 Dear students, I welcome you in the course of Leadership, Emotional Intelligence and the CN Making. This is module number 1 to 1 and we are going to talk about that we have to go towards GAMBA. When we talk about GAMBA, that is basically a Japanese expression in which we are talking about our origin. The GAMBA is the place where the value is actually created. When we talk about emotional intelligence and its perspectives, there are different expressions that different people have come up with. For example, when we talk about GAMBA, it means where the value is created and we have to go back to the origin of the value because that value is basically the source which is going to have a connection between our stakeholders. The second expression again coming from the Japanese language is a wa, which means that there should be social harmony. As we know that in social intelligence, we have self-awareness, we have self-control, empathy, motivation and social intelligence. So with all these five ingredients, we need to create the social harmony as well. The third expression we have is that conflict can often take place when you talk about going towards the GAMBA and that conflict needs to have a proper definition because remember that conflict itself is not bad. It is the mismanagement of conflict which is bad. And when we talk about the conflict, we are talking about another alternative, another viewpoint, another perspective and we can obviously take it in a healthy manner. The fourth expression in this context, when we talk about GAMBA and wa, when we talk about emotional intelligence, that conflict itself is not bad. It is actually the mismanagement of the conflict and there should not be the mismanagement of conflict because this functional conflict can take place with a mismanagement. Now remember that when we are talking about the emotional intelligence, effective managers, they are always there to embrace the conflict because that conflict is going to give them another alternative, another option. Another expression is that when we talk about operational and organizational perspective, there are sometimes certain interpersonal problems and those interpersonal problems can be tackled when we are having a proper set of emotional intelligence and its components. Another important expression is that never underestimate your people because your people are actually your asset, your people are actually your source of energy, your people are there to create harmony. So remember that never underestimate your people. Every person might have certain set of resources, every person might have certain set of skills and competencies and proficiencies and we have to explore those things when we are acting like a leader, when we are there to guide them, train them and mentor them. Another important expression is that emotional intelligence is incomplete unless and until you are not coming up with social skill because social skill is the skill with which you are having interaction with the people when there is interdependence and when particularly you are dealing with the people. Remember that emotional intelligence is needed by the leaders and the leaders are the people who are there to establish a connection or relationship with their stakeholders. Thank you.