 So today's agenda, we're going to first introduce the panelists here, we're then going to move to a discussion regarding chat GTP in action, how we use it before moving forward to Q&A session. So today's panelists joining us. I'm going to start actually from right to left is Oscar or take up. Oscar is with TechSoup Mexico, our partner. Semaphie, he is an IT services coordinator. Also joining me is Lashika Phillips, our director of equality or equity inclusion diversity and culture here at TechSoup. And then there is myself. I am again, senior technical customer success manager here at TechSoup. And do not sure Felipe is was able to get on with us. Felipe's here. Okay, great. And then Felipe Reyes, he is our director of customer development. And he is going to be first up to speaking with you today. And with that, I'm going to pass it on over to you Felipe. Hi everyone. Thanks for joining. AI and chat GPT, you know, are very popular these days it's an emerging technology I think chat GPT just launched in November and so this is still early days and there's a lot of different things that you can do. Here my personal experience and how I'm using chat GPT. I use it for for copy and so copy writing. I use it for Excel formulas and also for some mid journey prompts and I'll go a little bit of detail on each. The first one is copy editing. And so chat GPT can create copy for you you can say writes me an email, which is which is great. And I found that for me personally, it works better as a copy editor because I'm able to put my thoughts across in whether it's an email or a document of some sort, and I put my thoughts together and then chat GPT acts as a copy editor put my copy in there and I ask it to, to, you know, write this in a more concise way, you know, maybe reference some things, you know, format in a certain way. And it does a really, really good job. I've had a previous life. I always had a challenge with with some of the copy for our marketing materials to where we would use in another nonprofit where I work. I could, you know, use these third party copy writers. And so I would write my, my ticket for marketing, let them know what I wanted to, to promote, answer some questions and then send it through. And then I get the copy and the copy writer we kind of miss the mark and so I go and I'd say, you know, can you, you know, modify it a little bit and add some more notes, and then come back and still it wouldn't quite be there. And the marketing would be like, well, they're contractor and so you only get one at it and then you have to go through so a lot of times I had to just move forward with the copy that I had even though I wasn't really enamored with it. Until a friend of mine who worked in advertising said, copy writers write the copy from the ground up, because I want to take credit for it she goes what you need is a copy editor is different than a copy writer. And then I asked marketing for a copy editor they brought a copy editor and well and behold, that person made my, my things better. And so that's what I needed. And so chat you can see I think works really well as a copy editor. I write my, my copy, my content, and it makes it better and I prompted to, to write it in a certain way. And so that's that's a great way of using it. I also use it for Excel formulas. And so I, a couple weeks ago, I was spent about 45 minutes trying to find a formula for Excel to do something I just I kept going through Google, searching different ways and then it occurred to me, why don't I just use, you know, chat GPT and so I did I wrote it in there and said, write a formula next cell to do x y and z the things I wanted to do. And within seconds it wrote it I copied it paste it into Excel and it worked perfectly and so I wasted all that time and search trying to find the right formula, which had GPT can, you know, write the formula for you and so that was, that was great. And finally, I'm currently using it for mid journey prompts and so mid journey is also AI but it's AI for graphics and images, whereas chat GPT is a language model. Mid journey is for visuals for her doing illustrations and photographs and things like that. I'm relatively new to the mid journey. But it's the graphic user interfaces and exactly all that easy to navigate but if you stick with it. It's a really good way of getting some images that you might be able to use in your marketing. And so, you know, you also have to prompt it. And so you do forward slash imagine space and then prompt. And so you can go and prompt it and you can see what others are prompting, but you can also go to to chat GPT and say, you know, right prompt for mid journey that, you know, has, you know, whatever and then describe the image that you want and so chat GPT and conjunction with mid journey can really kind of help. So we have a, a quick little poll up here, if you'd be interested in a webinar on AI for images. And so mid journeys one of many, but I know that when it comes to, you know, your marketing your your services or your products or whatever it is that you're trying to profit. Now, sometimes it's difficult to find effective images that kind of portray what it is that you do. And sometimes it can be expensive to you go to iStock or you go to get the images, then get pricey. And you can get it much cheaper and very focused on, you know, using AI for images and so it looks like. 90% of folks do want to learn that so not about 92% want to learn that so we will work with our team at our end, and maybe do something similar to, to this webinar. And then finally, the one insight that I have on chat GPT is that you, anybody has a theater background I understand this is chat GPT in my mind is a method actor. You have to give it its motivation. And so when you're having it write copy, you can say you are a copywriter at BBDO, which is a big marketing agency. You've won numerous awards and