 Hi everyone. We're glad you can join us today. I am David Wilson. We are in the Transit and Parking Offices and we're going to handle your questions today, whatever they might be as it relates to parking on campus. If you ever need to come by our office, we're located at 155 South Razorback and that's right across the road from Budwalt Marina. So we hope that you will come by if you need something, but we also have contact information that makes things a little more convenient. You can see on this sheet we have our email parking.ur.edu. I've said email, I meant our website. The email of course is on this next line parking at ur.edu and there's a number that you can call us during business hours. Anybody that can take your question on the phone will be glad to help you through any question or issue that you might have. That is 575-PARK. So we hope you'll get in touch with us any time that you need us throughout the entire school year. We're standing in front of a map. This map of course is on our website. We will also have some hard copies available at different places on campus and you're welcome to pick up one of those when you have the opportunity. You can see there's different colors on this map. Basically for students you're going to be parking in red on this map if you're in resident reserve parking. You will park in green if you have student parking. We do have remote parking that is in this orange area kind of south of the main campus. It's not as close as the other areas, but it it doesn't cost as much and it's supported by our Razorback Transit buses. So those are some options that you may consider. There's also garage parking. Those who get in that have to be on a waiting list. So we may answer specific questions about that as we go today. You may have some of those. So we often refer people to the map because it is a good tool you'll want to be familiar with as you get more familiar with our campus. We're going to have a discussion today. We'll have more questions as we go. So we are we're so glad you tuned in. Who leads you when you introduce yourself? Yeah. Hi everyone. My name is Emily. I'm a marketing intern with University Housing and feel free to tell us where you're tuning in from and feel free to leave any comments or questions you have in the chat. And yeah. So can you tell us about your family or just did they go to school here? Sure. Are we you want to be seated first or you want to just go ahead as we are because I'm informal. Yeah, we can see the question was about me or my family. I I was a school principal before I came to this road. I did a lot of work in Missouri. I'm originally from Arkansas, though. So I have a lot of connections to this state and to this university. I had two of my three children went to school here. So when I came on board to transit and parking, I already knew a lot about what our students need and what our students are about. And I knew a lot about the university too. So I'm glad to be here. And I'm also glad to work with students anytime we have a chance to do that. Can you give us an overview of how Reservoirs are parking is distributed? Okay. Now some of you have already worked through this process. Basically, when you secure your housing arrangement here at the University of Arkansas, our friends at UA housing will place you on a waiting list. And now, once we get well into the summer, usually in early part of July, they will provide that list to our department and our folks begin working through that. Now, I don't know where your name might be on that list, but usually it takes most of July to work through that list. And I think they're still working through a few names now. If they got to your name on the list, you received an email asking you basically if you wanted that parking or not. So some of you who are viewing, you may have already gotten that email. There are a few who may still yet hear from us, but we just don't have enough resident reserve parking for everyone who wants it. So not everybody does get that. So what are the other alternatives if you're not getting resident reserve? I guess parking deck, maybe? Sure. What we've done in recent years, if you wanted resident reserve parking but didn't get it, if we had an opportunity to put you in a garage that's near where you're living, we would offer that to you. Sometimes that's a possibility. Sometimes it's not. But if it is, we'll make sure you have that opportunity. And I'm talking to the students who are going to be living on campus. We'll work through that list and work and hopefully get to your name. But if not, we're always going to have a place for everyone to park, everyone that wants to bring a vehicle to campus. When I mentioned the map earlier in the green shaded areas, those parking permits are much more affordable. And we never run out of those spaces. I mean, we're always going to have a place to park. It may not be right by the front door of the residence hall that you're living in, but we will have a place for your vehicle one way or the other. Yeah, let us know if you have any questions. We've got the guy who's got all the answers right here in front of us. So please have all the answers. But I do have some at the very least. So if we run across a question that we can't answer today, we may ask you to get in touch with us through one of the contact pieces of contact information I shared earlier, and we'll be glad to get back with you. And we have a question. Someone says I paid for Garland parking garage parking. What do I do if there are no spots available? I'm assuming you mean if you pull in there and there are no spots available, we don't really oversell our garages. There should be a space for you there somewhere it may not be the space that you're most accustomed to, but there will be available place in there. If we have situations where somebody parked in there illegally or parking control takes care of that. But for the most part, that shouldn't be a problem. We don't sell spaces on campus, we sell parking permits. And that means that you go to a space in your area in your garage or in your parking area that you find available for that permit. And I actually had a parking pro for a while in Garland. I can say that I didn't always park in the same spot. I had to move around and find a spot, but there was always a spot in Garland. Right. And I can say the same about resident reserve parking, we're not going to sell more of those than we have spaces available. So there'll