 What's up internet? As you know, hardware sugar is a PC shop so I personally have access to a lot of distributors and theoretically, that means I have access to a lot of PC parts. But even with our long list of suppliers, there are still a lot of PC parts that I can't get. For whatever reason, hindi lang talaga sila available sa atin. So sa inis ko, I decided to buy from the enemy. Now the enemy is not ECPC, DynaQuest, PC Hub, or PC Express. The enemy is the largest online store in the world. Sikat na sikat sa sa bong mundo and of course, I'm talking about Amazon. Their prices are very cheap, you can't beat the selection and now they deliver direct to the Philippines. Big PC store, small PC store doesn't matter. Lahat ng stores, kay PC man or hindi, tick-loop kay Amazon. Should I just surrender and close the shop or may ipit ba yung order ko sa customs or malalaman ko pala na sobrang hassle mag-order ng Amazon for delivery to the Philippines? Let's find out with this video pero bago noon, sponsored ad segment mo na tayo kasi yun na lang yung income natin kung isar ako yung shop. Karina ka mura, madali na yung order. Hanapin ang redistursion na gusto mo, piliin ang preferred playpen friend ko. Wala pang 5 minutes na si Zika na para sa windows mo. Maraming na kaming na tunungan. Date, 7th departure ko. But now, I've found a love of my life. Date, igmarisan walang purchase ang life ko. But now, I'm a world-class Zuba instructor. So web developer ako and content creator for a YouTube channel and ngayon ganun pa rin ako pero activated na yung windows ko. Kaya ako naghanap ka ng legit, mura at original software. Check out cdkoffer.com. Check out cdkoffer.com. Check out cdkoffer.com. So for our trial order, I got something relatively simple. 2x32 DDR4 RAM. And I say simple but actually it's not. 2 sticks of RAM, 32GB each. It's actually a little difficult to come by here. Kung available naman sa suppliers natin, di ako pupunta sa Amazon. But the time that I wanted to use one, our suppliers didn't have any. And that's really the beauty of Amazon, ang lawak nung selection dila. And it can be very frustrating for a customer that you hear all of the previews, you see all of the items that are available abroad na hindi available sa atin. Pamin sa nakakainise. And in those times, inisip mo na lang na, sige na nga, bilin nga ako sa abroad because the stores here don't have what I want. Order process is the same as a standard Amazon order. Once you put your address in the Philippines, it will compute the shipping cost and cost of duties. At this point, I had three concerns in mind. One, how long does the shipping take? Two, will costums ask me to pay more than the estimate of Amazon. And three, kamusta ba yung item pag nandeliver sa akin? So overall, the experience was great. Joking aside about closing the shop and things like that, this is a viable option for a bunch of items. Delivery was fast, price was as expected. Of course, galing sa Amazon, the item is legit. At this point, though, I do have to say that there are still some advantages to buying from a local shop kung sa hardware sugar or sa iban nating mga competitors. Primarily, of course, warranty. These are not cheap items and stuff can happen with your hardware all the time. As we're always saying, kahit yung pinaka premium na brand, may masisira talaga dyan, walang 100% of the time gagana for all of the units, all of the hundreds, thousands of items they push out in manufacture. So while it might be super convenient and the options, the choices available are intoxicating on Amazon, at the same time, I couldn't recommend wholeheartedly. Of course, biased ako, but hear me out to buy everything that you need because of how hard it is to claim warranty. While it's easy for Amazon to send items from the states to here, how difficult is it to claim warranty on those items? One, there's a physical limitation of items, bulky items, for example, like monitors or even AIOs, might be hard to ship back. Number two, Amazon is Amazon. It might be difficult to have anybody care or to follow up your RMA procedure. Yes, you could contact the brand directly and sometimes that's possible, but a lot of the brands ask you to go back to the merchant where you bought it from. And that's Amazon. And again, what does that mean for us here? Kailangan ba natin ipadali yung items galing dito, babalik sa states? This is not a theoretical concern because last year I bought a Fitbit from Amazon and it worked great for six months and then it died. Up to now, hindi ko pa rin napapalitan because yun nga, pano ba yung warranty process? Ta sobrang diit lang no Fitbit na yun na weight and size are not even a logistical concern. But even for that small thing, hindi ko pa napapalitan. So hands down, my experience from buying with Amazon was great. You don't even need to go through shipping cart anymore or those shipping aggregator services which collect your items in the states and send it over here. Actually, yung shipping cart niya sa states nagka problema, sobrang backlog ng orders nila recently. So all the more reason to celebrate na Amazon ships directly to the Philippines. With that said, even I personally would only recommend them for certain items. Yung medyo sigurado ka that you won't need to claim on RMA anytime soon. For me, maybe that's SSDs, especially if you get a good brand like Crucial, Team Group, Samsung, although lately nakakaprobleman na rin yung Samsung. So you do need to be a little careful on the hardware that you buy and the brands that you buy them. Yung medyo sigurado ka talaga na you won't need to claim on the warranty. For that, we do have previous videos linked above where we talk about the failure rates of different parts and different brands. Again, we do these videos. Yes, they're a way to promote the shop but at the same time, we really want to help customers to help PC guys. If buying from Amazon means you get a better price, better selection and it's fast, why not? With a word of warning that you also need to look to the future, it might be convenient now but if the part ever fails down the line, is that convenience now worth it for the hassle and the inconvenience and the possibility na hindi talaga makapalitan later on. For some parts, the answer is yes. For some parts, the answer is no and you might still want to consider local shops for those kind of items. Thanks for watching. We also clean and repace GPUs. Nasamakati yung physical store namin and you can also buy from our site www.hwsugar.ph na 100% palaging up to date yung inventory dun. Kung instock yung item sa amin, available yun sa site. We also ship nationwide. Thanks for watching and maybe one of these days, magkita tayo sa shop.