you know all these different things and now it gets in the character. And it'll go and it will write copy for you, or, you know, you can say, you know, you are a financial analyst and you have, you know, this, you know, this thing that you want to accomplish and so you give it is it's prompt by telling it what you are otherwise it'll just give you something that's better, but it'll give you something that's better, when you kind of give it its backstory and say this is who you are you are earn this anyway, and you're going to write X, you know, so that might be a way of going about it. So, I'll stop there. I hope I stayed within my time, Kevin. Yes, absolutely. Thanks for the pay. Really glad we put the poll in there. That was not quite the response I was expecting 92% is is pretty, it's pretty impressive and we'll definitely have to circle back on getting that into a session of webinar session later in the year. Again, hello for everybody that that didn't hear my introduction again my name is Kevin Mahal, my senior technical customer success manager here at TechSoup. What I'll be speaking on today is how I interact with chat GTP and my role as a technology professional. I like the first preface about the platform in itself. This is a free service, but there is a paid version of it. It's called chat GTP GP T plus. I pay for it. I think it's $20 a month. But I'm probably in a slightly different category as some of those attending. I'm a heavy user of the platform and high availability of the service is an absolute must for me. If I were to provide a sentence to summarize my use of the platform, it would be for the experimentation and testing of different software solutions. And to a lesser degree hardware in order to better understand the features and functions of the tools used by our customers at TechSoup along with a little bit of dabbling into other emerging technologies such as zero trust networking. Breaking down that the world chat GP T plays in the functional areas where I use it specifically, and quite frankly see value forward and nonprofits include some of the following, which you can see illustrated in part in this slide. The first is understanding features functions and requirements of software tools. You've probably reached out to us to ask us a question about the software that you requested. This is actually believe it or not a good way to have a conversation with a very powerful AI tool before even say engaging with us. So an example, you're a system administrator with XYZ nonprofit, and you recently purchased a new server rack for your on premises environment. You plan to run Windows Server 2022 using core based licensing model. The first question that may come to mind. And again, this is one I get very often is how many licenses do I need. You can search the web. There happens to be actually a great licensing calculator tool that HPE has their website. But if that doesn't come up as a first page result, which didn't for me it was like the third or fourth page it was hard to find. You're going to basically run into a bunch of technical documentation. With an answer somewhere within the thousands of words that you're going to be reading, providing you a bunch of information that'll either be confusing or you don't necessarily need to know. Well, this is a scenario where you could in fact put to the platform and get directly get answered directly within seconds. I personally use this across several of the product offers in our catalog to gain better insight into how an addition of our version on our site may differ from even say an alternate product. Because you'll notice that there are things like for example zoom which around there's a professional and business edition. We have our own catalog, as well as even some products that people have come to me that are not available in the tech soup catalog, but they want to find something that is similar to what we offer as far as the product and then the pricing. Second way that I interact with GPT technical troubleshooting. So, my wish earlier to Aretha's question before we started is what would you want more brainpower I, if I could be anybody I'd want to be Tony Stark. So, to me, I rely on this heavily for breaking down technological questions that I may not even have a strong understanding of. I captured on this slide but one that comes immediately to mind because I've answered it on a regular basis is surrounding voice up voice internet protocol connectivity and call quality issues. For someone that's using something like Microsoft Teams phone or ring central that doesn't have a background and telecommunication solutions. This can be a little daunting questions like, do I have the right port open. Do I test the network for a distributed team, etc. Sure this is something you could take to a standard search engine, and I definitely recommend that you do. But consider running your query or question against chat GPT first to give you a baseline understanding of how you would remediate the potential problem and see if and how any technical documentation lines up with this. This would obviously carry also over to a variety of products and services from Microsoft even QuickBooks, where I was actually able to track down how donations are recorded in QuickBooks online. Third would be enhancing coding efficiency and website content delivery. These both these last two are kind of may or may not apply to you and they're some very high level technical stuff, but at least understanding that GPT has this capability is important. Even where you're say working with a web developer on a two string budget or attempting to do some custom coding on this on your site by yourself. For those organizations where this is a reality, which there are I'm sure many here today. There's an opportunity within chat GPT for both growing and learning and the example on the slide that you see here. I used