 Hi this is Ella from When I Work. Today I'm going to show managers about shift acknowledgement on a computer. Shift acknowledgement ensures that your employees have confirmed they've seen their shifts. This is an optional feature, so to use it let's make sure that it's enabled in your account. Hover over your name and select app settings. Then click the scheduling tab and scroll until you see require shift acknowledgement. Enable this feature then hit save. After hitting save, the next time your employees log into their When I Work account on the web or on mobile, they'll see a pop-up asking them to confirm that they've seen all of their upcoming shifts in the next two weeks. Now as a manager, let's see what happens when your employees acknowledge their shifts. Click the scheduler tab to view your schedule. As soon as employees begin to acknowledge their shifts for the week, you'll see a green thumbs up to the left of their name. This means that they have seen their shifts for the specific week. If you don't see an icon, then certain staff members haven't seen their shifts yet. If they only have acknowledged some shifts, you'll see a yellow icon. You can hover over this icon to see which shifts they haven't yet acknowledged. This usually happens if a shift was added to their schedule after they've acknowledged their first round of shifts. Use shift acknowledgement to better communicate shifts with your employees and ensure employee accountability.