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Call Centre English - Talking To A Difficult Customer - English For Business

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Published on Mar 18, 2014

If you work and deal with a lot of customers, you know that customers can be very irritating at times. They are sometimes rude and don't think twice before saying something. But we have to be polite and handle it well because that's our job.

In this lesson we will show you some conversations which will help you serve your customers in a professional and polite way.

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