chat GPT to write a blog article and HTML, and then I tested the code and an emulator at the w three website to see what it would look like. This is of course a very rudimentary example of website contains HTML CSS other elements JavaScript, but the purpose of understanding this is is that you can learn that the basic fundamentals of what goes into something like this. You can use advanced and your ability to use standard or and or chain prompting, which not going to talk about in this case but it is something to look up. You can ultimately scale this service to really return some very incredible things back to you. And the last part and I just really want to speak at this at a very very like skimmed down version is building and designing custom applications. And joining us that are actual developers that work in DevOps, or, you know, you're even interested in say low code no code environments where this kind of cation is something like, for example, chat GPT access tokens. So, chat GPT, you have the ability to communicate your coding repos or repositories within chat GPT that can also map to something called GitHub. If you don't know what any of these terms are, it's okay, that might not be your purview but for those that this is just know that you can use these tools together to ultimately begin building, developing and troubleshooting applications that your work custom applications that you're working on. So that's it. A bit to take in. But hopefully this shows you the capabilities that this has from a technical perspective. And with that, I'm going to pass it over to Lashika. Hi, thank you, thank you Kevin. So for those who did not get the intro my name is Lashika Phillips, and I am the director of equity and inclusion diversity and culture here at TechSoup. And so I have the opportunity to help lead a lot of the diversity inclusion and equity initiatives across the organization and even also with the nonprofit said we serve. So I'm super excited to be here to talk to you about how I am currently using chat GPT. So, I'm only going to cover four key ways that I'm using it. And, and I'll share some examples here. And then I will end off with just a couple of things that I would say, I don't know my takeaways. So chat GPT and other AI, if I can. So one of the first key ways that I'm using chat GPT for my work is efficient email communication. I know that Felipe already covered it and I love how he showed the difference copy editor versus copywriter right and I love the idea of already having my concepts and my idea my content ready, and asking chat GPT to perfect it. But for in my work I take it just a little step further. And so for me what I like to do is I like to take, maybe my email response and put it in chat GPT and ask it hey perfect this, removing any instance of bias or make, make this make this email. More empathetic and sometimes I will ask chat GPT to give me suggestions, as opposed to just rewriting it for me. So for instance, an example would be, you know, give me five ways to make this email response, more empathetic, right. And that's one way that I'm using it and I have provided a prompt, and I do believe, correct me if I'm wrong Kevin here though, but we will share this slide out with everyone and so you'll see the exact prompt that I use for that. And feel free to tweak that you know make it your own. But again this is how this is how I'm using using it for my email communication. Additionally, I really am loving using chat GPT for streamlined meeting summaries. Now one thing you have to be aware of with chat GPT, whether you're using the 3.5 or the four version. It's a character limit. So depending on the length of the meeting on the length of a transcription that you have, you may have to divide it into two parts. But it's it's chat GPT is helping me summarize meeting discussions by extracting key points, as well as action items. And I have to generate all of those in the table for me. And all of this happened trial and error. At first, when I first started using chat GPT to create meeting summaries, I would just say hey take this transcript, extract certain information, and give me all of the action items right. And I had to, I had to refine that because it did it generated all of the action items, but it was just like one long list of action items. And so I was able to really work that and reimagine that. And so now a better approach and better prompt is to ask chat GPT to put that in a table. And so this is one way that you can use for your your meetings that you're having with volunteers, with staff, and you can just take your meeting transcript copy and paste that into chat GPT. I want to mention though that it is important to extract you can extract individuals names. And that's that's how I typically use chat GPT to get my meeting summaries. And then again, another thing to point out here is having to put it in a table for you. It will certainly make identifying action items and any departments that are assigned to those action items is to have chat GPT and you can have chat GPT to put that in a table for you. And again, we'll share the slides out and you can see the exact prompt that I've used there in the past. So I'm using chat GPT for creative brainstorming so I'm leveraging its idea generation capability to help brainstorm initiatives aligned with the missions, the missionary tech soup and our needs. So I'll give you a really quick example that we used recently. So we have an affinity group at TechSoup for black people in tech or black people at TechSoup on black identifying folks right within the organization. And for a while we struggled with what what name should it be. We weren't really sure we just happened to be in a meeting one day, and I said, you know, maybe let's put it in chat GPT and let's see what happens. And it did it generated we asked it to generate 10 unique names and the name that