 Hey insurance phone calls are tough nobody wants to pick up the phone everybody struggles to do this and I'm going to show you how to nail the first 30 seconds of insurance phone call right now there's several mistakes that you're probably making right now you don't even know that you're making them because I used to make a decade ago when I started selling insurance I made 117k in my first eight months I made a ton of mistakes I still made 100 grand in my first year however I made a lot of mistakes I didn't have to make that I'm going to share with you because you're making the mistakes right now and if you stop watching this video right now you're going to keep making the same mistakes but if you keep watching you will learn the mistakes you're making and how to not make them anymore and why the first 30 seconds are extremely important and how you can nail the first 30 seconds right away one of the first things that insurance agents don't even realize is 30 seconds is good but let's think about how literally the first four to five seconds is actually the most crucial and important part of a call you have to nail that initial piece because what you need to do what you need to think about is being in full control right out of the get go those first 45 seconds I need to be in control first 45 seconds I gotta be in control first 45 seconds I gotta be ready they gotta be they gotta be listening to me right people's attention spans are shorter than they ever used to be Harvard Business Review says 45 seconds you gotta nail the first 45 seconds Jordan Belfort he's speaking at 8% nation says five seconds Harvard said four seconds whatever first 45 seconds are crucial and there's primary mistakes that you are making right now that you need to stop making right and the number one primary mistake that insurance agents are making is literally the the first words that they are saying in the intro a lot of agents have a really bad habit and I used to have it too right so I'm not just I'm not I'm not I'm not I'm not just talking about you right now don't myself as well most of us are trained when make a sales call to say is this hello is this Betty or hello are you Betty or hello I'm looking for Betty no more can't do that anymore you don't you don't ask them great sell people ask questions but great sell people tell them things instead of ask so think about this right instead of is this say hello Betty right it's more aggressive it's more confident it's a better approach and you will end up getting a better response because think about this who's ever had someone call them let's just say I mean I you know I get calls from serious XM all the time because I don't own 42,000 vehicles right that's my fault I guess but I'll get calls from them and they'll say is this Cody stupid I used to make the same mistake too now and a lot of times I'll say you know what who's ever you got the wrong number has never happened to you or someone's called you like I don't know you got the wrong number this isn't me but it's really you all right now prospects for insurance will do the same thing if you don't call them out is this Betty which one sounds better hello is this Betty hello Betty right which one's more confident which one gets more control which one's less likely to get lied to which one is more aggressive that's why the intro needs to be no that's the first thing right it's important the second thing is I only say I only say my first name so no last name and no company name you say well dude that's that's that's weird right let's do this weird that you guys do it you know I used to make the same mistake most people don't know this when I started as an intern at 19 years old I was calling for a veteran agent out of the phone book literally flipping through the phone book and oh that looks good let's call that person and I would pick up the phone and I would make those calls and I would literally cold call and what I didn't realize back then is I was making some bad mistakes and I wasn't nailing the first 30 seconds and I would be like you know hey this is Cody Askins with mutual home all back then and it gave people a chance to interject to take control to jump in and they would end up saying you know what who is this or why are you calling me or I didn't ask you to call me or I'm not interested it gave them a chance to interject when they interject when they throw an objection early in the call you lose control so the first 30 seconds is all about literally not allowing objections to come up right so hello Betty then this is Cody that's it right instead of this is Cody Askins with you know the secure insurance company right it's no first name that's it right that's tip number two the third one is that and this is this continues the first 30 seconds there's a powerful phrase that I love that is either I'm or were if you've got a public center calling for you I'm getting back to you powerful not because most people have a bad habit of saying this is this is the example of a bad wrong call hello hello is this Betty this is Cody Askins with secure insurance company you feel in a form saying you wanted to buy life insurance and then we pause those first 30 seconds you are begging for an objection it's not going well it's gay and promise you they're going to give you an objection they're going to say I'm not interested they're going to hang up they're going to move on when really you should have done something different and when and most agents and a lot of you watch right now you're going to call a lead and you know probably you're going to get the lead from us because we do hundreds of thousands of leads a month now you're going to get the lead from us and and you're going to call it and they're going to say oh I'm not interested and you're going to blame the vendor you're going to blame the lead when in reality when I don't have success with something I who do you think I blame first I blame myself right so I'm getting back to you and you could say maybe you could say hello Betty this is Cody I'm getting back to you about your request your request for the new blank information and then and then then I want to confirm some data most people are still missing this piece right here super important super valuable and most people are missing this I want to confirm some data all right I'm getting back to you about your request for the new blank information right new medic information whatever then confirm data looks like you you said your favorite hobby is fishing I'm assuming that you remember that right does that sound better than well did you put your favorite hobby is fishing why would you ask him you know that that is what they put or you entered your date of birth is this right I'm assuming you're never doing that don't you you notice how I'm ending the question more summatively more aggressively and controlling the answer that I get I'm controlling I'm getting a yes I'm not getting a no you know it's rare that I get a no most people can they can they were used to like talking for 30 seconds 60 seconds puking on people vomiting and we're not used to confirming data data needs to be confirmed because it's easy to say well you fill out this and you did this and you know you know are you interested instead I'm thinking about you about your request for the new blank information then we get confirmed some data you know it looks like your favorite hobby is fishing thank you for doing that hey I'm assuming that you remember that don't you well yeah they do remember you know okay so confirm some data that's important to let them know who you are it's a it's a trust thing at that point it grabs it lets them know hey I know who you are from the get go I have your information I'm getting back to you you gave me your info you gave me this piece of data and you remember doing that don't you it's a different phone call right it really really is and then then you have to you have to move into being the authority the reason people struggle with the phone call is they lose control because they don't come across as the expert they don't come across as they have authority and people want to talk to someone with authority all right confirm data and then right so let me roll through to you hello Betty hey this is Cody get back to you about your request for the new blank information you entered your favorite hobby is fishing I'm assuming you remember doing that don't you yeah I do you know okay good excellent well hey I'm the local float underwriter I'll be out in your area on Friday should I drop this off in the morning or in the afternoon which is better for you that's the authority and the question and that's that's the close that's the well most agents say well what are you like most agents will over complicate this they'll think about everything they'll say well I don't know what you're talking like they'll say well well I don't want to drop it off or like you know what if they what if I get to the door most of the time when I get to the door they forget I was ever dropping anything up anyway the point is to get in front of them at all costs without lying right so and you could drop something off you could drop you off you could drop information off you could drop yourself off for an hour you could drop off a business card you could drop off a quote you could drop off whatever right you're full of resources hello Betty this is Cody getting back to you about your request for the new blank information your favorite hobby is fishing I'm assuming you remember doing that right yes okay great I'm the local foot underwriter I've been assigned to help you I'll be out in your area looks like Friday good should I drop this information off in the morning or in the afternoon which is better for you right that's the authority that's the closing you're finishing with the questions I want you to think about this when you're making calls from now on I want you to think I gotta nail the first 45 seconds and they're gonna nail the first 30 seconds this all this time it is within the first 30 seconds it is and this is important to nail the first 36 is insurance phone call so you stop getting hung up on so you start getting objections and you start winning when you make calls hey if you love this video and you want to know more about why insurance agents quit why do they quit it's right there go watch that video it's an excellent video and I'll see you there 92% of people fell out of this business which is insane you believe there's four reasons why you believe the first reason is a lack of training yes yes