you don't want to sell it at $11 or $499. We can work with you and and and help you create create profiles within the portal to be able to add on additional dollars for that. And any additional dollars for those of you that we were not on the maximizer training that we had and maximizer launch, you will get 100% of whatever you mark up pass through to you. So that's pretty exciting. One other question about the unlimited how many minutes are included with the peerless, the peerless sip trunks with the unlimited product. We have an acceptable use policy and that is 4000 minutes per trunk and does not include incoming or inbound minutes, but 4000 minutes per trunk so if you saw that scenario. 500 sip trunks, they would have been able to get, I think the math is 2 million minutes for that for that particular month so more than enough, more than enough there. So what SBC is used was another question. And that is, is a ribbon peerless is a ribbon shop. And we would interface directly with with the customer, or we interface directly with teams there is the upfront paid on usage the upfront is not paid on usage. It is, you can then it's not paid on anything other than the MRC so the DIDs, the, the sip trunking charges, all of that is paid on. So, let me see if there's any other questions. They're coming through. Here we go. Can you get a copy of the presentation absolutely question on the portal. Yep, so we'll be happy to follow up with you. Anybody that has questions on the portal. The DIDs are standard pricing for basic DID is 20 cents. We didn't really cover DIDs for for, you know, with CNAM and 911 gets a little bit, you know, a few more sense than that is our SBC connecting to teams environment. Yes, absolutely. Yeah, so our pricing example excluded the $8. So, regardless, we don't build for for Microsoft Teams service. We're just billing the customer for the sip trunking. And that they still need to, as I said in that in that one of the slides is they still need to purchase the $8 voice e1 or e3 voice from Microsoft Teams. And then in addition to that, instead of purchasing the sip trunks from Microsoft, you purchase those from peerless and and save a lot of money on that side. And that looks like about it. So, there's a few more questions coming in, but I don't want to, we've now hit the, the 30 mark. We'll be following up with anyone will be following up with you with to answer all these questions after the call, and as well as we're going to get the, the, the list the presentation out to everyone so sorry. We went over one minute. You know, I appreciate everyone's time. And everyone have a great day. And we will talk to you later. Bye bye.