be times tell students this quite often if you're living in one of the residence halls, let's say in the middle of the day you run to the store and come back, you may find that the space you were in is no longer available, but there'll be a spot for you somewhere within that lot. And Susie asks, how do I get parking if I'm bringing my car for the second semester? If you come, you mean in January, I'm assuming is what they're asking. If you come in January, you won't have as many options available because most of the parking will be sold. But the green parking permit that I mentioned earlier, that will always be available. You can, a person could technically buy one of those in October, November, January, or whatever. And then they would have parking there. And depending upon when you buy it, they'll they'll pro-rate it too on the cost. You will have to pay for the entire year. If you're not, if you don't purchase it at the beginning of the year. And David, the shopping cart for like buying the parking pass, you just go to the parking website, right? And go through that process? It is, it's on them. And I can hold this up again, if that helps. This this website will answer just almost any question that you might imagine about our parking operation. And so feel free to go to that and browse around anytime. But yes, that is where you can actually make a transaction and purchase the permits that we're talking about. By that, I mean for for the green lots, and also for the commuter lot that I mentioned that is south of the main campus, you can purchase those on there, you can do it now. That became available beginning August 1st. Someone asked, are there certain levels of the parking decks that are only for students and only for staff? They do have some of that specified. And I couldn't go through it all now, because I don't have it in my mind. But when when you come into a parking area, there are signs that will indicate which ones they're available. By color, right? It'll be yellow. It's it's indicated by sign. There are some colors there. But you know, forgive me, I don't know all the specifics. But I'll give you an example. If you go into the Harmon Avenue parking garage, the lower levels on that facility are for those who need meter parking, and others who park on the upper levels, that's those are used a lot by people who have permits here. And I say upper levels is not too inconvenient, because that facility is on a hill. If you enter on the fourth level, from the west, it feels like you're going in on the first level. So those who park on upper levels, it depends on where you go into that garage. If you're entering from the north or if you're entering from the east, it's going to have a completely different look. But as a person gets more familiar with that garage or with what's available on campus, you know where you're going right away. Alice asks, when can we start parking in the Garland parking garage? If you have a permit, you can park in there now. But I'm sure that there are some people who will be getting a permit there, who haven't yet been notified. Well, during the move in time period, I think the top they're getting at. Yeah, I think we're talking about from from really what Wednesday until Saturday late Wednesday through Saturday this week. Yes, if you're talking about the movie, that's when it would be certainly and the top floors of this parking decks of two parking decks are reserved for parents during that time. And I would consult the information that housing has provided for you. They tried to cover all the bases with that info. So that's a very helpful packet. But if you have questions in the meantime, you certainly can phone them or you can phone our department and we'll try to make sure someone can help you on Saturday Saturday evening, all parking really reverts back to its normal flow. Correct. It's only during that short period that we have move in patterns. Move in can be a complicated affair, but they've done a lot to really improve it, especially in recent years. Please, if you have any problems, let someone know. If you if you have a longer wait, then maybe you anticipate, please don't worry about that because we're going to get everybody in the in the facilities. And if there's a situation where you're not parked right where you need to be, you can hopefully find someone on site that can help you. We do caution everybody though, not just during move in but throughout the year. If someone on campus tells you it's okay to park in a certain area, please be careful because there are times when someone who doesn't even work for transit in parking may tell you it's okay to park there and it's not. So I mentioned that caution you. We don't want anybody to accidentally park in a place that's forbidden for their permit and then get a citation. We try to avoid that at all costs. Someone asks how do the permits work? I see it went into my account. Do we purchase a sticker for our car or how does that work? Very good question. In the past, every permit was indicated by a decal that went on the windshield. That has changed now because we are transitioning to what is called license plate recognition. What is important is when you are signed up for that, make sure on our website that you enter the license plate number of the vehicle you'll be driving. It's important that that's in the system because now they're going to scan parking lots and they'll know that you're parked there legally just by your license plate. So we won't need a sticker on our windshield. That's kind of going to be a thing of the past. But for new students on campus, the main thing to remember is number one, make sure you have the correct license plate number entered into our system. And number two, make sure that when you park that that license plate is always facing the drive lane. That's going to mean for some people you can't back in or you can't pull through the parking space. They have to be able to see your plate as they scan through a lot. We, I say for some individuals because there are some state many students come from Missouri or they come from Texas and those they have a license plate on the front of the vehicle. So you can park either way in a space as long as you have a plate that's facing the the exterior or the drive lane. Someone asks or someone makes a comment. We were told not to park in Garland until Saturday night. I mean you should go check your parking. Yeah, parents will be taking up, will