it generated for this one particular affinity group was TechSoul SOL and so we took it a step further. And we said, well, we really want soul to mean something right. And so we asked chat GPT to generate things like 10 or 20 ideas for an acronym. And so we were able to then choose between several different responses to get the name of that initiative. And then another ideas and other ways that you can incorporate using chat GPT as you are thinking and bring some ways for various nonprofit campaigns, or how to engage volunteers, even among your staff so that's just one, one way to do that. And last but not least, I want to mention that I have been using it I have used it in the past for data analysis and insights. So I have used it to analyze sexual data like feedback and survey responses to help identify trends and sentiments in some ways. So I've been able to just take, take some responses, put it in chat GPT and ask it to identify, you know, some key, some key point to your some key trends, along with any kind of action steps that were there were in that feedback and then again, using that prompt to put it in a table for me. It allows us to really be able to identify trends and nodes action steps in that way and again I have a prompts that we will share later with you that you can try or use, you know, make it your own. But I want to leave you with this. When using chat GPT it's, it's very important number one to be responsible with data. Right. So, just be aware of that, that the information that you're putting into chat GPT, there are creative ways that you can do that without sharing or putting in IP or intellectual property and sensitive information. So just keep that in mind. My second point to you is have fun. There are so many ways that people are using chat GPT, and it can be a lot of fun. Also want to share with you to keep a list of your successful prompts. There's nothing like finding a prompt that really works for you and you have something to go back to, even though chat GPT it will keep track of the prompts that you use. I would not always rely on that, because I can recall some days when I have tried to find a prompt, and it was not there. So just keep track of that for yourself. Create a separate document. And last but not least, share with others. I have been amazed every time I let someone know how I'm using chat GPT at work, and then I'm always learning how they're using it, and then I'm also getting tips. So, you know, for my use as well. So thank you so much Kevin for allowing me to share how I'm using it and forwarding on to the next panelist. Thank you. Thank you. Thank you. So, I have been reading the different commands for from the session. There are cybersecurity concerns, people who like to have examples of different prompts. There are questions around like chat GPT only has information until 2021 what happens with the last year and maybe the months on this so we will try to figure out all those questions so be a little patient. And let me start with thinking about our daily job as nonprofits. One way you can use chat GPT could be for looking for grants and donors and it doesn't matter that the information finished or the training information finished on 2021, because we have enough information to maybe to find a list of donors, a list of a a call for nominations for grants, nominations for awards, related with our job. And it's very possible that if we have an award that it's maybe for gender equity, that it's the area that we are working. And it has been happening since 2018. It's very possible that we can look for that using chat GPT to identify and then moving moving to Google to check if it's open for this year so don't worry if it has some difference in the timing. You need to think about chat GPT as an important tool. But just as that it is a tool. It won't solve all the problems. It will just help us so first looking grants and donors. I know maybe it's not easy to read because the letter is very, very small, but my problem was, please act as a fundraising expert in a nonprofit organization and please list me 10 potential companies or foundations that could provide support to gender equity projects in Mexico, because I'm living in Mexico. And it's pretty interesting that the answer was, as an AI language model, I can provide you a list of organization that have previously supported gender equity projects in Mexico. And I want to highlight this because it says that in the past, they have supported so it's very possible that if they supported in the past, I can contact them to support me today or maybe for a project in the theater. And the answer was the list of 10 companies. It starts with the fourth foundation company, the open society, global fund for women and the other organizations. So sometimes when I am talking with a lot of nonprofits, they say, oh, I can never find potential donors. So look it as an option, because my next question is, okay, the first foundation can provide a grant on gender equity, but how can I find that information, you can still using chat GPT, or then you can move just to Google, please Google, what is the pressure of the fourth foundation, and you can find the website of the fourth foundation and start reading. If I can't find information, maybe you can use the Bing that is now connected with chat GPT and then ask, please Bing or chat GPT Bing, please tell me if the fourth foundation has now an open grant request for gender equity. And it will start looking in the information around internet using the last articles and news that have been published visiting the website and maybe it can come back with now they have an open request for projects, and this is the website. So consider using also other other tools. Other great way to use chat GPT, it could be for project justification. Sometimes when you read the, the requests for the call for request for funding, and you have to submit a project, you need to have an appropriate justification. So, again, now you can prompt, I am applying for a fund for a fund for nonprofits on gender equity. I need to highlight how working on gender equity can help on economic development in a country like Mexico. And with that information, chat GPT can help you gathering data, putting different points, and that's it. So start using as part of it. And let me use an example that I used in a personal way the last month. I discovered a government open for proposals. And I discovered on April 13, and the project, or the deadline to submit price was April. I discovered on 13, and it was on April 14. So I just had one day to get ideas on how to work on data protection, personal data protection. Also have the enough information to justify why we like to work on data protection. And I asked a chat GPT, chat GPT, give me a justification of why work in chain data protection at Ciudad Juarez in Mexico in no more than 500 works, and it gave me a great justification. Then, give me ideas on how to work to provide or to create awareness or trainings on data protection, and it gave me the ideas for my project. I use that information, and I submitted my proposal in less than 24 hours, and I have some news, at least the proposal was accepted in the first phase. Now we are submitting other information, but just take the advantage of this, of this kind of information, can we move to the next slide please. I have two more traditional ideas. Other is just to get facts or statistics, like, for example, I ask it, please give me statistics on cyber security in Mexico that is a topic that I used to talk a lot. So, it is start giving me some information like for example the first cyber crime rates. Mexico has experienced a rise of cyber crime rates in recent years, according to a report of by the Mexican Banking Association, cyber attacks against financial institution increased 82% in 2020 compared to the previous year. So, also use it to get some facts that could help you to support the idea of your mission and your causes. And the final thing, it could also work great for awards nomination and see the example please. And I had a justification of why Oscar Raul Ortega Pacheco in this case, that's my name, should be awarded in social responsibility because of his work on cyber security. And I, when I put my name, I was not expecting to have an answer or something accurate. But it look around the internet and there was some information about me in the cyber security area. And it's, and it first, it said, why is important cyber security, and then it explained how Oscar has contributed to the cyber security environment so that could also help you to nominate your nonprofit, maybe your CEO, your founders, and others please move to the last slide please. We're on the next one. So there are no limits, the limits to use and how to use it will be your imagination for marketing, you can use for emailing your, your database and use a specific language to persuade people to take connection and please chat GPT give me a person see if subject for an email for the nation. Also for creating images for planning your social networking calendar, as Kevin said for it support. So, you can get suggestions at any topic for your organizations, or how to deal in a situation for your beneficiaries. Imagine you provide some kind of psychological support, and you have experts but now you have an special situation, you can ask also chat GPT, chat GPT, how can I deal with a breakup. Chat GPT will give you some suggestions that you can read, and if they are appropriate, maybe you can use it to suggest that for your beneficiaries, and there are the cyber security risk that someone asked first, never, never, and again, never share personal or confidential data, because chat GPT gets our information and uses for an answer but also stores to continue training the model so if you have personal information or confidential data. If someone asks something similar, maybe it can use information we provided as an input. So that's that will be the first thing. Second, there are some, when you ask for example chat GPT to write an article for a blog. Some of the search machines are identifying that the content has been generated by chat GPT, and if they identified that they are not indexing the content of the article. So, once you ask chat GPT to write you an article and a word justification, an email, anything, please check it by yourself, update the information or use another AI system to correct the automated responses, so you can continue to be indexed in the different areas. Someone else said, please save the questions, the prompts that you are using so you can reuse in the future, and you have better options to continue. So, with that, let's move with the next one. Thank you, Oscar. Just a bunch of great points that were brought up in there. Especially around privacy security, the way that you structure your queries, etc. These are all important things. There's quite a few questions that have come in so I really don't want to hesitate a whole lot longer and I want to start to get into these so that we can cover all of these. And hopefully they'll answer questions that some of you also had. So the first question that I have here from Claudia, did you find any issue with confidential information. We are a legal nonprofit and our concern is the information that could or not be shared. Again, to Oscar's point, this information is aggregated. It's a large learning model, a large language model. It pulls these resources in. Do not consider the information that you sent it to be secured. It could be securely stored on their servers. But for all intensive purposes that again that information gets pulled into its training classifiers, and then starts to become part of how people are even potentially responded to. So again, stay clear, ISO, HIPAA, any