have space in the top three levels of that parking deck during the move-in experience. I think you could still park in metered parking and there's probably some student parking as well. But we're talking about the top three floors being reserved for that. And someone asks can we park in any green lot after move-in or only lot 56? Any green lot? Yes, and be careful about you know there are a number of lots that still have places reserved for ADA parking. People with special needs for their parking those are all these off limits but when you go to park during move-in we've tried to be very accommodating and make all of the other areas available to you. All right well we're currently caught up on the questions and is there anything else? Well I always caution people to please contact us if there's any question at all. I will say that if you're a student coming to campus for the first time it takes a week or two to get familiar with where everything is so please be careful about that. If you are in a hurry let's say like I mentioned before if you go to the store during the middle of the day it may be that you come back to campus and you're in a hurry to get to a certain class. Now that's when a lot of mistakes happen. I mean if you're in a hurry you can't find a place to park near where you need to be or where you usually are. Sometimes students will say I just got a park here I can't be late for class so they will park and rush into a building wherever their class is and take their chances on getting a citation. Now you may get a citation in those cases but like I said we caution not to do that. Plan ahead, make sure you have plenty of time. For some students they're commuting to campus some students may leave campus and come back but try to build plenty of time into your schedule. Put yourself some cushion in there so that you can avoid that. We really don't want anybody be getting citations especially when they first get started here so as you get more familiar with things on campus you know this won't be as big of a problem. You'll know exactly where you need to be, you'll know where there's plenty of room, you'll know how much time it takes to get from where you are to where you need to be and along those lines let me add this. If you're living on campus sometimes students will think that you know I can hop in my car I can drive to another part of campus and park and maybe get closer to class and we advise against that because there's a number of factors there. Number one we have I guess it's going to be about 28,000 students is that you think that's about right? So more than 27,000, 28,000 students and they're not all here at the same time but when we're up and running and everybody's going to class it's like a small city and we have a lot of traffic congestion because commuters are coming in so if you try to drive from where you're parked near your residence hall to another part of campus you may end up getting stuck in some traffic you may find that you can't find the parking space where you wanted you may you know it's best just to go ahead and walk to where you need to be on campus or you can hop on one of the racerback transit buses and just get dropped off on another part of campus but but that's a part of our planned commute for a lot of people but it's best if you're living on campus it's best not to even move your vehicle you know unless you're leaving campus for whatever reason. And we now have scooters around campus too which are increasingly popular so. There's some other options there I'll also mention this UAPD is not here today but they do a great job of trying to make sure that everyone's safe and they will tell you if they were here today I'm sure one of the officers would say please be careful on your scooters you know wear a helmet take every precaution watch out for pedestrians and if you are pedestrian be very careful when you're going across campus you know they would say you know don't be on your phone texting and walking through a crosswalk you got to be safe I mean as a pedestrian the truth is you have the right of way in a crosswalk but if you're not watching out you know accidents do happen fortunately they don't happen often here on campus but you want to be safe you know you always got to look out for traffic and and if you're on campus and with friends or on your phone sometimes you know people forget that and we have a question from Cameron Cameron asks when do we get to leave lot 56 to our resident reserved parking? Saturday evening we'll open back up again alright anything else? Are there any questions now? Nope we're caught up. Where can we hear about the latest greatest stuff regarding parking should we check in on your social medias? We got it's I'm glad you mentioned that because we encourage everybody to follow us on social media we are on Twitter and Facebook and Instagram and so we hope you'll find us there and follow us if you go to our website it has that information it also has a number of articles we have some recent articles that's been published this summer that some of them are geared to students who are new to campus we also have I call it an online magazine called talk TNP if you go there it has some articles related to campus life or things that students might be interested in but also some information we have one article called what what every student wants to know about parking so you might want to refer to that because it'll take you to the helpful info that you might be looking for anyway. Well right if there's nothing else do you want to sign us off? Sure we appreciate you tuning in today now there's going to be other questions that come up during the school year and if when those questions arise please get in touch with us because that's why we're here I'll go ahead and put this information up here again our website our email and of course our number if you call this number during regular business day someone's going to be there who can help you and we'll be glad to get you the information that you need and you can also come by here in person if you need to that's that's why we're here as well we have people in our front counter and one thing that I like to do is just meet with students anytime that they might need some assistance I talk to parents sometimes and I'll say have him call me or have her get in touch with me and I'll make sure they get to the right place of the right person so please keep that in mind and we hope you have a great school year