legal, other legal parameters that you need to meet as an organization, do not feed it that exact copy. Try to query what it is that you're asking in a nonspecific way. Jenny asks, will we be covering this? Let me give an example of what not to do. Imagine you have a database with a thousand donors and the history of how much they have donated to the organization in the last five years. And also their emails, phones, and other personal information. You can ask ChatGPT, please, from this list that I am supplying, please give me the 50 persons that I have to contact with the most chances to donate in the short term. And maybe with information, the database, ChatGPT can give you a recommendation. But if you submit the names, the emails, and all that details, then ChatGPT can use that information to give another an answer. Just delete or change the name of the donors, maybe just use some kind of internal ID, like just a random number, erase the email link, erase addressing and that kind of information. But if you really need to submit confidential or personal data, then ChatGPT, as it is, is not your tool. Maybe you need to use ChatGPT inside other tools like Azure. In Azure, you have the ChatGPT option and it will store just your information and will use the ChatGPT machine to give you answers. Yeah, that was a great point, especially to the last part, Oscar, the Azure OpenAI service. I believe that can be leveraged as part of the Azure nonprofit grant because as a service it does have an associated cost. $3,500 may go a long way to helping you use something like Azure OpenAI. So the next question that came in was from Jenny, we're covering the risks of using ChatGPT. So I think we've touched on some of them. But I really think that from this I think we're kind of really getting our eyes open that we maybe need to have a couple of sessions, not just about the image. AI tools. Dolly is actually one of my favorites. I'll plug that. That's also OpenAI. But I think that we could probably even break this in based on the feedback that we have that's within the chat. So, Maryland, it asks, how would you upload data from an Excel spreadsheet or Google Sheets file and have ChatGPT analyze the data? Oscar, did you want to touch anything more on that? I think you kind of really hit it out. The big thing is de-anonymizing, or anonymizing rather, the important critical data. So this is not first name, last name, email. It's, again, a special identifier and then some other variables that you do need to have analyzed, but you need to stay clear of personally identifiable information. Yeah. Okay, Kirk, I just got off a Zoom call with a video of myself was up to then other attendees using Windows 10 and a laptop with a camera above the screen. Kirk, I'm going to toss my personal email back in chat. This is something that's going to take a little bit of troubleshooting, but I'd be happy to set up a one-on-one session with you to resolve that. Anne, do you know if ChatGPT has access to the info and academic science journals to come up with answers? As far as that, I would think that maybe Oscar, you could speak to this a little bit more, someone else on the panel that, because I don't, you do academic research per se. I think it's really about how you formulate the prompt. Like, if you call out what the specific resource or resources are, and then you drill down what that data is, that it might be able to pull a response? So, I guess ChatGPT has been trained with a lot of information that it's available in the internet and public sources. ChatGPT, having said that, the training model maybe had access to the journals and other academic information, but maybe just the summaries, not necessarily the total research or the total content of the journal. But of course, there are journals that are open to the public and maybe it had access. So it could be limited in the access to that information, but it may use part of it. That's a great point. So I think it's what you're really talking about when I remember vaguely. So we're talking about access to abstract, like publicly facing information. But to Oscar's point, pay walled information, I don't see how it's going to be able, like journals you have to subscribe to. If it's open in internet, it will. If it's not. And I think to that point that also goes back to how you structure your prompts to ChatGPT is maybe first asking what is, like, what are a list of open source journals that would provide you with research that you're looking for. This is about thinking about how you're having a conversation with somebody that maybe doesn't understand all of what you're trying to say to them. So a lot of times it really comes down it's call it phrasing call it prompts is because it's essentially that's what it is. It's your, you're asking it something. Sometimes it's about restructuring the way and I saw this in the chat is think about how you're asking like what you're asking and how you're asking it is there a different way to do it and to points from that were brought up again within the conversation that we're having within chat. It's sometimes just rephrasing that that really makes a difference. So Steve had asked, what is the best way to leverage AI to most effectively grow a new nonprofit with a focus on raising awareness of our mission among the design and construction community, as well as identifying the most philanthropic focused architects and contractors. Did I could jump in this Oscar did you have any thoughts or anybody else. They wanted to add first. Actually, Kevin, I don't know, please, please. So I'm just literally just the second I just took Steve, Steve I just took your question. And I just went to chat GPT, and it is still generating a response but let me tell you the prompt. So I did your question. So the prompt that I put in chat GPT is what is the best way to leverage chat GPT to most effectively grow a new nonprofit with a focus on raising awareness, everything you said in your question. And so it is generating a pretty lengthy response. And right now the answer is consistent of content generation research email drafting the list goes on. I am happy to share this with you whenever it decides to stop. It is on number eight and counting. Not sure if this is helpful for you but Kevin I don't know if you have anything you want to add there as well. So again, I think this that's awesome thanks for doing that is this speaks to the way that you're communicating to the engine. If you maybe change the syntax I don't know if it also accepts symbols I'm assuming that it does that they communicate like how you would for example like within Slack if you use forward slash type remind me that's a shortcut for creating reminder, probably a syntax language that GPT has, but the point is, is when you're stating that what my thing is is what is the way to like make that the most succinct like our focus. And what are the strings of words that you're using so if you use like, for example, Google search, there's bull it uses Boolean language so and if not, etc. Right so it's a way that you basically filter down. It's a way that you could create that and filter chat GPT's responses to where that it's focused maybe resides in design and construction community, and then nonprofit nonprofit becomes like the way that that's where it pulls the information and nonprofit is the way that it displays the information. Hopefully that kind of makes some sense. So, next we have from Marilyn. This is for you and she could so stay tight here question. What is the source of the meeting transcript your raw notes quote unquote, and a word document or something else. Oh, all of the above so let me tell you I love this question, because I actually I'm using an additional AI for my meeting notes. So I have found a tool called fathom for zoom is F A T H O M I'll put it in the chat in just a second. It's a free tool is integrated with zoom, and I personally like the transcript feature there. I know better than the transcript feature within zoom, but other people, you know you may work differently and that's perfectly fine. So to answer your question Marilyn, I am taking transcript mainly from my fathom notes, but you can, you can use the same thing Zoom transcript, and some folks may even be using order, but you can use any tool will work just copy and paste but also just remember Marilyn, and anyone else who wants to use it this way. Keep, please be mindful that it is a character limit. So if you're looking at a two hour meeting, just know that that may have to be broken up into two separate prompts or responses that you put into chat GPT to hope that's helpful. Thanks, Lashika. So from Dana or Dana. Why is chat GPT telling me I've exceeded my limit. Is there a free unlimited option for us nonprofits. I really was hoping somebody would put this out here. Open AI if you're listening, please, please, please reach out to us because we would love to have this as a service that nonprofits could access at the unlimited capability without having to spend $20 I think it is a month I don't remember Lashika I think that's what it is I it's called chat GP GPT plus. So yes there's a limitation on the number of queries and the speed with which you access it. It. I don't want to get too technical but imagine like you get like, like a, like a nice newer sedan versus a Ferrari like the nice to Dan will definitely get you there it's comfortable. That's what the free version is. The Ferrari version is chat GPT plus. Again, please if you're listening. I think Sam and company at open AI we'd we'd love we'd love to connect with you guys. From Isaac how can chat GPT be utilized for grant writing. I know that we've spoken a little bit to that. But if there was anything else that anybody because this is not my purview. Feel free to jump in. So for for the grants process, especially for data mining. Remember the first thing you may need a lot of data. If you just have a list of 100 potential donors and a couple columns with information, it won't be enough to create some kind of prediction. If you have information from the last, maybe the last five years, the system can help you in make some prediction, and you can submit the part of the database maybe the where the important data is, and you may need to ask questions like, get me a list of the most important donors in my list so it can filter and give you the specific list. Give me the ones that not that haven't donated in the last six months, and maybe it can give you the list. If you have information, for example, around the email marketing of what kind of topics, your donors like maybe you can ask that kind of thing so it may depend on the information you have. And then the question of what you would like to ask. Also, I would like to add a general comment that is start looking how the different tools we use every day are using AI or are introducing AI. Someone said Google Workspace, it's introducing a bar on the way we use Google Workspace. Microsoft 365 has announced Copilot that will make the transcripts, will make you the summaries, will put you in one note. And it's very possible that this Copilot will be able to propose answers for your different in daily email. So start aware of how they are happening. And also, if there is not an specific AI tool like chat GPT or Dali for the images that has been created or is not solving what you need. Remember that the cloud platforms like AWS, Azure also have some AI filters for developers for data scientists that could use to create your own model basis in your own data. Great. Thank you. We're about five minutes out from the hour so I want to keep this to maybe two more questions, maybe three if we have the time so I'll start with Claudia because I'm not sure about this. So chat GPT summarized video info. My initial thought is is that if a video has a transcript that's yes, like summarizing the video offer images, I don't think that's what the model is built for. I would think that would need an image modeling platform like Dolly or trying to remember some of the other ones lambda maybe, but I don't think so Oscar or anybody have they tried to summarize videos. Just a transcript and just transcripts. Yeah, that's that's kind of what I thought but I'm going to deep dive a little bit more into that because that is interesting. An interesting question. Katie, can you share ideas of using chat GPT for Excel. I was able to get a very basic bar graph of when I tried to have a compare data. It didn't work. Felipe you said that you had used it for for Excel work. I use Excel formula bot for anyone's not heard of that I would recommend taking a look at that too so. Yeah, it works well with the Excel formulas I think I think I've been looking at, I emailed myself little video that I found but I think that there's an add on to chat GPT for Excel formulas. Okay. Okay, I'm going to, I'm going to be a little biker so I'm going to grab a question from another Kevin, knowing that chat GPT is not always accurate how do you deal with uncertainty. Wouldn't it be that you must know enough about the subject to know what is accurate and what is not. How do we trust the answers we ask if we are not knowledgeable on the subject. When asking for example, a biography and a person that was entirely false. That's a great question and point chat GPT is not the end all be all it is a it is a model based on an engine that is based on information that may or may not be accurate. I'll speak to this really quickly technically. I am a user of PowerShell PowerShell. It's like 5050. I have to rewrite scripts probably half the time. Yes to your point, you have to know and understand some of the basic fundamentals of it I found it's a little bit better for JavaScript, Python, Rust and some other more popular languages. But have you guys seen that as far as subject matter related if you're looking for general information or if you see perhaps bias in regards have you come across that where you're looking at it and you know at a fundamental level that this is not accurate. I don't know the Sheikah have you come across that Oscar Felipe. No, not not really I'm just trying to think about like when I have, especially around my work around equity inclusion diversity and culture. It really has been pretty supportive I haven't come across an instance yet why I feel like wait, let's rethink this or something that's wrong or doesn't feel right. It really has been pretty good about what in terms of email communications being able to help me with emails that you know empathetic and tone and, you know, remove removing any any bias language so I'm not really sure fully pay Oscar. Have an instance is there. Yeah, that's why I use it as a copy editor, because I'm knowledgeable of what I what I have and maybe makes the language better. It's not really changing the you know the context of it so I think being an expert would be great. I know we're running out of time but one of the things I wanted to mention is if you have like a, you know, strategic plan, for example, or a marketing plan, you know, you can upload it and say, you know you are a strategy consultant, you know analyze this plan and you know what what would you do differently. And at least it's directional so don't take it at face value, but there might be some things that you didn't consider. And now you can dig a little bit deeper on your own do your due diligence and so it's a back to kind of copy editing it can also kind of serve as like a strategy consultant if you upload it and say, I'm this type of an organization, and here's my, you know, strategic plan, and you know here are the things I would maybe not mention your name because back to privacy. I wouldn't upload anything they had no like the, the kernel of your strategy but overall like a marketing strategy you know it's like, I'm doing social media I'm doing this and that you know what else can I do and it might come up with some things that you haven't considered. I agree. Yeah, we're just at the hour. I know there's looks like there's 1718 questions that are still out in the wild. So to speak, I've put in my email address, our teams email address. Please reach out to us. That's what works, we exist, primarily for us to be able to answer these questions from both the strategy and a technology and I definitely would encourage you to take advantage of that it's no cost, but your time and we could probably knock out. Most if not all of what your remaining questions are. So I wanted to come over, go over a couple quick resources here. If you haven't heard about quad. You should probably know about it and take a look at it. A lot of these conversations that we're having are happening there. I had a much deeper level. I highly recommend taking a look at that our digital transformation forum, our digital skills center and training courses. If we don't have AI courses and make out of feeling that I'm going to have a conversation with their courses team to start getting maybe something going on that. And then this is part of the monthly virtual office hour session that we're working in conjunction between customer success and their webinar team. We do this once a month. Really, we're trying to build these sessions around you and what you're saying. Our next event is scheduled for Thursday, June 15. The topic is TBD. I'm kind of working on possibly fitting in something around data, but again, this feedback from this has been so tremendous. I feel like it's almost worth carrying over an additional portion of this conversation to next month. So with that. On behalf of all the panelists. I thank you so much for spending your afternoon your morning with us.